Would you like to help make a genuine difference in someone’s life? Join LCIL and be part of a team that is changing lives every day.

We are currently recruiting a part-time Welfare Advice Officer to join our dedicated and supportive team. If you’re passionate about empowering people and want your work to have meaningful, real-world impact, this is an opportunity to do just that.

At LCIL, we are a user-led organisation committed to supporting Disabled People to live independently in the community of their choice. Everything we do is grounded in inclusion, respect, and collaboration - placing people at the heart of our services.

We are looking for candidates who can demonstrate:

• Strong knowledge of welfare rights, including benefits and entitlements, with the ability to support our service users in accessing appropriate services

• Experience of effectively managing and prioritising a caseload in a similar role, ensuring timely and person-centred support

You will be confident working one-to-one with a diverse range of people, including Disabled people, individuals with long-term health conditions, and unpaid carers.

Following initial training in our Edinburgh office, you will work flexibly across office, home, and outreach settings, supporting service users to access the advice and resources they need to live independently.

Why Join LCIL?

We offer a supportive and flexible working environment, including:

• Flexible and hybrid working patterns

• 25 days annual leave + 10 public holidays (prorated for 0.6 FTE)

• Generous employer pension contribution

• Opportunities for personal and professional development

We want you to feel confident and prepared. That is why all shortlisted candidates will receive interview questions in advance.

We value thoughtful, considered responses and are keen to hear about the full range of skills and experience you can bring. This is your chance to show us what matters and how you can make an impact.

Working as the Senior HR Officer within a busy and dynamic HR team, you will support people managers to build their people capability and give advice and guidance on current or recurring people challenges as well as developing and deploying expertise and advice that helps shape positive change.

Responsibilities & Success Factors:

Reporting to an HR Business Partner, the Senior HR Officer role is a generalist role, however the successful candidate will lead and develop our resourcing strategy, while rising to the challenge of recruiting in a competitive market.

Success in this role includes:

• To lead on the recruitment process in accordance with the Recruitment Policy and Safer Recruitment guidelines.
• Provide HR advice and support to managers on a range of HR issues, such as disciplinary, grievance and absence management.
• To support with HR data management.
• To support with areas of compliance within the organisation
• Support the development of our HR systems.
• Lead on, or working closely with the HR team, on organisational projects aligned to Carr Gomm’s strategic plan.
• Having an awareness of the aims of the organisation and actively working towards supporting these to be achieved through working groups and supportive actions.
• Effective communication within the HR team, wider organisation, external partners and interested parties.
• Strong administrative and organisational skills, including effective use of Office 365 and HRIS platforms to maintain accurate employee records, support reporting requirements and ensure compliant HR service delivery.

What we are looking for…

In our eyes, the best Senior HR Officers are proactive with a logical and organised mind whilst also being focused and flexible in both their outlook and approach. We expect that you will hold a professional HR qualification or be qualified by experience. We are particularly interested in applicants with experience of working in the social care sector.

As a Specialist Project Worker with Community Contacts, you’ll play a key role in helping people live well in their own homes and communities through Self-Directed Support (SDS).

You’ll support people to understand their options, make informed choices, and have greater control over how their care and support are arranged. Every conversation you have can make a meaningful difference to someone navigating complex systems and life-changing decisions.

This is a rewarding opportunity to empower people to live the life they choose, with the right support around them.

This is a home-based role supporting people across Inverness, Nairn & Ardersier, Badenoch & Strathspey, and Caithness & Sutherland. While much of the support is delivered remotely, you’ll build strong local connections and understanding within your community.

About Us

Community Contacts is an independent Carr Gomm project offering impartial advice, information, and support to people navigating Self-Directed Support (SDS) across Argyll & Bute and Highland.

Since 2013, we’ve supported more than 100,000 people with information, advice, and guidance around Self-Directed Support (SDS), empowering people to understand their rights, identify what matters most to them, and achieve positive outcomes in their daily lives.

Self-Directed Support (SDS) gives people choice and control over how their care and support are arranged, helping them live more independently and in ways that work best for them.

Community Contacts — a helping hand with Self-Directed Support (SDS).

Who We Are Looking For

We’re looking for someone who is compassionate, organised, and motivated by helping people achieve better outcomes through Self-Directed Support (SDS).

You are a skilled communicator who listens carefully, asks thoughtful questions, and speaks clearly with people who may have different levels of understanding or may be in distress. You build positive, respectful relationships with people of all ages, backgrounds, and support needs, creating trust in every interaction.

You’ll work independently while building positive partnerships with local authority teams, health and social care services, and third-sector organisations across Highland communities.

You have strong administrative and organisational skills, are confident using digital systems, and can balance competing priorities while maintaining accurate records and reporting.

In this role, you will:

• Support people to understand and navigate Self-Directed Support (SDS), helping them identify goals, choices, and support options
• Build local partnerships and promote Community Contacts across Highland communities
• Deliver flexible remote support by phone, email, post, and video call
• Use creativity and problem-solving to help people overcome barriers

Impact You Can Make

“I was at a point I didn’t know where to turn..and I thought I’ll go in and ask for advice, I need some help here, I don’t know where to go or what to do. It was the best thing I could have done.” Neila, supported by Community Contacts

This role is about more than providing information, it’s about helping people feel heard, informed, and in control of their lives.

Every day, you’ll support people to make choices that help them live safely and well in their own homes and communities. Through SDS, you’ll empower people to shape support around what matters most to them.

Whether someone needs reassurance, guidance through complex systems, or help understanding their options, your support can make a lasting difference.

Why Join Us

You will be part of a supportive, forward-thinking organisation that invests in its people. You will have opportunities to shape how work is done through specialist working groups and the Futures innovation programme, within an organisation that proudly holds the LGBT Charter for inclusion.

You will also receive:

• 35 days holiday per year, rising to 40 days with service
• Enhanced maternity, paternity, adoption, and sick leave
• A Defined Contribution pension scheme, with incremental employer contributions
• Access to the Carr Gomm App ,including free physiotherapy, health coaching, and counselling
• A free Blue Light Card ,giving access to thousands of discounts
• Credit union membership
• Cycle to Work scheme, and more!

We’re looking for a friendly, motivated person to join our team! You’ll be based in Edinburgh, focusing on recruiting local volunteers to become mentors. You’ll do this by engaging with the local community and building great working relationships with local businesses, public services and other organisations.

You’ll work closely with our Partnerships Manager and local teams to engage with local organisations and people to promote the MCR Pathways programme. Your main goal is to find committed volunteers who will mentor a young person at a local school. This means meeting with them for just one hour a week during term time for at least one year.

Key Responsibilities

• Find and recruit new volunteer mentors by connecting with people and groups in local communities
• Attend events (in person and online) to present to and engage with potential volunteers,
• Clearly explain the charity’s work and the great difference it makes for both young people and mentors. You’ll build positive relationships with potential mentors through meetings and presentations.
• Work with the wider MCR Team, schools and partners to make sure our mentor recruitment efforts are right for each local area.
• Help promote MCR Pathways recruitment campaigns across your local area.
• Keep accurate records of all your activities in our system to track our progress.

About You

• You’re great at building positive relationships with both organisations and individual people.
• You are confident in giving engaging presentations about our work to different groups and individuals.
• You can work well on your own and as a vital part of a team.
• You strongly believe in the potential of young people and act as a positive, committed role model.
• You have good knowledge of the local area, including community groups, employers and local organisations.
• It would be helpful if you have some experience in mentoring, volunteering or working in the charity sector. Most importantly, you should be a “people person”, open-minded and happy talking to large groups as well as having one-to-one chats.

About Us

MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as North East and South East England. We are committed to helping the country’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential.

Our mission: To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.

Our vision:MCR Pathways will work until every young person has someone to help them find their way.

You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

Benefits include:30 days annual leave in first year rising to 35 days from 2nd year of employment, 3 further days of annual leave between the December and January public holidays, additional day off for your birthday, Employee Assistance Programme, 7% Life Assurance – 4 x salary.