The Redress Support Service provides support for people who are applying to Scotland's Redress Scheme. The Scheme has been set up for survivors of historical child abuse in care in Scotland. It was set up to recognise and acknowledge what happened to them, and the harm which this caused. At the end of the process, survivors may receive a payment, an apology for the abuse they suffered, and emotional support.

The In Care Survivors Alliance was commissioned to provide support alongside this process. In December 2021, the Alliance established its second service to provide this: the Redress Support Service. You may read more about the service here: redress-support.scot

Our partnership approach is rooted in understanding that the impact of childhood trauma is individual and lifelong. We recognise that the experience of abuse in care often means people may face significant barriers to accessing much needed help.

As importantly, everyone we support will have different needs and have insight about what will work best for them. We provide a safe and trusted space for people to explore what is most important to them and to access tailored help toward their goals.

As Impact & Evaluation Lead, you’ll be responsible to plan, design and complete evaluation activity that can assess RSS progress towards its strategic objectives.

You’ll work closely with our Innovation and Improvement team, and other Impact & Evaluation Leads to ensure consistency of approach to evaluation across the organisation, ensuring that Penumbra’s experience and insight from other programmes is applied in Redress Support Service. You will manage data gathering and report writing activities within the Programmes team, to inform service improvement and programme development in collaboration with our partners.

As a mental health charity, we value the wellbeing of our staff. That’s why we want you to know that you’ll be joining a friendly team, who will give you a supportive environment to help you thrive in your role, including all the training you need to feel confident and equipped.

We can offer you a range of employee benefits, and we can promise you’ll be inspired by some amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.

The Hibernian Community Foundation is seeking a dynamic, experienced and passionate manager to lead on all matters relating to communication and marketing. You will be expected to engage with a wide range of stakeholders throughout The Foundation to understand all programmes and activities in operation, helping to make all published material insightful, impactful and, above all, memorable.

The successful candidate will have the opportunity to work on large scale content and fundraising campaigns, working closely with the team at Hibernian Football Club to create exciting and premium material that speaks to the audiences of both HCF and Hibernian FC.

If you are a passionate, creative marketing and communications professional with significant experience in a similar position, this could be the perfect role for your progression. You will be granted high levels of responsibility to take ownership of campaigns, while being responsible for all public-facing material.

Before applying, please read the full Job Description below. If you would like to have an informal conversation about this role or have any questions, please reach out to the current post-holder, Nathan Marino, via nathan@hiberniancf.org or Managing Director, John MacMillan MBE via johnmac@hiberniancf.org.

WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU?

Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets.

Wherever they may be in the world, they face violence, abuse, neglect and exploitation.

Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and Tanzania, we aim to reach these children as soon as they are in danger and intervene before an abuser can. As we embark on our new strategy to 2030, we have ambitious plans to ensure no child is left behind, wherever we work.

The role

We are looking for a Youth Outreach Practitioner for our Glasgow team and are keen to receive applications from those living in and around the City of Glasgow. You’ll be part of a dynamic team delivering Railway Children’s programme in the UK, in partnership with British Transport Police (BTP).

As a Youth Outreach Practitioner, you’ll play a key role in keeping children safe from harm by engaging in patrols to identify and safeguard young people (aged 10-17) at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown.

You will also work closely with our Youth Practitioner, supporting a number of young people who have been identified or referred for 1-1 direct support.

Both aspects of the role will involve working directly with young people and their families to reduce risks, as well as building strong relationships other social care, Police, third sector agencies and local services in the area.

Your base would be near to Glasgow Central Station with regular travel between the station and working in the boroughs of North Lanarkshire, South Lanarkshire, Glasgow and Renfrewshire. This role involves some evenings and weekend hours.

About you

You will have experience of successfully engaging and supporting young people and families as well as working in an outreach or similar setting, in a creative and engaging way with young people with a range of needs and vulnerabilities.

A relevant qualification in an appropriate discipline in working with children and families, community or youth work or equivalent experience is desirable. Alongside this relevant training in safeguarding and/or issues relevant to vulnerable young people and families is essential.

You will need to have experience of providing front line support to safeguard some of the most vulnerable young people in the UK.

Experience of developing productive relationships/partnerships with a variety of organisations such as 3rd sector group, local services and statutory services such a social care to support the needs of vulnerable young people and families is a must.

A full person specification can be found in the job pack.

Partners in Advocacy has delivered independent advocacy services since 1998 and is a trusted provider across Scotland.

We are pleased to offer an opportunity to join our Edinburgh service as an Independent Advocacy Worker.

This is a rewarding role in a supportive, experienced team, where you will make a genuine difference by providing one-to-one independent advocacy to people aged 16 and over with learning or physical disabilities, autism, and older people. You will support individuals in having their voices heard, helping them express their views, understand their rights, explore their options, and participate in decisions that affect their lives.

The role involves travelling throughout Edinburgh to meet people in a range of community and clinical settings. Travel expenses are covered, and you will be supported to plan your work in a way that is both effective and sustainable.

Working closely with the Service Coordinator, you will help maintain accurate service data and support the development of quarterly reports, helping demonstrate the impact of advocacy.

This is a role that offers a high degree of autonomy, alongside regular support, supervision, and opportunities to connect with colleagues across the organisation.

We warmly encourage applications from people from diverse backgrounds.

If your skills and experience align with the job description and person specification, we would be delighted to hear from you.

Please complete the application form, providing examples of how you meet each aspect of the job description and person specification.

Partners in Advocacy is proud to be a Disability Confident Employer and is committed to creating an inclusive and accessible working environment.

What the role is really like

• You’ll be working most of the time independently, managing your own diary and priorities
• You’ll need to be confident working with people aged 16 and over with learning or physical disabilities, autism, and older people
• Your days will vary from supporting someone in a meeting, to travelling across Edinburgh, to completing case notes at home
• Some situations are complex or emotionally demanding, so strong boundaries are essential
• You’ll need to be able to understand complex information and processes, translate them to your advocacy partners, helping them to understand their rights and explore their options
• You’ll need to be comfortable making decisions and working proactively, while staying connected to your wider team
• You’ll be speaking to a range of professionals in a range of settings, communicating and amplifying your advocacy partner's opinions and wishes
• You’ll record, track and compile statistical and other information, writing it into tracking spreadsheets, Microsoft Word forms and create anonymised case studies

You’ll be a good fit if you:

• Are comfortable working autonomously and managing your own workload
• Are comfortable with regular travel across Edinburgh as part of your working day
• Can recognise the right times to check in with your line manager
• Have good planning and are punctual
• Can build trust with people and communicate clearly in a range of situations
• Are organised and able to balance direct work and admin responsibilities
• Have good writing and IT skills
• Are confident travelling independently across Edinburgh
• Value equality, rights, and person-led support
• Can research, read and understand complex information, then translate it and explain it in clear terms

About Hanover

Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our strategic aims are to have Happy Customers, Desirable Homes and a Resilient Organisation.

This is an exciting time to join Hanover. We are continuing to invest in our people, strengthen our culture and modernise how we work. We are also proud to be finalists in the Employer of the Year Award at the Cherries Awards – recognition of our commitment to creating a great place to work.

About the Role

We are delighted to be recruiting for a People Partner who shares our passion for delivering a first-class people service and expert advice to our managers and employees.

This is a fantastic opportunity to join us at a time of growth, transformation and ambition within Hanover. As a People Partner you will play a key role in shaping the future of our people agenda and helping us deliver an exceptional employee experience.

As a People Partner, you will work in a fast-paced environment providing professional support and advice across a broad range of people matters. You will be a trusted partner to managers by helping them navigate challenges, build capability and deliver excellent customer service through their teams.

Our People Partner's have the opportunity to lead and take part in our exciting strategic projects, including the implementation of our new HR system. Your role will involve leading projects, working groups and driving change that will have a lasting impact across the organisation.

The successful candidate will also be a key member of our People and Engagement Strategy Programme Board, helping to shape, influence and deliver priorities that support Hanover’s long-term success.

This is a hybrid role with a minimum of two days per week in an office location in Elgin, Edinburgh or Glasgow.

About You

We are looking for someone who is confident, resilient and thrives in a busy, evolving environment. You will bring strong employee relations experience, sound judgement and the ability to build trusted relationships at all levels.

The key requirements for this role include:

• SCQF Level 8 or equivalent qualification.
• Demonstrable experience of managing and advising on a broad range of complex employee relations issues.
• Experience of reviewing, developing and improving policies, procedures and working practices.
• Experience of leading or supporting change projects and delivering successful outcomes.
• Experience of producing data, insights and reports to identify trends and implement improvements.
• Up-to-date knowledge and understanding of employment law, compliance and best practice.
• Excellent verbal and written communication skills, with strong attention to detail.
• Ability to influence and build effective relationships with employees and managers at all levels.
• Strong time management skills with the ability to manage competing priorities.
• Excellent organisational, analytical and problem-solving skills.
• Resilient, adaptable and able to perform well in a fast-paced environment.

What We Offer:

Hanover offers a supportive and friendly environment where our people are valued and appreciated. We are a Scottish Living Wage employer as well as being a Gold IIP and IIP Gold for Wellbeing and Young Person’s Guarantee employer. Your hard work and drive to succeed are rewarded through:

• Competitive salary and pension options.
• Health and Wellbeing support networks including Mental Health First Aiders and a 24/7 GP helpline.
• Employee counselling service upon assessment.
• Access to our Hanover Perks platform which includes high street discounts and health cash plan.
• Cycle to work scheme.
• Tech Scheme.
• Family friendly policies.
• Payment of PVG or Disclosure (where applicable)

In this role, you’ll:

• Support colleagues across Children First to use our systems confidently and effectively, helping them record their work clearly and accurately.
• Provide first line support for system queries, troubleshooting issues and working with our IT and system partners to resolve them.
• Maintain and improve guidance, templates and support materials, ensuring they are clear, accessible and up to date.
• Contribute to testing, implementation and continuous improvement of systems, including Microsoft Dynamics 365 and Microsoft 365 tools.
• Use insights from user feedback and data quality checks to help improve how our systems support practice, reporting and learning.

We’d love to hear from you if you have:

• Experience in a systems support, ICT support or application support role.
• Confidence supporting colleagues with varying levels of digital confidence, using clear and patient communication.
• Experience of working with business systems such as case management, CRM or HR systems, ideally including Microsoft Dynamics 365.
• Strong organisational skills and attention to detail.
• An understanding of data quality, information governance and the importance of accurate recording.
• A proactive, collaborative approach and commitment to our values.

What we offer:

• A workplace with values of with love, with purpose and with strength
• 40 days annual leave, inclusive of bank holidays
• Pension scheme and wellbeing support
• Flexible and hybrid working arrangements
• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
• Blue Light card discount
• A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

Job Purpose

To provide high quality advice and representation to individuals and families on income maximisation, welfare benefits, debt, housing and money, in line with the Scottish National Standards for Information and Advice Providers.

The adviser will deliver support across a range of settings in line with MAT Standard 8, which states that all people must have access to independent advocacy and support for housing, welfare and income needs. This includes helping individuals to navigate services, have their voice heard, and secure their rights, particularly where poverty, stigma or complex needs create barriers to engagement. The adviser’s work forms part of a project funded through the DDTF Improvement Fund, administered by Corra, which aims to reduce drug-related harm by addressing the wider social and structural factors that impact on recovery and wellbeing.

By joining our team, you will be helping alleviate poverty and improve individuals, families and children’s lives and ensure our Vision is fulfilled, in that no one in our communities endures hardship.

Key duties include developing effective policy narratives and using these to create change in key areas relating to anti-racism in Scotland.

The successful candidate will have excellent awareness of the Scottish policy environment and experience of previous work in informing public policy or in campaigning. They will have knowledge of equality issues and most importantly, the desire and ability to make a real improvement to racial equality in Scotland.

Who Cares? Scotland is Scotland’s only national independent membership organisation for Care Experienced people. Our strategic vision is to secure a lifetime of equality, respect, and love for Care Experienced people in Scotland.

At the heart of Who Cares? Scotland’s work are the rights of Care Experienced people, and the power of their voices to bring about positive change.

We provide individual lifelong relationship-based independent advocacy and a broad range of imaginative participatory and engagement opportunities for Care Experienced people across Scotland. We work alongside Corporate Parents and communities to broaden understanding and create change. We work with policy makers, leaders, and elected representatives locally and nationally to shape law, policy, and practice, working together to build on the aspirations of The Promise and secure positive change.

The post is primarily focused on the development, delivery, and evaluation of our Communities that Care work within schools primarily in Edinburgh but will feed into our national work too. Providing training and support to schools and other organisations across Scotland and leading on the evaluation and reporting will be key to this role.

The post holder will work with the Coordinator and existing Development Officer to deliver and report on an already-established programme of training and support for all schools in Edinburgh. The post holder will be responsible for liaising with all primary and secondary schools and key senior leaders within the local authority; providing ongoing training and support; gathering evaluation data via ongoing consultation and focus groups with teachers and pupils; and reporting on the impact of this work on the school community/wider local authority.

Whilst the post holder will have a principal focus on Edinburgh schools, they will also support the delivery of the Communities that Care model to schools and local authorities across the country. Participation is also a key part of this role, with the post holder leading on the development, delivery, monitoring and evaluation of local participation groups and supporting local Care Experienced people to engage with our wider membership offer.

The successful candidate will be joining Who Cares? Scotland at an exciting time, when the voices of those who are in or have experienced care are growing in power, individually and collectively – bringing with them insight, challenge, hope and change. While we would welcome the knowledge gathered through relevant qualifications, we are just as interested in relevant work experience.

We welcome and encourage applications from those with experience of care.

If this sounds like the role for you, we would love to hear from you. For an informal conversation about this opportunity please contact Ray MacLean at rmclean@whocaresscotland.org.

We are looking for a Mentor Services Coordinator to support our volunteer mentors across Forth Valley.

About the role

Our Mentor Services Coordinators are the key contacts for our volunteer mentors from their first enquiry about mentoring until they are matched with a young person. The Mentor Services Coordinators conduct in depth interviews with all prospective volunteer mentors, organise training, organise PVG checks and make the process as smooth and supported as possible.

Key responsibilities:

• Providing excellent customer service to prospective and existing mentors using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person.
• Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey
• Deliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.

About you

• Customer service experience
• Based in Forth Valley
• Experience of or strong interest in working or volunteering in the charity or third sector
• An understanding of young people and educational settings
• People person with excellent communication and listening skills and empathy
• Well organised with great administrative skills and attention to detail
• Excellent desktop and database skills

About us

MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as North East and South East England. We are committed to helping the country’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential.

Our mission: To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.

Our vision:MCR Pathways will work until every young person has someone to help them find their way.

You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

Benefits include:30 days annual leave in first year rising to 35 days from 2nd year of employment, 7% Employer Pension Contribution, 3 further days of annual leave between the December and January public holidays, additional day off for your birthday, Employee Assistance Programme, Life Assurance – 4 x salary.