Top job! Head of People
- Full time
- £51,105 – £62,457
- On site: Edinburgh/Glasgow
- Closing 23rd July 2026
Are you a strategic leader who cares passionately about delivering positive outcomes for people and is excited by helping people to thrive?
At Citizens Advice Scotland we are a service for people and by people. People are the heart of our network.
We are looking for an experienced, people focused strategic leader to become our new Head of People. This is an exciting opportunity to really make a difference to the lives of people across Scotland and ensure that the people that work and volunteer for our network thrive in their roles.
This newly created role will lead Citizens Advice Scotland and our members, 58 local bureaux to be regarded as be one of the best places to work in Scotland.
What you will do:
- Build a culture that aligns with our values and ensures our decisions and interactions with each other are person-centred, inclusive, collaborative, empowering and supportive.
- Support our people to deliver advice and insight that changes lives through ensuring that we have the right policies, procedures, training and support to do their role.
- Champion the value that people bring to the network and ensure people drive our decision making.
If you are ready to lead meaningful change and make a lasting impact, we would love to hear from you.
For more information about the role, please refer to Job Pack - Head of People.pdf.
Please familiarise yourself with Our People Charter.
For further information on how we process your data and your information rights, please refer to our Privacy Notice - Job Volunteer and Applicants.
If you have an issue with downloading the above document, please request it at recruitment@cas.org.uk.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.
Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.
Working at Cassiltoun offers the opportunity to make a lasting impact, influence strategic decision-making, and contribute to an organisation with a strong social purpose, ambitious plans, and a genuine commitment to improving the lives of local people.
We are looking to recruit an experienced, motivated and enthusiastic individual to play a pivotal role in shaping and delivering high quality housing and environmental services.
As an experienced housing professional with strong leadership skills you will work closely with colleagues across the Association and a wide range of partner organisations and agencies to deliver positive outcomes for tenants and the wider community.
Why Join Cassiltoun?
- A chance to lead and develop the housing services team in an organisation with a strong community focus.
- Opportunity to influence both housing and wider regeneration outcomes.
- Collaborative and supportive working environment.
- Strong reputation for innovation, partnership working and tenant engagement.
- The satisfaction of making a tangible difference to the lives of local people every day.
This post is subject to a satisfactory standard Disclosure Scotland check.
Top job! Assistant Director, Income and Partnerships
- Full time
- £62,497 – £69,010
- Hybrid: Edinburgh or Glasgow*
- Closing 20th July 2026
Are you a strategic thinker who enjoys bringing people together and turning ideas into real impact? This is an exciting opportunity to play a key role in shaping the future of Citizens Advice Scotland at an important point in our journey.
We are looking for a strategic, hands-on leader who can bring people together, drive collaboration, and help deliver our ambitious plans, with a strong focus on growing income and building impactful partnerships.
Working closely with the Director of Advice and Executive Leadership Team, you’ll help connect teams, improve how we work together, and ensure we’re set up to deliver our strategy.
You will lead cross-organisational work, strengthen communication across Directorates, and support greater consistency in how we operate. You’ll also deputise for the Director of Advice when needed.
A key focus will be income generation - developing and delivering a clear strategy to unlock opportunities across partnerships, trusts, public funding, and new income streams. You will take a proactive, practical approach - building relationships, testing ideas, and embedding a culture where income generation is a shared priority.
You will help create a more connected, sustainable organisation—strengthening how we use data, improving decision-making, and enabling greater impact across our network.
What we are looking for
We are looking for someone who can:
• Combine strategic thinking with a practical, hands-on approach
• Build strong relationships and influence across a wide range of stakeholders
• Spot opportunities and turn them into action
• Work comfortably with complexity and bring people with them
• Use data and insight to inform decisions and improve outcomes
This is a high-impact role with real scope to shape how we grow, work together, and deliver for communities across Scotland.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.
Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.
*Hybrid working - min 2 days a week at the office. This is a minimum, but a successful candidate can opt to be office based 5 days per week.
Top job! Head of Member Support and Service Design
- Full time
- £51,105 – £62,457
- Hybrid: Edinburgh/Glasgow
- Closing 15th July 2026
Are you a strategic leader passionate about delivering exceptional support and driving meaningful change?
This is a rare opportunity to shape how we support our network and make a real impact on communities across Scotland.
As our Head of Member Support & Service Design, you will lead the design, delivery, and continuous improvement of member support services, ensuring they meet the evolving needs of our Bureaux and the people they serve.
This newly created role brings together Network Support, Audit, and Bureau Service Design, placing you at the heart of our transformation. You’ll play a critical role in strengthening how we support our network—enabling Bureaux to deliver high-quality advice that truly changes lives and aligns with our strategic ambitions.
What you will do
- Lead and inspire a high-performing team to deliver outstanding support across the network
- Build strong relationships with Bureaux and key stakeholders, becoming a trusted partner and primary contact for the COCABs Executive
- Drive innovation in service design, working collaboratively to modernise advice delivery through technology and co-design
- Champion excellence by supporting Bureaux to meet recognised standards and build sustainable capability, capacity, and resilience
- Shape the future by leading the co-design and implementation of our new case management system
- Identify opportunities for growth and evolution, enhancing how we deliver services to better meet client needs
Your work will directly support a network that changes lives every day. By strengthening our services, you’ll help ensure people receive the right advice, at the right time, in the right way.
What we are looking for
We are seeking a collaborative, forward-thinking leader who can:
- Balance strategic vision with operational delivery
- Build strong, trusted relationships across a diverse network
- Lead innovation and transformation in complex environments
- Inspire teams and drive continuous improvement
If you’re ready to lead meaningful change and make a lasting impact, we’d love to hear from you.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.
Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.
Top job! Chief Executive Officer (Glasgow Advice Partnership)
- Full time
- Circa £70,000
- Remote: Predominantly home-based, with opportunity to work in Glasgow based office
- Closing 20th July 2026
GCVS Recruitment Service is pleased to be recruiting on behalf of the newly established Glasgow Advice Partnership (GAP) for an exceptional Chief Executive Officer.
The Glasgow Advice Partnership (GAP) is a newly established, independent charity formed by 16 advice and information agencies in collaboration with Glasgow City Council.
GAP has been created to prevent and relieve poverty—including child poverty—and promote equality and diversity across Glasgow. Central to this mission is the development of early intervention and prevention strategies, alongside strengthening collaboration across the advice sector.
By bringing together key local and strategic partners, GAP seeks to build a more inclusive city, ensuring individuals and families have access to the financial support and guidance they need to thrive.
A Unique Leadership Opportunity
This is a rare and exciting opportunity to shape and lead a new organisation from its inception, making a lasting impact on financial inclusion across Glasgow.
We are seeking a visionary and collaborative Chief Executive Officer to drive the organisation forward, champion the advice sector, and build strong partnerships that deliver meaningful change for communities.
About the Role
As CEO, you will provide strategic leadership and operational direction, working closely with the Board of Trustees and our Advice partners to establish GAP as a high-impact organisation.
This is a dynamic role that will evolve alongside the organisation, requiring ambition, adaptability, and a strong commitment to tackling poverty inequality.
About you
We are looking for a leader who brings:
- A strong strategic vision and commitment to tackling poverty and inequality
- Proven experience in senior leadership, ideally within the charity, public, or advice sectors
- A track record of building effective partnerships and collaborations
- Experience of financial management and track record of securing funding and ensuring compliance with funders conditions
- Excellent communication and influencing skills
- A passion for driving social change and improving lives
Above all, you will have the drive, ambition, and values to help create a future-ready advice system that ensures fairness and opportunity for all.
East Dunbartonshire Women’s Aid (EDWA) is looking for a passionate and skilled individual to join our team. We are looking for a Finance Officer who will be committed to our aims and values and who will bring extensive financial management experience and skills to our charity.
The main role of the post holder will be to oversee and manage the overall financial health of the charity, ensuring the sustainability of our services and providing financial monitoring information to our main funders and our Board of Trustees. As our Finance Officer, you’ll help ensure that every £1 donated creates maximum impact for the women, children and young people who need it most.
EDWA operates with a high level of funding from a variety of sources and applicants should therefore have at least two years’ experience of managing significant budgets with a high degree of autonomy and responsibility.
You are required to have the appropriate skills, experience and qualifications that are relevant to the duties outlined in the job description, including being proficient in the use of Sage One Payroll and Microsoft Excel.
You should have an understanding of the feminist analysis of domestic abuse and be willing to work within the group’s collective, non-hierarchical structure.
The role is based in Kirkintilloch with potential for home/flexible working as part of your working week. Attendance will be required at our weekly team meetings to fulfil collective management responsibilities.
As there may be times where you will informally meet women, children or young people using our services, this post is subject to a successful PVG scheme check. We will also require suitable references and completion of a satisfactory 6-month induction period.
Why work with us?
- Pension Contribution of 8%
- Optional on-call allowance of 7.5% (on completion of probationary period)
- 30 days’ annual leave per annum (entitlement for this post will be pro rata)
- 12 public holidays per annum (entitlement for this post will be pro rata)
- Training and development opportunities
- Reimbursement of mileage & necessary expenses
- Hybrid / flexible working opportunities
- Small and friendly team
The Yard is an award-winning charity that runs adventure play services for children with disabilities and/or additional support needs and their families.
As Receptionist, you will ensure the smooth running of the front of house function, as well as providing general support and administrative duties to other teams.
About the role:
You will be a key part of the team, leading our Front of House; welcoming families, groups and visitors to The Yard Glasgow, and putting them at ease. Being able to explain The Yard to new and prospective members and advocate for our whole organisation.
About you:
If you would like to work in a supportive and understanding work environment, ensuring that families feel valued and part of an inclusive community, we would love you to be part of our new team.
This job is for you if you have:
- Experience of providing excellent face-to-face customer service
- Excellent communication skills, both verbal and written
- Ability to relate well to all visitors, including children with disabilities
- Ability to work well in a team, with fellow employees and volunteers, as well as on own initiative
Recovery and Resettlement Worker - Glasgow
- Part time
- £28,700 pro-rata
- On site: Glasgow
- Closing 12th August 2026
For over 10 years, Bethany Christian Trust have been delivering a community-based addiction recovery program in Scotland. As the demand for this service grows, we are looking for a candidate who will lead, develop and deliver Bethany’s Bridge to Freedom program within a group setting as well as supporting individuals on a 1-2-1 basis. A significant part of the role will also be to facilitate and develop recovery and resettlement work in partnership with churches and other organisations around Glasgow.
It is essential that you have experience in facilitating, planning and working with vulnerable people in a community setting. Experience developing new groups and building relationships with individuals and organisations is highly desired. A qualification in Social Work, Social Care, Community Education or related discipline is required, or a willingness to work towards such a qualification.
As Bethany is a Christian organisation this post carries an Occupational Requirement in line with Equality Act 2010. Applicants should have and be able to evidence an active Christian faith and commitment.
Successful applicants for this post will require membership of the PVG scheme.
We are committed to helping our employees flourish personally and professionally. Below are a few examples of the ways we support our employees.
- Bethany provides 30 days of annual leave initially to all contracted staff, rising to a maximum of 40 days depending on length of service.
- Bethany provides enhanced payments for maternity, paternity, and adoption.
- Bethany operates a company pension scheme to which all staff are auto-enrolled, with option to opt out. We will match any staff member’s pension contribution up to a maximum of 5%.
- Bethany provides a death in service benefit scheme.
Enable Glasgow is a community based charity working with adults with learning disabilities and their carers and families in Glasgow. We are currently recruiting for a 22 hour night shift support worker at our Balshagray House Service in the Broomhill area of the city. Balshagray is a supported community in the west end of Glasgow which provides 24-hour support and care to adults with learning disabilities. The project currently supports 17 people, 13 of whom live the main house, with another 4 living in more independent tenancies close by.
We provide 24-hour waking support to service users in the main house, most of whom have relatively complex support needs. The people who are supported by Balshagray have close links with the local community, and the project actively links those living at the unit with a local support network.
We are looking for staff members who share Enable Glasgow’s values in promoting the rights of individuals with learning disabilities to live fulfilling and meaningful lives. Our frontline support workers are incredible, caring and talented individuals whose skills are invaluable to supporting the well-being of some of the most vulnerable people in our society.
You will share our passion and commitment to our service users and demonstrate empathy and a strong desire to assist individuals to reach their own potential through a person-centred approach.
In return you will have the reward and satisfaction of
- making a real difference to individual lives
- benefiting from the excellent terms and conditions Enable Glasgow offers its employees.
- receiving regular and comprehensive training to give you the tools to do your job -
- being supported by a committed management team who strive to promote and support professional development.
Your role will be to assist individuals with their health and wellbeing needs and to take an active role in maintaining the safety and security of the home environment. This will include participating in tasks that are supportive to the needs of the service and which assist service users in relation to keeping their home comfortable and running smoothly. Experience in residential support work is preferred. The successful applicant should also hold or be willing to work towards an SVQ Level 3 Qualification.
Glasgow West Housing Association Ltd is a voluntary, not for profit organisation and a registered charity. With history dating back to 1978, we have a vision of shaping thriving communities. With over 1500 rented properties: Homes are our purpose, service and sustainability is our priority.
Due to recent promotions, we have an excellent opportunity for two highly motivated individuals to join our Frontline Services Team. Set up to enhance the customer service experience and support the delivery of our new response repairs service.
The successful candidate will be performance driven, and will demonstrate role flexibility, proficient IT skills, excellent communication, multi-tasking and interpersonal skills.
Core Responsibilities:
As part of our Frontline Services team, The Services Administrators are responsible for providing front line customer service; responding to enquiries (via telephone, email and reception) in relation to all housing management services including allocations, void management, sustainment and repairs services.
The ideal candidate will have a minimum of 3 x SCQF Level 5 or equivalent (including English), customer service experience and good time management and organisational skills.
We are keen to hear from you if you think you might be a match for our role, even if you do not have all the skills and/or experience we are looking for. For the right person, we can offer formal training, ongoing support and continuous professional development to help kick start your career in housing!
Key Tasks:
- Front-line customer service role, responding to enquiries (via telephone, email and reception) in relation to all housing management services including allocations, void management, sustainment and repairs services.
- Working with team members to ensure duty officer cover.
- Rotating reception role: including welcoming visitors to the office, maintaining diaries and control sheets, including Health & Safety checks and registers; preparing meeting room facilities, and recording and managing the distribution of mail.
- Providing advice and assistance to customers on GWHA services and activities, including liaising with other RSLs and partner agencies as required.
- Supporting service delivery through the administration of policies and procedures, including housing allocations, mutual exchange, rent collection and monitoring, tenancy compliance and sustainment, and repairs recording and reporting.
- Mitigating complaints through the provision of robust, accurate and prompt advice, information and support.
- Arranging and carrying out house visits/viewings for routine services.
- Maintaining and updating manual and computer records.
- Assisting with the production of publications such as newsletters, invitations and display/information boards for GW events.
Why work for us?
GWHA offer generous EVH Terms and Conditions including:
- 25 days annual leave and 15 public holidays (pro rata for part time)
- Defined contribution pension scheme
- Death in Service Benefit
- Flexible working practices including flexi time, enhanced occupational maternity, paternity and shared parental leave
- Cycle to work scheme
- Voluntary Health Cash Plan
- Specific GWHA benefits including; annual service commitment award, long service award and additional festive leave
- Professional development & training opportunities
Post subject to satisfactory Disclosure Check.