Jobs in Drumchapel & Anniesland, Glasgow

An exciting opportunity to join a dynamic and compassionate charity at the heart of the Drumchapel community. At 3D Families, we know that volunteers are essential to everything we do – from our clothing bank and charity shop to family support sessions and events. As Volunteer Coordinator, you will play a key role in growing and strengthening our volunteer programme, empowering individuals to make a difference in their community and supporting them to build confidence, skills and pathways into future opportunities. Reporting to the Programme Manager, you will lead on volunteer recruitment, training and development across all aspects of our work.

3D Families is a charity which has been working with children and families in Drumchapel and surrounding areas for over 27 years. We journey with children, families and communities to build strong foundations for families to thrive. We aim to strengthen family relationships, support parents to be the best parents they can be, improve family health & wellbeing, support children's development and build capacity in communities for family support delivery. Our services include a perinatal programme, parent & child sessions, parenting programmes, learning & development sessions, outdoor play, peer support groups, 1-1 support, family support in schools and practical support including Bairn Necessities which redistributes clothing and equipment for 0-5 years, and Bairns Boutique our new charity Shop. We also lead the Drumchapel Children & Families Network which brings together children & families, third sector, social work, health, education, police and housing to work together to improve outcomes for children and families in Drumchapel.

The role

As Volunteer Coordinator, you will lead on recruiting, training, supporting and developing volunteers across our programmes. We're looking for someone who is not only organised and reliable, but also visionary – someone who sees volunteering as a springboard for personal growth, confidence, and employability. You will play a key role in fostering an inclusive, values-led volunteer culture and in creating meaningful pathways for individuals to build skills and experience. This is a fantastic opportunity to shape the future of volunteering at 3D Families, working across our services and with partners to embed volunteering as a core part of what we do.

What we are looking for

We are looking for a reliable person with a passion to create change for children and families and who follow our values of INTEGRITY, LOVE, EXCELLENCE & COLLABORATION with the following skills and experience –

Skills –

• Strong communication and interpersonal skills, both oral and written
• Ability to motivate and support a diverse range of individuals
• Ability to plan ahead and coordinate rotas and schedules effectively
• Strong organisational and time management skills
• Ability to work sensitively with a wide variety of people
• Ability to work flexibly and on own initiative, as well as part of a team
• Competent in Microsoft Office (Word, Excel, Outlook)
• Confident using social media to promote volunteer opportunities
• Good problem-solving skills and calm approach to challenges
• A supportive, collaborative team player

Essential Experience and Knowledge –

• Experience of coordinating or working with volunteers in a community setting
• Experience of recruiting, training and supporting volunteers
• Experience of group facilitation and one-to-one support
• Experience of working as part of a team
• Experience of partnership working and community engagement
• Understanding of the role and value of volunteers in community-based work
• Commitment to the ethos and values of 3D Families
• Knowledge of safeguarding, equal opportunities and anti-discriminatory practice
• An understanding of the challenges facing families in Drumchapel and surrounding areas

Desirable Experience and Knowledge –

• Relevant professional qualification (e.g. Volunteer Management)
• Experience of promoting opportunities through social media
• Experience of planning rotas or coordinating volunteer schedules
• Experience of contributing to funding or monitoring reports
• Understanding of personal development and pathways to employment

This is an exciting opportunity to be part of a skilled, supportive and inspiring team making a real difference and changing outcomes with and for children & families in Drumchapel and beyond. You will be joining our team at a pivotal as we grow, seek to break new ground and take 3D Families to the next level.

What we offer

• Competitive salary with incremental rises
• 6% employer pension
• (pro-rata @ 35 hours) 35 days annual leave which grows with length of service (includes 10 days public holidays)
• Flexible working in line with the needs of the Charity
• Opportunities for growth & development including comprehensive induction & training programme, coaching & mentoring, support & supervision, appraisals and team development
• Nurturing environment

If you would like to find out more information about this role, you can contact Emma Furniss Emmafurniss@3dfamilies.org.uk 0141 944 5740 for more information or to discuss this role.

Find out more about 3D Families and our services via our website 3dfamilies.org.uk

The successful applicant will assist in the development and implementation of the money advice service offered across the Glasgow North West area and will work within the Money Advice Team covering welfare rights.

Limited weekend & evening work may be required.

Core function:

The core function of the Benefits Advisor’s remit is to provide advice, assistance and representation to clients with financial problems, covering all aspects of welfare rights and income maximisation.

Actual function:

The role has a variety of activities and considerations in managing the delivery of the objectives and outcomes of Drumchapel Money Advice Centre.

The tasks will include the following:

• To provide advice and assistance to clients with financial problems
• To maximise the client’s income through advice on welfare benefits and other sources of financial assistance
• To offer appropriate assistance to individuals requiring help with financial budgeting
• To provide representation and advocacy at tribunals and other formal or informal hearings
• To keep up to date with developments in money advice and changes in relevant legislation
• To liaise with appropriate local and national debt and money advice agencies in addition to statutory agencies
• To cover potential outreach clinics and work at venues across the Glasgow West area, with limited weekend and evening work as required via rota.
• Any other duties appropriate to the post