About Glasgow North West CAB

Glasgow North West Citizens Advice Bureau (GNWCAB) is an independent charity founded in 1981.

Our mission is to tackle poverty and inequality by ensuring that people from all backgrounds are empowered through access to advice and support that helps them affect positive change in their lives and the lives of those around them.

We are a dynamic and forward-thinking organisation. We recognise the value of our staff and this is reflected in our positive working environment. Staff benefit from family friendly policies, blended working and a commitment to personal development. It is a supportive and happy working environment that enables you to make a positive contribution to the lives of the clients we work with.

About the job

We are looking for a highly motivated individual with the drive and enthusiasm to ensure the provision of a quality advice service to the public. This position is based at Glasgow North West Citizens Advice Bureau in Maryhill, with a requirement for occasional outreachs conducted across the northwest of Glasgow.

Working to high standards, the successful candidate will be a self-motivated, enthusiastic team member with excellent interpersonal skills that can play a key role in the delivery of our holistic advice service. Demonstrating a commitment to the aims, principles and ethos of the CAB service, the individual will be supported to make a meaningful difference to our community.

For more details about the key responsibilities of the role and knowledge, skills and experience required, please refer to the job description and person specification.

Completion of Citizens Advice Bureau Adviser Training Programme would be advantageous but is not essential as full training will be given.

Job description

We are looking for client-focused individuals with experience of providing income maximisation as part of overall holistic advice and support. In this role you will see clients in person, as well as providing advice via telephony, email and digital channels ensuring clients they get the advice, information and support needed.

To succeed, you will need relevant experience and knowledge of current welfare benefits together with the ability to analyse the client’s overall financial position and offer early intervention advice and support.

There will be strong emphasis on team working and the ability to work effectively and closely with other agencies and health care professionals.

You will have strong oral and written communication skills. We are also looking for a proven ability to work effectively and well organised. Proficiency in using a range of IT tools to carry out your work, including case management systems, benefit calculators, online forms and Microsoft Office applications is essential.

About Glasgow North West CAB

Glasgow North West Citizens Advice Bureau (GNWCAB) is an independent charity founded in 1981. Each year we support over 5,000 people with over 18k pieces of advice, securing £3.5million for our community.

Our mission is to end poverty and inequality by ensuring that people from all backgrounds are empowered through access to advice and support that helps them affect positive change in their lives and the lives of those around them.

We are a dynamic and forward-thinking organisation. We recognise the value of our staff and this is reflected in our positive working environment. Staff benefit from family friendly policies, blended working and a commitment to personal development. It is a supportive and happy working environment that enables you to make a positive contribution to the lives of the clients we work with.

About the job

This is a new and exciting project which focuses on energy advice provision in the North West of Glasgow. We are looking to recruit an experienced adviser to deliver Energy Advice in our community via phone appointments, face to face appointments and home visits.

Our new project aims to support vulnerable energy consumers, within one of Scotland’s most deprived areas, to tackle the on-going impact of surging energy bills, reduce fuel poverty and help to manage energy debt. Our project will raise awareness of energy efficiencies and empower vulnerable individuals, helping to reduce the impact of poverty. As part of the project, the advisers will receive training to achieve a City & Guilds qualification in Energy Advice.

For more details about the key responsibilities of the role and knowledge, skills and experience required, please refer to the job description and person specification.

Purpose of the Role:

The Volunteer Support Coordinator will develop and enhance Sunny Govan Community Radio’s volunteer programme, providing structured support, training, and development opportunities. The role is critical for creating a high-quality volunteer experience, ensuring volunteers are empowered, valued, and able to contribute meaningfully to the organisation.

The Coordinator will document processes and systems to help the organisation move towards the ‘Investing in Volunteers’ (IiV) standard, the UK quality standard for good practice in volunteer management. Working towards IiV demonstrates our commitment to providing an outstanding volunteer experience, shows volunteers and potential volunteers how much they are valued, and provides confidence in Sunny Govan Community Radio’s ability to deliver effective volunteer support.

The role will also provide targeted support for volunteers facing barriers, including those in recovery, with mental health challenges, disabilities, or learning difficulties. It will support volunteers in achieving recognised awards, such as the Saltire Award or the King’s Award for Volunteering.

Key Responsibilities

Volunteer Recruitment & Induction

• Recruit 21 new volunteers from across Govan and the surrounding areas, ensuring diversity and inclusion, with priority for those experiencing disadvantage and barriers to volunteering. Priority groups include people in recovery, asylum seekers and refugees and women and girls.
• Deliver inductions, including safeguarding, health & safety, and office and broadcasting procedures.
• Ensure volunteers understand their roles, responsibilities, and organisational expectations.

Volunteer Support & Development

• Provide one-to-one or small group support and supervision for new volunteers and 100 existing volunteers, including regular well-being check-ins.
• Develop Personal Development Plans where appropriate — prioritising new volunteers seeking structured development, awards, or facing barriers.
• Support volunteers to access accredited volunteering awards (Saltire / King’s Award).
• Monitor and review volunteer progress, providing constructive feedback.
• Develop new volunteering opportunities aligned to volunteer interests, abilities, and organisational needs.
• Implement structured support and training programmes to enhance volunteer skills and engagement.
• Introduce procedures and systems to align with IiV standards, supporting continuous improvement in volunteer management practices.

Teamwork & Organisational Contribution

• Work proactively as part of a small team, supporting colleagues across programming, events, and operations.
• Assist during busy periods and organisational ‘pinch points’ — such as festivals, major broadcasts, and community events — ensuring volunteer support remains strong during key delivery times.

Community & Partnership Engagement

• Build and maintain relationships with local organisations, schools, and community groups to expand volunteering pathways.
• Support outreach to adults and young people in recovery, those with complex needs, and other marginalised groups.
• Promote Sunny Govan Community Radio volunteering opportunities to the wider community.

Compliance & Quality Standards

• Lead initiatives to work towards Investing in Volunteers (IiV) accreditation.
• Maintain accurate volunteer records and ensure compliance with safeguarding, health & safety, and data protection requirements.
• Assist in reporting, monitoring, and evaluation for funders and partners.

Strategic Contribution

• Advise the Development Manager on volunteer engagement strategies and development opportunities.
• Contribute to organisational planning, ensuring volunteer programmes align with strategic goals.
• Begin using IiV indicators to benchmark practice, identify areas for improvement, and promote a ‘best in class’ volunteer experience.

Person Specification Essential Skills & Experience

• Experience coordinating, supporting, or managing volunteers.
• Knowledge of safeguarding, health & safety, and wellbeing in a community or voluntary sector context.
• Excellent communication, interpersonal, and organisational skills.
• Ability to motivate, support, and develop individuals from diverse backgrounds.
• Experience supporting volunteers with barriers, including recovery, mental health, disabilities, or learning difficulties.

Personal Attributes

• Strong team player, willing to contribute beyond core responsibilities when required.
• Enthusiastic about Sunny Govan Community Radio’s mission
• Ability to inspire and motivate volunteers
• Flexible and adaptable to changing needs and priorities
• Good problem-solving skills and the ability to handle challenging situations with tact

Working arrangements

• Flexible hours
• Some evening and weekend work will be required

Desirable Skills & Experience

• Experience in community media, radio, or creative arts.
• Knowledge of the Govan/Glasgow communities and local social challenges.
• Experience in designing volunteer training programmes and Personal Development Plans.
• Familiarity with volunteer awards such as the Saltire Award or King’s Award for Volunteering.
• Knowledge of Investing in Volunteers (IiV) standards and accreditation process.

Key Outcomes

• A structured, supported, and inclusive volunteer programme across Sunny Govan Community Radio.
• Volunteers achieving accredited awards (Saltire / King’s Award) and personal development milestones.
• Increased volunteer satisfaction, retention, and skill development.
• Enhanced support for volunteers in recovery, with mental health challenges, or facing other barriers.
• Demonstrable compliance with best practice standards in volunteer management, including IiV accreditation.
• Improved organisational capacity and community impact through volunteer contributions.

We have immediate starts available for qualified and experienced Associate Counsellors

Vacancies across Aberfeldy and Pitlochry

Role is for 2 days per week, 14 hours.

Associated Counsellor Rate = £24.50 per hour or £27 per hour for Accredited Counsellors

You must have:

• A recognised Diploma in Counselling
• A valid driving licence and access to own vehicle is essential
• Excellent IT skills and be comfortable with use of mobile technology

Ideally you will have:

• Experience of delivering time limited, solution focused approaches for young people
• Demonstrable experience of working with a range of CYP types and presenting issues
• Experience of recording comprehensive client progress and improvement data
• Experience of counselling CYP in a school environment is highly advantageous.

About us - Lifelink is a social enterprise with over 30 years of experience supporting adults and young people throughout Scotland with their mental health and wellbeing. Our vision is that people are healthier and happier, wherever they live, work or learn and this will be at the forefront of your counselling practice with us every day.

We are a member of BACP and adhere to the BACP framework for good practice in counselling and psychotherapy. Our Counsellors are all members of BACP or equivalent and are suitably qualified.

lifelink.org.uk 0141 552 4434

Benefits

Associate Counsellors with Lifelink benefit from a strong network of professional support designed to enhance their practice and wellbeing. They have direct access to clinical guidance and advice from our experienced management and senior clinical team, ensuring they are never working in isolation.

Associates are also invited to Lifelink’s annual training events, giving them opportunities to refresh skills, learn new approaches, and stay connected with our wider counselling community.

Treasurer - Cruse Scotland Bereavement Support

A unique opportunity to contribute your financial expertise to an organisation making a profound difference to bereaved people across Scotland

About the Role:Cruse Scotland is currently seeking a new Trustee to take on the key role of Treasurer who as well as fulfilling the duties of a general Trustee, would undertake the added responsibility of providing strategic oversight of Cruse Scotland’s financial affairs.

The role of Treasurer ensures that effective and appropriate financial measures, controls and procedures are adhered to, and will prepare and present reports to the Board and its Financial and Audit Committee. The Treasurer will work closely with fellow board members in discussing the financial health of the organisation and consider options for ongoing sustainability. The Board meet quarterly as does the Finance and Audit Committee.

About Cruse Scotland:We are Scotland’s leading bereavement charity, providing bereavement support to anyone in Scotland who needs us. Bereavement is often one of the toughest experiences that people will face in their lifetime and for some it can be truly debilitating and completely overwhelming. The range of support we offer includes our Free Bereavement Helpline, GriefChat (instant web-based support), individual and group counselling support, children and young people’s services, training to workplace support and more. See our Get Support section for more information

The most remarkable thing about Cruse Scotland is the fact that our client services are delivered purely by a volunteer workforce - all of whom - are trained to professional standards. It’s fair to say that their motivation and commitment is contagious, and as such, we value their contributions highly.

Our volunteer workforce of 250 people are located in communities across Scotland, and are supported by a staff team of 23, the majority of whom are employed part time. Without our volunteers our organisation simply would not exist. This of course includes the contributions of those who oversee the governance of our charity - our trustees - all of whom are volunteers too. Our trustees comprise a broad range of professions and expertise and are an engaged, committed and friendly bunch. Meet them here: Our People : Cruse Scotland

Next Steps:

For more detail about the role please see the following documents:

• role descriptor (see attached Treasurer Role Descriptor) (pdf)
• OSCR | Guidance and good practice for charity trustees
• Cruse Scotland Annual Accounts 2024-25
• Cruse Scotland Strategy 2022-27

Do you care deeply about nature and its impact on people’s lives? The Loch Lomond & The Trossachs Countryside Trust (LLTCT) is seeking a new Trustee to serve as Treasurer and help guide us through the next exciting stage of our journey.

About Us:

Established in 2012, we’re a Scottish charity dedicated to nature restoration and community wellbeing within Loch Lomond & The Trossachs National Park. Our projects connect people with nature and build resilient landscapes.

As Treasurer, you’ll provide strategic financial leadership, monitor performance, and ensure compliance. You’ll help the board make sound financial decisions and support our vision for a healthier environment and community. Explore our 2023-2030 Strategy online.

What We’re Looking For:

• Strong financial management experience (charity sector ideal)
• Strategic thinker and team player
• Commitment to our values and mission

Commitment:

Around 6 hybrid board meetings per year plus occasional tasks.

Join Our Board and Help Shape the Future of North Lanarkshire Disability Forum

Are you passionate about making a difference in your community?

Do you want to use your skills and experience to help a Scottish charity grow and thrive?

North Lanarkshire Disability Forum is seeking new volunteer Board Members to join our governing body. We are a community led organisation supporting and raising the voices of people living with a long term condition, disability and those affected by cancer including carers.

As a trustee, you’ll play a vital role in guiding our strategy, ensuring strong governance, and supporting the Management and staff team to deliver real and lasting impact.

We welcome applications from people of all backgrounds and experiences — especially those who can bring diverse perspectives or lived experience relevant to our work. We’re particularly interested in candidates with skills in finance, law, fundraising, communications, or HR, but enthusiasm and commitment are just as important.

This is an opportunity to make a meaningful contribution to a respected Scottish charity while gaining valuable experience in governance, leadership, and strategic decision-making.

An opportunity to work within our innovative & busy city-wide Prevention of Homelessness Team providing dedicated services to those at risk of homelessness and members of the Community Food Larders and Food Pantry’s in Glasgow as part of our Routes from Poverty Project. We have initial funding for one year for this post but hope to secure future funding.

The Welfare Rights Officer, reporting to the Service Manager, will provide a full benefits service in terms of supporting the client to access their benefit entitlement and will provide assistance with appeals and tribunal services representation to the highest level. The welfare rights officer will also deal with complex welfare benefits issues on behalf of the service users. Ability to manage a full & comprehensive caseload in a busy environment is essential

The post involves blended working; with a combination of working remotely from home and office-based casework and outreach work with our partners.

Based in Govan Law Centre with outreach throughout Glasgow.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme
• And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

This Support Worker role working at our Clydesdale Street service in Hamilton involves working dayshift and backshift patterns over a 4-week rolling rota which includes alternative weekend work. This role involves working 20 hours per week. The Support Worker will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Could you be part of something different? We have an exciting opportunity for a motivated and enthusiastic individual to use their gifts, skills and experience to make a difference to the lives of the people in our parishes and communities.

Barlanark Greyfriar’s Parish Church has the ambition to become more outward-looking within our local community and to actively welcome young people and families to church. As part of this action, we are looking to employ someone with a lively Christian faith to help coordinate activities and grow our base of volunteers.

With significant experience of working with children, youth and families, the successful candidate will also have knowledge and understanding of how to communicate the Christian faith to young people with enthusiasm and authenticity alongside the ability to develop, run and evaluate a programme of activities. The candidate must be a committed Christian with an active Church connection (Genuine Occupational Requirement in terms of the Equality Act 2010).

It is essential you have the right to work in the UK before applying to work with us. You will be asked to provide proof of your eligibility to work and remain in the UK if you are invited to attend for an interview.