Cairn is seeking an experienced Responsive Repairs Administrator to provide administrative support within the
Maintenance Team to ensure an excellent customer service through face to face interactions, telephone calls or
written communications.
Key Responsibilities:
- Support and assist the Maintenance Team by organising and planning diaries and arranging appointments for
inspections and visits.
- Undertake administrative and clerical duties, such as letter writing or note
taking at meetings to support and inform the team and the wider organisation of all agreed actions, outcomes and
confirmed responsibilities.
- Provide Administrative support within the finance systems, by inputting
correct codes for invoices before final costs are then authorised by others with delegated
authorities.
- Maintain effective document and system upkeep in line with Company Policies and Procedures
and working processes, to ensure industry standards and regulatory requirements are met, and information is
processed in line with GDPR requirements.
- Provide advice and guidance to our customers and colleagues on
relevant policies and procedures pertaining to the maintenance team, such as tenant alterations or other repairs
and maintenance issues so as to ensure a consistent delivery service.
Requirements – What We’re Looking For:
- Recognised Administration qualifications or 2 years’ experience working in an admin role within the maintenance
setting.
- Competent in the use of spreadsheets and Microsoft Office applications Excel and Power
Point.
- Experience of working in an office environment as part of a busy team, with strong telephone and
letter-writing skills.
- Experience in providing administrative support to a team working in the repairs
maintenance sector.
- A Basic Disclosure is required for this role.
Employee Benefits: Why Cairn is the Best Place to Work
Join Cairn and enjoy a range of benefits including flexible and hybrid working, health and wellness support, tech and
cycle schemes, compassionate leave, and more!
Cairn HA is passionate about creating equal opportunities for everyone and warmly invites applications from all
community members.