Roxburgh and Berwickshire CAB is an independent charity providing advice, information and support to people across our community. We are a friendly team of staff and volunteers working over 4 locations (Eyemouth, Duns, Kelso, and Hawick) delivering a busy advice service. We strive to deliver a good quality service that meets the needs of our clients in a non-judgemental and confidential manner. We aim for individuals not to suffer through not knowing or understanding their rights and responsibilities or not being aware of the services available to them. We provide advice and options to our clients so that they can make informed decision and feel empowered to improve their personal circumstance.

Job description:

To ensure the provision and development of quality advice, information and representation on statutory benefits and other social welfare matters in the Scottish Borders.

Key Responsibilities

• Interview clients over the phone, and face-to-face to gather relevant information about their circumstances and identify the areas they require assistance with.

• Research advice areas to identify possible options for the client.

• Improving access to benefit entitlements and maximising income.

• Provide representation for clients at social security first tier tribunals.

• Provide support and guidance on complex cases to CAB staff and volunteers.

• Run outreach sessions across Roxburgh and Berwickshire to enable our clients to access advice within their local community.

• Identify social policy issues to feedback to the wider network to help benefit both local and national social policy campaigns.

• Negotiate with third parties on the client’s behalf to resolve issues they are facing, for example, with employers, benefit agencies, and landlords, etc.

• Coordinate with other specialist advisors and projects within the Citizens Advice Bureau network to ensure clients receive support with complex issues.

• Keep comprehensive records of casework which meet audit requirements, including use of CASTLE case recording system.

• Identify areas for personal development and proactively explore training opportunities to continue your own personal development.

• Keep up to date on relevant legislation and case law relevant to the role.

• Carry out case checking responsibilities to help ensure cases are meeting audit requirements.

• Uphold the principles of Roxburgh and Berwickshire CAB at all times.

This list is not exhaustive, and you will be expected to carry out any other reasonable duties as requested by the operations coordinator or the bureau manager.

We are seeking an enthusiastic and committed Residential Project Worker to join our Pentland Way Service.

The post is a full-time day shift post, 37 hours a week, worked on a rota basis including weekends.

ABOUT CAERN

Barnardo's Caern Disability Services consists of three unique Projects who deliver a variety of quality services for young people with learning disabilities and/or autism. We have done this for over forty years.

Pentland Way Project is a residential service providing support to up to three young people. Working primarily in the residential setting you will promote the happiness, safety and welfare of the young people. You will play an active role in supporting the young people and their families/carers to achieve positive outcomes, as identified in their Individual Support Plans (ISP's).

ABOUT YOU

Ideally you will have experience in working directly with children and young people in a residential setting. Experience in supporting children and young people with a learning disability and/or Autism would be an advantage. Communication with the young people is paramount - the key is time tabling; structure; reliability and consistency. You will be faced with behaviours that challenge, including physical.

The staff team across Caern Services must be fully accepting of our children and be prepared to offer them a professional relationship based on acceptance and informed by our understanding of their individual needs, wishes and experiences. We are passionate about the children and young people that we care for, showing understanding, empathy and consistency in our approach.

You will hold (or be willing to work towards) a relevant professional qualification at SCQF level 7 or above (for example SVQ3 children and young people) plus an HNC in social services. These qualifications are required to register with the Scottish Social Services Council (SSSC) as part of your employment. There may be external grants available to partly fund this.

For an informal chat about this role – please call 01968 664 792

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits:Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

We are seeking an enthusiastic and committed Senior Residential Project Worker to join our Pentland Way residential Service.

Barnardo's Caern Disability Services consists of three unique Projects who deliver a variety of quality services for young people with learning disabilities and/or autism. We have done this for over 40 years.

At the Caern Short Breaks Service, we support up to 5 children and young people aged 5-18 by offering respite and short break packages to them and their families.

Working primarily in the residential setting you will promote the happiness, safety and welfare of the young people. You will play an active role in supporting the children and young people and their families/carers to achieve positive outcomes, as identified in the Young People's Individual Support Plans.

ABOUT YOU

Ideally you will have experience in working directly with children and young people in a residential setting. Experience in supporting children and young people with a learning disability and/or Autism is required.

You will work directly with the children and young people on shift, as part of the staff team on rota. In addition to this your main role will include

• Responsibility for the day to day running of the house
• Leading the staff on shift including rota management, leading practice and ensuring staff are working to high levels of performance in the best interests of the C&YP in our care.
• Supervision of staff including Residential Project Workers and As & When staff
• Supporting the Team Manager and Children's Service Manager with the ongoing development of the Service

The staff team across Caern Services must be fully accepting of our children and be prepared to offer them a professional relationship based on acceptance and informed by our understanding of their individual needs, wishes and experiences. We are passionate about the children and young people that we care for, showing understanding, empathy and consistency in our approach.

You will currently hold or be working towards a SVQ3 (Children and Young People) and also be willing to work towards a recognised SSSC qualification/s relevant to this role (Residential Worker with Supervisory Responsibilities).

This is a full-time position (37 hours). Working on a dayshift rota basis, you will typically work a rota of 5 out of 7 days, including weekends. You will require to be flexible for the needs of the Young People and the Service.

For an informal chat about this role – please call Aileen Gallagher on 0131 339 8840.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits:Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

We are seeking an enthusiastic and committed Senior Residential Project Worker to join our Pentland Way residential Service.

Barnardo's Caern Disability Services consists of three unique Projects who deliver a variety of quality services for young people with learning disabilities and/or autism. We have done this for over 40 years.

Our Pentland Way Service is a residential service providing support for up to three older young people. Using a person-centred approach, we aspire to create an environment in which the young people are happy, nurtured and safe. We aim to enhance their lives by supporting them to develop independence in both the domestic environment and the community.

ABOUT YOU

Ideally you will have experience in working directly with children and young people in a residential setting. Experience in supporting children and young people with a learning disability and/or Autism is required.

You will work directly with the children and young people on shift, as part of the staff team on rota. In addition to this your main role will include

• Responsibility for the day to day running of the house
• Leading the staff on shift including rota management, leading practice and ensuring staff are working to high levels of performance in the best interests of the C&YP in our care.
• Supervision of staff including Residential Project Workers and As & When staff
• Supporting the Team Manager and Children's Service Manager with the ongoing development of the Service

The staff team across Caern Services must be fully accepting of our children and be prepared to offer them a professional relationship based on acceptance and informed by our understanding of their individual needs, wishes and experiences. We are passionate about the children and young people that we care for, showing understanding, empathy and consistency in our approach.

You will currently hold or be working towards a SVQ3 (Children and Young People) and also be willing to work towards a recognised SSSC qualification/s relevant to this role (Residential Worker with Supervisory Responsibilities).

This is a full-time position (37 hours). Working on a dayshift rota basis, you will typically work a rota of 5 out of 7 days, including weekends. You will require to be flexible for the needs of the Young People and the Service.

For an informal chat about this role – please call Aileen Gallagher on 0131 339 8840.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits:Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Fife Women’s Aid are looking for an additional full-time member of staff to increase the capacity of our existing MARAC team, working with women experiencing domestic abuse who are at high levels of risk.

If you want to help make a difference in the lives of women, children and young people with experience of domestic abuse, have direct experience of providing one to one person-centred support, an understanding of the causes and impacts of domestic abuse along with good interpersonal skills then you may be the person we are looking for. Applicants will have at least 2 years’ experience of working in a support or advocacy role. The MARAC team is a small supportive team with a wealth of experience to share with new workers. Training will also be provided for the successful candidates.

The successful applicant(s) will have at least SVQ Level III or equivalent level of qualification in social care or other relevant subject, or equivalent experience and willingness to work towards a qualification.

Please join us for an online session to find out more about FWA MARAC service. This will be at 6.30pm on Tuesday 5th May 2026. Please confirm your attendance to info@fifewomensaid.org.uk and we will send you details of the zoom meeting. We hope to see you there.

Fife Women’s Aid is a feminist organisation and strives to be a supportive and empowering employer offering competitive terms and conditions.

Membership of Protection of Vulnerable Groups (PVG) Scheme is a requirement for this post.

As part of a dedicated team at Angus Carers Centre, you will support carers by fostering meaningful relationships, ensuring their voices are heard, and empowering them to exercise their rights. You will collaborate with unpaid carers, and partner organisations to provide guidance, and engaging activities that enhance resilience, confidence, and social connections. Your role will also involve raising awareness, shaping services, and championing carers in decision-making processes.

Angus Carers Centre is a rights-based charity working with and for unpaid carers across Angus.

Why you should consider applying

“After our son’s diagnosis with Autism in 2012 Angus Carers Centre have been a lifeline from the moment I called. It was a like a small weight had been lifted. Knowing someone was there that understood what we were going through and to guide us in the right direction was encouraging. That is when we knew we wouldn't be alone in your journey with Autism.

Through the groups I have become friends with those in similar situations to ours, we have laughed (a-lot) and cried (a little) over the years.

I gained my confidence back, I grew a backbone, became better with confrontation and got to know and love our son for what he was and what he could achieve, not what he couldn’t.

Don’t get me wrong, there have been other groups/charities involved along the way which have also helped shape the young man our son is today but for me especially ACC has been paramount. So much so I became a volunteer, I was then known as Isabel and not Billy’s’ mum. Something that I had missed for a long time. I loved my Monday morning shifts on reception before lockdown. We all know how it feels when you get through to the Dr’s receptionist after the weekend. That was me but for carers. Not always the cheeriest of calls but I knew who could help them and they were soon directed to the correct care worker. It certainly made my Monday Morning.

Anyway enough about me, if you have made the call to ACC well done if not, what are you waiting for, help is there.” – carer & staff member

About Us

Established in 1996, Angus Carers Centre has grown significantly over the last 25 years, and we are now supporting over 1500 unpaid adult and young carers across Angus.

The social, political and policy horizon is changing, and we need to ensure that we provide the right support at the right time. We are entering a new and exciting chapter, and there has never been a better time to join our organisation.

As part of a dedicated and compassionate team, you will provide vital support to carers, fostering genuine and empowering relationships with families, unpaid carers, and partner organisations. Your role will ensure that cares are heard, valued, and placed at the heart of everything we do.

Reporting to the Adult Carers Service Manager, you will have a positive non-judgemental regard and help carers exercise their rights and support them to realise their potential.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives. Our Holland Street service is 24/7 emergency access, supporting individuals aged between 16-35 who are experiencing homelessness with referrals coming via the case work teams at Glasgow City Council.

Main Responsibilities:

This Support Worker role working at our Holland Street service involves working nightshifts on a rota that includes select weekend work. The working hours for this role are 34 hours per week, comprised of 4x 8.5 hour shifts, following an 4 week rolling rota.

The Support Worker will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

To find out more about being a Support Worker, click the link below:

Support Worker Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Working within SYP’s youth-led structure, our Membership Development Officer will work with the Participation and Programmes team to support the delivery of the SYP Elections and deliver our membership and candidate development programmes, in line with the organisation’s strategic objectives.

If you are passionate about amplifying young people’s voices and have the skills to support young people’s meaningful participation in decision-making, we would love to hear from you.

The Society of Antiquaries of Scotland is looking for a new Fellowship and Administration Officer to help grow and sustain our flourishing global network and support our busy programme of events for the public and Fellows (members).

The Fellowship and Administration Officer is the main point of contact for Society Fellows, applicants and general enquiries. They administer and update records in the Society’s CRM database and undertake financial and general office administration. They also support the delivery of the Society’s annual programme of in-person, online and hybrid events.

Location: Hybrid working – all staff are expected to work from the Society’s office at the National Museum of Scotland in Edinburgh at least two days per week (pro rata) and employees starting in a new role will be required to work from the office more regularly in the first instance. However, as there are several flights of stairs up to the Society offices, we are happy to explore different ways of working.

Reports to: Fellowship and Development Manager

Probation: Nine-month probationary period during which time your skills and suitability for the post will be assessed

Main Responsibilities

• Acts as the main point of contact for Society Fellows, prospective Fellows and general enquiries by telephone, email, letters and in person
• Assists with application, Fellowship and subscription queries and Fellowship applications and sends welcome packs to new Fellows
• Administers and updates database records and provides reports from the database (for example, mailing lists for sending biannual newsletters and other printed items to Fellows)
• Assists the Finance Manager with financial administration relating to Fellowship, including standing orders, credit notes, direct debits and Gift Aid, renewals and various mailings
• Assists Fellows with website login access and event bookings
• Monitors the Society’s main email inboxes, responding to queries or forwarding to other colleagues as appropriate
• Produces the monthly Fellows e-newsletter and additional e-mailings as required
• Undertakes general office administration, including meeting room bookings, booking accommodation for Trustees, printing meeting papers and mailings
• Supports with the operational delivery of Society events, including Eventbrite and survey-related tasks for Fellows-only events, liaising with speakers, arranging travel and accommodation, uploading recordings of Fellows-only events to YouTube, and attending and helping at events as required
• Contributes to internal quarterly reports
• Processes and posts merchandise orders

Person Specification

Requirements

• Demonstrable experience of working independently in a busy office for a charity, membership-based organisation or similar
• Demonstrable knowledge, experience and use of CRM membership databases such as Microsoft Dynamics (for example, Silverbear)
• IT literate (for example, experience of using Office 365, Zoom, Eventbrite, WordPress and Mailchimp) and open to learning new digital skills
• Demonstrable experience supporting the delivery of successful events (for example, venue hire, liaising with speakers, and arranging travel and accommodation)
• Excellent organisational and time-management skills with ability to prioritise workload to meet deadlines and to work on own initiative
• Excellent written and verbal communication skills
• High standard of accuracy with close attention to detail
• Strong problem-solving skills
• Ability to work flexibly, including occasional weekend and out-of-hours work

Apex Scotland is the leading employment and training organisation specialising in work with people with convictions.

We believe in a future beyond your past.

Apex Scotland offer a diverse range of services for young people and adults to help them break down barriers to employment, engage in education, or integrate into their communities.

We are looking for a full time Practitioner to join our team in our National Upside Service at 35 hours per week, covering the Tayside area.

The post will present an opportunity to cover our service we deliver in partnership with Access to industry, Action for Children, Barnardo’s, Circle, Families Outside, Sacro and Turning Point Scotland. Upside is a national throughcare service, available in all parts of Scotland. Throughcare provides people in short-term custody or remand with the practical and emotional support they need to transition to community life. The Service will achieve this by working in partnership with the Scottish Prison Service, Community Justice Social Work and other agencies across Scotland to ensure our approach of focusing on meeting people where they are, addressing immediate challenges, and helping them build sustainable futures within their communities are met.

The successful applicant will have experience of working in a community environment and an understanding of Throughcare support would be an advantage. There will be some travel throughout the country therefore a driving license or access to a means of transport is essential.

The right candidate will have an aptitude for working collaboratively with participants, prison workers, SPS, social work and other partners. Offer a tailored and responsive engagement experience to our participants in a person-centred way. The candidate must be able to complete dynamic and robust risk assessments and follow safeguarding practices. An understanding of Prison Throughcare would be an advantage, as would knowledge and experience in working with databases. You would need to demonstrate flexibility and the ability to work in partnership. Some travel may be required therefore a driving licence and/or access to a means of transport would be an advantage. A full description will be available.

This post is funded until end of March 2028 and may require some evening or weekend working.

Membership of the Prevention of Vulnerable Groups (PVG) Scheme is required.

We offer some great benefits, including family friendly policies, flexible and hybrid working and work-life balance. We also have generous annual leave entitlement, employee wellbeing scheme (Perkbox), pension scheme and death in service, company sick pay.

We welcome applications from individuals who share Apex Scotland’s aims and values and value diversity from all sections of the community.