Jobs in Drumchapel & Anniesland, Glasgow

Home-Start Glasgow North and North Lanarkshire is a growing, vibrant community charity making a big impact on families in the local area. Our trained volunteers and staff help families with young children through challenging times. In Scotland, over 1500 volunteers support over 3500 families and nearly 6500 children each year through compassionate, confidential help to parents when they need us most.

The parents we support are often overwhelmed and isolated. They may be struggling with mental health, illness, disability, multiple birth, poverty, domestic abuse, separation, or trauma. We provide both 1:1 and group support to families in the community and online.

We are now looking to welcome a new Family Support Coordinator to our North Glasgow team who are based in our Glasgow office, Netherton Community Centre, G13 1AX, though there will be travel across all of North Glasgow.

Hybrid working arrangements in place.

The role is initially funded for one year but is expected to continue beyond this, subject to the availability of funding.

Key responsibilities:

• An understanding of the needs of children and families
• Relevant experience of working alongside families, preferably in the voluntary sector
• Good working knowledge of child protection and child development
• Experience of developing and delivering training
• The ability to supervise and support a caseload of families and volunteers
• Good IT skills
• Valid UK driving licence and own car required

This role is subject to PVG checks.

Home-Start Glasgow North and North Lanarkshire is a vibrant community charity making a big impact on families with young children (under 5) in the local area. Our trained volunteers and staff help families through challenging times. In Scotland, over 1,500 volunteers support over 3,500 families and 6,500 children each year through compassionate, confidential help to parents when they need us most.

The parents we support are often overwhelmed and isolated. They may be struggling with mental health, illness, disability, multiple birth, poverty, domestic abuse, separation or trauma. We provide both 1:1 and group support to families, helping them to cope with the stresses and strains of life and make sure they have the skills, confidence and strength they need to nurture their children.

We are now looking to welcome a new Administrator to our Glasgow North team.

Do you have what we’re looking for?

• Highly organised and experienced administrator
• Excellent written and spoken communication skills
• Working knowledge of Microsoft Office packages
• High attention to detail and accuracy
• A positive team player with the ability to work using your own initiative
• Valid UK driving licence and own car essential

The post is initially funded for one year, with the possibility of extension subject to the availability of additional funding.

Leading the Board:

• Sets the tone for the Board, adopting a culture of integrity, transparency, accountability and good governance. Ensures the Board remains focused on long-term goals aligned to the organisation’s mission and values, and the organisation is well placed to expand when the opportunities are right and navigate the challenges confidently.
• Must ensure the meetings are productive and all members contribute effectively, and decisions are made in a timely and efficient manner. Ability to draw the best from the expertise round the table.
• Provides strategic oversight, working closely with senior management, to deliver the agreed organisation’s Strategic Plan.
• Work with the Board Secretary to plan the Board meetings effectively.
• Relationship with the Senior Management Team / Director
• This is crucial for the prosperity of the organisation. The Chair acts as a mentor/adviser/line manager and manages the performance of the Director. The Chair has the responsibility to embed mutual respect, trust and open communication.

External Representation:

• This involves communicating the organisation’s vision and listening/addressing the concerns and challenges. The Chair must acquire adequate knowledge in relation to Home-Start operational work and strategic objectives to be able to promote and speak on behalf of the organisation when opportunities arise.

Risk & Financial Management:

• Responsibility in overseeing the organisation’s risk management and financial framework. Work closely with the Senior Management Team to ensure that mitigation strategies are in place and monitoring the effectiveness of the strategies. Work with the Board and management to ensure the organisation is prepared to face both anticipated and unforeseen challenges.

Ethical Standards:

• Responsibility to ensure highest ethical standards, a culture of ethical behaviour and ethical decision making and compliance with all relevant laws and regulations. The Chair must lead by example.
• Performance Management:
• The Chair manages the performance of the Director and the individual Trustees to ensure they are fulfilling their responsibilities delivering the organisation’s objectives effectively. The Chair is also responsible for overseeing the work of sub-committees (eg Finance & Audit and Performance Through People).

Succession Planning

• To ensure continuity and stability and help the organisation maintain its momentum and achieve its objectives. The Chair is responsible to identify and develop potential leadership talents within the organisation and plan for eventual transition of key roles, including the Director and Board members.

Conflict Resolution:

• The Chair can be called to mediate conflicts within the Board or between the Board and management. The Chair must have strong interpersonal skills, the ability to remain impartial and a focus on finding solutions that are in the best interest of the organisation.

Could you be Key?

Being a support worker is a role where you can make every day matter. It's a job with challenges that make your heart beat faster, where you can give something of yourself and empower amazing people on their journey through life.

At key we support disabled people of all ages to make every day matter.

We are passionate about being the very best employer we can be, ensuring our staff feel well supported and valued in their roles. As well as being part of a supportive, local team you will be eligible for:

• Main Grade Hourly Rate £12.50 (Induction and Relief Register Hourly Rate £12)
• Sleepover hourly rate of £12.00.
• Competitive annual leave and company sick pay.
• Annual SSSC fees paid for all contracted support workers
• Enhanced pay for work on targeted Public Holidays.
• Paid Membership of Disclosure Scotland’s PVG Scheme.
• Full, in-depth training for your role.
• Fully funded SVQ qualification with support provided to achieve this.
• Employee Assistance Programme offering free confidential counselling, advice and support on a wide range of issues.
• A Workplace Pension.
• Free access to occupational health support.
• Credit Union Membership.
• Cycle to Work Scheme.
• Costco Membership.
• Blue Light Card/Blue Light Ticket registration which offer a range of discounts and savings.
• Concerts for Carers registration.

Join us and make every day matter! Support Workers and Relief Support Workers.

No experience necessary! Training and support will be given to help you achieve your full potential.

If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our relief register of bank support workers. This will mean you can work in a way that best suits you and fits with your life.