Do you want to help create a safer, brighter future for children across Scotland?

Children First, Scotland’s national children’s charity, is looking for a Support Line Coordinator to join our national service. By joining us, you will help protect children, support families and make sure no one has to face difficult moments alone.

About the role

Based in Edinburgh with some flexible hybrid working this role sits at the heart of our national support line. You will provide compassionate, skilled support to families, carers and professionals who may be facing some of the most challenging times in their lives.

You will respond to busy and varied contacts through phone, webchat and email, offering timely advice, emotional support and practical guidance. Every interaction is an opportunity to keep a child safe, strengthen a family and make sure children’s voices are heard.

You will record your work clearly and meaningfully so that it reflects families’ experiences and helps us learn, improve and grow our services.

This is a fast-paced role, but at its core it is about connection, empathy and good judgement.

What you will do

• Provide high quality support to families, carers and professionals across Scotland
• Listen carefully to understand what matters most to children and families
• Offer clear advice that helps keep children safe and supports recovery
• Respond to a high volume of contacts with care and professionalism
• Maintain accurate, child-centred records that inform service development
• Work as part of a team to improve how we support families across Scotland

Why this role matters

Families are facing increasing pressure, including poverty, online harm and emotional distress. Our support line is often the first-place people turn.

Your work will help ensure that:

• children are safer
• families feel listened to and supported
• people get the right help at the right time

What we are looking for

• A relevant professional qualification at SCQF level 9 such as social work, health, education or community education
• Experience supporting children, young people or families facing challenges
• Experience of supervising or supporting others, including staff or volunteers
• Strong listening skills and the ability to respond with empathy and clarity
• The ability to manage risk and make sound decisions under pressure
• Confidence working in a fast-paced environment

What you can expect from us

• A supportive, inclusive team where your wellbeing matters
• A strong focus on learning, reflection and development
• 40 days annual leave (pro rata)
• Contributory pension scheme
• Generous family leave
• Flexible working options

Our values

You will be part of a team that lives its values every day:

With love, we put children first with compassion and kindness

With purpose, we work together to transform children’s lives

With strength, we do whatever it takes to protect Scotland’s children

We are seeking a part-time Administrator (15 hours/week) to provide admin support for our clergy and the work of our church, including the management of property and tenants.

Admin experience and computer skills essential (including Google docs, Microsoft Word and Excel).

The purpose of this role is primarily to provide high-quality administrative support to our Head of Retail and Shop Managers. This will involve coordinating key retail functions such as our EPOS System, Gift Aid, marketing, reporting, shop promotions, health and safety. The post holder will be based at our office on Bonnington Road, but the role will require regular visits to each of our eight retail locations across Edinburgh, East Lothian and Glasgow. Strong administration, communication and problem-solving skills are essential to this role, and retail experience is preferable.

Our mission is to relieve the suffering and meet the long-term needs of people who are homeless and vulnerable in Scotland. To support us in achieving that, our eight charity shops aim to successfully raise our profile, generate significant shop income and increase donations.

As a proactive and organised individual, you will contribute towards Bethany’s Retail success by assisting the Head of Retail and Shop Managers to meet our strategic and operational goals. As Retail Coordinator, you will be required to work independently, prioritise and complete varied tasks, including providing retail insights in data analysis, complex organisation of staff, coordinating training and planning future events. You will be responsible for maximising Gift Aid income and will have regular shop visits across the Central Belt.

As Bethany is a Christian organisation, this post carries an Occupational Requirement in line with the Equality Act 2010. Please note that one reference must be from your church minister or leader to endorse your live and active Christian faith and commitment.

This is a new, specialist role in our Whole Family Support Fund programme. You will provide confidential, one-to-one money advice to parents and carers of neurodivergent children and young people, helping families to maximise their income and build lasting financial resilience.

The post has national coverage, and you will build the money advice offer from scratch. You’ll carry out benefit checks, support families through applications, reviews, and appeals, help people manage debt, and run money-themed workshops. You will work alongside our Family Advisors so that money advice forms part of each family’s wider support.

You will be an experienced money, benefits or welfare rights adviser, with strong knowledge of the UK and Scottish social security systems, and able to explain complex information clearly to families under pressure.

This post may occasionally require evening and/or weekend work and will involve travel across Scotland.

Organisation profile

Founded on lived experience, Mindroom champions all forms of neurodiversity and supports all kinds of minds. Our mission is to improve the quality of life for neurodivergent people by removing barriers, increasing opportunities, and shaping a more accessible world.

Mindroom is currently unable to offer employment for this position through visa sponsorship. Where applicable, candidates must hold the relevant documentation evidencing the right to work in the UK.

This is a key role in our Whole Family Support Fund programme. We are recruiting Family Advisors for the following hub areas:

• Glasgow
• Lanarkshire
• Highlands and Islands
• East & Midlothian
• Dumfries and Galloway

You’ll hold a personal caseload, providing information, advice and practical and emotional support to families raising neurodivergent children and young people. You’ll work directly with families; facilitate group sessions; and help families navigate education, health, and social care.

You will be an experienced practitioner with a background in advice, education, health, social care, community development or a related field. You will be an excellent communicator, able to build trusting relationships with families, children and young people, and to work effectively with schools, health services and local partners.

This post may occasionally require evening and/or weekend work and will involve frequent travel across your hub area.

Organisation profile

Founded on lived experience, Mindroom champions all forms of neurodiversity and supports all kinds of minds. Our mission is to improve the quality of life for neurodivergent people by removing barriers, increasing opportunities, and shaping a more accessible world.

Mindroom is currently unable to offer employment for this position through visa sponsorship. Where applicable, candidates must hold the relevant documentation evidencing the right to work in the UK.

Firefly International’s vision is to promote peace, stability and tolerance in communities affected by war. We support locally-led projects in areas severely affected by conflict that provide safe and inclusive spaces for children to learn and thrive. By focusing on education, the arts, health and well-being, we help to reduce local tensions and promote peaceful dialogue. Currently we support projects in Bosnia Herzegovina and Syria, and support Palestinian communities through funding to partners in Palestine and Egypt.

Firefly International is looking for a part-time Fundraiser to lead our work on legacy giving.

The Fundraiser position is a new post for Firefly International. This position has been made possible through a specific three-year grant we have been awarded to improve our organisational capacity and strengthen our fundraising systems, in particular for legacy giving. We are currently finalising a strategy for legacy and in memory giving and this post will be key for its delivery.

The main purpose of this post is to lead the development of this work on legacy giving and related organisational capacity development, to play a key role in Firefly’s wider fundraising and to co-ordinate closely with other colleagues in our small team of four, particularly those working on finance and on communications and external engagement.

The objective of this post is to strengthen Firefly’s current fundraising approaches and systems with the ultimate aim of increasing the charity’s income and thereby the support available for our partners and the children our joint work serves.

Responsiblities

The Fundraiser will be responsible for:

- Leading work to develop and deliver Firefly’s legacy fundraising approach as a key element within a wider fundraising strategy including in memory giving, community fundraising, etc.

- Identifying related capacity improvements required (e.g. database use, CRM information quality, external communications materials, etc.) and implementing such improvements.

- Contributing to Firefly’s wider fundraising strategy development and delivery.

- Representing Firefly when required, for example at meetings with potential donors, supporters or at fundraising events.

- Helping to shape strategies for, and undertaking, supporter engagement and stewardship.

- Managing key relationships across the Firefly team, Board, with supporters, their families and important interlocutors such as solicitors.

This Fundraiser post has no supervisory responsibilities. However, responsibilities may periodically, and in agreement with the post-holder, involve the oversight and support of volunteers or interns.

Person Specifications

Required experience and qualifications for this Fundraiser role would include:

- At least 3 years’ experience of fundraising, including of legacy fundraising.

- At least 3 years’ experience of supporter stewardship and engagement.

- Sensitivity and strong communication skills – the ability to engage a variety of people on potentially difficult topics and advocate and express themselves clearly.

- People skills and experience of relationship management.

- Attention to detail and a methodical approach to internal systems and external communications.

- Experience of financial management and analysis of fundraising income.

- Experience of and competence in using CRM systems, preferably Donorfy (Firefly’s CRM).

- Understanding of the constraints of a small charity, and willingness to be adaptable and supportive member of a small team.

- Fluent English and strong written and verbal communication skills.

Desirable experience and qualifications for this Fundraiser role would include:

- Membership of Chartered Institute of Fundraising

- Knowledge of the Scottish charity sector and/or of global development work.

- Knowledge and experience of ‘in memory’ giving.

- Knowledge and experience of fundraising for charity endowment funds.

- Training qualifications in CRM systems and/or fundraising.

Applicants must have the right to work in the UK or be eligible to obtain the right to work in the UK by the start date. Firefly International is not able to sponsor a visa for this role.

The Business Support Intern will provide administrative and reception support to ensure the smooth day-to-day operation of the organisation, while assisting staff with project administration, communications and events.

The role is intended as a developmental opportunity, providing experience across office administration, community engagement and project support.

About our organisation

Midlothian Community Action (MCA) supports communities across Midlothian by helping local people, groups and organisations make positive change in their communities. We work across a range of programmes and projects, supporting volunteering, community development, climate action and local partnerships.

This internship offers an opportunity to gain practical workplace experience in administration, customer service and community project support within a busy and friendly charity environment.

The Society which provides financial support to individuals who are unable to work because of illness is seeking a Welfare Officer. Key elements of the role are to visit applicants and existing beneficiaries in their own home and to assist the Trustees in deciding applications for financial support.

You will have significant relevant experience of dealing, in a domestic or other support or advice context, with people who are unable to work. You should also have a substantial understanding of current welfare benefits although the provision of advice is not part of the role. More detail is available in the Job Specification which can be download below.

This is a part-time role where you will be expected to manage your own caseload and have flexibility in the timing of visits. The salary is £33,816 per annum pro rata and based on 29 days per annum (including holidays). You will be based in the EH postcode area and work from your home. You will need a driving licence and access to a car.

Thank you for your interest in joining Four Square Scotland as a Service Manager.

This is an exciting opportunity to take on a key leadership role within our Visiting Support Team, supporting our ambition for people experiencing or at risk of homelessness to have greater choice, stability and opportunities for the future.

Our Visiting Support Team works with people across Edinburgh who are homeless or at risk of homelessness, providing practical, person-centred support to help them access stable housing and successfully sustain their tenancies.

As Service Manager, you will lead and support a team of eight, providing clear direction and effective day-to-day management while ensuring the team delivers a high-quality service to the people we support. You will play an important role in maintaining strong standards, supporting your team and helping the service continue to develop and respond to the needs of the people and communities we work with.

Who we are

Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia and fund vital dementia research.

What you’ll do

The roles are transactional roles working as a team supporting a range of finance tasks including purchase ledger, sales ledger, bank processing alongside customer service and supporting donors across a variety of methods including phone and face to face, therefore, strong customer service skills alongside finance administration experience are essential.

What you’ll have

We are seeking applications from individuals with demonstrable high volume finance administration work experience within a complex organisation and who possess the skills to take on the tasks outlined in the job description.

You will be a strong communicator both verbally and written and able to balance competing priorities and deadlines.

You will have practical experience of working with a wide range of office systems including Microsoft 365 and databases or financial systems.

If you are interested by what you have read, and have the necessary skills and experience, or have experience in elements of the role and wish to develop these skills further, alongside the ability to make a success of this role, we would be delighted to hear from you.

Following completion of probationary period (6 months) there will be opportunities to undertake and progress further studies in relevant disciplines.