Who we are
Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia and fund vital dementia research.
What you’ll do
In this role, you will be the first point of contact for our staff and volunteers using IT, providing technical support and troubleshooting assistance through the IT service desk platform. You will handle a variety of IT-related issues, ensuring that our systems run smoothly and efficiently. You will also support the wider IT team to implement new systems and technical projects. This is a great opportunity to join an experienced in-house IT team. In the role you will increase your working knowledge of Windows PC support, Windows Server, IT Networking, Applications Support and Cyber-Security. This role is office based in either the Edinburgh or Glasgow office although some occasional travel may be required across Scotland to provide support in.
What you’ll have
The successful candidate will have excellent communication skills, be passionate about technology and be eager to help others. You will be able to build rapport fast and deliver great customer service. You will ideally hold IT certification and have completed IT training at an HNC or equivalent level. Previous experience of working on an IT service desk would be beneficial.
As part of our Team, you will be at the forefront of supporting people experiencing, or at risk of, homelessness. You'll be instrumental in helping people and empowering individuals.
The Support Worker role is to support and engage with people to manage and recover their mental health, in line with our trauma-informed approach. You will help people with safer substance use and assist them with the process when they choose to stop. You will assist our people to build a positive network of connections to enable them to gain and sustain their own housing.
As a Support Worker, you will provide work alongside people impacted by homelessness, addiction, mental health challenges and trauma. You will provide guidance and assistance to the people we support to achieve their goals of securing safe housing and accessing the necessary support to feel secure, manage their challenges and live an independent life free from harm or abuse.
The Glasgow HUB / Street Team primarily engages with people within Glasgow City Centre, however, we also support people in the South, East and West of the City. These teams are supported by our volunteer led StreetCycles Service to engage with and support the wider areas of Glasgow.
Based within Argyle Street, Glasgow, this location offers easy access to people affected by rough sleeping, destitution and homelessness, where they will find the support they need in a place where they are comfortable.
We have two teams located within Wayfinder (The Access HUB and Street Outreach Team) who work together to provide joined-up, cohesive support for the individuals we support. These roles require a high level of flexibility to work across all Wayfinder services, this service is available 7 days per week, 365 days per year.
The shift patterns are:
These shift patterns may be changed accordingly to meet the needs of the service delivery.
These roles also require a high level of visibility within the Glasgow area and interactions with members of the public to promote our services. You are required to have the ability to walk 10 - 12 miles per day (15,000-20,000 steps) in all weather conditions.
About Hwupenyu Health & Wellbeing Project
Hwupenyu Health & Wellbeing Project SCIO provides culturally sensitive HIV prevention, support, and wellbeing services to Black and Minority Ethnic (BME) communities across Greater Glasgow. Our work focuses on improving access to information, prevention services, treatment support, and therapeutic interventions while addressing the unique challenges faced by diverse communities.
We are committed to empowering women, families, and communities by promoting inclusion, reducing inequalities, and ensuring that people affected by HIV and related health issues can access the support they need in a safe and respectful environment.
Purpose of the Role
We are seeking an experienced and motivated Outreach Manager to lead our engagement and outreach activities within BME communities across Greater Glasgow.
The successful candidate will play a key role in supporting women to have their voices heard by decision-makers on issues affecting their lives, families, and communities. They will raise awareness of the support, services, and activities available through Hwupenyu and partner organisations, while developing trusted relationships with community members and leaders.
The Outreach Manager will work collaboratively with statutory, health, and third-sector organisations to ensure women and families receive appropriate support and are connected to relevant services. The role also involves supporting the strategic development of the organisation through reporting, stakeholder engagement, and contribution to governance activities.
We're looking for a versatile and enthusiastic individual to join our small team. Around half of their time will be spent supporting the smooth facilitation of music sessions and events with children and adults. The other half will be spent supporting the operational side of the organisation, with a particular focus on admin and social media tasks. Whether they’re carrying a keyboard into a room or setting up refreshments, engaging with a quiet participant, keeping track of attendance, or crafting the perfect Instagram reel to showcase our impact, the successful candidate will be an important part of the organisation's overall impact and sustainability, and they will be the first point of contact for the organisation for many of our participants and partners.
Regardless of their former educational or professional experiences and outcomes, we are looking for someone who can learn with direction and guidance, isn’t afraid to ask questions when they are uncertain, and can progress to taking ownership over their schedule and workload over their time with the organisation.
We recognise that the charity and third sector do not always reflect the communities they support. We are committed to creating an inclusive workforce that reflects our local community. Applications from candidates from lower socio-economic backgrounds, those with lived experience of the care system, and Black and racially minoritised individuals are especially welcomed.
Why work with us?
We are seeking a Funding Manager to lead on securing grants, sponsorship, and developing, delivering and evaluating new approaches to generating income for our community arts charity. The role will primarily involve securing income, researching trusts, foundations and other funders, preparing grant applications, building relationships, and developing ideas and frameworks for income generation with the Co-Directors. All employees of Glasgow Zine Library also assist with staffing a proportion of our public facing activities, including Glasgow Zine Fest.