Jobs in Newlands & Auldburn, Glasgow

An exciting opportunity has emerged to join the Home-Start Glasgow South team, working as part of Glasgow’s Proactive Outreach Programme within the Glasgow City Council Child Poverty Programme.

Reporting to the Senior Family Support Worker, you will provide holistic, relationship-based case management to a defined cohort of families experiencing or at risk of poverty. Working alongside Home-Start Glasgow South colleagues and a wide range of statutory and third-sector partners, you will proactively engage families, understand their strengths and circumstances, coordinate support and help improve outcomes for children and families.

The role combines direct work with families and collaborative working across organisations. Alongside case management, you will participate in regular collaboration, case review and learning sessions, sharing insight from your work with families and contributing to the continued development of the proactive outreach model.

At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong.

Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love.

We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise beingjoyful in the face of challenges, because our faith gives us confidence that change is truly possible.

Context

CAP's mission is to end UK poverty by equipping churches to reach their communities. We exist to empower and serve churches through exceptional partnerships, delivering impactful debt advice and coaching services. Providing accessible, community-rooted support to those facing financial and social challenges across the UK. Our approach is centred on empowering individuals by providing holistic support to achieve financial resilience through expert debt advice and tailored coaching products. This approach goes far beyond financial stability, creating lasting personal and relational transformation and contributing to a society where all can flourish. We are committed to fostering strong relationships with our church partners, ensuring a collaborative and effective service that continually improves to meet the evolving needs of local communities.

Purpose

The primary role of the Compliance Manager (Scotland) is to provide support, training and specialist knowledge for debt advisors delivering Scottish-specific solutions, and to Debt Centres teams in local Churches who provide in-person support to those in debt and on low incomes, ensuring our policies and procedures are both efficient and compliant with current legislation. The role will work to ensure we deliver high-quality debt advice and holistic, person-centred support to our clients through further developing Debt Help policy and keeping abreast of government regulations and industry good practice. The role will also work closely with our network of debt centres to explore and develop new initiatives that will help and benefit our clients across Scotland.

Passion

We are passionate about knowledge and innovation, using this to deliver high quality advice and service to all our clients. We are determined to ensure all our debt advice staff and church based teams are adequately equipped to deliver a great service and the support we provide our clients is always improving. We are driven to enable and empower our partner churches to be the answer to some of the biggest problems society faces.