This is a great opportunity to join a national charity in a key finance role. You would be part of a small finance team and a supportive Central Services department. The joy of the role is that you will get to work with people from across the whole organisation and thus contribute to work aimed at making Scotland a better place for our babies, children, young people and their families.

In this role you will be responsible for the delivery of financial operations and the line management of the finance officer(s). You will need to be an experienced finance professional who has demonstrable hands-on experience in financial processing, is a proactive self-starter, has experience of line management and has strong working knowledge of financial systems.

If you have these skills and want to work in a values-led organisation with a nurturing environment, please take a look at the job description. This could be the job for you.

About Children in Scotland

Children in Scotland is a welcoming and dynamic charity that amplifies the voices, views and experiences of our members and children, families and professionals across Scotland. We achieve this through direct services, meaningful participation, policy work, inspiring communications and sector-leading events and learning opportunities.

We are a vibrant and inclusive community of dedicated individuals and organisations who use our skills and passion to bring evidence-based and fresh thinking together, with one shared aim of giving all children in Scotland an equal chance to flourish.

We are stronger together in driving lasting impact for Scotland’s children.

Diversity

Children in Scotland values the contribution of all our staff, whatever their background. Our recruitment decisions are based on fair, open processes, with appointment on merit. We welcome applications from everyone.

Further information

For an informal chat about the job, please contact Paula Watson, our current Strategic Finance Lead by email on pwatson@childreninscotland.org.uk or our CEO Judith Turbyne on jturbyne@childreninscotland.org.uk

Join Our Team as a Customer Service Advisor!

We are seeking two Customer Service Advisors to provide an excellent and consistent service to all internal and external customers, using different communication channels and promoting future digital and ongoing changes within the organisation.

You will provide a first point of contact for all enquiries and to have a vast knowledge of all departments within the organisation ensuring correct and efficient responses are delivered against our agreed service standards and key performance indicators.

Key Responsibilities:

• Maintain the day-to-day operation of the Cairn Connect service, taking ownership of customer enquiries and ensuring customer information is efficiently and effectively handled within agreed service level agreements to meet the expectations of our customers.
• Assisting in the delivery of key business services, including Income Management payments and administration, Tenancy Services housing enquiries, antisocial behavior, Repairs reporting and invoice administration and general day-to-day business enquiries, where possible offering a first-time resolution service to meet our key performance indicators.
• Delivers a high level of customer service to all internal and external customers using various sources including telephone, email, face to face, webchat and other digital platforms to ensure an excellent customer journey.
• Perform effective data capture/management using various software systems, to enable accurate reporting and monitoring.
• Maintain and assist with partnership working across the group to ensure collaborative working and consistency of service in key areas and to promote a streamlined one team way of working.

Requirements – What We’re Looking For:

• Experience of working in a fast-paced frontline customer Contact Centre.
• Experience of delivering excellent frontline customer service.
• An understanding of effective and best practice in customer service.
• You should be able to demonstrate high level of computer skills and excellent customer care skills
• A Basic Disclosure and Right to work checks are required for this role.

Employee Benefits: Why Cairn is the Best Place to Work

Join Cairn and enjoy a range of benefits including flexible and hybrid working, health and wellness support, tech and cycle schemes, compassionate leave, and more!

Cairn HA is passionate about creating equal opportunities for everyone and warmly invites applications from all community members.

We have a fantastic opportunity to join the Trauma Support Team with Health in Mind. Health in Mind is a leader within Scotland offering support for survivors of childhood abuse trauma. Our Trauma Support Services support survivors of abuse in a variety of ways to support people to live the life they want to live. Our approach is values based and works alongside people, drawing on their personal strengths.

We are seeking an experienced support and development worker to provide emotional and practical support to people who are adult survivors of childhood trauma, such as physical, emotional, sexual or neglect.

The successful applicant will work with people on an individual and group basis with both practical and emotional support, within our Short-Term Trauma Support Service. You will support people with the impact of their trauma, to improve their mental health and wellbeing, and to develop coping strategies.

If you have two years of experience of supporting people who have experiences of trauma to improve their mental health and wellbeing, we’d love to hear from you!

I am seeking a Constituency Support Officer to help build stronger, more resilient connections within and between communities across Edinburgh South West.

I am looking for a proactive and confident individual who is passionate about making a positive, enduring/sustained difference in the lives of local people. Candidates could come from the charity sector, or private/public sectors, you do not need to have experience of working in an MPs office.

The successful candidate will work collaboratively with residents, community groups and other local stakeholders to help make Edinburgh South West an even better place to live, work and raise a family.

This community role will focus on ensuring that local people have opportunities to make their voices heard on decisions that affect them, while also encouraging constructive dialogue between individuals and communities across the constituency.

Founded with a commitment to social justice and inclusion in 1998, the Multi-Cultural Family Base (MCFB) is a leading organisation in Edinburgh dedicated to supporting diverse communities and enhancing the well-being of infants, children and families from all cultural backgrounds. MCFB provides essential community-based services, such as therapeutic group work, direct work, advocacy, and support to minoritised groups. MCFB is also a learning centre, supporting the professional development of social work students and other social care professions, with a focus on cross-cultural work and anti-racist practice.

Bright Choices project:

At Bright Choices, we offer free and confidential help to women, men, and families from ethnically diverse backgrounds who have experienced or are at risk of ‘honour-based’ abuse (HBA). This can include domestic abuse, extended family abuse, coercive control, forced marriage, and Female Genital Mutilation (FGM).

You will have a relevant professional qualification and experience of group and individual work with people affected by trauma, isolation and VAWG. You will have a strong understanding of HBA, and people who are likely to experience disadvantage or discrimination due to their race, ethnicity or cultural backgrounds.

Our referred families include new migrants, those who are seeking asylum, refugees and survivors of human trafficking.

Job Purpose

The role holder will work closely with the wider Bright Choices team to provide practical and emotional support to individuals and families identified as being vulnerable. You will have a good knowledge and understanding of Honour-Based Violence and FGM and its impacts and have a commitment to protecting children and young people by recognising, assessing and responding to risk.

The post holder will coordinate and develop the delivery of the project in accordance with the needs of service users, and to the expectations of funders and key stakeholders, ensuring the optimal promotion of the Project is relayed. The postholder will be responsible for line management of staff, students and volunteers, and contribute to direct service provision through a proportionate caseload and the delivery of groupwork.

The post holder will uphold MCFB’s mission, vision and values. They will work collaboratively across the organisation as a key member of the leadership team, ensuring effective communication and team working.

MULTICULTURAL FAMILY BASE is a unique, community based social work centre based in Edinburgh. Approximately 50% of our workforce are from a BAME background.

The organisation’s key objective is to support Black and Minority Ethnic individuals, children and parents deal with important transition points - this can be the birth of a child, the move into primary school or the move to Edinburgh for families who are new migrants. In addition, we combine our service delivery with student learning by providing high quality and diverse placement opportunities for social work students from academic institutions across Scotland.

We are now seeking a qualified, skilled and motivated individual to join our team:

Project Worker in Bright Choices project:

At Bright Choices, we offer free and confidential help to women, men, and families from ethnically diverse backgrounds who have experienced or are at risk of ‘honour-based’ abuse (HBA). This can include domestic abuse, extended family abuse, coercive control, forced marriage, and Female Genital Mutilation (FGM).

You will have a relevant professional qualification and experience of group and individual work with people affected by trauma, isolation and VAWG. You will have a strong understanding of HBA, and people who are likely to experience disadvantage or discrimination due to their race, ethnicity or cultural backgrounds.

You will be engaging service users in group work and will have knowledge of the key issues as well as relevant experience of working within a therapeutic, community development role in 1:1 setting.

You will be facilitating Creative Nurture Group in collaboration with an Art Therapist once a week, working with women affected by HBA, trauma and isolation.

A strong commitment to anti-oppressive practice and equal opportunities is essential. The posts require membership of the PVG Scheme.

For more information visit: mcfb.org.uk

Would you like to help people build confidence, develop skills, and have greater choice and control over their lives? Join LCiL and be part of a team making a real difference every day.

We are currently recruiting a full-time Peer Support and Learning Facilitator to join our dedicated and supportive team. If you are passionate about empowering disabled people and carers and believe in the value of peer support, this is an exciting opportunity to make a meaningful impact.

At LCiL, we are a user-led organisation committed to supporting disabled people to live independently in the community of their choice. Everything we do is rooted in inclusion, equality, respect, and collaboration, with people at the centre of our services.

This is a rewarding opportunity to support disabled people, individuals with long-term conditions, and carers to increase confidence, develop skills, strengthen social connections, and gain greater independence through peer support and learning activities.

We are looking for candidates who can demonstrate:

• Experience of organising and facilitating groups, workshops, learning activities, or community events

• Strong communication and interpersonal skills, with the ability to engage positively with a diverse range of people

• Experience of working in a person-centred, outcome-focused role supporting individuals or communities

• The ability to build effective relationships with service users, volunteers, partner organisations, and stakeholders

• Strong organisational skills and the ability to manage a varied workload

• A commitment to equality, inclusion, independent living, and the Social Model of Disability

You will help design and deliver peer support groups, workshops, training sessions, and one-to-one support opportunities. You will also work alongside volunteers, peer facilitators, and community ambassadors, supporting people to use their lived experience to help others and contribute to programme development.

Following induction and initial training in our Edinburgh office, you will work flexibly across office, online, and community settings, helping deliver a blended programme of support and learning opportunities throughout Edinburgh and the Lothians.

Why Join LCIL?

We offer a supportive and flexible working environment, including:

• Flexible and hybrid working patterns

• 25 days annual leave + 10 public holidays

• Generous employer pension contribution

• Opportunities for personal and professional development

We want you to feel confident and prepared. That is why all shortlisted candidates will receive interview questions in advance.

We value thoughtful, considered responses and are keen to hear about the full range of skills and experience you can bring. This is your opportunity to demonstrate how you can contribute to a service that empowers people and strengthens communities.

• PVG membership is required for successful applicants

• We welcome questions about the recruitment process - contact Caitlin McPherson at HR@lothiancil.org.uk

Partners in Advocacy has established itself as one of Scotland's leading providers of independent advocacy, delivering exceptional advocacy services since 1998.

We are thrilled to present a wonderful opportunity for a new board member with an interest in independent advocacy.

This role is home-based and open to applicants across Scotland who can travel to attend a small number of in-person board meetings throughout the year.

We are seeking a Trustee who will have good interpersonal and communication skills, a commitment to working as a team, an understanding of and commitment to our charity’s work, a broader knowledge of trends across the third-sector and the application of those to strategic work.

Partners in Advocacy welcomes applications from people with a disability, those with a minority ethnic background, and the LGBTQ+ community.

ARC Scotland is a charity working for a more inclusive Scotland.

We're looking for a self-organised, customer-focused Administrator to join our Accredited Training Team. This is more than an administration role. Working mostly from home, you'll play an important part in supporting learners, employers and colleagues to access qualifications and learning opportunities that help people develop skills, confidence and careers.

You'll be the first point of contact for many of the people we work with, helping create a positive experience from enquiry through to qualification completion.

We're looking for someone who:

• Shares our commitment to inclusion, dignity, participation and human rights

• Has excellent communication and customer service skills

• Enjoys building positive relationships and helping people succeed

• Is organised, proactive and able to manage competing priorities

In this role you'll:

• Support learners through their qualification journey

• Provide information, guidance and excellent customer service

• Maintain accurate records and information systems

• Support financial administration and invoicing processes

• Work closely with employers, Assessors, Verifiers and colleagues

• Help us continuously improve the way we work

Why join ARC Scotland?

• Flexible home-based working

• A supportive and collaborative team

• Opportunities to learn and develop

• Meaningful work that makes a difference

• The chance to contribute to positive change across Scotland

If you're looking for a role where your organisational skills, communication and values can make a real impact, we'd love to hear from you.

Carers of East Lothian is a values driven local charity making a real impact in the community supporting adults who care for family and friends. We have an excellent reputation, gaining recognition through the Carers Trust ‘Excellence for Carers’ Award and have secured the contract to deliver adult carer services across East Lothian for an initial two-year period and a total period of up to six years, to 2031. We are a Carer Positive Exemplary employer, Disability Confident Committed and a Living Wage employer. We are currently recruiting for the following opportunity:

Key Responsibilities:

• Re-establish, champion and promote Respitality as a valued part of Carers of East Lothian’s short breaks offer.

• Build relationships with local hospitality, tourism and leisure businesses, approaching at least one new business each month to secure donated breaks.

• Work with carers to understand their circumstances, preferences and support needs; match them with suitable local or national breaks and assist with bookings, donor communication and referrals where required.

• Develop partnership working with East Lothian Young Carer Service and colleagues to extend appropriate opportunities to young carers and families and, where helpful, combine breaks with other grants.

• Maintain accurate records of enquiries, donations, matches, outcomes, feedback and impact, and provide regular statistics and progress updates for funders and stakeholders.

• Ensure delivery complies with GDPR, confidentiality, safeguarding procedures and organisational policies.

• Contribute to the Respitality Delivery Network, maintain contact with Shared Care Scotland, and support related carer-friendly initiatives including Carer ID Card, Carer Positive and Think Carer training.

• Undertake other reasonable operational duties consistent with the purpose and level of the post.

Flexible working arrangements and 6% matched pension.

If this sounds like the kind of meaningful, varied and enjoyable role you are looking for, please apply and tell us how your skills, experience and enthusiasm would help us develop Respitality for carers in East Lothian.