We’re looking for a Policy and Engagement Officer to join the team at the Scottish Legal Complaints Commission, which helps resolve issues raised by the public about work carried out by Scottish lawyers and oversees complaint handling across the legal services sector. We help hundreds of people a year, and our team make decisions which make a difference to people’s lives.
We are an equal opportunities employer and we’re open on both professional and work experience. We want to build a diverse team, so would positively encourage applications from all candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, pregnancy or maternity.
We’re a small team of around 60 staff, which makes for a close, friendly team to work in. We deliver serious work, but we also have a great deal of fun as a team working together. It also means there are great opportunities to get involved in different aspects of our work, from driving improvements in our customer service, to running sprints to test new ways of working.
In this role you will help us shape our thinking, build our understanding and communicate our views on key issues to our partners, stakeholders and users. You will also help ensure that we develop robust policies to help govern our complaints and regulatory work, drawing on strong horizon scanning, robust research and meaningful consultation.
You will build strong relationships with key stakeholders at all levels and manage the organisation’s engagement with them. You will be responsible for drafting reports, responses and other public communications and responding to enquiries from politicians, regulators, consumer groups and other bodies. You will also develop policy proposals and recommendations across a range of issues and deliver briefing and policy advice to board members and senior staff.
You will be enthusiastic, motivated and able to work with others. You’ll bring strong relationship building skills and stakeholder engagement experience. And you’ll be a confident communicator with strong writing skills and an ability to adapt your approach for different audiences.
You must be able to demonstrate experience of policy development and a proven ability to analyse information to produce robust findings and recommendations.
You will need to be able to quickly grasp complex or technical issues. It’s a benefit if you have knowledge of regulation policy, consumer policy, legal issues or equalities issues, but we’re very open to hearing from those with experience in other areas.
This is a hybrid role. We require that you attend our Edinburgh office a minimum of one-third of your working time a quarter (we estimate around 2 days per week for a full-time colleague). There may also be some specific events that you will need to attend in person. Please note your induction will include more office days in the beginning to help you settle into the SLCC, learn about the role and to provide the most support. We also offer flexible working hours that means when you are working from home you can work anytime between 6am and 10pm and 7am to 7pm in the office.
You will also have 42 days paid holiday, including public holidays (pro-rata for less than 35 hours a week). We also offer a Group Self Invested Personal Pension, company sick pay scheme, life assurance, cycle to work scheme, travel loan scheme, volunteer days and a confidential employee assistance programme offering free advice and support across a range of work and personal issues.
We also pride ourselves on being an enjoyable place to work, with a supportive environment, opportunities for self-development, staff charity events and the opportunity to socialise. We have a staff led Wellbeing and Inclusion Group. In our last staff survey 97% said they have a good working relationship with their colleagues.
We’re on a journey to create fairer communities by facilitating 10 million social entrepreneurs globally by 2030. Do you want to help make this a reality?
We’re seeking a qualified and experienced leader to join our team as our Strategic Partnerships and Development Lead.
Reporting to the Head of Adult Learning, you will lead and expand the Academy’s work, delivering on contracted programmes and driving new business opportunities.
In this role, you will shape the growth of our learning offering by forging impactful partnerships, managing client relationships, and overseeing high-quality programme delivery. You will take responsibility for meeting ambitious targets while ensuring our work continues to create meaningful and measurable impact.
Playing a central role in strategic planning you will manage the team to deliver operational plans that maximise performance, reach, and programme effectiveness. This requires an effective line manager, who champions team wellbeing and provides mentoring and coaching to help them build their skills and capacity.
You will support strategy execution, sales activity, facilitator engagement, process improvement, financial oversight, quality assurance, contract compliance, monitoring and evaluation, and client account management—helping to secure the long-term sustainability and success of the Academy and being a key contributor to organisational development.
Having the right mindset, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the listed criteria yet so if you think your experience, skills and attitude will help you to make a great contribution in this role and you have the right mindset, we would welcome an application from you.
Organisation profile:
At the Social Enterprise Academy, we believe social entrepreneurs play an essential role in changing the world.
We strengthen their role in local communities through transformational learning programmes that will increase their community impact.
Our programmes are accredited, responsive to learner needs, and are delivered by experienced Facilitators who are social change leaders themselves.
Since 2004, we have delivered over 1,900 learning programmes to 28,000+ learners in over 30 countries. We have also engaged over 55,000 young people around the world, using social enterprise as a tool to help them reach their full potential and create positive change in their communities.
Who We Are
We are Scotland’s leading youth homelessness charity. We believe that no young person should ever face homelessness. That’s why we deliver bold, youth-specific solutions, built around young people’s experiences and what evidence tells us works.
We support young people to avoid and move on from homelessness, helping them build the confidence, skills and stability they need to thrive in adulthood. We also influence policy and practice to create a Scotland where no young person is left behind.
We don’t follow the system, we change it, continually championing the voices and experiences of all young people.
Context
Rock Trust delivers the Upstream prevention project in schools and the post holder will work with the Upstream Team, pilot schools and education departments to create a toolkit for the implementation of Upstream. This will involve working with current pilot schools to document the changes required in school systems, the challenges and how to overcome them and an assessment of the resources required to deliver Upstream. The Ask & Act Education Manager will use this learning to create a toolkit and implementation plan to be used for national implementation.
This role is responsible for:
The Ask & Act Education Manager will need to be methodical, have strong report writing skills and interpersonal skills to co-ordinate the information gathering and documenting. They will be responsible for delivering the toolkit to a high standard, making a lasting contribution to Scotland’s homelessness prevention system.
Do you believe in second chances? Do you have the energy and commitment it takes to support someone to turn their life around?
We are looking for a dedicated individual to forge strong relationships with people and services across the city of Glasgow. Using a trauma-informed approach you will work with people of all ages and from every walk of life, supporting them in making positive changes. You will work alongside Police Scotland’s POP team and attend custody suites across the city of Glasgow to identify and help those that need support and direction.
You must be a skilled communicator who has an ability to connect with people facing a challenging range of issues. A team player, you will work closely with partners across Glasgow to achieve the right outcomes for those we are supporting. Often the people you encounter will be at a low point in their lives so you must be able to show empathy and forge a connection during that ‘reachable moment’, then back it up with the ability to create strong, trusting relationships which support people to access the help they need.
If people describe you as; level-headed, a listener, compassionate, patient, a great communicator, hard worker, resilient, dedicated, great in a crisis - and you have the energy and commitment to always go the extra mile to support people effectively then we would like to hear from you.
The role demands regular evening weekend work, followed up with community outreach support during the week.
We are looking for individuals who have:
It would be beneficial for applicants to have a full driving licence and access to a car satisfying the appropriate insurance requirements.
Membership of the Protecting Vulnerable Groups (PVG) scheme is a requirement for the post.
For further information, please email: mcooke@sacro.org.uk.
Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?
At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:
LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:
The Service
LinkLiving’s HoME service (Help on Managing Everything) provides an intensive housing management service to Link Housing Association tenants who are struggling to maintain their tenancies.
The Job
The purpose of the job is to provide practical and emotional support to people who have been referred to the service who’s condition of property requires specialist support. Through building positive relationships with tenants, you will work with them to maintain their home, working closely with Housing Officers as well as the wider Mental Health & Wellbeing Services team.
You will be responsible for the provision of individually tailored one to one support. The service you provide will focus on the safety and well-being of clients creating a supportive environment which to address the issues they are experiencing with their tenancy. This role will require a high level of multiagency working.
About You
You’ll be someone with a good standard of general education. With a genuine understanding of the challenges faced by individuals with complex needs, you will have experience supporting clients with a range of issues and demonstrate a strong grasp of the skills required to live independently.
Your positive, can-do attitude will shine through in your hands-on approach to providing practical support, while your non-judgemental mindset and commitment to embracing diversity will be at the heart of how you work. You’ll bring excellent communication skills—written, verbal and digital—and be comfortable using IT systems, including online client management platforms.
You will have knowledge of available grants and resources for individuals on low incomes. Adaptability is key, as is the ability to build meaningful relationships and partnerships with other voluntary and statutory organisations.
You’ll be a proactive team player who can work openly and honestly within a team setting, while also being confident in prioritising and managing both your own workload. Reflective practice will be important to you—you’ll welcome feedback and support to ensure continuous improvement in your work.
A full driving licence and access to your own vehicle is essential for this role.
What’s in it for you?
The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:
For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us
This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration. Link will meet the cost of any new PVG scheme membership or scheme record update.
Further Information
Interested? If you have any questions about the role, please email jobs@linkhaltd.co.uk and we can arrange for someone from the service to call you for an informal chat.
To find out more about what LinkLiving do and to view the generous pay and benefits package, please visit our website at linkliving.org.uk
Do you have a good understanding of social and/or economic policy issues and a proven ability to undertake policy development or campaigning work on specific issues in a wider context? Then join Shelter Scotland as a Senior Advocacy Officer and you could soon be playing a vital role in helping us to deliver positive change for those affected by the housing emergency in Scotland.
About the role
Your main focus will be to lead Shelter Scotland in effectively advocating for the structural policy changes required to end the housing emergency, driving forward our strategic goals to secure more social homes, strengthen housing rights, and build a lasting movement for change. You’ll develop and communicate clear, evidence-based policy recommendations – drawing on research, lived experience, and sector insight – to influence key stakeholders across government, parliament, and beyond. You’ll commission and manage external research, lead stakeholder events, and work collaboratively across teams to ensure our policy work supports public affairs, media, and operational activity. You’ll also line manage an Advocacy Officer, supporting their development and overseeing their performance.
Role specifics
You’ll bring strong experience in crafting high-impact communications that influence decision-makers and persuade key stakeholders. With a solid understanding of Scotland’s political landscape and public policy processes – particularly within the Scottish Government and Parliament – you’ll have a proven track record of driving change through effective advocacy and relationship-building at a senior level. You’ll be proactive in spotting opportunities to influence policy, responding strategically to external developments. Alongside this, you’ll have experience managing externally funded projects, including budgeting and reporting, and will be confident leading and motivating a team to achieve shared goals.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Advocacy Team is part of Shelter Scotland’s Communications and Advocacy Department and is responsible for developing the charity’s policy positions, research plan, and public affairs and professional stakeholder engagement.
The Advocacy team works closely with colleagues in Community Advice and our Telephone and Online Advice services to capture evidence of how Scotland’s broken and biased housing system is impacting communities, and colleagues in Communications and Engagement to translate this evidence into compelling public campaigns and fundraising appeals. The team have led the organisation on developing an anti-racism evidence base, the economic and social benefits of social housing investment and the case for a human rights-based approach to meeting housing need.
St John’s Church, Linlithgow, is looking for an organised and creative Admin & Communications Assistant to support the smooth running of our church life and help us communicate effectively with our congregation and local community.
Working closely with the Office & Operations Manager and the Services, Comms & Media Lead you will provide practical administrative and communications support. This is a great opportunity for someone who enjoys working with people, has good administrative skills, and is confident with digital tools and communication platforms.
Key Responsibilities
About You
We have an exciting opportunity for someone to join our Midlothian Community Mental Health and Wellbeing Team. This post is funded by Midlothian Health and Social Care Partnership.
We have an exciting leadership opportunity to join our South Services team as the Team Leader for the Scottish Borders Community Mental Health Team and the Midlothian Recovery and Justice Team. Within this role, you will be responsible for ensuring the day-to-day delivery of our community mental health and wellbeing services.
You should have experience in; leading and managing services, staff leadership and development, supporting people with their mental health and wellbeing, working as part of a team, meeting funding targets, data analysis and reporting.
If you have experience in these areas and are passionate about supporting people to fulfil their potential, we’d love to hear from you!
Health in Mind offers a range of counselling services. We are seeking a compassionate and qualified Counsellor to join our team in a self-employed capacity. You will provide face-to-face and online one-to-one counselling individuals facing a range of emotional and psychological challenges across our five counselling services.
Key Responsibilities:
Requirements:
We have an exciting opportunity for someone to join our Midlothian Community Mental Health and Wellbeing Team. This post is funded by Midlothian Health and Social Care Partnership.
We have an exciting opportunity to join the Midlothian Community Mental Health and Wellbeing Team as a Development Worker.
Midlothian Access Point is dedicated to improving the mental health and wellbeing of individuals aged 18 to 65 who are registered with a GP in Midlothian. We provide a range of services including information, advice, referrals, and support to help our clients access the resources they need.
Within this role, you will be responsible for delivering individual assessments for the Midlothian Access Point. You will be required to deliver a set amount of individual assessments each week either in person, telephone or online.
The successful candidate will have responsibility for facilitating, developing, and delivering Guided Self Help sessions. Guided Self-Help is a one-to-one support service that guides people to access self-help materials. Sessions are delivered in person, online or over the phone. The service is based on the principles of Cognitive Behavioural Therapy (CBT) and Interpersonal Counselling (IPC) and is for anyone aged 18 and over experiencing mild to moderate anxiety and/or depression, stress or sleep problems.
They will work collaboratively with communities to provide tailored support, connect individuals to appropriate resources, and maintain a compassionate, trauma-informed approach to meet the needs of vulnerable groups.
If you have experience in these areas and are passionate about supporting people to fulfil their potential, we’d love to hear from you!