Jobs in Canal, Glasgow

Emmaus (pronounced eh-may-us) Glasgow is a homelessness charity with a difference. We don’t just give people a bed for the night; we offer a home, meaningful work and a sense of belonging.

We are based in the north west of Glasgow - supporting up to 27 homeless people in our residential project, which we term our community, who help to operate social enterprises and give back to our local, national and international communities.

Our project operates on an ethos of equality, respect and collaborative working.

We are seeking a full time Support Worker - resident support and training, to join our small team. The role will be to provide practical, emotional and development support to the people who live with us, who we call our companions.

KEY ASPECTS OF THE ROLE:

• Keywork with an allocation of companions – establishing personal support care plans and providing support for companions to reach personal goals through everyday activities and planned 1-1 sessions. Ensure recording system is up to date.
• Support the everyday running of our homeless project, which we refer to as our community, and be responsive and flexible to the needs of companions throughout the day.
• Become a V1 assessor to develop training opportunities for residents to achieve Core Skills awards within the SCQF/ SQA framework.
• Undertake On Call telephone access as required (currently 1 week per month).

PERSON SKILLS

We are looking for someone with integrity, respect and compassion and is committed to working alongside our companions and who is willing to be flexible in what is required in their day. An understanding of the trauma impact of homelessness is essential.

You must hold a qualification relevant to being a Support Worker in a Housing Support Service and be able to register with SSSC.

After interviews, the successful candidate will need to provide evidence of right to work in the UK and complete a PVG check.

WHAT WE OFFER:

• 25 days annual leave and 10 Public Holidays.
• Offer of condensed hours to 4 day work week.
• Employee Wellbeing Assistance
• Monthly support and supervision
• Annual bonus scheme
• Real Living Wage Employer

Are you passionate about tackling fuel poverty and supporting communities to become more energy resilient? We are recruiting for an Energy Advisor to deliver our Energy Redress funded Cadder Home Energy Support Project.

As an Energy Advisor, you will:

• Provide tailored energy advice and advocacy to residents, helping them reduce energy consumption, manage fuel debt, and resolve disputes with utility providers.
• Deliver support through a mix of in-person appointments, home visits for the most vulnerable, telephone consultations, and community workshops/events.
• Work closely with local partners, to maximise engagement and ensure a coordinated approach.
• Promote energy efficiency and signpost to relevant support schemes.
• Monitor and evaluate project impact, maintaining accurate records and contributing to regular reporting.
• Support individuals and households most at risk due to deprivation, low income, or other barriers such as language or health.
• Undertake risk assessments for all project activities.
• Participate in relevant meetings, training, and professional development.

We are undertaking this recruitment alongside Whiteinch & Scotstoun Housing Association and Community Links Scotland, through a joint recruitment process. Three Energy Advisor positions are available within community-focused organisations in the West of Scotland, aiming to address fuel poverty and enhance energy resilience. These roles offer the opportunity to support households facing energy challenges through advice, advocacy, and community engagement.

Elpis Trust delivers a person centred housing support service to 19 young women who are experiencing homelessness or are care leavers aged between 16-25 years. The supported accommodation is based in the Core service and satellite flats in the Ruchill and Maryhill area of Glasgow. Elpis provides a high-quality support service which addresses young woman’ identified and assessed needs and reflects the aims of the service to work within relevant organisational and statutory policies, including health and safety, employment and equality laws. This includes adhering to Scottish Social Services Council codes of practice, National Care Standards and contractual requirements. Staffs work closely with the young women to write up support plans and deliver an individually tailored service, utilising Ladders to Success and GIRFEC, SHANARRI Outcomes.

Job Purpose:

To have specific working responsibility at present for 19 vulnerable young women, 9 living in the Core building and 10 in scatter flats (to include mother & baby flats) in the Ruchill and Maryhill areas of Glasgow.

Key Responsibilities:

• Provide direct support to young women who have experienced homelessness and/or have a variety of complex emotional and mental health needs.
• Provide support to young women in all areas of service.
• Establish a supportive relationship with each young woman, enabling them to maximise their own resources in order to improve their quality of life, and to assist each young woman to be as independent as possible in all aspects of their daily life, in line with their support plans.
• On a daily basis assist and support young women to carry out identified housing support tasks to ensure that they maintain and sustain their accommodation and be flexible and responsive to meet the changing needs of the young women, as well as the housing support service itself.
• Problem solve unexpected and difficult issues that may arise during shift and deal with challenging behaviour when lone working, use own initiative in order to support the young women’s complex issues, and make decisions based on current assessments of risk, following set risk assessments protocols and procedures.
• Resolve complex young women issues, involving discussion with colleagues and relevant agencies through reviews and meetings, ensuring correct procedures are followed.
• Risk assess young woman’s needs and actions and consult with appropriate people such as line manager, social worker, case worker.
• Complete and update all relevant paperwork including housing support plans, risk assessments and case notes for each young woman, complying with National Care Standards, SSSC Codes of Practice, GIRFEC model of outcomes (SHANARRI) to ensure person centred service delivery and to meet service aims.
• Complete regular health and safety welfare checks of the young women, the building environment and equipment, reporting and dealing with any issues raised during these checks.
• Inform line management of any areas of concern or significant change when delivering young women support, to ensure that appropriate risk assessment is undertaken.
• Carry out all duties in compliance with Elpis Trust’s policies and procedures.
• Actively participate in 3 monthly support, supervision and observation.
• Work closely with and with direction from the Duty Manager, to plan and deliver young women’s identified support needs.
• Work co-operatively as part of a team including attending and contributing to team meetings and work in co-operation with other members of the support team, as well as colleagues from other agencies.
• Communicate in a knowledgeable, confident and professional manner with external agencies, including social workers, case work team, commissioning team, carers and relatives of young women. This may include email, telephone calls, letters or face to face meetings.
• Communicate with other team members in a respectful and supportive manner in order to promote positive team work and cohesion.
• Ensure the young women’s views and wishes are central to your work and encourage a high level of young women participation.
• To actively participate in identified training, on-going supervision and performance development.

Note: Duties will be reviewed and modified in line with the exigencies of the service.

Knowledge, education, qualifications, competences and experience:

Essential:

• Membership of the Protecting Vulnerable Groups Scheme.
• Able to meet registration requirements with Scottish Social Services Council, Health and Social Care at S.V.Q. level 3, or be willing to achieve qualifications within specified timescale.
• Have an awareness of relevant National Care Standards and their application to work practice.
• Understand and adhere to the Codes of Practice from Scottish Social Services Council.
• Willing to maintain and enhance own knowledge, practice and competency.
• Previous experience working in Social Care.
• Be registered with SSSC or apply for registration within three months of start date.

Desirable:

• Experience of working with vulnerable young women and an understanding of the issues and needs involved.