Help older people eat well, age well and live well

Food Train is looking for an experienced and enthusiastic Regional Manager to lead our work across Forth Valley and West Lothian.

This is a key leadership role, responsible for supporting our staff and volunteers, ensuring our services are high quality and sustainable, and developing the partnerships that will help us reach and support more older people.

You will bring strong people leadership and operational management skills, alongside the confidence to build relationships with partners and represent Food Train across the region.

We are looking for someone who can see the bigger picture while making sure things work well day to day. You will be comfortable leading people, managing competing priorities, improving services and turning opportunities into action.

Most importantly, you will share our commitment to ensuring older people have access to nutritious food, compassionate support and the connections they need to live independently and with dignity.

If you are looking for a leadership role where you can make a real difference in communities across Forth Valley and West Lothian, we would love to hear from you.

An exciting opportunity to join a team supporting people at risk of homelessness in a hospital setting

About the project

The Hospital In-reach service operates across 3 sites in Edinburgh; the Royal Infirmary of Edinburgh, the Western General Hospital and the Royal Edinburgh Hospital. The project supports people to complete courses of treatment within hospital, plan for a discharge into accommodation that suits their needs and provide follow up support to those with the most complex healthcare needs.

A quote from someone who used the service,

“You literally saved my life, I was sitting in my bed thinking I have nowhere to stay, and when they tell me to leave I will be on the streets in winter and won’t survive the cold or I would have to start using again and that would be it for me. Then you came into the ward to offer your service and it was like being sent an Angel to look out for me”

About the role

Working alongside clinicians in the hospital settings, you will provide one-to-one person-centred support to people in hospitals. You will work with individuals to enable them to identify housing options, personal outcomes and priorities for their health and wellbeing and link them to local support services and activities. The role works across multiple hospital sites, as well as community healthcare and accommodation settings. The role regularly involves lone working, with a need to work flexibly across multiple locations on any given day and can be physically demanding.

About you

You will have experience of working with people who are experiencing complex social and emotional circumstances, and a strong understanding of the challenges faced by people experiencing homelessness. You will use your excellent interpersonal skills to deliver effective one-to-one work as well as manage relationships with multiple partner agencies.

You will be resilient and thrive in a fast-paced, high-pressure environment, with the ability to respond flexibly.

How we will support you

We will encourage you to be creative and innovative in your approach to supporting people.

You will be supported by friendly and close-knit team, have extensive opportunities for learning, and be a key part of the service development and systems change that makes up the current Health & Social Care landscape.

You’ll also have access to wider Cyrenians support, including our learning and development programme and staff wellbeing services.

About us

At Cyrenians we tackle the causes and consequences of homelessness. We understand that there are many routes into homelessness, and that there is no ‘one size fits all’ approach to supporting people towards more positive and stable futures. That’s why all our work is values-led and relationships-based.

Website: cyrenians.scot

Voluntary Sector Gateway West Lothian (VSGWL) is the Third Sector Interface (TSI) operating in West Lothian. Our primary purpose is to promote, develop and support West Lothian`s Third Sector. We work in partnership with the voluntary sector and key statutory and public stakeholders to improve the lives of individuals and communities across West Lothian.

Role Overview

We are seeking maternity cover for an enthusiastic and dedicated Development Officer (Employability) to support individuals in West Lothian in securing their journey into positive destinations such as sustainable employment or volunteering roles.

You will work closely with a range of third sector organisations that provide employability services in the West Lothian Third Sector Employability Forum. You will build and maintain strong relationships with employers and training providers to secure job placements and volunteering opportunities, particularly for individuals with additional challenges, such as long-term unemployment, disability, or lack of confidence.

You will support the CEO in the wider contribution to development of employability strategy via the West Lothian Local Employability Partnership (LEP).

Contract:This is a fixed-term maternity cover appointment, expected to be a minimum of six months. The actual end date may be brought forward or extended depending on the substantive postholder’s return date. Any change to the end date will be subject to the notice provisions set out in the contract.

At Cairn Housing Association, we’re passionate about creating great homes, delivering great services and offering great opportunities for our people.

We are currently recruiting for a Housing Officer (Income) to join our team as part of our ongoing commitment to landlord health and safety compliance for our tenants and residents in over 5000 homes across Scotland.

Reporting to the Income Manager, you will provide an excellent Income Management Service to our tenants and customers. You will also help to deliver a housing management service including debt recovery & enforcement action to maximise income and sustain tenancies. In addition, you will advise & support customers with issues surrounding benefit & welfare entitlement.

Key Responsibilities – What You’ll Do:

• The role is responsible for the delivery of housing management services to meet our agreed KPI’s, SLA’s and legislative requirements.
• Lead & deliver all actions relating to rent arrears/allocation in line with our policies and procedures to deliver an effective housing management service and preserving our income.
• Assist and coordinate strategic projects which support organisational success and future proofing through the delivery of Strategic Action Plans.
• Organise, attend and chair if necessary multi-agency meetings to liaise with other partners and professionals for the effective partnership management of complex, high community risk or sensitive cases as required.
• Deliver an excellent day to day service to provide exceptional & consistent customer service within relevant policy & procedures by communicating effectively with a wide range of individuals with varying needs.
• Perform effective data management to enable accurate reporting and monitoring.
• Manage, develop, motivate and carry out Risk Assessments for direct reports to provide an excellent service suited to current and future organisational needs.
• Build and maintain relationships through partnership working internally and externally to deliver a one team approach.Lead on and enforce legal action in order to comply with our policies and procedures.
• Support colleagues and manage multiple direct reports and contribute towards training new staff to assist with developing the team
• Resolve customer issues and queries and apply creative thinking to identify personalised solutions to the satisfaction of customers.
• Respond to customer contacts, including investigating and responding to 1st stage complaints and assisting with responses to 2nd stage complaints to provide a high level of customer service.
• Contribute to, influence and implement the development of policy and procedures to ensure legislation is followed.
• Monitor budget spend in line with Line Management delegated authority to ensure plans do not exceed allowed expenditure.
• Pursue former tenant debt and recovery of re-chargeable repairs

Requirements – What We’re Looking For:

• Educated to HND level or other relevant professional qualification.
• Significant Line management/supervisory experience and substantial experience within a housing role 3-4 years.
• Significant experience in a similar role delivering a customer focused service.
• Knowledge of the social housing sector as well as a detailed understanding of housing legislation and best practice guidance and a detailed understanding of Welfare Benefits and their interaction within the Social Housing sector.
• Competent in the use of Microsoft Office 365 applications
• Detailed understanding of the scope and content of current legislation and regulations applicable to compliance activities with substantial knowledge of compliance policies.
• It is desirable that you have significant experience of dealing with vulnerable individuals.
• You must a willingness to travel to different sites, training and any other meetings as required
• Disclosure Scotland and Right to Work checks, a valid Driving licence and a car available for business use are mandatory for this role

Employee Benefits: Why Join Cairn?

We’re committed to creating a workplace where you can thrive. Here’s what you can expect:

• Flexible and hybrid working options.
• Health and wellbeing support.
• Tech and cycle-to-work schemes.
• Compassionate leave and more.

We value diversity and warmly welcome applications from all communities. Cairn is proud to be an equal opportunities employer.

The Promise Scotland is responsible for driving the work of change demanded by the conclusions of the Independent Care Review.

We work with all kinds of organisations to support shifts in policy, practice, and culture so Scotland can #KeepThePromise it made to care experienced infants, children, young people, adults, and their families - that every child grows up loved, safe and respected, able to realise their full potential.

Our sole reason for being is to facilitate and support change, wherever that change needs to happen to make sure that Scotland will #KeepThePromise.

More information can be found in the below resources:

Independent Care Review Reports

What Must Change

Plan 24-30

Find out more at thepromise.scot

The role sits within the Governance and Operations function, which ensures that The Promise Scotland is a well-run, effective and efficient organisation by:

• Leading the financial management of the company
• Working as an effective business partner with colleagues across the organisation to ensure finance and central services functions are embedded and working efficiently.
• Leading organisational planning to secure the sustainable running of the organisation for the duration of The Promise Scotland’s lifetime (to 2030)
• Supporting the Board of Directors including full Directors’ meetings and committee meetings
• Providing leadership and support on all areas of legal compliance, including company law, data protection, health and safety and Freedom of Information
• Ensuring The Promise Scotland’s staff recruitment, development policies and procedures reflect best-practice and are appropriately implemented
• Supporting the day-to-day business needs of the team

JOB PURPOSE

This role is a key part of a small team delivering excellent corporate services and finance processes to ensure the smooth running of the support infrastructure of The Promise Scotland.

The role is responsible for finance payments and processes as well as payroll and pensions.

The postholder is responsible for maintaining the online HR platform and coordinating recruitment and induction, as well as assisting senior management with other aspects of HR.

The postholder liaises with the IT provider and is the first point of contact for all team IT queries. The postholder also provides cross-team administrative support as required.

MAIN ACTIVITIES & RESPONSIBILITIES

Finance

• Holding primary responsibility for the finance payment system, to ensure all providers are paid in good time with appropriate communication about process and expectations
• Accurately recording and processing all income and expenditure including invoices and expenses.
• Responsible for preparing monthly payroll information including calculating pension salary sacrifice payments ensuring employees are paid accurately each month
• Responsible for uploading of pension data to on-line portal, managing records and ensuring GDPR compliance
• Providing support to the Finance & Central Services Manager during budget preparation and end of year audit
• Using Xero accounts software and generating reports as required.
• Using and adapting Approval Max workflow for payment approvals within agreed limits.
• Advising on process improvements to all aspects of the finance system.

Recruitment / HR

• Coordinating staff recruitment including preparing job packs, arranging advertising, processing applications, preparing shortlisting packs arranging interviews and feedback to candidates.
• Acting as Induction Co-ordinator, including organising induction programmes for new staff.
• Ensuring the staff handbook is up-to-date, relevant and used by the team.
• Maintain HR tracking system and staff records such as annual leave, sick leave and other leave.
• Processing leavers, ensuring organisational security practices are adhered to

Office Management

• Maintaining the office in excellent condition, including being first point of contact for Families Outside who are the main lease-holder.
• Organising team meetings, with virtual or meeting room set up as required.
• Managing all ongoing storage and archiving of all Independent Care Review and The Promise Scotland materials, including distribution as required.
• Managing procurement and delivery of all office supplies and services.
• Liaising with the IT support company to ensure that the team have all the hardware they need and are well supported to understand systems.
• Acting as primary point of contact for employee IT issues, liaising with IT support company to resolve hardware and system issues and recommending upgrades and new purchases as required.
• Supporting the smooth running of the IT system on MS Office and Teams ensuring all required channels for effective working.
• Managing the documents on the shared working areas to support team collaboration.
• Working with Finance & Central Services Manager to ensure on-line Cyber security training is delivered to all staff and supporting IT security compliance throughout the organisation

Administrative Support

• Monitoring of department email inboxes to ensure all messages are replied to and shared with relevant members of the team
• •upporting Freedom of Information responses
• Supporting the wider team with document management, finalising of Word, Excel and PDF documents as required as well as updating of websites (training will be provided)
• Supporting the wider team with projects as required, e.g. Plan 24-30, Story of Progress, Oversight Board

This job description is not meant to be exhaustive. It describes the main duties and responsibilities of the post. The Promise Scotland is a small, agile organisation and the job description may change in light of developing organisational needs.

Essential Criteria

The post holder must have:

• Strong finance skills, familiarity with payment systems and confident managing payment processes independently.
• Strong IT skills, able to work with new systems and support team members to use systems effectively.
• Strong word processing skills to support the production of high-quality documents.
• The ability to manage administrative processes
• Good relationship management skills to work with colleagues and suppliers to ensure effective and collaborative working.
• A flexible approach, able to operate in a new and shifting environment.
• Able to use own initiative, work independently and manage work proactively.

The nature of the job demands a strong ethical approach.

WORKING CONDITIONS

The Promise Scotland is based in Gayfield Square in Central Edinburgh. The Promise Scotland strives for a positive and supportive team culture and environment.

Are you passionate about working with people in a person-centered way? Do you want to work in a small team making a big difference in people’s lives? Do you want to work somewhere which ensures that the voice of those with lived experience and staff working in front line roles is central to decision making?

If so, then our Assistant Key worker role may be made for you.

About Crighton Place

Located in Leith, Crighton Place provides supported accommodation and mental health support for up to four people as they make the transition from hospital care back into the community. Our Community model is based on Cyrenians core values, prioritising trusted relationships and putting the person at the heart of the decisions which matter most to them.

About the role

The Assistant Keyworker will work alongside Keyworkers to provide support to individuals living in the community and create a healthy and safe household for the community. The main responsibilities for the role include:

• Supporting our residents with household chores including cooking and cleaning

• Administer medication to residents (training will be provided)

· Ensure all community members are involved in planning and development of the service

About You

As a committed, compassionate and reliable member of the team, you’ll be able to develop trusted relationships with those we support and with your colleagues and be an encouraging presence but able to work at the pace of the individual.

You will be joining a small team of staff committed to the highest quality of care and support and always striving to do develop further. This means there will be great opportunities for you to both learn and develop, while sharing your skills and experiences.

The shift pattern for this position will involve working evenings and weekends on a regular basis. Shifts are 9am to 3pm or 3pm to 9pm.

How we’ll support you

You’ll be joining an experienced and knowledgeable team who will give you full training in all aspects of your role. You’ll also have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.

About us

At Cyrenians we tackle the causes and consequences of homelessness. We understand that there are many routes into homelessness, and that there is no ‘one size fits all’ approach to supporting people towards more positive and stable futures. That’s why all our work is values-led and relationships-based.

Do you want to use data and insight to help tackle Scotland's empty homes? Join Shelter Scotland as a Data and Policy Officerand play an important role in turning data into evidence that influences policy and supports local authorities to bring more empty homes back into use.

About the role

This a role within the Scottish Empty Homes Partnership (SEHP) team which brings together data and policy. Working closely with the Policy and Comms Manager, internal and external stakeholders, you will disseminate key empty homes policy and stats to help the team achieve their strategic aims.

Role specifics

You'll play a key role in ensuring the Scottish Empty Homes Partnership's work is informed by high-quality data and evidence. You'll manage and analyse empty homes data, produce reports and briefings, identify trends, and support the development of evidence-based policy. Working closely with colleagues, local authorities and partner organisations, you'll help deliver surveys, maintain accurate data, ensure compliance, and provide insight that influences action to bring more empty homes back into use.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Part of an award-winning Communication & Policy Department, our Scottish Empty Homes Partnership (SEHP) is a Scottish Government funded project aimed at enabling private sector empty homes to be brought back into use across Scotland. The Partnership achieves this via a mix of policy work, capacity building, training, best practice sharing and awareness raising with councils, community groups and others. It’s also home to the national Empty Homes Advice Service - a public facing advice line that anyone can call for help or to report an empty home.

Overview of Citizens Advice Edinburgh

The Citizens Advice Service was first established in Edinburgh in 1939. Over the years it has grown to deliver services from 4 main Bureaux (Dundas Street, Leith, Muirhouse and Portobello) and over 20 project/outreach

locations across the capital. In 2007 the separate Bureaux merged to form Citizens Advice Edinburgh (CAE, Charity Number SC038195).

Through a team of core and project staff and over 120 highly trained and committed volunteers, CAE provides a free, confidential, independent and impartial service to the citizens of Edinburgh on a wide range of issues including:

• Debt and money
• Welfare Rights
• Consumer issues
• Immigration
• Employment and workforce problems
• Housing
• Relationship and family issues
• Discrimination
• Health services
• Legal rights & responsibilities

Background:

The Patient Rights (Scotland) Act was passed in February 2011. The Act created the Patient Advice and Support Service (PASS) to promote awareness of patient rights and responsibilities, to assist people to deal with issues affecting their health and wellbeing and to provide advice and support to those wishing to give feedback or comments, or to raise concerns or complaints about NHS care received.

Purpose of the Post:

Patient Advisers will work with the Citizens Advice bureau/x in their local health board area and will also contribute to services provided throughout Scotland via a national PASS telephone advice line and by email and webchat via a national PASS website. The Patient Adviser will provide direct advice and information to clients; support bureaux volunteers to deliver information and advice relevant to the service; produce performance and monitoring reports; assist with the marketing and promotion of the service; and liaise with external organisations in order to maximise the efficiency and effectiveness of PASS.

At Cairn Housing Association, we’re passionate about creating great homes, delivering great services and offering great opportunities for our people.

We are currently recruiting for a Recruitment & People Coordinator who plays a pivotal role in the delivery of an excellent HR support and advisory service to support the HR function in delivering and coordinating the service to our employees, in alignment with Cairn’s vision, values and business requirements.

Key Responsibilities – What You’ll Do:

• Provide effective coordination on a wide range of generalist HR activities, to support the HR function.
• Deliver excellent customer service as the first point of contact in HR and offer first line advice to employees and external customers on all relevant policies and procedures to ensure a consistent and compliant service.
• Create the content for updates to inform the wider business on HR matters and changes, then deliver through channels such as the intranet and other necessary means, to ensure effective communication.
• Responsible for data management on all HR/OD systems with excellent attention to detail to enable accurate reporting and monitoring, and in line with legislation.
• Produce and analyse reports to support Recruitment initiatives and to promote a diverse workforce.
• Manage annual leave processes across the Association, including holiday carryover and public holidays to ensure accurate leave entitlements, together with, calculating, reporting and storing data where necessary.
• Identify, support and implement the continuous development of HR process improvements to improve the HR Service and employee experience.

Payroll

• Work in partnership with Finance team to provide the necessary information and changes within the organisation, to ensure that monthly payroll is delivered on time and accurately.
• Provide accurate information on time including dates for employees who have been absent from work, on maternity leave or any other pay impacting processes.

Requirements – What We’re Looking For:

• You will have at least 2 years’ experience in an HR environment, preferably within a similar role, experience within an admin-based role and experience working with HR related systems.
• You will also have significant experience in working with Microsoft Office and be able to demonstrate experience of communicating with colleagues at all levels of an organisation.
• Disclosure Scotland and Right to Work checks, willingness to travel occasionally with full UK driving licence and access to car suitable for business use are mandatory for this role.

Employee Benefits: Why Join Cairn?

We’re committed to creating a workplace where you can thrive. Here’s what you can expect:

• Flexible and hybrid working options.
• Health and wellbeing support.
• Tech and cycle-to-work schemes.
• Compassionate leave and more.

We value diversity and warmly welcome applications from all communities. Cairn is proud to be an equal opportunities employer.

Are you experienced in building community power or supporting communities to get active through walking or cycling schemes?

Are you experienced in building community power and running projects which support communities facing barriers to build their efficacy?

Are you passionate about raising the voices of communities that are most affected by climate but which are least often heard? If so we’d love to hear from you!

We are particularly keen to hear from people who experience marginalisation and minoritisation or who are often excluded from decision-making processes. For example, people of colour; people from working-class backgrounds; people from LGBTQ and migrant communities; care-experienced young people and people with disabilities.

About us

Parents for Future Scotland became a charity two years ago as a result of grassroots parent organising and is now a small self-employed staff team with a growing network of activists. We seek to make climate action the norm among all parents in Scotland. We are in the midst of a big step change, increasing our influence and reach across the country, and we need you to help us in doing so. This post will be the first of its kind within the organisation.

About the role

We are seeking an enthusiastic and highly-motivated Community Project Manager to lead the delivery of our Active Travel and Clean Air Project across 10 Edinburgh schools. This role combines project management, community engagement and partnership development. You will work directly with parents, schools, as well as local council and community partners to increase active and sustainable travel, establish and strengthen walking and bike buses , deliver air-pollution awareness activities, and build long-term community leadership. The successful candidate will play a key role in supporting schools to develop tailored action plans, empowering parents to lead change within their communities and ensuring active travel schemes become sustainable beyond the life of the project.

Key responsibilities

• Work with the Learning For Sustainability lead within Edinburgh City Council to onboard schools where necessary.
• Set clear expectations with schools on what they will need to deliver in order to take part in our clean air project.
• Establish excellent relationships with key staff in schools and maintain regular contact in order to support the delivery and promotion of the project.
• Identify and up-skill community “leads” within each school community, giving them the skills/confidence to organise and lead their own self-sustaining active travel initiatives.
• Support the running of active travel schemes on the ground in the mornings term-time (Mon - Friday) until they become self-sustaining.
• Develop bespoke active travel action plans for each participating school and an overall work plan/strategy which demonstrates how the project will meet wider organisational goals.
• Encourage peer-to-peer learning and knowledge sharing amongst school groups.
• Build a pool of volunteers who can deliver air pollution workshops in schools through (1) training volunteers in workshop facilitation skills and the content of our air pollution workshops (2) setting up workshops with participating schools
• Post on our socials regularly and be an active member on our WhatsApp community
• Monitor project outcomes and ensure delivery against targets.
• Maintain accurate records, collect monitoring data and contribute to project reporting.
• Work closely with partner organisations, local authorities and schools to maximise project impact.
• Promote a strong understanding of Parents For Future Scotland amongst parent communities, within your local authority and with partner organisations, and support parents to become organisation members.
• Share learning and best practice through local and national networks.
• Contribute to wider discussions on active travel, climate action and public health.

Skills and experience

• You must be able to competently ride a bike.
• You must be a qualified Cycle Ride Leader and First Aid trained or be willing to complete the training at your own expense within the first 3 months of starting.
• The candidate will be our ambassador on the ground. It is vital that they feel inspired by our vision, mission and aims, and that they have a proven ability to motivate and inspire others.
• Experience of delivering and managing community projects.
• Proven ability to tailor messaging to different audiences.
• Proven experience of creating strong relationships with partner organisations, communities facing additional barriers and local councils.
• Proven experience of building the skills, confidence and capacities of communities.
• Experience of devising and facilitating workshops, meetings and community discussions.
• Experience of conducting monitoring and evaluation and report writing.
• An understanding of active travel, public health, environmental issues or behaviour change.
• An understanding of social justice perspectives and the systems that cause climate breakdown

Desirable

• Previous experience of working on sustainability and/or active travel-related community projects or initiatives.

What we offer

• 3 days per week on a self-employed basis at £200 per day for 28 weeks (term-time) from August - 31st March (£16,800 in total)
• Flexible work environment with flexible hours (although this role will require that you are able to be present for the school commute up to five mornings per week (Mon- Fri term-time). For this reason we will only consider applicants who live in or nearby Edinburgh.
• Working from home (with team check-ins regularly).
• We are a fledgling organisation so your skills/expertise will help shape our direction.