Jobs in Maryhill, Glasgow

The work at the Centre is greatly supported by a team of dedicated volunteers. A key aspect to this role will be to recruit, induct, manage and support volunteers to work across all aspects of The Women's Centre Glasgow

We are seeking a compassionate, enthusiastic worker to improve the lives of women and families across Glasgow.

About The Women’s Centre

The Women’s Centre Glasgow provides a safe, confidential and welcoming space to women living in the city and surrounding area. We provide a range of activities and services including; a drop-in café, counselling, health and wellbeing services, mother and baby classes, creative and educational activities. We welcome women of all identities and believe in the power of working together to bring about positive change.

What we offer

The opportunity to work in a vibrant community-based centre as part of a small, welcoming and dynamic team.

The Women’s Centre Glasgow has a long history of making a difference to the lives of women, we are seeking to build on our existing programme by responding creatively to the needs of women who currently use the centre and to develop work which will attract new community members and volunteers to the Centre. This work will positively impact and empower women.

The role offers an exciting opportunity to take responsibility for developing our current volunteer programme which supports the work of the centre.

You will be entitled to 20 days Annual Leave, Public Holidays, and extra days during Christmas shutdown.

About Glasgow North West CAB

Glasgow North West Citizens Advice Bureau (GNWCAB) is an independent charity founded in 1981.

Our mission is to tackle poverty and inequality by ensuring that people from all backgrounds are empowered through access to advice and support that helps them affect positive change in their lives and the lives of those around them.

We are a dynamic and forward-thinking organisation. We recognise the value of our staff and this is reflected in our positive working environment. Staff benefit from family friendly policies, blended working and a commitment to personal development. It is a supportive and happy working environment that enables you to make a positive contribution to the lives of the clients we work with.

About the job

We are looking for a highly motivated individual with the drive and enthusiasm to ensure the provision of a quality advice service to the public. This position is based at Glasgow North West Citizens Advice Bureau in Maryhill, with a requirement for occasional outreachs conducted across the northwest of Glasgow.

Working to high standards, the successful candidate will be a self-motivated, enthusiastic team member with excellent interpersonal skills that can play a key role in the delivery of our holistic advice service. Demonstrating a commitment to the aims, principles and ethos of the CAB service, the individual will be supported to make a meaningful difference to our community.

For more details about the key responsibilities of the role and knowledge, skills and experience required, please refer to the job description and person specification.

Completion of Citizens Advice Bureau Adviser Training Programme would be advantageous but is not essential as full training will be given.

Job description

We are looking for client-focused individuals with experience of providing income maximisation as part of overall holistic advice and support. In this role you will see clients in person, as well as providing advice via telephony, email and digital channels ensuring clients they get the advice, information and support needed.

To succeed, you will need relevant experience and knowledge of current welfare benefits together with the ability to analyse the client’s overall financial position and offer early intervention advice and support.

There will be strong emphasis on team working and the ability to work effectively and closely with other agencies and health care professionals.

You will have strong oral and written communication skills. We are also looking for a proven ability to work effectively and well organised. Proficiency in using a range of IT tools to carry out your work, including case management systems, benefit calculators, online forms and Microsoft Office applications is essential.

About Glasgow North West CAB

Glasgow North West Citizens Advice Bureau (GNWCAB) is an independent charity founded in 1981. Each year we support over 5,000 people with over 18k pieces of advice, securing £3.5million for our community.

Our mission is to end poverty and inequality by ensuring that people from all backgrounds are empowered through access to advice and support that helps them affect positive change in their lives and the lives of those around them.

We are a dynamic and forward-thinking organisation. We recognise the value of our staff and this is reflected in our positive working environment. Staff benefit from family friendly policies, blended working and a commitment to personal development. It is a supportive and happy working environment that enables you to make a positive contribution to the lives of the clients we work with.

About the job

This is a new and exciting project which focuses on energy advice provision in the North West of Glasgow. We are looking to recruit an experienced adviser to deliver Energy Advice in our community via phone appointments, face to face appointments and home visits.

Our new project aims to support vulnerable energy consumers, within one of Scotland’s most deprived areas, to tackle the on-going impact of surging energy bills, reduce fuel poverty and help to manage energy debt. Our project will raise awareness of energy efficiencies and empower vulnerable individuals, helping to reduce the impact of poverty. As part of the project, the advisers will receive training to achieve a City & Guilds qualification in Energy Advice.

For more details about the key responsibilities of the role and knowledge, skills and experience required, please refer to the job description and person specification.