Musselburgh Citizens Advice Bureau is looking for a compassionate and proactive WARMTH Energy Advice Worker to help people across East Lothian stay warm, well and financially secure.

Working as part of our WARMTH (Wellbeing and Resilience through Medical-Thermal Heating) Project, you will support individuals and families whose health and wellbeing are affected by living in cold or hard-to-heat homes. You will provide practical energy advice, income maximisation support, fuel debt assistance and referrals to additional sources of help.

The role includes home visits, community outreach and partnership working with NHS colleagues, community organisations and other local services to ensure vulnerable residents receive the support they need.

This is a rewarding opportunity for someone who is empathetic, organised and passionate about tackling fuel poverty and improving people's quality of life. Experience in advice work, community support or energy advice would be beneficial, and full training and support will be provided.

For an informal discussion about any of the roles, please contact - Louise Marongiu - Louise.Marongiu@musselburghcab.org.uk

The National Trust for Scotland’s curators are storytellers. The team co-ordinates research, helps to disseminate stories and supports property and central teams with the knowledge, tools and training that they need to share the histories of our places with our visitors and supporters in engaging ways.

The Curator North East provides curatorial support for the National Trust for Scotland’s North East region, excluding Fyvie Castle which is the responsibility of the Project Curator – Reimagining Fyvie Castle. They ensure that the cultural heritage of the properties in the region is well researched, understood and interpreted for the public. They have particular curatorial responsibility for the object collections and interiors at the region’s properties, but will also work with landscapes, gardens and intangible cultural heritage (ICH), facilitating cross-disciplinary research and ensuing integrated interpretation across all aspects of properties.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Undertake curatorial duties for a defined region or sub-regional cluster of properties, supporting regional and property teams to ensure collections, interiors, gardens and landscape elements are well researched, understood, and interpreted for the public. This will include:
  • Training and development of colleagues
  • Researching collections, interiors, people and places
  • Interpreting our properties and their stories in creative and relevant ways, informed by audience feedback and evaluation
  • Ensuring collections information is accurate and recorded in a manner consistent with policy and best practice.
• Support the development of and ensure work is consistent with policy and guidance on curatorial work, especially research, interpretation, and management of collections, with particular reference to the Curatorial Vison and Strategy.
• Support the development of Masterplan Projects at properties within the region, ensuring strategic direction is informed by strong understanding of cultural heritage and assets.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications and Experience

Essential

• Undergraduate degree in a relevant subject (e.g. art/architectural history, Scottish history, social history) or suitable equivalent experience.
• Experience of working with historic collections and period interiors and/or cultural landscapes
• Demonstrable experience of a wide range of curatorial and collections management responsibilities in a museum/gallery or heritage environment.
• Experience of building effective working relationships in complex, changing work environment and matrix-management structures.
• Competent object recognition and analytical skills, with proven ability and willingness to curate a wide range of object types.
• Sound understanding of SPECTRUM documentation standards and the requirements for Museum Accreditation.
• Experience of research from primary sources, producing and sharing research outputs.
• Experience of object cataloguing and use of collections management databases.
• Demonstrable experience of planning audience-focused exhibitions and displays.
• Demonstrable experience of creating and enabling audience-focused interpretive and visitor experience solutions.

Desirable

• A post graduate qualification in relevant subject (e.g. history, heritage interpretation, museum studies)
• Specialist knowledge expertise and a track record of publications in a relevant subject
• Experience of effective leadership in a dynamic environment
• Experience of developing and managing collaborative research projects
• A strong understanding of how to use evaluation and visitor research to inform exhibitions and interpretive developments.

Job Summary

The Office Admin Manager post will be to work closely with Service Manger by providing support for the effective operation of our Charity, (Deaf Services Lanarkshire).

We deliver community services, including professional interpreting, training and translation services. This role oversees administrative systems, supports staff and volunteers, coordinates interpreting and training services and social activities and helps ensure the organisation operates efficiently, ethically, and in line with its charitable mission.

Due to the communication need of the Charity Hybrid working is not an option .

The Office Admin Manager will report to the Service Manager in the first instance, thereafter the Board of Trustees.

Key Responsibilities

Office & Administrative Operations

• Manage day-to-day office operations for the charity
• Maintain administrative procedures, records, and filing systems
• Handle incoming calls, emails, and general inquiries
• Support leadership with scheduling, correspondence, and reporting
• Ensure smooth communication across teams, interpreters, and volunteers

Interpreting Service Co-ordination

• Assist with scheduling interpreters for community, medical, legal, and social service assignments
• Maintain interpreter and volunteer interpreter databases
• Communicate assignments, policies, and updates clearly and promptly
• Track completed assignments for reporting, billing, or grant purposes

Client, Community & Stakeholder Support

• Act as a point of contact for service users, partner organisations, and funders
• Coordinate service documentation and confirmations
• Support service quality, accessibility, and community engagement goals
• Support Service Managerat Public Community Events promoting the Charity

Financial & Grant Support

• Assist with invoicing, expense tracking, and bookkeeping using the Xero System
• Assist Service Manager – with budgets and project proposals and management.
• Support donation records and administrative grant documentation
• Manage office supplies and service-related resources

Compliance, Safeguarding & Confidentiality

• Support Service Managerto ensure compliance with charity regulations, contracts, and ethical standards
• Maintain confidentiality of service users, interpreters, and staff
• Support Service Managerto ensure safeguarding, data protection, and audit requirements

Employee Support and Management

• Supervision of Volunteers
• Support Service Mangerto prepare for 6-weekly staff meetings/updates
• Support Service Managerto identify any Issues and review staff training
• Support Service Managerand QS Co-Ordinator in terms of Service Delivery and planning.
• Support Service Managerto ensure adherence to HR and Health and Safety policies and procedures, as well as sickness and absence management and ensure 6monthly/annual updates are completed.

Essential Skills & Qualifications Required

• Experience in office management, non-profit administration, or a similar role
• Strong organisational, time-management, and multitasking skills
• Excellent communication and interpersonal abilities
• High level of discretion and professionalism
• Proficiency in office software and database systems and has experience of digital accounting systems (Xero) or equivalent
• Qualified to Higher level in English (SCQF Level 6) or equivalent

Desired Qualifications

• Familiarity with interpreting or language services
• Knowledge of grant reporting or funder requirements
• Qualified to BSL Level 3 or above or from the D/deaf Community
• Experience working with diverse communities

This is a great opportunity to join a national charity in a key finance role. You would be part of a small finance team and a supportive Central Services department. The joy of the role is that you will get to work with people from across the whole organisation and thus contribute to work aimed at making Scotland a better place for our babies, children, young people and their families.

In this role you will be responsible for the delivery of financial operations and the line management of the finance officer(s). You will need to be an experienced finance professional who has demonstrable hands-on experience in financial processing, is a proactive self-starter, has experience of line management and has strong working knowledge of financial systems.

If you have these skills and want to work in a values-led organisation with a nurturing environment, please take a look at the job description. This could be the job for you.

About Children in Scotland

Children in Scotland is a welcoming and dynamic charity that amplifies the voices, views and experiences of our members and children, families and professionals across Scotland. We achieve this through direct services, meaningful participation, policy work, inspiring communications and sector-leading events and learning opportunities.

We are a vibrant and inclusive community of dedicated individuals and organisations who use our skills and passion to bring evidence-based and fresh thinking together, with one shared aim of giving all children in Scotland an equal chance to flourish.

We are stronger together in driving lasting impact for Scotland’s children.

Diversity

Children in Scotland values the contribution of all our staff, whatever their background. Our recruitment decisions are based on fair, open processes, with appointment on merit. We welcome applications from everyone.

Further information

For an informal chat about the job, please contact Paula Watson, our current Strategic Finance Lead by email on pwatson@childreninscotland.org.uk or our CEO Judith Turbyne on jturbyne@childreninscotland.org.uk

Join Edinburgh Food Project and grow vital income to provide emergency food aid, support and advice to people in hardship, helping create an Edinburgh without poverty, where everyone has what they need to thrive.

As a Fundraising Officer at Edinburgh Food Project, you will play a key role in generating income, building supporter relationships and raising awareness of our work across Edinburgh.

This is a varied, hands-on fundraising role for an experienced fundraiser who can confidently work across corporate, community, individual and event fundraising, with a particular focus on developing individual and corporate income.

We’re looking for a well-rounded fundraiser to help grow income and supporter engagement across funding streams. You’ll build strong relationships, develop new fundraising opportunities, deliver engaging events and campaigns, and provide excellent supporter stewardship.

If you’re proactive, creative, relationship-focused and passionate about making a difference, we’d love to hear from you.

Edinburgh Food Project offers a range of benefits including generous annual leave, competitive salaries, flexible working, and training opportunities.

Join Our Team as a Customer Service Advisor!

We are seeking two Customer Service Advisors to provide an excellent and consistent service to all internal and external customers, using different communication channels and promoting future digital and ongoing changes within the organisation.

You will provide a first point of contact for all enquiries and to have a vast knowledge of all departments within the organisation ensuring correct and efficient responses are delivered against our agreed service standards and key performance indicators.

Key Responsibilities:

• Maintain the day-to-day operation of the Cairn Connect service, taking ownership of customer enquiries and ensuring customer information is efficiently and effectively handled within agreed service level agreements to meet the expectations of our customers.
• Assisting in the delivery of key business services, including Income Management payments and administration, Tenancy Services housing enquiries, antisocial behavior, Repairs reporting and invoice administration and general day-to-day business enquiries, where possible offering a first-time resolution service to meet our key performance indicators.
• Delivers a high level of customer service to all internal and external customers using various sources including telephone, email, face to face, webchat and other digital platforms to ensure an excellent customer journey.
• Perform effective data capture/management using various software systems, to enable accurate reporting and monitoring.
• Maintain and assist with partnership working across the group to ensure collaborative working and consistency of service in key areas and to promote a streamlined one team way of working.

Requirements – What We’re Looking For:

• Experience of working in a fast-paced frontline customer Contact Centre.
• Experience of delivering excellent frontline customer service.
• An understanding of effective and best practice in customer service.
• You should be able to demonstrate high level of computer skills and excellent customer care skills
• A Basic Disclosure and Right to work checks are required for this role.

Employee Benefits: Why Cairn is the Best Place to Work

Join Cairn and enjoy a range of benefits including flexible and hybrid working, health and wellness support, tech and cycle schemes, compassionate leave, and more!

Cairn HA is passionate about creating equal opportunities for everyone and warmly invites applications from all community members.

We have a fantastic opportunity to join the Trauma Support Team with Health in Mind. Health in Mind is a leader within Scotland offering support for survivors of childhood abuse trauma. Our Trauma Support Services support survivors of abuse in a variety of ways to support people to live the life they want to live. Our approach is values based and works alongside people, drawing on their personal strengths.

We are seeking an experienced support and development worker to provide emotional and practical support to people who are adult survivors of childhood trauma, such as physical, emotional, sexual or neglect.

The successful applicant will work with people on an individual and group basis with both practical and emotional support, within our Short-Term Trauma Support Service. You will support people with the impact of their trauma, to improve their mental health and wellbeing, and to develop coping strategies.

If you have two years of experience of supporting people who have experiences of trauma to improve their mental health and wellbeing, we’d love to hear from you!

Right There has spent 200 years standing alongside people in Scotland. Last year, we supported almost 4,000 people to stay in their homes and stay connected to the people they love. Now, as part of our new Highland-wide Intensive Family Support Service, we are looking for an Intensive Family Support Worker who can help young people and families feel safer, stronger and more supported.

This role is about working alongside young people aged 12 to 18 who are at risk of criminal exploitation, or at risk of being accommodated away from their families. Over a focused 12-week period, you will provide practical and emotional support that builds on family strengths, reduces the need for statutory support and helps young people stay safe and connected.

Your role

As an Intensive Family Support Worker, you will build trusted relationships with young people, parents, carers, extended family members and the wider support network around them. You will meet families where they are, with no judgement, and work with them to identify goals, understand needs and create positive change.

• Provide flexible, intensive support to young people and families across Fort William and local surrounding areas.
• Work closely with Social Work, Police, Education and other partners to provide joined-up, wraparound support.
• Use a restorative approach to help families work through conflict, strengthen relationships and build resilience.
• Carry out whole-family assessments that focus on strengths, needs, risks and progress towards agreed outcomes.
• Support young people and families with areas such as wellbeing, education, safety planning, substance use and family relationships.
• Advocate for young people and families, making sure their voices are heard in planning and decision-making.
• Maintain accurate case files and contribute to multi-agency meetings and service development.

What you bring

You may already have experience in family support, youth work, social care, education, community services or another role where you have supported children, young people and families through difficult times. What matters most is that you can build relationships, stay calm when circumstances are complex and work in a way that is respectful, practical and hopeful.

• Experience of working with children, young people and families facing challenges, including those on the edges of care.
• A genuine passion for improving the lives of young people and helping families stay together where it is safe to do so.
• Knowledge of issues affecting children, young people and families, including trauma, poverty and family breakdown.
• Understanding of relevant approaches and policy areas such as GIRFEC, UNCRC, The Promise and SSSC Codes of Practice.
• The ability to prioritise, keep accurate records and produce clear reports when required.
• Confidence using Microsoft Office and digital systems.
• The ability to travel across the agreed geographical area, with a full valid driving licence and access to a vehicle for work purposes.

You will be qualified, or willing to work towards a relevant professional qualification, such as SVQ 2 Social Services and Healthcare for Children and Young People, HNC or above. If this role excites you but you do not meet every point, we still encourage you to apply.

Our offer

• Reporting to: Service Manager.
• Working pattern: average of 35 hours per week, worked flexibly between 8am and 9pm, Monday to Sunday in a pattern that meets the needs of the service and in agreement with the line manager.
• Usual place of work: your home address, with work also taking place in the local community. Travel expenses are paid between your usual place of work and appointments undertaken as part of your duties.
• Annual leave: 6 weeks pro rata in the first year, rising to 8 weeks pro rata in the second year, including public holidays.
• Contributory pension through The People’s Pension, provided you meet auto-enrolment criteria.
• Access to a wide range of benefits including flexible working opportunities, life insurance, enhanced family leave, wellbeing support, mentoring, development opportunities, Cycle to Work and the option to purchase and sell annual leave.

If you are thoughtful, resilient and committed to helping young people and families create lasting change, we would love to hear from you.

It does not matter whether your route into leadership has been through children and families services, youth work, social care, community support, housing, education, health or the voluntary sector. If you care about young people being safe, supported and able to stay connected to the people who matter to them, and you know how to lead a team with compassion, clarity and confidence, this could be the next move for you.

Right There is developing a Highland-wide Intensive Family Support Service for young people aged 12 to 18 who are at risk of criminal exploitation, or who may be at risk of being accommodated away from their families. Working intensively over 12 weeks, the service will provide flexible support that builds on each young person’s and family’s strengths, helping them access the right support at the right time.

The team will work across Highland in close partnership with Social Work, Police, Education, Health and voluntary sector partners to offer multi-agency, wraparound support that helps young people stay safe and families stay together wherever possible.

Right There has spent 200 years standing alongside people in Scotland. Last year, we supported almost 4,000 people to stay in their homes and stay connected to the people they love. We provide tailored support for people living with the effects of homelessness, poverty, addiction or family breakdown, meeting people where they are with no judgement and walking alongside them at the right time.

What you’ll do

• Lead with care and confidence. You will lead, support and develop a team of Family Support Workers, creating the conditions for colleagues to do their best work.
• Keep children and families at the centre. You will make sure support is flexible, strengths-based, psychologically informed and grounded in GIRFEC principles.
• Support safe, high-quality practice. You will help ensure child protection, safeguarding and professional boundaries are understood, followed and reviewed.
• Build strong partnerships. You will work closely with Social Work, Police, Education, Health, funders, referrers and voluntary sector partners to support joined-up outcomes.
• Manage service delivery well. You will oversee planning, performance information, quality assurance, reporting, complaints and continuous improvement.
• Support learning and development. You will facilitate supervision, reflective practice, team meetings, training and ongoing professional development.
• Use resources responsibly. You will help manage budgets, meet funder requirements and make sure the service is delivered within agreed specifications.

What you’ll bring

You may already be managing a children and families, youth support, social care, community or third sector service, or you may be ready for a wider leadership role where your judgement, organisation and values-led practice can make a real difference. We are interested in the experience you bring, how you work with people and your commitment to learning.

• You hold SVQ 4 in Social Services and Health Care, SVQ 4 in Social Services Children and Young People and SVQ 4 in Management, or an equivalent qualification at SCQF level.
• You have experience of managing, coaching, supervising or developing people.
• You understand current legislation, policy and practice relating to children, young people, wellbeing and safeguarding, including GIRFEC and the Children and Young People Scotland Act 2014.
• You have knowledge of child protection and safeguarding protocols, including responding to concerns in practice.
• You understand some of the key issues facing children, young people and families in Scotland today.
• You can plan, prioritise and make thoughtful decisions, including when situations are complex or urgent.
• You communicate clearly and respectfully, in writing and in person.
• You can build positive working relationships with colleagues, partners, funders, referrers and the people we support.

You do not need to have followed one fixed route into this role. Experience in children and families services, care experienced young people’s support, community development, youth work, social work, counselling, psychology, service planning, quality assurance or partnership working could all be relevant. If this role excites you but you do not meet every point, we still encourage you to apply.

Our offer

• Full-time, permanent
• 35 hours per week, worked Monday to Friday between 9.00am and 5.00pm, with a one-hour unpaid break.
• Salary up to £38,896 per annum.
• Core place of work: 34 Station Square, Inverness, IV1 1LE, with travel across Highland as required.
• Annual leave of 210 hours, equivalent to 6 weeks, rising to 280 hours, equivalent to 8 weeks, after year one. This includes public holidays.
• People’s Pension, subject to eligibility.
• Flexible working around programme needs.
• Access to wellbeing support, learning and development, funded qualifications where appropriate, Cycle to Work, Health Shield, Blue Light Card and other employee benefits.

If this sounds like the kind of role where your leadership, values and commitment to children, young people and families could make a real difference, we would love to hear from you. Please tell us about your experience, what matters to you about this work and how you would help create a service where young people, families and colleagues feel respected, supported and able to thrive.

About Us

We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.

I am seeking a Constituency Support Officer to help build stronger, more resilient connections within and between communities across Edinburgh South West.

I am looking for a proactive and confident individual who is passionate about making a positive, enduring/sustained difference in the lives of local people. Candidates could come from the charity sector, or private/public sectors, you do not need to have experience of working in an MPs office.

The successful candidate will work collaboratively with residents, community groups and other local stakeholders to help make Edinburgh South West an even better place to live, work and raise a family.

This community role will focus on ensuring that local people have opportunities to make their voices heard on decisions that affect them, while also encouraging constructive dialogue between individuals and communities across the constituency.