Jobs in Govan, Glasgow

Due to internal promotion we are recruiting for a Risk and Quality Assurance Manager to join our Strategic Initiatives and Governance team. (SIG).

Reporting to the Head of SIG, the Risk and QA Manager will ensure timely risk management of organisational activities, including identifying risks, seeking decisions and/or recommending actions, to ensure outcomes are achieved. The post holder will also ensure effective internal audit and evaluation of the quality and regulatory compliance of all programme and central service functions.

It is expected that the role will be 3 days office based.

We are Right There, a charity celebrating our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.

Main duties and responsibilities will include:

Develop and Implement Quality Assurance Strategies

• Develop, implement and continuously improve Right There’s Quality framework ensuring they are efficient, true to our Values and aligned to our vision and strategic aims
• Formulate, implement, and manage the overall quality assurance strategy to ensure compliance with industry standards and regulations
• Define and implement quality standards and procedures to ensure compliance with relevant legislation and regulation
• Collaborate with cross-functional teams to integrate quality assurance into the development and operational processes

Risk Management

• Develop, implement and continuously improve Right There’s Risk Management frameworks ensuring they are efficient, true to our Values and aligned to our vision and strategic aims
• Identify, assess, and prioritise risks associated with organisational processes, projects, and operations
• Develop and implement risk management plans, including mitigation strategies and contingency plans
• Regularly monitor and report on the status of identified risks to key stakeholders
• Support risk owners to actively identify, assess and capture key risks

Internal Audit

• Perform assurance reviews of key risk areas and provide internal audit assurance in line with principles of good governance, all regulatory bodies, and care inspectorate standards
• Support risk owners to actively identify, assess and capture key risks

Cross-functional collaboration

• Work closely with managers at all levels across the organisation and other stakeholders to integrate risk management and quality assurance into annual plans
• Provide guidance on risk and quality considerations during the development and implementation of new processes, programmes or projects

Documentation and reporting

• Maintain accurate and up-to-date documentation related to risk assessments, quality standards, and mitigation plans
• Lead, advise and monitor organisational policies, protocols and guidelines, quality improvement initiatives, risk management and accreditation cycles and processes

Training and Education

• Work with the People team to develop and deliver training programmes to enhance the understanding of risk and quality principles across the organisation
• Foster a culture of accountability and responsibility regarding risk and quality among team members

Full details can be found in the job & person specification which you can find on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for someone that can demonstrate relevant work experience gained in risk management and quality assurance roles, coupled with familiarity with relevant sector regulations and standards, including Care Inspectorate. You will also have excellent organisational and leadership skills and you will be proactive, solution focused and have good problem solving skills.

What you can expect from us

• Your normal working hours are 35 per week worked Monday to Friday between the hours of 8am and 6pm depending on the needs of the service with 1-hour unpaid break.
• Your main place of work will be 15 Dava Street, Glasgow, G51 2JA
• Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second.
• You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
• Cycle to work scheme
• Life Insurance
• Option to purchase and sell annual leave

Govan HELP has exciting development plans for the future, and we are looking to recruit new Treasurer to our Board, strengthening governance to help lead the organisation through the next phase of our development.

About Govan HELP

Govan Home and Education Link Project (Govan HELP) is a local Family Support charity based in the heart of the community in the Govan area of Glasgow. Our services aim to support children and families from the local area to overcome problems, build resilience and confidence, and achieve overall improvements in the quality of family life.

We offer five different services at Govan HELP: Family Support, Play Therapy, Adult Counselling, Training and Volunteering, and The Govan Pantry, providing a range of practical and therapeutic supports to children and families from the Govan area of the city (G51). We have close links with schools, social work and health colleagues in the local area and work collaboratively with organisations to achieve stronger outcomes for children and families. In addition, we work with a wide range of third sector partner agencies to build a more holistic package of support for families, tailored to their individual needs.

We know that the kinds of issues our families face can be wide ranging and include things like physical and mental health conditions, drug and alcohol addiction, housing and debt issues, domestic abuse, and trauma. These issues are further compounded by the impacts of poverty and deprivation which is widespread in the communities of Greater Govan. Our services aim to alleviate many of the symptoms of poverty and deprivation, and we take a holistic approach to resolving the issues that families are struggling to cope with to ensure we can support families to achieve positive social, economic, and educational outcomes. Our services are often a lifeline for families who are facing complex and difficult circumstances and aim to respond to needs within the local community by developing local solutions that are aligned closely with needs.

More information on our services is available at govanhelp.org

Why become Treasurer at Govan HELP?

Trustees have an important role at Govan HELP. They share responsibility for governing us as a charity, setting our strategic aims and directing how we’re run on a day-to-day basis. Trustees’ activities also include vetting and administering funding applications and representing the organisation at events. The ultimate goal of Trustees is to ensure that everything we do maximises the benefit for our service users — that is, families in Govan.

As Treasurer, you will be the financial steward for Govan HELP, ensuring that our organisation’s financial resources are managed with integrity and transparency. Working closely with the Chief Executive Officer and the Chair, you will provide guidance all aspects of business management and finance matters, and help steer our organisation toward sustainable growth. This is both a leadership and support role that requires strategic thinking, diligence, and a strong commitment to community values.

We are a registered charity, so all Trustees must ensure we comply with current charity laws and guidelines as set out by the Scottish Charity Regulator (OSCR). You may find it helpful to look at OSCR’s guidance for charity trustees.

Are you eligible?

We aim to have a Board that is representative of our diverse stakeholder base and anyone can apply who believes they have the skills and experience. For the Treasurer role specifically we welcome candidates with skills and experience in:

• Senior Financial Management roles
• Accountancy
• Financial Planning
• Capital funding/ project management

While we welcome applications from all parts of society, we are particularly interested in receiving applications from candidates from black and minority ethnic (BAME) backgrounds, and those local to the Govan area.

We are recruiting for a Volunteer Coordinator to develop our Adult Mentoring programme. This is a newly created role and the post-holder will coordinate and oversee the effective delivery of a community-based adult mentoring service for people we support within Right There programmes.

The Volunteer Coordinator will have responsibility for engagement, recruitment, training and day-to-day supervision of volunteer mentors and the ongoing support of mentee and mentor matches and liaison.

Main duties and responsibilities will include:

• Volunteer Management including recruitment, training and regular support and reflection with volunteer mentors
• Confidently manage and coordinate positive, respectful and compassionate relationships between mentor and mentee, ensuring good boundaries
• Build upon existing relationships with Social Work, Third Sector and other professionals and strengthening these relationships
• Liaise with referral sources regarding new and existing mentoring referrals
• Attend multi-agency meetings as required advocating on behalf of the people we support
• Ensure that adequate safeguarding measures are in place for both mentors and mentees and participation in on-call rota system as required
• Contribute towards the design, development delivery and evaluation of our programmes, ensuring we are adopting a co-produced approach where possible
• Ensure accurate and factual record keeping at all times by ensuring support plans are completed and updated in accordance with GDPR and confidentiality processes
• Ensure risk assessments are updated for the people we support

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for a skilled leader who has gained experience of volunteer and/or staff management, you will also have practical knowledge of adult safeguarding practices and trauma informed approaches. You will have gained experience of supporting adults with complex needs who have faced homelessness and you will also have knowledge of relevant legislation and policies relating to vulnerable adults.

A full driving license and access to a car for work purposes is an essential requirement together with insurance that covers both domestic and business use.

What you can expect from us

• Your normal working hours are 35 per week worked Monday to Friday and flexibly between the hours of 8am and 6pm depending on the needs of the service, with 1-hour unpaid break. Weekend and evening work will be required occasionally to meet the needs of people we support.
• Your usual place of work is 15 Dava Street, Glasgow, G51 2JA. You are also required to work in the local community and you will be paid travel expenses from your usual place of work for appointments undertaken in the course of your duties. Home working is available in agreement with the line manager, based on the needs of the service.
• Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second.
• You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
• Cycle to work scheme
• Option to purchase and sell annual leave

Applications are invited from an experienced Housing and Homelessness Caseworker with at least 2 years casework experience. (Please note this is Not a solicitor or trainee solicitor post)

An opportunity to work within our innovative and busy projects preventing homelessness, assisting vulnerable groups, clients and their families, and those with complex needs.

Govan Law Centre Prevention of Homelessness Project require an experienced Housing and Homelessness Caseworker to provide service users with advice, representation, individual casework and advocacy, in terms of current Housing and Homelessness Law and Policy and also in terms of section 11 of the Homelessness (Scotland) Act.

Providing housing advice across all tenures; Social Rented, Owner Occupied & Private Rented Sector. Providing homelessness advice to vulnerable clients and provide support to vulnerable individuals and groups

The post holder will be based mainly within our office at Govanhill Law Centre. Including some outreach throughout Glasgow but mainly in the North East Glasgow area.

We currently operate a flexible hybrid working model with a mix of home and office working.

Are you looking to advance your career, are you motivated, positive, resilient individual who really believes in young people and are flexible regarding hours of work, then we have a job for you!

Help us deliver includem’s innovative approach. You will have a genuine opportunity to work across our various localities in Stirling, facilitating vital support to teenagers and families who require it most.

Includem is committed to developing employees and will help you to achieve the relevant qualifications required to carry out the role. These qualifications will be fully funded by includem. The successful candidate must have a full UK driver's license and daily access to a vehicle.

Under the guidance of the Islands Estate Manager, the Camas Maintenance Worker’s role is to undertake general maintenance work on the facilities and equipment at the Camas Centre and occasionally on Iona.

Key Responsibilities

• Ensuring the Camas facilities and equipment are maintained to a safe and high standard, while observing Camas’ environmental and ethical policies. Facilities include the Camas buildings, grounds and track.
• Coordinating and supervising visitors and volunteers in routine maintenance work.
• Liaising with and working alongside outside contractors where necessary.
• Supporting maintenance projects on Iona where required.

Could you be Key?

Being a support worker is a role where you can make every day matter. It's a job with challenges that make your heart beat faster, where you can give something of yourself and empower amazing people on their journey through life.

At key we support disabled people of all ages to make every day matter.

We are passionate about being the very best employer we can be, ensuring our staff feel well supported and valued in their roles. As well as being part of a supportive, local team you will be eligible for:

• Main Grade Hourly Rate £12.50 (Induction and Relief Register Hourly Rate £12)
• Sleepover hourly rate of £12.00.
• Competitive annual leave and company sick pay.
• Annual SSSC fees paid for all contracted support workers
• Enhanced pay for work on targeted Public Holidays.
• Paid Membership of Disclosure Scotland’s PVG Scheme.
• Full, in-depth training for your role.
• Fully funded SVQ qualification with support provided to achieve this.
• Employee Assistance Programme offering free confidential counselling, advice and support on a wide range of issues.
• A Workplace Pension.
• Free access to occupational health support.
• Credit Union Membership.
• Cycle to Work Scheme.
• Costco Membership.
• Blue Light Card/Blue Light Ticket registration which offer a range of discounts and savings.
• Concerts for Carers registration.

Join us and make every day matter! Support Workers and Relief Support Workers.

No experience necessary! Training and support will be given to help you achieve your full potential.

If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our relief register of bank support workers. This will mean you can work in a way that best suits you and fits with your life.