Organisation Profile

Shakti Women’s Aid is a feminist voluntary organisation which provides information, emotional/ practical support, and refuge/ temporary accommodation to all black minority ethnic women and their children who are experiencing or fleeing domestic abuse.

Shakti is seeking to recruit an experienced and qualified Key Case Worker to support women from black minority ethnic communities.

Overall, Job Purpose

The purpose of the job is to support women, and children (if any) and young people, who approach Shakti as a result of experiencing domestic abuse. Women are referred to Shakti from a number of sources or they refer themselves. Support can take a number of forms, depending on a woman’s needs: information, practical help, referring to other agencies, emotional support, and advocacy. The worker must be able to assess a woman’s needs sensitively and sympathetically and to find appropriate ways to respond. She must be able to manage her caseload and work with her colleagues in Shakti and other agencies on behalf of women, children and young people. Working in partnership with other members of staff and in liaison with other agencies, the case worker must also ensure that information and support is available to help women in the refuge and other temporary accommodation and resettle them when they are moving to permanent accommodation from the refuge or temporary accommodation.

Key Requirements: The post holder must be a bilingual speaker in a BME community language, preferably Cantonese, Mandarin, Thai, Vietnamese, Tagalog or other East Asian language. The post holder will support Black and Minority Ethnic women, their children and young people experiencing and/or fleeing domestic abuse or forced marriage. Applicants ideally have a minimum of 2 years’ experience of working with Black and Minority Ethnic Communities; an understanding of the legislative and cultural issues surrounding domestic abuse/forced marriage. All applicants must have a minimum of SVQ Level III in Social Care or relevant qualification such as degree in Social Work or Community Education.

Overall Job Purpose

The post holder will deal with referrals from Fife. The post holder will be working in partnership with the Outreach and Housing and Advocacy case workers to provide a culture sensitive service to Black Minority Ethnic Women.

She will work in partnership with the other Women’s Aid and partner agencies in the areas where the women come from to:

• Make links with black and minority ethnic women in the community
• Raise awareness of domestic abuse and gender-based violence amongst women and the wider black and minority ethnic community
• Inform black and minority ethnic women, children and young people about support services available
• Provide direct support to black and minority ethnic women, children and young people who have experienced gender-based violence, working in partnership with existing support services
• Work with professionals to increase their capacity to effectively support black and minority ethnic women, children and young people who have experienced gender-based violence

The worker will be managed on a day-to-day basis by their team leader and will be given support and supervision. Direct supervision session will take place every 6 – 8 weeks

Key Requirements: The post holder must be a bilingual speaker in a BME community language, preferably Hindi, Urdu, Punjabi, Bengali or Arabic. The post holder will support Black and Minority Ethnic women, their children and young people experiencing and/or fleeing domestic abuse or forced marriage. Applicants ideally have a minimum of 2 years’ experience of working with Black and Minority Ethnic Communities; an understanding of the legislative and cultural issues surrounding domestic abuse/forced marriage. All applicants must have a minimum of SVQ Level III in Social Care or relevant qualification such as degree in Social Work or Community Education.

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health.

The Community Link Worker service collaborates with selected GP surgeries, supporting adults over the age of 18 through social prescribing. Referrals are received from the GP to our Community Link Workers when there might be a concern caused by social factors, rather than a medical problem. The service focuses on improving health outcomes for people experiencing stressors in their lives due to social problems, which could lead to poor mental health.

As a Community Link Worker, you will work directly with people referred to the Community Link Worker Service from their GP Practice who require immediate or on-going emotional, practical or vocational support in order to deliver the best possible health outcomes.

Key Responsibilities:

• Work as part of a team building positive working relationships
• Work closely with colleagues in Primary Care
• Coordinate and refer service users to resources in the local community and to statutory and non-statutory services as appropriate
• In partnership with service users, design, implement, and review outcome focussed development plans to enable service users to achieve their identified goals
• Employ a number of appropriate intervention strategies including positive communication skills
• Ensure ongoing risk assessment is integral to my practice to ensure the wellbeing of service users
• Utilise group work skills which bring people together in a safe environment
• Awareness of appropriate professional boundaries including confidentiality
• Understanding of the requirements of Health and Safety in the workplace and follow Change Mental Health policies
• Ensure that careful and ongoing review systems are in place and maintained

Essential Criteria:

• Educated to SVQ level 2 or have relevant experience working in health and social care
• Able to plan and prioritise workload
• Professional self-awareness and able to seek support and advice from my line manager appropriately and participate in supervision and support meetings positively
• Able to liaise confidently with statutory and non-statutory agencies
• Empathetic
• My personal and professional value base is consistent with the aims and objectives of Change Mental Health
• Demonstrate genuine regard for service users and their families
• Have good I.T. skills and can produce accurate case notes
• I am enthusiastic to develop my knowledge and skills
• Full, clean, driving licence and access to a vehicle

Desirable Criteria:

• Experience of working with people affected by mental or physical health issues
• Experience of community-development work
• Experience of working in a SSSC Registered Service
• A learning and development portfolio which evidences my skills and knowledge

What we offer

• 37 days’ annual leave (pro rata)
• Two paid Mental Wellbeing Days
• Enhanced sick pay and leave entitlements
• Professional development, including funded opportunities
• 24/7 Employee Assistance Programme
• Cycle to Work Scheme
• Blue Light Card eligibility
• Support for flexible working and work-life balance

If you’re passionate about mental health and helping people build the confidence and skills to move towards their goals, we’d love to hear from you.

Crisis is the national charity for people experiencing homelessness. We have embarked on our10-year strategyfor ending homelessness. We know it is not inevitable. We know together we can end it.

We have an exciting opportunity to join our Edinburgh Skylight as a Receptionist/Administrator in our Crisis Skylight Edinburgh Team. You will be there to welcome people who are homeless seeking advice and start the process of helping them to end their homelessness.

You will support the team to manage a busy working environment, welcoming and supporting a range of people including new Skylight members, current members, staff, Crisis volunteers and visitors. You will provide administrative support for this fast and responsive service to those newly presenting as homeless. You will also carry out administration and housekeeping functions relating to the customer service and facilities management of Cranston House. This role is based onsite with no option for homeworking.

About you

To be successful in this role you will be highly organised with experience of working within a reception or administrative support role, as well as experience providing a high standard of customer service. We are looking for someone who understands the issues faced by homeless people and is excited to learn about the ways we can support them. You will be able to deal with challenging situations and individuals with a range of needs, to reach a positive resolution through a calm and confident approach.

You will have excellent interpersonal skills with the ability to work successfully with disadvantaged or socially excluded groups and individuals. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team. As you will be the first point of contact for many people, you need to be friendly, enjoy helping and be willing to learn about Crisis and all the other activities taking place within the building.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

No two days are quite the same for a Receptionist/Administrator at Rock Trust. You’ll be the friendly face of the organisation, welcoming visitors, answering calls and enquiries, while providing essential administrative support to colleagues across the charity. From managing meeting rooms and post to ordering supplies, updating records and helping with events and projects, you’ll play an important role in keeping the office running smoothly.

You’ll need to be organised, approachable and happy to turn your hand to whatever the day brings. There will be plenty of routine administration, but also unexpected requests, problems to solve and opportunities to support colleagues. Most importantly, you’ll be part of a team whose work behind the scenes helps Rock Trust focus on what really matters – supporting young people.

The Eric Liddell Community is a local care charity and community hub in the South West of Edinburgh delivering a range of services throughout the City. Founded in 1980 in memory of Eric Liddell, the 1924 Olympic 400m gold medallist, our mission is to be at the heart of the community, enhancing health and wellbeing and improving people’s lives.

The Eric Liddell Community is recruiting an Interim Day Care Officer to join our Day Care Service team.

Could you be a Keyworker?

Do you have good IT skills?

Do you have an outgoing personality?

Would you like to work for a “Sector Leading” service?

Would you like to work Monday to Friday, 8.30am to 4.30pm?

If so, we currently have an exciting job opportunity.

Working locally, you will join our excellent team delivering the highest quality of person-centred care and support to people living with dementia and their care partners, where every day is different in this challenging but rewarding role.

If you are caring, reliable, flexible and passionate about working with people providing care to achieve the life they want, then you could be who we are looking for!

In return, you will receive:

• 30 days annual leave
• Pension Scheme
• Occupational Sick Pay
• Death in Service Scheme
• Job Induction and Training
• Opportunity to achieve an SVQ 2 & 3 qualification
• Free PVG Certificate subject to receipt of successful application
• Training and support to help you achieve your full potential

JOB PURPOSE

This role has two purposes:

1. To support the fulfilment of the Membership Strategy, drive and lead a membership engagement and recruitment re-focus across the region as a whole, providing support at an individual property level.

2. In support of the Membership Strategy, feed a from-the-ground perspective into current and future campaigns, initiatives and offers to optimise their success.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

At a property/regional level:

1. In fulfilment of the Membership Strategy, drive and lead a membership re-focus across the region as a whole. Supporting individual properties with specific action plans.

2. Understand the challenges and opportunities for membership engagement and recruitment for the region and at each property, and use this knowledge to give context to driving the pragmatic operationalisation of Membership Strategy campaigns and initiatives through bespoke property membership recruitment plans – including:

• implementation activities supporting campaigns and initiatives
• development and delivery of staff training (employee and volunteer)
• agreeing milestones for achieving agreed targets

3. Actively seek opportunities to challenge current property thinking and delivery of membership engagement and recruitment, and help the property “do things differently” if this will have a positive impact.

4. Support the Membership Marketing Manager with the roll-out of campaigns – including developing collateral to support properties achieve membership recruitment targets, local media messaging etc.

5. At a regional-level, contribute a membership perspective to cross-regional/cross-functional projects – for example in collections & conservation-in-action, events & formal learning, functions, food & beverage, gardens, holidays, nature conservation, retail, new systems and processes

6. Across the region, drive income generation in year and drive conversation of visitors to members from 2.5% towards 9%, through developing tools and practice to support and sustain income growth beyond the fixed-term period.

At a central Membership function level

7. Using insight and performance data, review target achievement, test new approaches, monitor results, evaluate effectiveness, and identify opportunities for continuous improvements – and, as appropriate, feed these back into central the Membership team to influence future approaches, campaigns, and initiatives for roll-out to other regions/properties.

8. Contribute to projects that improve the member journey at our places, including: online and in-person sign-up processes, data collection, membership administration, digital cards, and EPOS till related service improvements.

9. Build a network of peer membership organisations as a forum for exchanging initiatives, information, best practice etc.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

WE ARE SEEKING TO RECRUIT AN ENTHUSIASTIC AND COMMITTED SENIOR RESIDENTIAL PROJECT WORKER 3 TO JOIN OUR PENTLAND WAY RESIDENTIAL SERVICE.

Barnardo's Caern Disability Services consists of three unique Projects who deliver a variety of quality services for young people with learning disabilities and/or autism. We have done this for over 40 years.

Our Pentland Way Service is a residential service providing support for up to three older young people. Using a person-centred approach, we aspire to create an environment in which the young people are happy, nurtured and safe. We aim to enhance their lives by supporting them to develop independence in both the domestic environment and the community.

ABOUT YOU

Ideally you will have experience in working directly with children and young people in a residential setting. Experience in supporting children and young people with a learning disability and/or Autism is required.

You will work directly with the children and young people on shift, as part of the staff team on rota. In addition to this your main role will include

• Responsibility for the day to day running of the house
• Leading the staff on shift including rota management, leading practice and ensuring staff are working to high levels of performance in the best interests of the C&YP in our care.
• Supervision of staff including Residential Project Workers and As & When staff
• Supporting the Team Manager and Children's Service Manager with the ongoing development of the Service

The staff team across Caern Services must be fully accepting of our children and be prepared to offer them a professional relationship based on acceptance and informed by our understanding of their individual needs, wishes and experiences. We are passionate about the children and young people that we care for, showing understanding, empathy and consistency in our approach.

You will currently hold or be working towards a SVQ3 (Children and Young People) and also be willing to work towards a recognised SSSC qualification/s relevant to this role (Residential Worker with Supervisory Responsibilities).

This is a full-time position (37 hours). Working on a dayshift rota basis, you will typically work a rota of 5 out of 7 days, including weekends. You will require to be flexible for the needs of the Young People and the Service.

For an informal chat about this role – please call Aileen Gallagher on 0131 339 8840.

Pay & Reward Framework

We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by their passion and commitment to Barnardo'svalues.We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive.

The salary range advertised is in line with our pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

In this role, you’ll:

• Develop and implement Children First’s marketing strategy to position us as the national children’s charity, protecting Scotland’s children.
• Oversee marketing campaigns with a focus on brand management, website development and marketing to cover the full marketing mix across multiple media channels.
• Manage and support the marketing team and work closely with other managers to achieve Children First’s strategic objectives.

We’d love to hear from you if you have:

• Excellent strategic and creative marketing experience.
• Experience delivering successful multi-channel marketing campaigns.
• Experience managing and developing people.
• Strong brand, communications and stakeholder engagement skills.
• A high level of expertise in digital marketing, web content, social media marketing and paid advertising.
• A data-driven approach, using insight and evaluation to improve performance.
• Experience managing budgets, projects and external suppliers.
• A strong drive for excellence, the ability to manage competing priorities and a track record in delivering to tight deadlines.

What we offer:

• A workplace with values of with love, with purpose and with strength
• 40 days annual leave, inclusive of bank holidays
• Pension scheme and wellbeing support
• Flexible and hybrid working arrangements
• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
• Blue Light card discount
• A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

The postholder will be expected to operate in line with our values which are: justice, equity, trust, collaboration and compassion.

Overview

All roles at OPFS contribute to our mission of working with and for single parent families, providing support that enables them to achieve their potential and help create lasting solutions to the poverty and barriers facing many single parents and their children. Our core values of justice, equity, trust, collaboration and compassion are at the heart of everything we do and underpin all aspects of our work.

About this role

We are looking for an experienced Communications and Marketing Manager to take on this exciting new role at OPFS. You will have the opportunity to lead this growing team as part of the Policy and Communications Department. We are looking for a creative and strategic thinker with a proven track record in developing and implementing communications, branding and marketing strategies. If you are passionate about supporting single parents to thrive and access the support they need through our services, we’d love to hear from you.