Charity registered in Scotland SC005641
About Glasgow North West CAB
Glasgow North West Citizens Advice Bureau (GNWCAB) is an independent charity founded in 1981.
Our mission is to tackle poverty and inequality by ensuring that people from all backgrounds are empowered through access to advice and support that helps them affect positive change in their lives and the lives of those around them.
We are a dynamic and forward-thinking organisation. We recognise the value of our staff and this is reflected in our positive working environment. Staff benefit from family friendly policies, blended working and a commitment to personal development. It is a supportive and happy working environment that enables you to make a positive contribution to the lives of the clients we work with.
About the job
We are looking for a highly motivated individual with the drive and enthusiasm to ensure the provision of a quality advice service to the public. This position is based at Glasgow North West Citizens Advice Bureau in Maryhill, with a requirement for occasional outreachs conducted across the northwest of Glasgow.
Working to high standards, the successful candidate will be a self-motivated, enthusiastic team member with excellent interpersonal skills that can play a key role in the delivery of our holistic advice service. Demonstrating a commitment to the aims, principles and ethos of the CAB service, the individual will be supported to make a meaningful difference to our community.
For more details about the key responsibilities of the role and knowledge, skills and experience required, please refer to the job description and person specification. Completion of Citizens Advice Bureau Adviser Training Programme would be advantageous but is not essential as full training will be given.
About Glasgow North West CAB
Glasgow North West Citizens Advice Bureau (GNWCAB) is an independent charity founded in 1981. Each year we support over 5,000 people with over 18k pieces of advice, securing £3.5million for our community.
Our mission is to end poverty and inequality by ensuring that people from all backgrounds are empowered through access to advice and support that helps them affect positive change in their lives and the lives of those around them.
We are a dynamic and forward-thinking organisation. We recognise the value of our staff and this is reflected in our positive working environment. Staff benefit from family friendly policies, blended working and a commitment to personal development. It is a supportive and happy working environment that enables you to make a positive contribution to the lives of the clients we work with.
About the job
This is a new and exciting project which focuses on energy advice provision in the North West of Glasgow. We are looking to recruit an experienced adviser to deliver Energy Advice in our community via phone appointments, face to face appointments and home visits.
Our new project aims to support vulnerable energy consumers, within one of Scotland’s most deprived areas, to tackle the on-going impact of surging energy bills, reduce fuel poverty and help to manage energy debt. Our project will raise awareness of energy efficiencies and empower vulnerable individuals, helping to reduce the impact of poverty. As part of the project, the advisers will receive training to achieve a City & Guilds qualification in Energy Advice.
For more details about the key responsibilities of the role and knowledge, skills and experience required, please refer to the job description and person specification. If you would like to have an informal conversation about the role we are happy to accommodate this.