Internal Content & Communications Creator
- Full time
- £23,400
- Hybrid: Glasgow
- Closing 22nd November 2024
- Advertised from 14th November 2024
- Hours per week: 37.5 Contract Duration: 12 months fixed term
Role
Introduction
People are at the heart of who we are and what we do. Day-by-day, person-to-person, we tailor what we offer to what people need. We’re here to provide consistent, friendly and informed support so people can explore options and take ‘the next step’ towards a positive future. We welcome people with a wide range of skills and experiences to our team – including those who have lived through homelessness. To make a difference, we need to work flexibly, with everyday leadership, humour and a ‘can do’ spirit. We want to make it easy, make it right, and make it happen – not only for the people we support but also for each other. Our #OneTeam ethos is at the core of who we are, and it means caring for and supporting each other regardless of our role, service, or location. This is how we roll. We want people who share these values to join us and become a part of the Simon Community Scotland family.
Step into your career with the unique opportunity to join our Learning and Development team and support us to evolve our digital training content and improve internal communication.
Job Summary
Our Internal Content Creator will play a pivotal role in designing, developing, and delivering engaging and impactful e-learning content that supports the organisation's mission of providing services to individuals experiencing homelessness. This role will involve collaborating with subject matter experts, including our staff, those we support and experience homelessness, and other stakeholders, to create innovative and effective e-learning modules that align with our organisational goals and values.
Another exciting element of this role is the opportunity to take part in leadership training funded by The Rank Foundation called Time to Shine. The programme will allow the successful candidate to develop their leadership potential, skills, and talent. Please click here for more information.
Job Purpose
We take pride in offering our staff invaluable opportunities to enhance their knowledge and skills in alignment with our values and processes. Recognising our work's unique psychological and trauma-informed nature, we plan to co-develop training programs that reflect our practice by incorporating the insights of individuals with lived or current experiences. Our Internal Content Creator will collaborate with the Head of Learning and Development to explore and create specialised training to engage and motivate staff, equipping them with the skills needed to deliver safer services for people experiencing homelessness.
You will report to the Head of Learning and Development, work in harmony with the wider team, and look outwardly to develop your practice area in partnership with the Rank Foundation through the Time to Shine Programme. Participation in the programme will include attending leadership programme events, requiring travel across the UK and staying away from home. It is essential our Time to Shine leader attends all of the events throughout the year: Please click here for more information.
Key Responsibilities
Your key responsibilities in this post are as follows:
Content Development:
Develop and create high-quality e-learning content that effectively delivers learning objectives, including interactive modules, simulations, and assessments.
Collaborate with our staff and the people we support to ensure the accuracy and relevance of content, particularly on the subjects of homelessness, harm reduction and health conditions.
Utilise instructional design principles and adult learning theories to create engaging and effective e-learning experiences.
Project Management:
Manage e-learning projects from start to finish, including planning, development, and deployment.
Meet deadlines and adhere to project timelines.
Collaborate with cross-functional teams to ensure successful project delivery.
Technical Skills:
Willingness to learn how to use LMS systems to create new e-learning content for our staff team.
Familiarity with video editing software and tools or willingness to learn.
Use AI to create content from existing Best Practice Guides.
Accessibility:
Ensure all e-learning content is accessible to learners with disabilities, adhering to accessibility standards.
You have additional responsibilities to align with our values:
Warmth and Regard
Recognising and valuing everyone (Equality and Diversity)
Treating people with kindness, dignity and respect
Acting with compassion
Showing warmth and welcome to everyone
Taking difficult decisions sensitively and with due regard to others
Taking a calm, professional and intelligent approach to stigma
Inclusion and Participation
Encouraging the participation and inclusion of people we support
Exploring choices and options with people we support or fellow colleagues
Making things easy for others
Embracing technology in delivering your role
Supporting people we support, staff and volunteers to become digitally included
Personalised and Creative
Innovation and creativity
Helping to find solutions that are a good fit for someone, irrespective of who they are or the problem they have
When someone isn’t at their best, quickly recognise there’s probably something else going on, and find ways to respond with care
Supportive and Ambitious
Helping to bring hope through our words and actions
Helping to build trust
Being supportive and showing care
Partnership and Collaboration
Fostering positive relationships with our partners
Building team togetherness and collaboration
Fostering a positive problem-solving vibe
Leadership and Learning
Making things happen
Motivating and inspiring others
Taking time to reflect on what’s working and what isn’t
Taking care of our ‘places and spaces’ so they feel tidy and welcoming
Asking for help and learning to do things better
Playing an active role in our social media strategy
*These core digital responsibilities are part of every role at the Simon Community.
Digital inclusion is embedded as part of our service delivery. Some of the people we support need to gain experience and knowledge of the internet and using email. If you are in a frontline role, you will be expected to help them connect, understand, and be safe, as well as promote digital inclusion for people unable to access the benefits of the online world. As a team member, you are also expected to be an ‘active learner’ yourself and support colleagues’ digital learning (e.g. sharing tips or advice on using our systems), so that we all get better at using digital tools.
Our digital platform is a key part of our working environment.Our operating platform is Google Workspace, a cloud-based system that allows you to share files, collaborate, communicate, meet, and access the organisation remotely. We will provide you with a Chromebook and Android smartphone to do this. Our Management Information System (MIS) is Netsuite. You will be trained in using Netsuite and its applications. Our Human Resources system is HiBob. You will be trained on how to access HiBob and use it effectively throughout your time with us. We have a team intranet—the IMPACT Platform—for updates, resources, and ‘all things Simon’.
Sharing our work publicly helps to change society’s misconceptions about homelessness and generate support.We use various forms of social media to inform, communicate, gather support and share what we do, including websites, YouTube, Twitter, Facebook and Instagram. We expect everyone to share what we do through various media outlets – e.g. helping to create blogs, videos, social media posts, information pieces and news items. This helps people understand what we do better understand homelessness. This helps grow public empathy for the people we support. We also get a huge amount of support from people and organisations, so we want to share what we do as a result of that support.
Application notes
Visit our website to find out more and apply
Closing date: 22 November, 2024
Lead Practitioner
- Full time or Part time
- £25,326 – £28,394
- On site: Forfar/Montrose
- Closing 21st November 2024
Service: Angus
Use your skills in a Career That Cares!!
At Turning Point Scotland, we have opportunities to help make a positive impact for people, encouraging them to fulfil their lives with exciting and fun activities, pursue their hobbies and passions & creating memorable experiences in this support role.
Embark on an emotionally rewarding journey and apply today!
About the role
This is an exciting opportunity unlike other support roles, with Turning Point Scotland, no two days are the same!
Our role will include:
• Helping to provide individualised support to adults with a wide range of needs, either on an individual 1:1 basis or alongside others and as part of a team.
• Supporting individuals within the community and engaging with their hobbies and interests & empowering individuals to develop skills and independence, promoting their overall growth.
• Attending various community groups and accompanying our service users to attend activities they are passionate about, from taking a trip to the cinema, enjoying a morning swim or attending local groups or community projects, accompany on holidays and trips away with the individuals we support.
• Assist with personal care, ensuring their comfort and wellbeing.
• Celebrate achievements and milestones, both big and small, to create a rewarding and positive environment.
About You
No previous working experience is needed; full training will be provided to you. We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team!
You will have a genuine commitment to use your skills to support people to live their best lives. You will be supported by an incredibly approachable management team, allowing you to expand on your existing knowledge whilst developing new skills. You will have flexibility to work on a rota.
About Us – Angus
Turning Point Scotland’s Angus service provides support to individuals with complex needs including learning disability and autism in their own homes, living in the community and support them with every day opportunities that promotes independence and choice.
We strive to enable people to access everyday life experiences including access to education, employment/volunteering and social activities. We will also provide support with developing relationships and maintaining a home. We work in partnership with health teams, social work teams, Community justice teams, Police and advocacy.
We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team! We would offer you full support in completing your application.
Please note that IT skills are required for all our vacancies.
Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.
Turning Point Scotland offers a Salary Matching opportunity within the pay points of the role and based on experience.
Lead Practitioner
- Full time or Part time
- £25,326 – £28,394
- On site: Dunfermline - Outreach to Kirkcaldy and West Fife
- Closing 24th November 2024
Service: Fife Support Service
Use your skills in a career that cares!
Homelessness and Prevention
At Turning Point Scotland, we have opportunities for Lead Practitioners to support individuals experiencing homelessness, at risk of homelessness and or need support to protect their home.
Standard working hours are 9am - 5pm Monday - Thursday, and 9am - 4.30pm Friday.
About the role
Our Lead Practitioner role will include:
• Working with individuals who have a range of complex needs which often sit with homelessness, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.
• Supporting to liaise with local authority/ housing associations staff to help them to secure their own permanent tenancy.
• Supporting with life skills to enable them to maintain their tenancy, celebrating achievements and milestones, both big and small.
• Supporting them within the community and engaging with external professionals & empowering them to develop skills and independence, promoting their overall growth.
About You
You will have a genuine commitment to use your skills to support people to live their best lives.
You will be supported by a friendly, approachable management team, allowing you to expand on your existing knowledge whilst developing new skills. A level of previous working experience in social care is an advantage, but not necessary as full training will be provided to you.
We believe the both lived and professional experience you may have is further enhanced by having the right values of respect, compassion, inclusion and integrity in order to join our team!
About Us – Fife Support Service
We believe that a home is a human right and that an individual is best placed to deal with the issues that made them homeless in the first place, in a place they can call home.
Fife Support Service delivers Housing First support, where we work across localities in Kirkcaldy and West Fife to enable people to maintain independent tenancy sustainment, reconnect with their local communities and assist them to build their resilience to prevent repeat homelessness.
Please note that IT skills are required for all our vacancies.
Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.
Turning Point Scotland offers a Salary Matching opportunity within the salary scale points and based on experience.
Mentor Services Coordinator
- Full time
- £24,087
- Remote: Home based with some travel around North Ayrshire
- Closing 18th November 2024
We are looking for a Mentor Services Coordinator to help recruit and support our volunteer mentors in North Ayrshire.
About the role:
Our Mentor Services Coordinators are the key contacts for our volunteer mentors from their first enquiry about mentoring until they are matched with a young person. The Mentor Services Coordinators conduct in depth interviews with all prospective volunteer mentors, organise training, organise PVG checks and make the process as smooth as possible.
Key responsibilities:
- Providing excellent customer service to mentors, volunteers and partners using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person
- Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey
- Deliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.
About you:
- Customer service experience
- Experience of or strong interest in working or volunteering in the charity or third sectors
- People person with excellent communication and listening skills and empathy
- Well organised with great administrative skills and attention to detail
- Excellent desktop and database skills
About us:
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as West London, Hertfordshire and Surrey. Our passionate team is dedicated to helping the most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.
Read the Job Description and Person Specification
Benefits include:
- 33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday
- Life Assurance - 4 x salary,
- Living Pensions Employer
School Pathways Coordinators x2
- Part time
- £24,600 pro-rata
- On site: Golspie High School or Nairn Academy
- Closing 26th November 2024
We are looking for two Pathways Coordinators for Golspie High School and Nairn Academy, to work with young people, mentors and school staff involved in our programme.
About the role:
You will be an integral part of the school community and wider MCR team and be the key person delivering the MCR programme to young people in the school.
Key responsibilities:
- Helping to build exceptional individual relationships with young people across S1 to S6 and delivering S1 & S2 group work.
- Helping to drive volunteer mentor recruitment. Consistently supporting, actively engaging and motivating mentors from training through the length of their engagement with the programme.
- Actively support MCR young people to set, experience then follow their education and employment pathways.
- Evidence progression, impact and best practice with YP input, quantitative feedback and qualitative case studies.
About you:
- Exceptional ability to build meaningful relationships with young people aged 11-18 years, education colleagues, volunteer mentors and local employers.
- Awareness and understanding of the principles of safeguarding and child protection.
- Ability and confidence to present programme information & deliver prepared training sessions to groups.
- Ability to work well on own initiative, as part of a team and on a flexible basis in response to young person and organisational need.
- An understanding of the challenges and barriers that care-experienced and/or vulnerable young people may encounter.
- Experience or a knowledge of processes to document and evidence good practice and positive outcomes.
You may have experience as a Youth, Community or Advice Worker. You will be an empathetic person who is open minded, non-judgemental, resilient and who is driven to improve outcomes for care experienced and other vulnerable young people.
About MCR Pathways:
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland. Our passionate team is dedicated to helping the most vulnerable young people gain in self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our in-school mentoring has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.
Benefits of working for MCR Pathways include: 33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday, Living Pensions Employer, Life Assurance - 4 x salary.
Latest news See more
