This online course withJohn Bonnarcovers all you need to plan, structure and write effective and informative reports. You will gain the skills and confidence to producereports for today’s demanding workplace, helping you to write quickly, accurately and clearly.
Practical exercises and discussion throughout will give you a toolkit to use when report writing soyou will be able to:
This interactive course covers tools and techniques to get the best out of your people including delegation skills, team engagement and holding people to account. You will learn active listening and good questioning techniques, fundamental to handling difficult conversations and people.It will share the five steps to having great delivery conversations and how to adapt your approach to different people and scenarios.We explore how to create working environments where people feel empowered and engaged.
This online course will help you understand key safeguarding issues within the sector. Practical and applied in nature, we will use a range of interactive techniques to build your confidence to make a positive change for everyone engaged in your work.
Participants will leave the session:
This course will help you to understand the components of project stages and lifecycles. It will provide an understanding of project methodologies and their application, teaching you how to develop a project plan, identify/mitigate risks and construct a strategy for monitoring/review. You will leave with an understanding of the following areas and the tools required to:
What’s the big deal with minutes anyway? Minutes are a record of what takes place at a meeting and ensures nothing is lost or forgotten - you will learn how totake, prepare and present minutes.
No need to write like the wind and capture every word - minutes don’t have to be verbatim but they have to record certain facts. You will explore what must be recorded: participants, decisions, actions…
Time is precious, so make every second count - think like a Scout and be prepared! The trainer will discuss the meeting cycle and what to prepare before your meeting takes place.
Minutes don’t have to be long, complicated or in fancy language but they need to record clearly and simply...you will examine the most difficultaspects of taking minutes and how best to address them.
Anyone can scribble a rough outline of a meeting, right? Yes, but to take good notes and create minutes that provide an accurate reflection requires a particular set of skills - the trainer will show you!
The good, the bad and the ugly - you’ll examine good and bad minutes, which will help you follow best practice and avoid common mistakes.
This online course will help you to understand the components of an SLA. It will provide an understanding of various tools and their application, and teach you how to create and develop an SLA.
You will take away a number of tools to use in real-life bidding and negotiation situations. The course is packed full of content that looks at:
You will also leave with an understanding of the following:
This classroom based courseconsists of practical and theoretical activities, andcovers a range of subjects including:
The qualification is assessed through practical demonstration of these activities, with oral questionsandset scenarios, which youmust satisfactorily complete to pass the practical assessment.The trainer will instruct,guide and support you throughout the day within an informal setting, and will be happy to answer any questions you might have.
You will be provided with an emergency first aid at work e-book and a first aid student pack, which includes bandages and face shields to use during the course.
The intended objective of the course is for you to leave with a clearer understanding of the principles of data protection and the GDPR and provide sufficient knowledge to better navigate the path toward compliance.
This course is packed full of content to help you identify and understand what is required to run an effective board meeting. By the end of the session you will:
Session 1
Session 2