Jobs in Scottish Borders

We are looking for a motivated and enthusiastic individual for the exciting position of shop manager for our thriving village shop that very much sees itself as the heart of our community.

Requirements:

• strong food/retail/business experience
• knowledge of EPoS systems
• management of staff teams
• ability to liaise with Management Board

You don't need to have done this exact job before - we're looking for someone with good all-round retail or customer facing experience, who is confident using everyday computer systems, keen to learn and to contribute to the community.

Benefits:

• 37.5 hours per week
• job share considered
• NEST pension

You will be working with a team of experienced volunteers in a friendly shop that attracts local customers, passing walkers, cyclists and trades people in a picturesque village in the foothills of the Cheviots.

Roxburgh and Berwickshire CAB is an independent charity providing advice, information and support to people across our community. We are a friendly team of staff and volunteers working over 4 locations (Eyemouth, Duns, Kelso, and Hawick) delivering a busy advice service. We strive to deliver a good quality service that meets the needs of our clients in a non-judgemental and confidential manner. We aim for individuals not to suffer through not knowing or understanding their rights and responsibilities or not being aware of the services available to them. We provide advice and options to our clients so that they can make informed decision and feel empowered to improve their personal circumstance.

Job description:

To ensure the provision and development of quality advice, information and representation on statutory benefits and other social welfare matters in the Scottish Borders.

Key Responsibilities

• Interview clients over the phone, and face-to-face to gather relevant information about their circumstances and identify the areas they require assistance with.

• Research advice areas to identify possible options for the client.

• Improving access to benefit entitlements and maximising income.

• Provide representation for clients at social security first tier tribunals.

• Provide support and guidance on complex cases to CAB staff and volunteers.

• Run outreach sessions across Roxburgh and Berwickshire to enable our clients to access advice within their local community.

• Identify social policy issues to feedback to the wider network to help benefit both local and national social policy campaigns.

• Negotiate with third parties on the client’s behalf to resolve issues they are facing, for example, with employers, benefit agencies, and landlords, etc.

• Coordinate with other specialist advisors and projects within the Citizens Advice Bureau network to ensure clients receive support with complex issues.

• Keep comprehensive records of casework which meet audit requirements, including use of CASTLE case recording system.

• Identify areas for personal development and proactively explore training opportunities to continue your own personal development.

• Keep up to date on relevant legislation and case law relevant to the role.

• Carry out case checking responsibilities to help ensure cases are meeting audit requirements.

• Uphold the principles of Roxburgh and Berwickshire CAB at all times.

This list is not exhaustive, and you will be expected to carry out any other reasonable duties as requested by the operations coordinator or the bureau manager.

About Aberlour Options Borders

Our service works with children and young people affected by complex learning and/or physical disabilities. Our Holiday Activity Club offers children the opportunity to take part in fun activities whilst enabling them to grow and learn. Summer Holiday Activity Clubs take place in Hawick, Earlston, Duns, and Peebles.

What we are looking for....

You will be passionate about meeting the needs of children and young people and will strive to ensure that a programme of fun-filled activities and outings is available. You will understand the need for, and your responsibility to contribute to, a safe and secure environment.

You will have enthusiasm and drive, but also be patient and have a good sense of humour. This type of work can be challenging ideally experience is desirable but it is not essential as training will be provided.

The work can be physically demanding and includes moving and handling and providing personal care for the children and young people, ensuring that they are kept comfortable.

To allow us to provide a consistent, quality service it is desirable that applicants commit to working between 20 and 35 hours per week throughout the 6 weeks of school summer holidays. Payment is made for the accrual of annual leave and this is explained further in the job pack. There is also the opportunity to be considered for our relief pool for future work in the service.

At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team.

Prior to commencing, it is mandatory to attend 3 training days, which will take place on 20th – 22nd June, where you will meet the rest of the team and learn about the service.

What we offer...

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers.

About Aberlour Options Borders

Our service works with children and young people affected by complex learning and/or physical disabilities. Our Holiday Activity Club offers children the opportunity to take part in fun activities whilst enabling them to grow and learn. Summer Holiday Activity Clubs take place in Hawick, Earlston, Duns, and Peebles.

What we are looking for....

We are looking to recruit Senior Activity Support Workers to our Summer Activity Club programme.

As a Senior Activity Support Worker, you will work flexible hours to assist in developing and planning the fun-filled activities and outings, in keeping with the interests and abilities of the young people and ensuring its successful delivery by overseeing the work of the Activity Support Workers. You will play a key role in ensuring a safe environment for young people and staff by following care plans and support strategies, as well as observing and working in accordance with Aberlour Policies and Procedures. Previous experience in this area of work is essential.

You will be passionate about meeting the needs of children and young people and will strive to ensure that a programme of fun-filled activities and outings is available. You will understand the need for, and your responsibility to contribute to, a safe and secure environment.

The work can be physically demanding and includes moving and handling and providing personal care for the children and young people, ensuring that they are kept comfortable.

To allow us to provide a consistent, quality service it is desirable that applicants commit to working between 20 and 35 hours per week throughout the 6 weeks of school summer holidays. Payment is made for the accrual of annual leave and this is explained further in the job pack. There is also the opportunity to be considered for our relief pool for future work in the service.

At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team.

Prior to commencing, it is mandatory to attend 3 training days, which will take place on 20th – 22nd June, where you will meet the rest of the team and learn about the service.

What we offer...

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers.

At Berwickshire Housing Association (BHA) it’s our people that make us special as a values-led community-based housing association. BHA’s successful befriending service, BeFriend operates across Berwickshire and the Kelso area, providing informal companionship to people over 65 who are living in their own homes and are isolated or lonely.

As a BeFriend Service Worker, you will work within the befriending service, providing a first class befriending service to people over the age of 65 living in Berwickshire and Kelso. Reporting to the BeFriend Co-ordinator, you will assess older people in the community, who are living with dementia and are isolated, to provide BHA’s befriending service. In conjunction with the coordinator you will lead on managing, training, and expanding the team of volunteers who provide one to one befriending.

You will assess befriendees who are living with dementia and match them with a befriender, referring them to our community befriending service, or to external services which might be able to help.

You should be enthusiastic about promoting BeFriend in the community and be able to speak confidently about BHA/BeFriend and what they have to offer.

You are someone who enjoys helping your colleagues out when needed, with the services that BeFriend has to offer.

Training can be provided.

This role is funded by the National Lottery Community Fund

Please Note: BHA and the BeFriend Project operate an agile working model, which means you can flex your location between your home, our offices in Duns, and other hubs as appropriate, however as this role is part of a customer facing responsive service, any discussion about working hours would take place upon a successful offer.

What we offer:

• A defined contribution pension scheme with an employer contribution up to a maximum of 9%
• Westfield Health Care Plan
• Westfield Rewards
• Agile working
• Employer Supported Volunteering

About Us:

Roxburgh and Berwickshire CAB is an independent charity providing advice, information and support to people across our community. We are a friendly team of staff and volunteers working over 4 locations (Eyemouth, Duns, Kelso, and Hawick) delivering a busy advice service. We strive to deliver a good quality service that meets the needs of our clients in a non-judgemental and confidential manner. We aim for individuals not to suffer through not knowing or understanding their rights and responsibilities or not being aware of the services available to them. We provide advice and options to our clients so that they can make informed decision and feel empowered to improve their personal circumstance.

About the project:

The Veterans Advice Service is a new project being established for the 2026-2027 financial year. The project will support both veterans and their families by providing holistic advice covering a range of areas such as benefits, housing, debt, and employment.

This project will include a focus on providing outreach in locations within Roxburgh and Berwickshire which do not currently have a physical CAB presence. These outreach sessions will allow the provision of face-to-face advice and aim to ameliorate the challenges faced by veterans living in rurality such as geographic and social isolation.

As part of this outreach activity, the project advisor will liaise with groups and organisations who are providing support for veterans within the community. The project advisor will raise awareness of the services and advice areas covered by Roxburgh and Berwickshire CAB.

Job description:

As the Veterans Advice Service Advisor, you will have an interesting and rewarding role giving advice on a range of topics. You will work as part of a supportive team ensuring our clients receive a holistic service enabling them to exercise their rights and access the benefits and services they are entitled to. You will have the opportunity to advise across a number of areas, including: benefits, housing, debt, and employment etc. You will also have the opportunity to run outreach sessions within the local community, engaging with veterans and their families.

Within the role you will work with the bureau manager and operations coordinators to engage with other groups and organisations within the local community.

Key Responsibilities

• Interview clients over the phone, and face-to-face to gather relevant information about their circumstances and identify the areas they require assistance with.

• Research advice areas to identify possible options for the client and explain these in a concise and understandable way, to allow the client to make an informed decision.

• Engage with organisations and groups which provide support to veterans and their families, through raising awareness of our services, whilst also consolidating and strengthening clear referral pathways.

• Run outreach sessions across Roxburgh and Berwickshire to enable our clients to access advice within their local community.

• Provide practical assistance to clients such as completing benefit calculations on their behalf and helping clients to contact other agencies.

• Identify social policy issues to feedback to the wider network to help benefit both local and national social policy campaigns.

• Negotiate with third parties on the client’s behalf to resolve issues they are facing, for example, with employers, benefit agencies, and landlords, etc.

• Coordinate with other specialist advisors and projects within the Citizens Advice Bureau network to ensure clients receive support with complex issues.

• Refer clients to external agencies where the support required falls out with our remit.

• Maintain accurate records through the case recording system.

• Identify areas for personal development and proactively explore training opportunities to continue your own personal development.

• Keep up to date on relevant legislation and case law relevant to the role.

• Uphold the principles of Roxburgh and Berwickshire CAB at all times.

This list is not exhaustive, and you will be expected to carry out any other reasonable duties as requested by the operations coordinator or the bureau manager.

The role may require the occasional weekend work.

Ark is a major provider of Housing, Care and Support to people with long term and enduring conditions such as learning disabilities, mental health issues, dementia and autism.

Ark supports people to live independently in their own homes providing everything from a few hours a week social and life admin support to 24/7 care supporting with personal care, medication, household tasks, attending appointments and leisure activities.

We have lots of opportunities across Scotland for our Support Worker roles. As we provide full training no previous is experience is required.

If you are enthusiastic about supporting people to live their best lives, then apply now to join our team!

Your main duties will include but not be limited to:

• Working with colleagues as part of an effective and efficient team to support vulnerable people.
• Communicate and work well with our supported people to provide individual care and maintain appropriate relationships.
• Being responsible in supporting individuals throughout the activities, giving positive feedback and encouragement.
• Updating and maintaining accurate records using a tablet on Arks Information Management system.

Previous experience of the following is an advantage but not essential as Ark will provide full training: Care Worker, Social worker, Home Carer, Case Worker, Care Assistant, Autism Support Worker, Personal Care Assistant , Social Care Worker.

View our job outline, find out what you working week could look like and hear from our current Support Workers on Arks website arkha.org.uk/work-with-us

Why Ark?

• No Previous Experience Required - Ark provide full training so no previous experience is required making our Support Worker roles the perfect place to start your career in Adult Social Care.
• Get a qualification while you work - Ark fully fund your SVQ2 in Health & Social Care which you complete with the support of our in house SVQ team.
• Employee Discounts - Employee Discounts Portal with 1000s of discounts on your favourite brands including Supermarkets, Cinema Tickets, Gym Membership and Holidays.
• Career Progression -Over 75% of all Managers within Care & Support have been promoted internally.
• Employee Assistance Program - Arks Employee Assistance program (EAP) gives all employees access to counselling sessions. There is also support available through weekly webinars and the EAP Website & App.
• Contracted hours to suit you-We have Full-time, Part-time and Relief Support Worker roles available at our services throughout Scotland.

In return for your valuable contribution, Ark will also offer you:

• Up to 36 days paid holiday per year pro rata
• 4% Contributory pension scheme
• Cycle to Work Scheme
• Fully funded PVG & 1st year SSSC registration paid by Ark

Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported peoples lives, helping them to achieve their dreams.

Ark would love to hear from you whether you are an experienced Support Worker or new to Social Care.

Ark is a major provider of Housing, Care and Support to people with long term and enduring conditions such as learning disabilities, mental health issues, dementia and autism.

Ark supports people to live independently in their own homes providing everything from a few hours a week social and life admin support to 24/7 care supporting with personal care, medication, household tasks, attending appointments and leisure activities.

We have lots of opportunities across Scotland for our Support Worker roles. As we provide full training no previous is experience is required.

If you are enthusiastic about supporting people to live their best lives, then apply now to join our team!

Your main duties will include but not be limited to:

• Working with colleagues as part of an effective and efficient team to support vulnerable people.
• Communicate and work well with our supported people to provide individual care and maintain appropriate relationships.
• Being responsible in supporting individuals throughout the activities, giving positive feedback and encouragement.
• Updating and maintaining accurate records using a tablet on Arks Information Management system.

Previous experience of the following is an advantage but not essential as Ark will provide full training: Care Worker, Social worker, Home Carer, Case Worker, Care Assistant, Autism Support Worker, Personal Care Assistant , Social Care Worker.

View our job outline, find out what you working week could look like and hear from our current Support Workers on Arks website arkha.org.uk/work-with-us

Why Ark?

• No Previous Experience Required - Ark provide full training so no previous experience is required making our Support Worker roles the perfect place to start your career in Adult Social Care.
• Get a qualification while you work - Ark fully fund your SVQ2 in Health & Social Care which you complete with the support of our in house SVQ team.
• Employee Discounts - Employee Discounts Portal with 1000s of discounts on your favourite brands including Supermarkets, Cinema Tickets, Gym Membership and Holidays.
• Career Progression -Over 75% of all Managers within Care & Support have been promoted internally.
• Employee Assistance Program - Arks Employee Assistance program (EAP) gives all employees access to counselling sessions. There is also support available through weekly webinars and the EAP Website & App.
• Contracted hours to suit you-We have Full-time, Part-time and Relief Support Worker roles available at our services throughout Scotland.

In return for your valuable contribution, Ark will also offer you:

• Up to 36 days paid holiday per year pro rata
• 4% Contributory pension scheme
• Cycle to Work Scheme
• Fully funded PVG & 1st year SSSC registration paid by Ark

Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported peoples lives, helping them to achieve their dreams.

Ark would love to hear from you whether you are an experienced Support Worker or new to Social Care.