Jobs in Inverleith, Edinburgh

Job Purpose: The role of the Duty/Crisis Service Support Worker is to provide a confidential, safe and supportive information service to women and agencies who contact EWA through the crisis phone line and/or ‘drop in’ service. Where safety issues are assessed, the worker will ensure the completion of the Risk Identification checklist and an individualised support and safety plan. Where appropriate the worker will assess women, and any accompanying children who are affected by domestic abuse, for refuge accommodation. This role is based at EWA offices at 4 Cheyne Street, Edinburgh, EH4 1JB.

This role is subject to satisfactory Adult and Child PVG scheme membership.

Job Purpose: The Edinburgh Locality Support Worker will deliver dedicated and empowering support to women in Edinburgh, who have experienced or are at risk from domestic abuse, in accordance with SSSC Standards. This role encompasses practical and emotional support, advocacy, and collaborative working with statutory and third-sector organizations to achieve the best possible outcomes for women in our service. A trauma-informed approach is essential, ensuring that women receive comprehensive, person-centred support in a safe and supportive setting. Support is delivered through telephone support, one-to-one meetings, and attendance at joint meetings with partner agencies.

This role is subject to satisfactory Adult and Child PVG scheme membership.

If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working within our Edinburgh Milestone ARBD service you can start your day knowing what you do really does make a difference!

ARBD (Alcohol Related Brain Damage) is the term that is used to describe a range of symptoms such as: difficulty remembering, difficulty concentrating, feeling confused, irritated, or having difficulty making choices and decisions.

Milestone is a step-down unit for people with ARBD who no longer require medical intervention, yet they are currently in an acute hospital setting and cannot go directly home with support.

Penumbra Milestone is a 10 bedded step-down service providing short-term care and recovery (for approx. 12 weeks) for vulnerable men and women aged 18+ with a diagnosis of alcohol related brain damage (ARBD).

The service is alcohol-free and promotes recovery from ARBD through a wide variety of group work and 1-1 support. We utilise our specialist ARBD Toolkit, as well as Penumbra’s wider HOPE toolkit and IROC (Individual Recovery Outcomes Counter), to support and encourage people to make positive changes in their lives. It is our goal to help people build resilience develop positive coping strategies to minimise the chance of relapse, increasing their chance of prolonged recovery from ARBD. During their stay, each resident benefits from the shared expertise of our multi-disciplinary team, with regular in-reach support from Occupational Therapy, Physiotherapy, Psychology, Social Work, Psychiatry, and many other visiting professionals.

The service was developed to reduce the amount of time people with ARBD spend unnecessarily in acute hospitals, recognising that people with ARBD are often medically fit for discharge but due to cognitive impairment and ongoing addiction and social issues a return to the community is likely to lead to further A&E or acute hospital admissions. Addressing the needs of each resident in a holistic way with a focus on recovery, rehabilitation and re-enablement has substantial beneficial outcomes for the residents, their families, their communities and for acute hospitals and social services at a wider scale.

As a mental health charity, we really value the wellbeing of our staff. That’s why we want you to know that you’ll be joining a friendly team, who will give you a supportive environment to help you thrive in your role, including all the training you need to feel confident and equipped.

We can offer you a tonne of employee benefits, and we can promise you’ll be inspired by some pretty amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.

Join Changeworks and be part of a team that’s making a real difference - helping people live in warm, healthy and energy-efficient homes while supporting households experiencing fuel poverty and fuel debt.

At Changeworks, we provide energy advice, manage home energy efficiency improvement projects, and deliver practical solutions to make homes warmer and more comfortable to live in. We also work with organisations to drive positive change through our consultancy services.

About the role

As a Central Support Administrator, you’ll be part of our friendly Facilities team, helping keep our organisation running smoothly day-to-day. This is a varied role where no two days are the same - perfect if you enjoy being busy and learning new things. You’ll often be the first point of contact for visitors and enquiries, so being approachable and helpful is key. Your day-to-day tasks will include:

• Welcoming visitors and managing reception
• Handling phone and online enquiries
• Monitoring stock levels and keeping the kitchen, office, equipment, meeting rooms and storage facility organised and tidy
• Assisting with our fleet vehicles.

We’re looking for someone who:

• Is motivated and ready to learn
• Has good organisation and communication skills
• Is confident using IT (e.g. Microsoft 365 / Office)
• Takes pride in being helpful and reliable.

You don’t need lots of experience as we’ll provide the training you need. This role is a fantastic opportunity to build skills and gain recognised qualifications, including:

• Full on-the-job training and support from experienced colleagues
• Electrical Portable Appliance Testing (PAT)
• First Aid training to enable the postholder to assist with accidents.
• Fire Warden training to provide assistance with fire evacuations.

This role will require occasional driving of fleet vehicles to support operational activities. We recognise that obtaining a full UK driving license can present a financial barrier. Where the successful candidate does not already hold a full UK driving license, we will offer financial support towards lessons and the driving test, subject to terms and conditions.

Once a license has been obtained, there may be opportunities to use a vehicle as part of the role (e.g. supporting our electric and hybrid fleet), providing valuable practical experience.

Why join us?

• Gain real work experience in a supportive team
• Develop practical, transferable skills
• Be part of an organisation making a positive impact.

About us

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.