Right There
Right There

Charity registered in Scotland SC017093

Our charity has a proud history of serving communities in Scotland. Previously called Ypeople, we started a new chapter in April 2022.

Current vacancies

Office Administrator

  • Full time
  • £23,660 – £25,328
  • Hybrid: Edinburgh
  • Closing 22nd July 2024

We're recruiting for an Office Administrator to join our Housing Support team in Edinburgh. The Administrator is part of our Visiting Housing Support team which is delivered in partnership with Foursquare.

This is a newly created role, working in a fast-paced office environment to provide organised and effective administration support, as well as providing front line information to staff, managers and third sector partners.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Main duties & responsibilities will include:

  • Reviewing and writing up processes
  • Referral Management Sheet – Responsible for collating (workers, hours, new referrals and moved on) and updating on a weekly basis.
  • Ensure the People we Support tracker is maintained
  • Housing Support Edinburgh Inbox - Responsible for managing and promptly responding to emails
  • Update databases the service uses.
  • Organising and storing data for future research projects.
  • Involved in any relevant research processes ongoing within Housing Support Edinburgh
  • Develop how data is collated throughout the services, then implement ongoing.
  • Sharepoint - General housekeeping uploading referrals, exit paperwork, etc
  • Manages Edinburgh Housing Support Teams Channel – General housekeeping
  • Contribute to maintaining and securing confidential and sensitive information
  • Manage Edinburgh Council monitoring and referral systems
  • Support the process for any audit.
  • Arrange meetings both internally and those with external partners, send invites, arrange location and attend to take detailed minutes if required.
  • Petty cash, expanses - responsible for creating spreadsheet and attached receipts from staff to send to finance weekly.
  • Training – First point of contact with L&D or external partners for arranging training and development days for staff, coordinating dates/times/location and attendees
  • First point of contact for all partner managers from other services to coordinate training etc from other partners.

Full details can be found in the job & person specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We're looking for someone that has gained relevant Administration experience from working within an office-based environment. You will be confident prioritising a busy workload, have good IT skills with a working knowledge of MS excel and you will also have excellent communication skills with a flair for building relationships with internal and external colleagues.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

  • The post holder will report to the Senior Support Worker.
  • Your normal working hours are an average of 35 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 8.00am to 6.00pm, with core hours over the period from 10am to 4pm with one-hour unpaid. Variations to these hours must be agreed with your line manager.
  • Your usual place of work will be 26 Leith Walk, Edinburgh, EH6 5AA. Alternatively, you may choose to work remotely from your home address where appropriate. Working arrangements are in agreement with your line manager based on the needs of the service.
  • Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.
  • You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria.
  • Life Insurance from day one
  • Option to purchase and sell annual leave.
  • Cycle to work scheme.
  • Ongoing learning and development
  • Wellness programmes
Shortlist

Support Workers

  • Full time
  • £23,660 – £25,328
  • Hybrid: Glasgow
  • Closing 31st July 2024

We are recruiting for Support Workers to join our East Dunbartonshire Reach Out/Panmure programme based in Glasgow.

The role of support worker for East Dunbartonshire Reach Out/Panmure is to support tenants, in an outreach capacity, in their transition from temporary to permanent accommodation throughout East Dunbartonshire, as well as providing tenancy management support to people within their own flats at 95 Panmure Street, Glasgow.

The role will mainly be working in the community in East Dunbartonshire and you will manage your own diary to reflect the needs of the people that you are supporting. It is expected that you will be based in the office at Panmure Street, 1 day per week. You can also work from home where appropriate, this is in agreement with your line manager, based on the needs of the service.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Main duties and responsibilities include:

EDRO – provide a tenancy support service:

  • Manage a case load of people in the community to transition from temporary to permanent accommodation or to maintain their tenancies
  • Work in partnership with the Housing Officer at East Dunbartonshire Reach Out providing the service in the time period agreed through a support plan as requested on the referral document
  • Close the case with the people we support when the agreed support is complete
  • Refer and link to citizens advice and other agencies as required
  • Set up housing benefit and support access to welfare funds
  • Conduct risk assessments
  • Ensure all support plans, reports and any other associated documentation is completed, maintained and filed appropriately

Panmure – provide a tenancy management service:

  • Ensure that flats are prepared to the required move in standard to include a full inventory, risk assessment, health and safety checks and agreed level of cleanliness for all new tenants.
  • Be present to move new tenants in, explain to them all they need to know for living in the property, open case notes and complete all necessary paperwork
  • Ensure maintenance and cleanliness within Panmure flats are managed appropriately via monthly flat checks, and people we support have what they need to manage this
  • Report and follow up on any maintenance required
  • Be present when tenants vacate the property, complete necessary paperwork and case notes, inventory, cleaning and submit repairs requests
  • Liaise with social work as required and collaborate as appropriate with external agencies.
  • Attend regular drop-in sessions for tenants providing them with necessary information, signposting them as and responding to their queries as required

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We're looking for you to have gained relevant experience from supporting vulnerable people as well as having knowledge of current relevant legislation and policies relating to housing and homelessness and housing and other relevant benefits. We also need you to be qualified to SVQ Level 3 in Social Services and Healthcare or SCQF equivalent or be willing to work towards this.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

  • The post holder will report to the Senior Support Worker.
  • Your normal working hours are an average of 35 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 9.00am to 7.00pm, with one-hour unpaid break. Variations to these hours must be agreed with your line manager.
  • Your usual place of work will be 95 Panmure Street, Glasgow. You are also required to work in the local community, and you will be paid travel expenses between your usual place of work and appointments undertaken in the course of your duties.
  • Alternatively, you may also choose to work remotely from your home address where appropriate, working arrangements must be agreed with your line manager, based on the needs of the service
  • Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
  • You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
  • Life Insurance from day one
  • Option to purchase additional annual leave
  • Cycle to work scheme
  • Ongoing learning and development
  • Wellness programmes
  • Option to buy and sell annual leave
Shortlist