MAIN PURPOSE OF JOB
To provide effective administrative support to Monklands Women’s Aid, with particular responsibility for the administrative and operational requirements associated with the organisation's offices and refuge accommodation. The postholder will undertake a range of general administrative, accommodation, property, financial and record-keeping duties to support the effective management and operation of Monklands Women’s Aid. The role will involve maintaining accurate records and documentation, processing correspondence, assisting with accommodation and Housing Benefit administration, liaising with contractors, suppliers, landlords, utility providers and other relevant organisations, and undertaking other administrative duties appropriate to the role. The postholder will be required to work with a high degree of accuracy, confidentiality and professionalism and in accordance with Monklands Women’s Aid policies and procedures.
Due to the nature of this role, applications are accepted from women only. This is a genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.
The Support Worker role is to support and engage with people to manage and recover their mental health, in line with our trauma-informed approach. You will help people with safer substance use and assist them with the process when they choose to stop. You will assist our people to build a positive network of connections to enable them to gain and sustain their own housing.
As a Support Worker, you will provide work alongside people impacted by homelessness, addiction, mental health challenges and trauma. You will provide guidance and assistance to the people we support to achieve their goals of securing safe housing and accessing the necessary support to feel secure, manage their challenges and live an independent life free from harm or abuse.