People are at the heart of who we are and what we do. Day-by-day, person-by-person, we tailor what we offer to what people need. We’re here to provide consistent, friendly and informed support so that people can explore options and take ‘the next step’ towards their future.

We welcome people with a wide range of skills and experiences to our team – including those in recovery and those who have lived through homelessness. To make a difference, we work flexibly, with everyday leadership, humour and a ‘can do’ spirit. We want to make it easy, make it right and make it happen – not only for the people we support, but for each other. We care for and support each other regardless of our role, service or location.

Job Purpose

The Head of Service - Harm Reduction & Service Development will provide strategic leadership across a portfolio of innovative and developing services, including Harm Reduction, Digital Lifelines, Human Rights, Recovery, Gambling Harm, the Managed Alcohol Project, and Safer Services (our high-tolerance harm reduction model).

This is a senior leadership role with a national remit, responsible for driving forward service innovation, development and system change. The postholder will lead diverse teams and programmes across the organisation, ensuring that practice is aligned with policy, evidence and organisational values.

You will play a key role in shaping and promoting models of best practice, strengthening partnerships locally, nationally and internationally, and influencing wider systems to improve outcomes for people experiencing severe and multiple disadvantages.

This role will balance strategic development, partnership leadership and oversight of emerging service models, ensuring they are sustainable, impactful and grounded in trauma-informed, person-centred approaches.

About Simon Community Scotland

Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness. Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community.

Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points; Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth.

We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen – not only for the people we support, but also for each other.

Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here.

Our Support Services

Job Purpose

The Gambling Harms Development Worker is dedicated to engaging and supporting individuals as they navigate gambling-related harms and intersecting challenges of homelessness, substance use, and mental ill health. This role facilitates the development of positive social networks and the practical skills necessary to address complexities in a trauma-informed way.

Embedded within a team of skilled practitioners, the role focuses on creating psychologically safe environments that foster connection, empowerment, and the opportunity for the people we support to influence projects through co-design.

The Development Worker is responsible for delivering person-centred support, promoting a culture of leadership and supporting risk-informed decision-making. Utilising a human rights-based approach, the worker ensures that all individuals have their rights upheld, assisting them in overcoming systemic barriers and accessing pathways required to live a life free from harm.

Operating nationally across Scotland, the Gambling Harms Team provides essential support and upskilling with a primary focus on existing Simon Community Scotland services in Edinburgh, Glasgow, Lanarkshire, Ayrshire and Perth.

In addition to visiting services to engage with the people we support and staff, the team connects with external stakeholders and maintains a presence in community spaces to reach the general public and professional partners.

We utilise a hybrid working model that combines remote flexibility with in-person collaboration. While typical hours are Monday to Friday, 9 am to 5 pm, this role requires a high degree of flexibility. This includes a willingness to work unsocial hours and travel across Scotland to meet the needs of the communities we serve.

We welcome people who have experienced gambling harm or have been impacted by someone else’s gambling to apply.

Job Summary

Within this exciting role, you will support individuals who are at risk of, or experiencing, homelessness. Based in Scotland, you will connect with and support people across the country who are impacted by gambling harms. Your work will involve developing and hosting safe, trauma-informed spaces where individuals can access support, engage in meaningful conversations, and better understand the harms linked with gambling.

By working directly with people, you will play a key part in creating supportive environments and fostering lasting connections. Central to your approach will be the delivery of a gendered response to harm; you will have the opportunity to utilise Aila’s (aila-scotland.co.uk) specialised “by women, for women” frameworks, ensuring that your support is tailored to navigate the specific systemic barriers and experiences faced by women in this space.

This is a genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010, as the role involves providing personal and emotional support to women who have experienced trauma, violence, and homelessness, within a women-only accommodation service.

Scottish Mentoring Network is looking for an organised, proactive and people-focused Engagement and Membership Development Lead to help grow and support our national membership of mentoring projects across Scotland.

This varied part-time role will lead on member engagement, communications, online events and our annual members’ event, while also supporting key administrative and finance processes. You will help strengthen relationships with members, promote the value of SMN’s services and ensure our back-office systems run smoothly.

We are looking for someone with excellent communication and organisational skills, confidence working with a range of stakeholders, good digital skills and the ability to work independently as part of a small remote team. Experience of membership organisations, event management, digital marketing or the Scottish third sector would be an advantage.

The post is 28 hours per week, with flexible remote working, some in-person meetings, 23 days annual leave, 11 floating public holidays, a 6% employer pension contribution and a gross salary of £26,435 per annum.

We are looking for a Mentor Services and Recruitment Coordinator to support and recruit volunteer mentors across the Highlands and as we look to expand into Moray and further afield.

About the role

As our Mentor Services and Recruitment Coordinator, you will be the primary point of contact for our volunteers from day one. You’ll guide prospective mentors through the process – conducting interviews, organising training and coordinating PVG checks – ensuring they feel supported every step of the way. Additionally, you’ll collaborate on planning and running campaigns to attract new mentors.

Key responsibilities:

• Providing excellent customer service to prospective and existing mentors using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person
• Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey
• Deliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.

About you

• Customer service experience
• Based in Moray or the Highlands
• Experience of or strong interest in working or volunteering in the charity or third sectors
• An understanding of young people and educational settings
• People person with excellent communication and listening skills and empathy
• Experience of assisting with volunteer recruitment campaigns
• Well organised with great administrative skills and attention to detail
• Excellent desktop and database skills

About us

MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as North East and South East England. We are committed to helping the country’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential.

Our mission: To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.

Our vision: MCR Pathways will work until every young person has someone to help them find their way.

You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

Benefits include: 30 days annual leave in first year rising to 35 days from 2nd year of employment, 7% Employer Pension Contribution, 3 further days of annual leave between the December and January public holidays, additional day off for your birthday, Employee Assistance Programme, Life Assurance – 4 x salary.

Travel:Occasional travel across Highlands, Moray and other areas in the North of Scotland if required. A driving license and car are essential for the role and travel expenses will be reimbursed.