The Volunteer & Programmes Co-ordinator will help with the day-to-day coordination of those who generously share their time and talent with Glasgow Children’s Hospital Charity, helping ensure their experience is well-organised and supported.

You’ll work closely with the Volunteer Manager and Charity Impact Team to keep our volunteer programme running smoothly - supporting fundraising events, hospital-based roles and more.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

Context and Purpose of the role

The Community Outreach Project (Scotland) an initiative to bring the Ramblers strategy to life, and open the outdoors to some of the groups that have the most barriers to getting out walking. The project works with community-based contacts in urban areas with a focus on refugees, asylum seekers and people from global majority communities.

Who are we?

We are Scotland’s design museum. Designed for everyone, firing imaginations and sparking curiosity in design across Scotland and around the world. At V&A Dundee we are on a mission to inspire and empower through design.

Design shapes our world, it's part of everyday life and it's everywhere. We are a museum with energy and have a vision of the future where everyone is inspired through design and recognizes its far-reaching impact in our lives.

We are a welcoming place for people of Dundee to explore design and to use as an everyday part of their city, as well as inviting visitors from around the world. We are part of the V&A family of museums that celebrate creativity in all its forms from across centuries, for everyone.

Role Profile

We are seeking an experienced and motivated Management Accountant to join our small team at V&A Dundee - Scotland’s design museum. This is an exciting opportunity to play a key role in supporting the financial management of a mission-driven charitable organisation. Working alongside passionate colleagues you will join us in our mission to inspire and empower through design, contributing to informed decision-making and the long-term sustainability of our exhibitions and public programmes.

The Management Accountant plays a key role in ensuring the financial sustainability and effective stewardship of the charity’s resources. Working closely with budget holders, senior leadership, and programme teams, the postholder will provide timely, accurate management information to support decision-making across exhibition, fundraising, and learning activities. The role reports to the Head of Finance, with supervision duties over the finance assistants’ team.

The successful candidate will be responsible for assisting the Head of Finance in budgeting, forecasting, financial analysis, and reporting, with a particular focus on grant-funded projects, restricted income, and compliance with funder requirements.

Forth Valley Advocacy is an independent advocacy service promoting the rights, freedom and dignity of vulnerable people, supporting people to have their say and defending disadvantaged people from abuse and exploitation. The service is based on human rights principles and ensures that a stronger voice is given to individuals made vulnerable by complex life situations.

Male Support Worker

(Occupational Requirement – Equality Act 2010, Schedule 9)

We are seeking a male support worker to provide advocacy support to male service users who have requested same-sex support for reasons of privacy and dignity. This requirement is a genuine occupational requirement under Schedule 9 of the Equality Act 2010.

We are committed to equality and diversity and welcome applications from all backgrounds.

We are seeking an Advocacy Worker to join our existing team enabling Forth Valley Advocacy to continue providing high quality, person centred Independent Advocacy services across the Forth Valley area. You will join an enthusiastic team of experienced Advocacy Workers and will report to the Team Leader. The caseload is varied and will include work with individuals who are subject to legislation, including mental health care and treatment, and people using care and support services or who are in transition between services or settings.

With a commitment to ensuring that Advocacy Partners voices are heard, you will have a strong belief in empowerment and inclusion. As a member of the expanded team, you will contribute to the development of the service as it continues to provide independent advocacy throughout this period of growth.

Due to the widespread geography covered by this post, you must be a car driver with access to a car.

*The service is based in Falkirk but covers the whole of the Forth Valley area. Hybrid working arrangements are in operation although the successful individual will be required to work from our office during the induction period.

This advert is for a new vacancy. Applicants for the previous post need not reapply as their applications will be reconsidered.

The Caseworker will support Patricia to be an active, impactful and approachable MP. You will provide information, advice and support to local people on a wide range of local, national and international issues.

Managing a large caseload to help to respond to issues raised by constituents by phone, email, social media or face to face, you will be required to communicate with a range of stakeholders including government departments, the voluntary sector, and other organisations.

You will join a small constituency office team, including a full time and part time Caseworker, a Constituency Support Officer and an Office Manager.

Key responsibilities

• Process and manage constituent casework, received by phone, email, social media or face to face - acknowledging receipt of enquiries, gathering relevant information, and corresponding with government departments and other agencies and organisations as appropriate
• Attend and assist with MP constituency advice surgeries and other relevant meetings, following up as appropriate
• Draft responses to constituents and ensure all cases are dealt with promptly, sensitively, confidentially, and in line with the MP’s policies
• Log and monitor all cases, ensuring that progress is tracked, and actions are completed
• Analyse patterns of enquiries and produce information and reports to inform ongoing work
• Retain records and information confidentially and in line with data protection legislation
• Some work outside of normal working hours may be required, particularly for MP advice surgeries, and occasional work travel

Required skills and values

• Ability to deal with and prioritise a large and varied caseload, and work well under pressure
• Ability to manage expectations in sometimes challenging circumstances
• Excellent interpersonal and written communication skills
• Good IT skills including MS Office
• Ability to draft letters and emails to a high professional standard
• Ability and willingness to develop knowledge in specialist areas
• Ability to work independently as well as effectively as part of a small team
• Discretion and professionalism
• An understanding of Scottish and UK politics and governance
• Sympathetic to the aims, values and objectives of the Labour Party

Desirable skills

• Previous casework experience

This is a full-time role worked Monday to Friday in the constituency office.

Upon appointment you will be required to apply for security clearance, undertaken by the Security Vetting & Pass Office. See Members’ Staff Security Clearance page for further information.

This is a 2-year fixed term contract due to internal development.

This is an opportunity to join a small, dynamic, ambitious, and welcoming team that believes in the transformative power of youth work and the power of partnerships. Operations Officers support the operational delivery and development of the Duke of Edinburgh’s Award (DofE) through managing a portfolio of Licensed Organisations (LOs).

LOs range from local authorities, state and independent schools to youth organisations, secure units, and community groups. The DofE Scotland Operations team works with these licensed organisations to build their capacity, support their reach into more marginalised communities and ensure quality and compliance with the Award framework.

The DofE Scotland office covers DofE activity across the length and breadth of Scotland, working with over 140 Licensed Organisations and over 19,000 young people in the last year alone. Each Operations Officer manages a portfolio based on broad geographic region.

The role will be field-based and when not attending meetings, employees will work from home. You will need to have an appropriate home office set up and live within or near the region of North Scotland.

What we are looking for:

The successful candidate will be a dynamic and proactive team player, who is able to embrace innovation and change. You will be a confident and effective communicator and collaborator and have experience of building and sustaining relationships with stakeholders across the education and/or youth and community sectors.

You will be a passionate advocate for the work of the DofE and motivated by the charity’s current strategic ambition to give more than one million young people the chance to participate in our life-changing programmes.

Benefits

We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in service benefit 4 x salary, incapacity benefit, generous family leave and sick leave.

The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

About The Duke of Edinburgh's Award

The Duke of Edinburgh’s Award is a renowned charity that empowers young people by offering life-changing programs. With a vision of Youth Without Limits, their aim is to provide over a million young individuals, particularly those facing marginalisation, the opportunity to participate in their transformative initiatives within the next five years. By supporting young people in acquiring new skills, overcoming obstacles, and building confidence and resilience, they promote personal growth and development.

The organisation operates by licensing and supporting various institutions like schools, colleges, youth groups, and hospitals to run their programs. They prioritise the safety of participants and have taken necessary measures to ensure it. Additionally, The Duke of Edinburgh's Award has an Executive Leadership Team that works together to expand their provision and a team of Trustees who set the strategic direction for the charity.

With an international reach in over 130 countries and territories, the DofE is part of The Duke of Edinburgh’s International Award Foundation, which aims to provide opportunities to young people globally. The history of the DofE traces back to 1956 when it was initially launched for boys. Over the years, it has evolved and now offers programs for young people aged 14 to 24, focusing on four key sections: Volunteering, Physical, Skills, and Expedition. The impact of the DofE has been astounding, with millions of young people benefiting from the program. Even during challenging times like the coronavirus pandemic, the dedication and contributions of DofE participants have been remarkable.

As the UK recovers, the DofE continues to support and empower young people, playing a vital role in the national effort. With a rich history and a commitment to youth development, The Duke of Edinburgh’s Award remains a beacon of opportunity and growth for young individuals across the globe.

Team Leader (Every One Every Day Kirkcaldy) Maternity Cover

Corra Foundation’s vision is for a society in which people create positive change and enjoy fulfilling lives. At Corra we are committed to increasing the diversity of our team and encourage applications from all backgrounds.

We are now recruiting for a full-time Team Leader (Maternity cover) role fixed term until 31 January 2027. This is an excellent opportunity for people with relevant skills and experience to join a friendly, hardworking, passionate team keen to make a difference alongside our communities.

Working in the Kirkcaldy Area the postholders will deliver the ’Every One Every Day’ programme. You’ll help to develop ideas brought to you by residents and grow a network of people, projects and spaces which support people to participate. You will use co-production tools and co-creation to ensure everything that happens is led by local people, makes use of their skills and aspirations, and helps to build community. You’ll create welcoming spaces for people to develop and deliver project ideas, as well as a series of makerspaces.

The role will require a person who understand participatory culture and approaches, and are excited about encouraging people to develop their ideas. You’ll have practical skills that can support projects (like cooking, crafting, making, mending or artistic skills). You’ll need excellent interpersonal, relationship building and communication skills, excellent organisational skills, enthusiasm and a willingness to learn. You’ll also have a commitment to Corra’s ‘ways of working’ principles and supporting diversity, equity, and inclusion.

We believe everyone deserves a great Glasgow life and that starts with the people who work here.

Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city. To help us achieve that, we are looking for a Volunteering Officer to join our Volunteering team.

Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.

What you need to know

Hours: 35 hours per week. We welcome conversations about working patterns during the recruitment process.

Contract type: Permanent

Location:Based at our head office in Merchant City, this role combines office-based work with travel to our venues and external events. Hybrid working is available, allowing you to balance time in the office and at home.

What you'll do

As a Volunteering Officer you’ll be a part of the established Volunteering Team, reporting to the Volunteering and Citizenship Manager. You’ll play an essential role in supporting all aspects of volunteer programme delivery, ensuring that our programmes are inclusive and inspiring for volunteers. Your work will make a visible and lasting difference. This could be:

• Supporting our communities
• Helping people get active
• Creating cultural experiences
• Or working behind the scenes to make it all happen

Who you are

We’re looking for someone with the right skills who brings energy to the role. If the following sounds like you, apply today!

We’re looking for:

• Experience of supervising person centred activities or services involving volunteers, including volunteer engagement, guidance or programme delivery.
• Experience of delivering training sessions, workshops or programmes.
• Demonstrable ability to supervise and motivate people.
• Ability to manage the day-to-day delivery of high-quality person-centred services.
• Understanding of volunteering principles and best practice.
• Excellent verbal and written communication skills, with ability to interact effectively with volunteers, colleagues and stakeholders.
• Demonstrates strong attention to detail and organisational skills, including planning, scheduling and maintaining accurate records.
• Competent IT skills and experience in data collection and information management.

Download the Person Specification in the Job Attachments section on MyJobScotland. Use this to shape your application and show how your experience aligns with the job.

When selecting candidates for interviews, managers will look for candidates who meet all the ‘essential’ criteria listed in the Person Specification. If there are many candidates, they may also consider desirable skills. So, include those if they apply to you.

If you still have questions about the role, please contact us at volunteering@glasgowlife.org.uk to arrange an informal chat.

What we offer

At Glasgow Life, our work changes lives. As a charity, we bring communities together and support wellbeing through sport, culture, heritage, and learning.

Learn more about Glasgow Life in our 10 Facts video in the Further Information section on MyJobScotland.

We support you to live a great life. Inside and outside of work. Some of our benefits include:

Holiday

When you join, you’ll get 30 days’ holiday. Plus 6.5 public holidays if you’re full-time. This increases to 35 days after 5 years of service.

Fancy a bit more time off? You can buy extra holiday too!

Pension

Join the Local Government Pension Scheme (LGPS) – a Defined Benefit scheme that provides you with a secure pension for later life.

Support

Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing.

Discounts

As a colleague, you can enjoy discounts on the things you love, from Glasgow Club memberships to our museum shops and our online store.

Flexibility and development

We are proud of our flexible and inclusive work policies, which help you balance work and life. We also offer support for learning, development and career progression.

Please note that Glasgow Life is an Arm’s Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure. This may impact current salaries quoted in job adverts. To learn more, visit - https://www.glasgow.gov.uk/jobevaluation.

What's next

To get started, complete our short application form. In this, you’ll fill out:

• Work history
• Qualifications/training
• Key questions like “Why are you a good fit for this role?”

Use the Person Specification in the Job Attachments section to guide your answers.

Important Dates:

The closing date for this job is 11.59pm on 1 February 2026. Interviews are provisionally scheduled for week beginning 9 February 2026.

Who we are

Our Corporate Services teams keep Glasgow Life running at its best. From Business & Strategy, Finance, HR, Infrastructure, Marketing, Retail, they deliver the behind-the-scenes work that powers everything we do. Whether it's shaping strategy with sharp insights, crafting compelling messages, supporting our people, managing over 100 venues, or generating vital income—this team makes it happen.

Diversity and Fair Work at Glasgow Life

We’re working to build a team that reflects the rich diversity of Glasgow’s communities — where everyone feels valued, respected, and able to be their full, authentic selves at work.

We’re proud to be a Disability Confident and Carer Positive employer, and we welcome applications from people of all backgrounds. Learn more about our commitment to Equality, Diversity and Inclusion here: https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer

We’re also committed to Fair Work First principles, including effective voice, opportunity, security, fulfilment and respect for all our staff. Learn more about our approach to Fair Work First here: https://www.glasgowlife.org.uk/about-us/fair-work-first

We’re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities.

Glasgow Women’s Aid provides information, support and temporary accommodation for women, children and young people experiencing domestic abuse. We have refuge accommodation, follow on services and outreach services both for women and children across Glasgow.

The purpose of this role is to provide therapeutic support to women experiencing domestic abuse, during their stay in refuge and as they move out into the community. This will involve providing innovative and creative 1-1 and group work support. You will provide person centred support to women as they move through their journey and will advocate to make sure that women’s voices are heard and their needs are met.

It is essential that you have experience of providing support to women who have experienced gender-based violence. A suitable qualification that meets with SSSC Housing Support registration is also required (examples would be HNC Social Services or SVQ Level 3 Social Services and Healthcare). The nature of our work requires a commitment to the feminist analysis of domestic abuse and to the values of Glasgow Women’s Aid. Due to the nature of the role it is essential that you have a driving license and access to a car.

As Manager, Customer Experience and Quality, you will lead and manage all aspects of Energy Saving Trust’scustomer experience (CX) framework and consultancy support programme. Your work will ensure world class service delivery across multiple internal and subcontracted advice teams and customer channels, championing a customer first culture and driving continuous improvement.

You’ll oversee the implementation and maintenance of our CX framework, ensuring new and live programmes meet requirements for training, quality monitoring and customer feedback analysis. You’ll manage a robust consultancy programme -delivered by yourself and your team - supporting cross team colleagues to achieve CX based targets, embed a customer first culture, and deliver actionable recommendations for improvement.

You’ll provide clear leadership for your direct reports, oversee daily operations, and prioritise multiple CX related projects, demonstrating strong decision making and initiative. You’ll also ensure effective use and development of CX systems, resources and tools, and manage the collation and analysis of data to inform decisions, shape service design and embed improvements.

Success in this role means delivering measurable improvements in quality, customer satisfaction and operational efficiency, while supporting Energy Saving Trust’s strategic aims and competitive advantage. You’ll act as a CX advocate across the business, influencing service design and strategic decisions, and helping to embed a customer focused culture.

By leading projects that foster innovation and efficiency - including digital and automation, you’ll contribute directly to our mission to address the climate emergency, supporting people and communities to take confident steps towards a more sustainable future.

The team

Our Customer Experience and Quality team sits within the Operations Centre of Excellence and works like consultants across Energy Saving Trust to help design, measure and continually improve service quality and customer outcomes. We collaborate with multiple programme teams to make great service repeatable, providing frameworks, tools and coaching that help colleagues deliver a consistent, world class experience.

We champion the voice of the customer by combining quality monitoring insight, satisfaction feedback and programme information to highlight trends and agree improvements. We also lead on Net Promoter Score (NPS) practice and reporting, ensuring measures and actions are robust and useful for both B2C and B2B contexts. By doing this, we also help Energy Saving Trust maintain and strengthen its strategic positioning and growth through exceptional service delivery and operational excellence.

Collaboration is at the heart of how we work. We value curiosity, support and practical problem‑solving, focusing on coaching and evidence to drive continuous improvement. Joining us means making a meaningful impact on the journey to net zero, working with clear standards and enjoying learning opportunities through our accredited membership body.

What you will do

• Oversee the implementation and ongoing improvement of Energy Saving Trust’s customer experience framework, ensuring all programmes meet training, quality monitoring and feedback requirements.
• Lead a consultancy programme, providing expert advice and actionable recommendations to internal and subcontracted teams. Support them to achieve customer experience targets and help new programmes shape and design successful customer journeys.
• Manage, coach and develop a small team, fostering a customer first culture and ensuring high performance, engagement and accountability.
• Use data and insight from multiple sources to present reports, inform decisions, shape service design and drive measurable improvements in customer satisfaction and operational efficiency.
• Deliver or coordinate customer experience projects that drive innovation, improve processes and embed efficiencies, including digital automation, in collaboration with colleagues across the organisation.
• Act as a customer experience advocate across the organisation, collaborating with stakeholders to embed best practice, support strategic aims and maintain our competitive advantage.

What you will bring

• Proven experience in people management, with the ability to lead, coach and develop both direct and indirect reports to achieve high performance and engagement.
• Strong operational management skills, ensuring compliance, efficiency and delivery of high-quality outcomes across multiple programmes.
• Expertise in customer experience principles and best practice, with a track record of embedding a customer first culture and driving measurable improvements.
• Excellent data analysis and insight skills, able to interpret and present information from multiple sources to inform decisions and improve service design.
• Confident communication and influencing abilities, with experience providing consultancy advice and collaborating effectively with stakeholders at all levels.

Please submit an anonymised CV and cover letter, removing your name, address, email address, and any other identifying details.

Who we are

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.

At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.

Work where you thrive

At Energy Saving Trust, flexibility isn’t just a policy, it’s how we work. Most of our roles can be done remotely, and many of our people choose to work from home full-time. Prefer an office environment? We have welcoming spaces in London, Edinburgh, Belfast, Cardiff and Hadleigh for those who want to connect in person.

We’ll support you with:

• Generous holiday (25 days + bank holidays + extra Christmas leave)
• True flexibility in how and where you work
• Strong pension & life assurance
• Enhanced family leave
• Green travel perks (EV scheme, cycle to work)
• Professional development support
• Yearly wellbeing allowance