Fuel Poverty has risen dramatically and more and more households in Scotland are struggling to heat their homes to safe level for their health and wellbeing. Our members work tirelessly to help people in the most difficult of circumstances. In many cases they help transform lives.

The road to the elimination of fuel poverty is more than challenging and it will take many of us, with a breadth of skills and experiences, to make a difference. Our charity is looking to secure a suitably motivated and committed person to join our board of Trustees and be our Treasurer.

It is an exciting time in our development. We are working to expand the support we bring to our members, raising funds, designing projects that will benefit low income and vulnerable households struggling to afford essential energy. We are growing our profile and influence to help bring about the changes necessary to improves the lives of all of those enduring fuel poverty.

As Treasurer you will support the Board to help manage the charity’s financial resources and ensure that we deliver the best that we can with the resources we have.

Although you have lead responsibility for overseeing our financial governance and accounting, you will be aided by our Chief Executive and the financial services of our accountants who provided day to day support, as well as your fellow Trustees.

Key tasks as Treasurer

• Oversee the provision of a quarterly update to the Board on our financial position
• With our Team, review and develop our financial procedures and practices.
• Liaise with our Chief Executive and our day to day financial services provided by our accountants.
• With our appointed accounts, oversee preparation of our annual financial statement.
• Help to ensure compliance with relevant financial regulations and good practice.

About you

• Enthusiasm to support people in fuel poverty.
• Available to attend our quarterly online board meetings.
• Attention to the detail of financial arrangements.
• Experience of serving as a Treasurer not essential, but experience in financial management is essential.
• Good communication and team working skills.

This post is unpiad. Expenses incurred whilst acting on behalf of the charity can be recovered.

Further information is available at eas.org.uk.

About Us

We are a charity and registered social landlord based in Barrhead. We provide high quality, affordable homes within thriving communities in East Renfrewshire.

Barrhead Housing was set up in 1986. The initial aim was to improve tenement properties in Barrhead. Soon after achieving that, we started building houses for social rent. Since then, we’ve worked hard to maintain those homes and build even more to meet people’s needs.

What we do

We have a wide range of properties. We have various sizes, from bedsits to four-bedroom houses. And different types, from sandstone tenements to brand new homes. We also have sheltered housing for older people. Here they can spend time together in communal areas and get help from our Housing Support Assistant.

How we operate

Our Governing Board has twelve local people and professionals. They are elected at the annual general meeting to represent members. The Board meets every two months. It provides strategic direction and helps ensure management are making good decisions.

We have a team of thirty employees who carry out our day-to-day operations. As a team, we care about making a positive difference in our community. Our People Strategy aims to help every employee reach their full potential and accomplish our vision of ‘making a difference’. Our People Strategy is an essential part of our overall business strategy. In return for the skills and commitment our colleagues bring, we trust, inspire and support all employees to delight their customers, invest in every employee’s development and wellbeing, and offer an exceptional package of benefits and flexible working.

Our values

Our values guide our conversations and decisions every day.

RESPECTFUL be open, remove barriers, be kind, bring your whole self, celebrate individuality, trust

ADAPTABLE stay connected, be positive, bold and brave

DEDICATED own it, do it, make it happen, do what you say

ASPIRATIONAL love to learn, be curious, take the lead, show pride and passion

RESPONSIVE listen to understand and then do what matters

The RADAR in our values shows that we are always looking outwards, upwards, and towards the future.

Excellent terms and conditions of employment apply. Barrhead Housing is committed to being an equal opportunity employer. We offer hybrid working for all staff, and agile working on top of that.

Equality and diversity

When we recruit, we look for people who share our values and reflect the diversity of our wider society. We will never discriminate against potential candidates based on race, colour, religion and other protected classes.

We welcome applications from a broad range of candidates. Most of our roles come with flexible and hybrid working as standard. We will also consider requests for different working patterns to support carers, parents and those with other needs. And remember, you don’t need to be able to meet every requirement to be a great candidate for our roles.

If you need any support during the recruitment process, please contact us so we can help.

We are a Disability Confident Employer and offer to interview to disabled people who meet the minimum criteria for the job.

Developing our team

We are proud to have achieved our Investors in People Gold accreditation. This is given to organisations that demonstrate a clear commitment to the people in our team. Our scores showed 92% employee engagement, and this reflects our strong values, sense of team spirit and commitment to developing people.

When you work for us, you can access a wide range of learning and development opportunities including courses, conferences and support to achieve a professional membership. As well as your salary, you can access financial benefits like our salary sacrifice pension scheme with generous employer contributions and life assurance cover of four times your salary. We also offer other perks including fruit in the office, electric car salary sacrifice scheme, cycle to work scheme, contributions towards eye care and flu vaccinations, and much more.

Richard, who joined us in April 2023, said “I love working here because of the great teamwork, excellent atmosphere between staff, learning new skills from each other & excellent company vision.”

Further information

• barrheadha.org
• Follow us on Facebook
• Tweet @BarrheadHousing

The Role

We are looking for an enthusiastic and suitably experienced individual to join our Customer Services Hub team and assist us in delivering a high-quality experience of living in social housing for all our customers. Our Hub team is a dynamic, high effective team who offer outstanding service and regularly exceed the expectations of our customers.

The purpose of this role is to provide an exceptional experience for customers contacting Barrhead Housing to report repairs, raise service requests, let us know when things have gone wrong and ask general enquiries. You will be the first point of contact for our customers online, on the telephone and in-person. No working day is the same; you will perform a variety of tasks aimed at offering the best possible service and outcomes for our customers.

Street Connect is a Christian organisation with a mission to offer hope and opportunity of recovery for people disadvantaged by addiction, homelessness and poor mental health.

As a Aftercare Coordinator you can contribute to profound and lasting changes in the lives of highly vulnerable individuals. In 2023/24 working with our church partners, Street Connect benefitted over 2,166 people overall with 806 people receiving support through one-to-one appointments or groupwork, with 160 of those individuals receiving formal key work support, and we supported 16 entries to residential rehabilitation. Our participants report stability and improvements not only in their recovery from drug and alcohol problems, but also in their living skills and situations, social skills and relationships, and in their physical, mental and spiritual health and wellbeing.

The focal point of the role of Aftercare Coordinator will be to work as part of the Street Connect team seeking to develop and deliver community recovery support through a range of different routes to both male and female service participants who have a background of complex needs such as addiction, homelessness, and mental health issues, who are now at different stages in their recovery journey. This will include both those in aftercare who are living independently and free from such issues and those at an earlier stage in their recovery.

For more information on this post please see the attached job description and person specification.

Due to retirement, we have an exciting opportunity for an experienced Receptionist with great customer service and excellent telephone manner, to join our wonderful staff team.

It is a permanent, part-time, office-based post over four days: 28 hours per week, Monday to Thursday, 9.00 am to 5.00 pm.

With our other part-time Receptionist (who works Thursdays and Fridays), you will play a vital role in creating a positive first impression and ensuring the smooth day-to-day operations of the front office.

Receptionist Post Main Responsibilities

Below is a flavour of what’s involved. For more detail, please see the full Receptionist job description and person specification.

• Greeting visitors warmly and professionally, directing them to the appropriate person or department.
• Answering, screening, and transferring incoming phone calls efficiently and politely
• Taking and processing rent payments from tenants and owners.
• Managing the reception area and interview rooms, ensuring they are tidy, and organised, leaflets are stocked and identifying any repairs as required.
• Scheduling appointments, booking meeting rooms and maintaining staff calendars using designated software, as required.
• Receiving, sorting, and distributing mail, packages, and deliveries.
• Assisting with administrative tasks such as typing letters, reports, logging complaints and other data entry tasks, photocopying, scanning of housing applications for customers etc.
• Assisting with office management tasks such as ordering stationery and office supplies, booking office repairs as required.
• Managing visitor access by issuing badges and assisting with the management of office fire safety and security protocols.
• Organising and managing set up of catering for meetings, as required.

The ideal candidate will have the following skills and personal attributes:

• Significant Receptionist experience in a housing association or similar busy office or corporate environment dealing directly with customer queries.
• Possess excellent communication, interpersonal, and organisational skills.
• Excellent administrative skills
• Ability to prioritise tasks with ease, use initiative and work independently
• Be flexible and adaptable and excellent team player
• Be welcoming, confident, innovative and passionate about delivering outstanding customer service and creating rapport with customers, visitors and staff.
• Be willing to learn and attend training as required.
• Be willing to cover for the other Receptionist’s annual leave or training.
• Share Thenue values: Passion, Excellence, Respect, Connection

At Thenue, we aim to be the best we can be, and our people are central to this. With the same passion, respect and drive for excellence we give to our customer service, we aim to support our staff by offering opportunities for personal and professional development together with a great support package including family friendly policies, excellent terms and conditions, generous leave and great employee benefits.

If this sounds like the place for you and you have the skills needed for our part-time Receptionist post, we would like to hear from you.

Who we are?

Renfrewshire Carers Centre is a one stop shop for unpaid Carers operating in Renfrewshire for over 28 years. We are a charity established by Carers for Carers and have developed a range of services to support carers in their caring role and provide opportunities to have a life outside of caring.

The Centre is strategically managed by the Board, which is currently made up of people from a range of professional backgrounds and caring responsibilities. We are looking for new members with a diverse range of skills and experience to help shape the future for Carers in Renfrewshire.

Key skills and experience are we particularly interested in are:

• Fundraising and income generation
• Legal
• Digital strategies
• Business and Marketing development
• Health & social care.

What’s in it for you?

• Making a real difference to carers across Renfrewshire
• Personal development opportunities to develop your skills
• Use your skills and experience where they are really needed
• Meet new people

How can you help us?

• Provide strategic direction and support to shape the future of the organisation for years to come
• Share Your skills & enthusiasm
• Attend monthly board meetings (approx. 2-3 hour)
• Participate in our various subgroups (approx. 1-2 hours per month)
• Provide support for the Management Group & Staff
• Raising awareness of centre in the local community and with partner organisations

Victim Support Scotland – Empowering People Affected by Crime

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role

This is an exciting opportunity to join our team as a National Support Centre Supervisor working 35 hours per week.

This will be on a rotational system working 5 out of 7, covering seven days per week with a mix of early, mid and late shifts. Our opening hours are as follows:

• Monday - Friday between 8am - 8pm

• Saturday - Sunday 10am - 4pm

About the NSC

Our National Support Centre (NSC) provides 7-day support to people experiencing crime. The support we provide centers around our National Helpline, contact centre and online platforms. We receive and process referrals from across Scotland from Courts, Police, external agencies and people themselves who have been affected by crime. The NSC is very much the first point of contact for people needing our support.

As part of the National Support Centre Team, you will be responsible for a team of volunteers delivering, implementing and evaluating the nationwide National Support Centre function across VSS. Support at VSS should be provided effectively and efficiently across the organisation, providing exactly the information our victims and witnesses, our service users, need, in the form they want, when they need it. Proving a supportive experience to servicer users’, you will work to ensure that all options of support and new support initiatives will be based on service user’s insights. Alongside your colleagues, you will be responsible for all aspects of a volunteer’s engagement within the Support Centre including their recruitment, induction, learning and development, ongoing performance management and support. You will ensure that volunteers are supported, knowledgeable and capable of delivering the support that meets the service user’s needs.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

What you’ll need to be successful

We are looking for someone who is experienced in a similar role with the ability to plan and organise a complex workload with shifting deadlines in order to meet specific targets, ensuring quality output. Effective leadership style, able to build confidence and motivate and improve performance, able to plan and organise a complex workload with shifting deadlines in order to meet specific targets, ensuring quality output. Good working knowledge of the voluntary/charity sector is required, as is a willingness to be flexible in working hours and able to travel as required.

Further details of this role are available in the job description - Support Centre Supervisor - Victim Support Scotland

To ensure you are in the best position to perform to your highest standards during our selection process, make sure you review the competencies outlined in the Job Description and have prepared examples of times you have successfully demonstrated these behaviours in the past.

Please note - This post will be subject to a satisfactory PVG check and two references.

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer a generous annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.

Who Cares? Scotland is Scotland’s only national independent membership organisation for Care Experienced people. Our mission is to secure a lifetime of equality, respect, and love for Care Experienced people in Scotland and we currently have over 3000 Care Experienced members.

At the heart of Who Cares? Scotland’s work are the rights of Care Experienced children and young people, and the power of their voices to bring about positive change. We provide individual relationship-based independent advocacy and a broad range of imaginative participatory opportunity for Care Experienced young people across Scotland; we work alongside corporate parents and communities of all sorts to broaden understanding; we work with policy makers, leaders and elected representatives locally and nationally to shape law, policy and practice on the basis of all that can be learnt from the voices of those with experience of care - working together to build on the aspirations of The Promise and secure positive change.

The post holder will work directly with children and young people with experience of care, in an individual relationship-based advocacy role, and within participation and group activity across our West Central region. This unique role requires you to listen to what children and young people with experience of care say and support them to ensure their rights are upheld and their voices are heard in the processes of making decisions about their lives. You will also help facilitate a broad range of participatory and engagement opportunities and create the conditions for collective advocacy.

The right candidate for this post will be brilliant at forming positive relationships with children and young people. You will have excellent interpersonal and communication skills, both written and verbal, adaptable to a wide range of contexts. You will enjoy working collaboratively with partners. You will be committed to children’s rights, inclusive working, equal opportunities, and believe that all young people can make transformative change happen in their lives if given the opportunity.

The successful candidate will be joining Who Cares? Scotland and working within the West Central locality team at an exciting time, when the voices of those who are in or have experienced care are growing in power, individually and collectively - bringing with them insight, challenge, hope and change. Flexibility will be required given the remit of the role. Some evening and weekend work will be necessary, as will a full driving licence and access to transport.

If this sounds like the role for you, we would love to hear from you. For an informal conversation about this opportunity please contact Jamie McAnally, our Advocacy and Participation Manager for our West Central team on jmcanally@whocaresscotland.org.

We particularly welcome applications from people with experience of care who meet the criteria for the post.

RAMH are developing their Housing Support Services and are looking for innovative and enthusiastic Sessional Recovery Support Workers, to provide consistent support to our service users in East Renfrewshire.

We provide support to individuals to maintain and develop their home and community life. Support is provided to individuals in their own home or 24 hour supported tenancies.

You must enjoy working with people and be committed to helping them achieve their personal outcomes. RAMH have an excellent reputation for delivering quality person centred services that focus on recovery outcomes.

You will need to be a good team worker with good written and verbal communication skills as you will be required to record the outcomes you achieve with individuals on a daily basis. Excellent flexibility in working hours is essential, as evening weekends and sleepovers are required.

Regular training and development is available and the opportunity to contribute to a large motivated team.

We Offer

A host of soft benefits including an extensive training and development programme, access to 24hr online GP service, statutory sick pay, staff counselling service, day one death in service insurance, cycle to work scheme, eligibility for blue light cards and ‘Join the Team’ refer a friend & receive £200 scheme.

(benefits may change over time but are an accurate representation at the time of this job advert)

For further information or an informal chat about the post, please contact Louise Steel, Interim Service Manager on 0141 237 0026.

Join SAMH and make a difference in Mental Health across Scotland

Are you an experienced relationship manager with a passion for forging meaningful partnerships and driving impactful change?

SAMH (Scottish Action for Mental Health), believes in mental health and wellbeing for all. The team is now looking for 2 exceptional Account Managers to join their Workplace & Corporate Engagement team and contribute to vital fundraising efforts and meaningful collaboration with private sector partners.

About SAMH

SAMH (Scottish Action for Mental Health) is Scotland's leading mental health charity, dedicated to improving the lives of individuals affected by mental health issues. Founded in 1923, the charity strives to create a society where mental health is valued, understood, and supported. With a commitment to innovation and collaboration, SAMH is at the forefront of mental health advocacy, ensuring that everyone has access to the support they need to lead fulfilling lives.

What will you do as an Account Manager?

As part of the Workplace & Corporate Engagement team, you will play a pivotal role in managing partnerships within the private sector. Reporting to the Senior Manager – Workplace Engagement, you will focus on account management and client stewardship, ensuring strong relationships and sustained financial and non-financial contributions from SAMH’s private sector partners.

Key Responsibilities:

Account Management: Strengthen relationships with existing private sector partners through proactive and tailored stewardship. Deliver meaningful updates, demonstrate measurable impact, and secure multi-year commitments to foster sustained partnerships.

Engagement: Manage incoming enquiries strategically while identifying and pursuing new business development opportunities. Seek growth areas within current partnerships, including increased financial support.

Enquiry Management and Business Development: Creating a clear and responsive approach to partner engagement, identifying potential areas for growth within existing relationships. This includes exploring opportunities for partners to increase their financial support or collaborate on multi-year agreements that ensure ongoing contributions and mutual success.

Development: Collaborate with the team to create bespoke packages and develop innovative projects that appeal to partners, securing long-term income stability.

Delivery: Ensure seamless delivery of services, building trust and laying the foundation for future collaboration and increased contributions.

What does SAMH need from you?

Experience:

• Demonstrable success in account managing mutually beneficial partnerships.
• Proven track record of achieving and exceeding income or performance targets.
• Strong experience in presenting and communicating with diverse audiences.
• Strong understanding of fundraising principles and codes of practice, with an awareness of current trends in the fundraising environment.
• Proficiency in using CRMs/databases to maintain and monitor data. (Desirable)
• Familiarity with mental health services and the wider charity landscape in Scotland. (Desirable)

Key Skills and Attributes

• Excellent negotiation, communication, and presentation skills, with the ability to engage diverse stakeholders.
• Understanding of current legislation, policies and issues affecting fundraising and the charity sector including GDPR.
• Strong verbal and written communication skills, including confidence in public speaking/presentations and report writing.
• Competence in using CRM systems and databases to manage donor information and track progress. (Desirable)

What is in it for you?

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of the benefits include;

• 30 days annual leave rising to 33 after 5 years’ service (+4 public holidays). Pro Rata
• 2 paid wellbeing days off per year to use on what matters to you. Pro Rata
• Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions.
• Workplace pension scheme and Life Assurance policy from day one.

Be the driving force behind SAMH’s workplace and corporate engagement success. Apply today and help SAMH make a lasting difference in mental health across Scotland.

Are you passionate about making a difference in communities across Glasgow? South West Community Transport is seeking a friendly, flexible and experienced driver to join our team and help us to deliver our mission and achieve our aims.

Mission Statement

We fundraise to provide safe, affordable and wheelchair-accessible transport, with skilled and friendly drivers, to remove barriers and help people attend groups and healthcare services that support them on the road to better health and wellbeing

Our Vision

To unite communities by providing safe, affordable and wheelchair-accessible transport to groups, healthcare services and organisations vital to people's health and wellbeing.

South West Community Transport is a Scottish charity that supports organisations and charities in Glasgow and surrounding areas. The groups are highly varied, including specialist schools, parent and toddler groups, youth groups, elderly support organisations, sports groups and charities helping those with physical and/or mental health challenges and those fighting addictions.

We also provide a Patient Transport service which allows hundreds of individuals, with no access to a car and unable to use public transport (but not eligible for NHS ambulance support) to reach their vital healthcare appointments safely to, e.g. the Beatson Cancer Centre, Queen Elizabeth University Hospital, New Victoria Hospital, health centres and clinics. We support a diverse range of people (including older, disabled, neurodiverse people from different communities which include ethnic communities; some of which are facing Dementia or Alzheimer challenges).

Role Overview

• This is a vital role in our organisation and the key duties include:
• Have a D1 category driving licence.
• Ensure the roadworthiness and cleanliness of the vehicle daily.
• Obey all traffic laws, always driving legally and safely.
• Always ensure the safety of passengers.
• Recognise and assist with the additional needs of children and vulnerable adults, the elderly, and/or people with disabilities.
• Ensure all relevant paperwork is completed as required.
• Always provide a high standard of driving and customer service, being friendly and professional to customers and colleagues.
• Have excellent time-keeping skills and flexible with working hours in accordance with the needs of the organisation.
• Any other relevant duties as directed by the Service Manager.

Why Join Us?

• Make a meaningful impact on the lives of individuals and their families and experience real job satisfaction.
• Collaborate with a passionate and dedicated team.
• Develop your skills and experience in the charity sector.
• Be part of a forward-thinking organisation.