A senior housing leadership role, with a 4-day working week and the opportunity to shape customer experience across Ark.
At Ark, our customers are at the heart of everything we do. As a values-driven housing and social care organisation, we create inclusive communities where people can live with dignity, independence and belonging.
We are seeking an Assistant Director of Housing & Customer Experience to lead our Housing, Neighbourhood and Customer Services functions across the Ark Group. This is a key role at an exciting time as we continue to strengthen our customer-first approach and deliver excellent outcomes.. You will help shape our emerging new 5 year business plan, evolve our digital services, drive customer satisfaction and ensure we have the people, systems and partnerships needed to deliver our long-term ambitions.
About The Role
This is a strategic and hands-on leadership role with significant influence across the organisation. You will help shape how Ark delivers housing and customer services, ensuring our services remain responsive, customer-focused, compliant and fit for the future.
Our corporate services roles are based on a 4-day working week, with no loss of pay. We believe this supports focused time, healthier workloads and more sustainable performance, helping colleagues do their best work while maintaining balance.
As a member of Ark’s Senior Leadership Team, you will provide leadership and business management across housing management, tenancy sustainment, neighbourhood services, customer services and customer engagement. You will play a pivotal role in delivering Ark’s strategic priorities, strengthening customer outcomes and embedding a culture of service excellence across the organisation.
Day to day, you’ll be involved in things like:
About You
We’re looking for someone who brings:
Most importantly, you will be a visible, inclusive and values-driven leader who can build trust, influence effectively and support others to deliver excellent outcomes.
You will bring professional credibility, sound judgement and the ability to balance strategic ambition with practical delivery.
Why Work With Us?
At Ark, you will join an organisation with a clear social purpose and a genuine commitment to improving lives.
You will also join us at an exciting time as we continue to strengthen our customer experience offer, develop our services and deliver on our strategic ambitions. This role provides the opportunity to shape how housing and customer services are delivered across Ark for years to come.
As Assistant Director of Housing & Customer Experience, you will lead services that directly affect thousands of customers and communities across Ark. This role offers the opportunity to influence strategic direction, drive meaningful service improvement and make a lasting difference to people’s lives.
We offer:
Ark is a values-driven housing and social care organisation. We aim to create inclusive communities where people can live with dignity, independence and a sense of belonging, and that starts with how we treat our colleagues.
Lead the future of nature in Scotland
We’re looking for an inspiring and strategic leader to take on the role of Scotland Director at RSPB. This is a unique opportunity to shape the future of nature recovery, influence policy at the highest levels, and lead a passionate, purpose-driven team delivering real impact across Scotland.
As Scotland Director, you will play a central role in shaping RSPB’s overall direction while ensuring delivery of ambitious, evidence-based programmes that protect and restore nature.
Working closely with the Chief Operating Officer (to which this role reports) and the Management Board to shape RSPB’s vision and translate strategy into impactful action across Scotland you will:
This is a permanent full-time role. While working flexibly, the successful candidate will be expected to be based in Scotland and there will be a significant element of travel required.
Within the candidate application pack, you will find more details on the skills, knowledge and experience needed to be successful in the role, how to apply and information on the selection process. We also recommend you read through the candidate guidance notes. You will find both documents available to download at the top of this advert.
Scran Academy is an Edinburgh youth work charity, supporting young people facing poverty and trauma to succeed through our innovative education and employment programmes.
We exist to alleviate poverty and provide opportunities for all young people, no matter their background or barrier. We do this by creating real-life experiences and positive adult relationships that help shine a light on the strengths and aspirations of young people. We use food, cooking and real-life responsibility through our café and catering social enterprises to build experiences and form relationships that change young people’s lives.
We’re currently looking for a talented, experienced Kitchen Supervisor to join the frontline team that helps young people develop in ways that are meaningful to them.
This is not your average Kitchen Supervisor role!This is an exciting opportunity to support the delivery of our flagship NHS employability café and to help young people thrive in a professional catering environment. Working as an essential part of our dedicated team, the successful candidate will help us deliver strong kitchen standards, reliable service and meaningful social impact.
We are therefore looking for an experienced, proactive chef who chimes with our values and takes pride in producing consistently good food. The successful candidate will work closely with the Kitchen Manager, supervise the kitchen team and take charge of day-to-day kitchen operations when the Kitchen Manager is absent.
Working with young people on employment and work-experience placements will be part of the fabric of the job. For many, this may be their first professional kitchen environment, so compassion, patience, clear communication and a non-judgemental approach are essential.
This role embodies our values: We Love, We Trust, We Unite and We Lead:
We Love – the successful candidate will nurture young people. They will care deeplyand see all behaviour as communication that deserves a dignified response. Theywill be non-judgemental and take a trauma-informed approach.
We Trust – the successful candidate will believe in the potential of young people. hey will trust them to be the expert of their own life and circumstance. They will
We Unite– the successful candidate will bring people together and help create a safe, respectful kitchen where teamwork, communication and stepping outside
comfort zones are supported and encouraged.
We Lead – the successful candidate will lead by example and help young people
recognise their own ability to lead. They will be ready to take responsibility when
required, listen to others and provide a platform for young people to learn and thrive.
Corra Foundation’s vision is for a society in which people create positive change and enjoy fulfilling lives. At Corra we are committed to increasing the diversity of our team and encourage applications from all backgrounds.
Communities for Children is a £15 million funding programme focused on reducing the impact of child poverty across the UK. In partnership with BBC Children in Need, City Bridge Foundation, The National Lottery Community Fund and Pears Foundation, the programme will provide long-term funding to help local communities design and deliver their own solutions.
Wishaw is set to receive £1.5 million over five years, where Corra will help build strong local partnerships, support community leadership and amplify the voices of children and young people - particularly those who are too often left unheard.
We are now recruiting for a part-time Communities for Children: Early Years and Children Specialist. This is an excellent opportunity for people with relevant skills and experience to join this new programme and a friendly, hardworking, passionate team keen to make a difference alongside communities.
Working in the Wishaw Area, the Early Years and Children specialist will be instrumental in supporting the ideas and experience of children and young people to inform all aspects of the Communities for Children programme.
You will support the development of activities and directly deliver a range of participatory approaches to facilitate meaningful participation in the programme by children and young people, ensuring that their views support design, delivery and decision making processes.
You’ll bring experience of working within early years and children settings and offer excellent interpersonal, relationship building and communication skills, strong organisational skills, enthusiasm and a willingness to learn. You’ll also have a commitment to Corra’s ‘ways of working’.
Corra Foundation’s vision is for a society in which people create positive change and enjoy fulfilling lives. At Corra we are committed to increasing the diversity of our team and encourage applications from all backgrounds.
Communities for Children is a £15 million funding programme focused on reducing the impact of child poverty across the UK. In partnership with BBC Children in Need, City Bridge Foundation, The National Lottery Community Fund and Pears Foundation, the programme will provide long-term funding to help local communities design and deliver their own solutions.
Wishaw is set to receive £1.5 million over five years, where Corra will help build strong local partnerships, support community leadership and amplify the voices of children and young people - particularly those who are too often left unheard.
We are now recruiting for a part-time Communities for Children: Place and Participation Specialist. This is an excellent opportunity for people with relevant skills and experience to join this new programme and a friendly, hardworking, passionate team keen to make a difference alongside communities.
Working in the Wishaw Area, the Place and Participation specialist will be instrumental in supporting the development and delivery of community participation and engagement work as part of the Communities for Children team.
You will support the development of ideas and activities and directly deliver a range of participatory approaches to facilitate meaningful participation in the programme, ensuring that community views support design, delivery and decision making processes.
You’ll bring experience of working alongside local communities and offer excellent interpersonal, relationship building and communication skills, strong organisational skills, enthusiasm and a willingness to learn. You’ll also have a commitment to Corra’s ‘ways of working’.
Who we are
Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia and fund vital dementia research.
What you’ll do
The roles are transactional roles working as a team supporting a range of finance tasks including purchase ledger, sales ledger, bank processing alongside customer service and supporting donors across a variety of methods including phone and face to face, therefore, strong customer service skills alongside finance administration experience are essential.
What you’ll have
We are seeking applications from individuals with demonstrable high volume finance administration work experience within a complex organisation and who possess the skills to take on the tasks outlined in the job description.
You will be a strong communicator both verbally and written and able to balance competing priorities and deadlines. You will have practical experience of working with a wide range of office systems including Microsoft 365 and databases or financial systems.
If you are interested by what you have read, and have the necessary skills and experience, or have experience in elements of the role and wish to develop these skills further, alongside the ability to make a success of this role, we would be delighted to hear from you.
Following completion of probationary period (6 months) there will be opportunities to undertake and progress further studies in relevant disciplines.
Are you ready for an exciting, rewarding and ambitious role? Would you like to work for a charity within the sporting sector? Were you inspired by the Glasgow 2026 Commonwealth Games Para Athletes? If so, this is an exciting opportunity for you. You could play a critical role in supporting the next generation of Para athletes in Scotland.
Scottish Disability Sport is recruiting a Communications Manager who will be an integral part of shaping disability sport provision in Scotland.
We would like to thank all candidates who expressed an interest in this position during the previous recruitment period. To ensure a fair and efficient process, applicants who were considered during the earlier campaign are asked not to reapply, as their original application remains on record and has already been assessed.
The Communications Manager is a key role within SDS’s Staff Team and is responsible for implementing the SDS Communications Plan.
Reporting to the Head of Policy and Public Affairs, the Communications Manager will lead and deliver targeted communications in a clear and engaging manner to enhance the visibility of aspects of SDS’s work. The post will influence partnerships to embed inclusive communications practice in policy and strategy at a local, regional and national level.
More information can be found in the job description and person specification document which can be downloaded below.
Are you ready for an exciting, rewarding and ambitious role? Would you like to work for a charity within the sporting sector? Were you inspired by the Glasgow 2026 Commonwealth Games Para Athletes? If so, this is an exciting opportunity for you. You could play a critical role in supporting the next generation of Para athletes in Scotland.
Scottish Disability Sport is recruiting a Data, Insights and Research Manager who will be an integral part of shaping disability sport provision in Scotland.
The Data, Insights and Research Manager is a key role within SDS’s Staff Team and is responsible for implementing the SDS Communications Plan. Reporting to the Head of Policy and Public Affairs, the Data, Insights and Research Manager will lead and deliver targeted communications in a clear and engaging manner to enhance the visibility of aspects of SDS’s work. The post will influence partnerships to embed inclusive communications practice in policy and strategy at a local, regional and national level.
More information can be found in the job description and person specification document which can be downloaded below.