An exciting opportunity has arisen for a dynamic and experienced manager to oversee the day-to-day management of Cruse Scotland East Area, this includes our teams in Fife, Dundee, Angus and Perth & Kinross and the Tayside and Fife Walk & Talk Groups and Cruse Scotland Alternative Pathways support.

Candidates are required to have excellent interpersonal and organisational skills to provide volunteer managerial support, which is often provided from a distance.

Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of enquiries which include bereaved people. You will be required to establish effective working relationships with a range of Cruse Scotland volunteers and staff, as well as funders and partnership organisations. Experience in volunteer management would be advantageous.

Due to the geographical spread of the role, from time to time the postholder will be required to travel to each of the service bases within the East Area; and to other locations within Scotland for meetings and training.

Whilst the role is hybrid, we have an office base in Perth so there will be a regular requirement to have a routine presence in the office.

About Cruse Scotland: We are Scotland’s leading bereavement charity, providing bereavement support to anyone in Scotland who needs us. Bereavement is often one of the toughest experiences that people will face in their lifetime and for some it can be truly debilitating and completely overwhelming. The range of support we offer includes our helpline, instant web-based support, individual and group counselling support, children and young people’s services, training to workplaces and more. See our website crusescotland.org.uk for more information.

The most remarkable thing about Cruse Scotland is the fact that our client services are delivered purely by a volunteer workforce - who are all trained to professional standards. It’s fair to say that their motivation and commitment is contagious, and as such, we value their contributions highly.

Our volunteer workforce of 250 people are located in communities across Scotland and are supported by a small but mighty staff team of 18, the majority of whom are employed part time. The staff team comprise a mix of roles and talents and share a similar passion for the work of Cruse Scotland. The staff team connects fortnightly to ensure a real sense of community and good relationships across the team.

Feedback from our staff satisfaction survey included:

“I haven't been here long, but I can confidently say Cruse Scotland is one of the best organisations I have worked for, both from work and flexibility and overall organisation support from all staff and management”

“I find Cruse Scotland to be a very inclusive organisation with a great ethos, responsive to staff and volunteers”

Upside

This Scottish Government funded programme will deliver inclusive voluntary throughcare services across Scotland for men, women and young people serving a short-term sentence or following a period on remand. A collaborative and relationship-based partnership model underpins delivery to support to achieve positive outcomes for people and wider communities. Improving reintegration and wellbeing ultimately improves lives and reduces re-offending.

We are recruiting a values-driven individual to join our Sacro delivery team in the following role:

1 FTE Throughcare Community Worker based in Edinburgh & Lothians covering Males, Females and YP. (Fixed term until January 2028)

Your role will be to support people returning to their community following a short-term sentence or period on remand providing relational and practical support that is tailored and responsive to the needs of the person. Working collaboratively with Throughcare Prison Worker colleagues and a range of partners you will support in co-ordinated pre-release planning to ensure a person’s journey is effectively supported. This will involve supporting connections to local, and specialist, services where appropriate and importantly wider community connections.

You will have the ability to establish trusting and genuine relationships with compassionate approaches front and centre. You will be self-motivated and understand the importance of collaboration and working in partnership across organisations and sectors to support the best outcomes for people. You will be keen to support your team, Pod area and wider service delivery demonstrating flexibility to service demand as required.

This role offers an exciting opportunity to be involved in shaping and delivering a new high-profile government funded project, that is truly making a difference to people’s lives.

This role will involve working as part of a dynamic local team with workers from across Partner organisations. Primarily remotely, with some work expected at our designated work hub (Edinburgh/Glasgow) and travel as required to support engagement events across the partnership. Being educated to at least SVQ level 3 or equivalent is desirable. Experience of supporting individuals in a community setting, a current driving licence and use of a car for work and being computer literate with proficient experience of Microsoft tools are essential.

Don’t meet every single requirement?

Studies show that women and Black, Asian & Minority Ethnic people are less likely to apply for a job unless they meet every qualification. So, if you’re excited about this role but your experience doesn’t align perfectly with the job description, we’d love you to apply anyway. You might just be the perfect person for this role, or another role within Sacro.

This post is subject to a satisfactory Protecting Vulnerable Groups (PVG) scheme membership record.

We offer some great benefits, including family friendly policies, flexible and hybrid working and work-life balance. We also have generous annual leave entitlement, employee wellbeing scheme, cycle to work scheme, pension scheme and death in service, enhanced company sick pay. We will offer learning and development, progression and qualifications with the opportunity for growth and development.

We welcome applications from individuals who share Sacro’s aims and values and want to engage with those we support to help them move on to a more secure, settled and fulfilling life and value diversity from all sections of the community.

For an informal discussion regarding this position please contact Barbara Spence on bspence@sacro.org.uk or telephone on 0131 624 7270.

Upside

This Scottish Government funded programme will deliver inclusive voluntary throughcare services across Scotland for men, women and young people serving a short-term sentence or following a period on remand. A collaborative and relationship-based partnership model underpins delivery to support to achieve positive outcomes for people and wider communities. Improving reintegration and wellbeing ultimately improves lives and reduces re-offending.

We are recruiting a values-driven individual to join our Sacro delivery team in the following role:

1 FTE Throughcare Community Worker based in Lanarkshire covering Males, Females and YP. (Fixed Term To 31 March 2028)

Your role will be to support people returning to their community following a short-term sentence or period on remand providing relational and practical support that is tailored and responsive to the needs of the person. Working collaboratively with Throughcare Prison Worker colleagues and a range of partners you will support in co-ordinated pre-release planning to ensure a person’s journey is effectively supported. This will involve supporting connections to local, and specialist, services where appropriate and importantly wider community connections.

You will have the ability to establish trusting and genuine relationships with compassionate approaches front and centre. You will be self-motivated and understand the importance of collaboration and working in partnership across organisations and sectors to support the best outcomes for people. You will be keen to support your team, Pod area and wider service delivery demonstrating flexibility to service demand as required.

This role offers an exciting opportunity to be involved in shaping and delivering a new high-profile government funded project, that is truly making a difference to people’s lives.

This role will involve working as part of a dynamic local team with workers from across Partner organisations. Primarily remotely, with some work expected at our designated work hub (Edinburgh/Glasgow) and travel as required to support engagement events across the partnership. Being educated to at least SVQ level 3 or equivalent is desirable. Experience of supporting individuals in a community setting, a current driving licence and use of a car for work and being computer literate with proficient experience of Microsoft tools are essential.

Don’t meet every single requirement?

Studies show that women and Black, Asian & Minority Ethnic people are less likely to apply for a job unless they meet every qualification. So, if you’re excited about this role but your experience doesn’t align perfectly with the job description, we’d love you to apply anyway. You might just be the perfect person for this role, or another role within Sacro.

This post is subject to a satisfactory Protecting Vulnerable Groups (PVG) scheme membership record.

We offer some great benefits, including family friendly policies, flexible and hybrid working and work-life balance. We also have generous annual leave entitlement, employee wellbeing scheme, cycle to work scheme, pension scheme and death in service, enhanced company sick pay. We will offer learning and development, progression and qualifications with the opportunity for growth and development.

We welcome applications from individuals who share Sacro’s aims and values and want to engage with those we support to help them move on to a more secure, settled and fulfilling life and value diversity from all sections of the community.

For an informal discussion regarding this position please contact Barbara Spence on bspence@sacro.org.uk or telephone on 0131 624 7270.

Are you a funding or fundraising whizz looking for an opportunity to use your funding or fundraising skills to help Scotland's charities and voluntary organisations to understand the funding landscape better, increase their funding and build their fundraising skills?

Funding Scotland provides in-person and online funding learning and engagement, shares insights into the funding landscape, and manages the biggest grants and funding platform in Scotland. Every year we support hundreds of people and organisations on their funding and fundraising journey. This post is your chance to be at the heart of making that happen.

About the role

We’re recruiting a one-year post to cover the planning and delivery of our Funding Scotland service to ensure Scotland’s charities and other voluntary organisations are supported to thrive.

You’ll have the opportunity to contribute to the development of the service by using your funding/fundraising knowledge and your project management skills to:

• Engage and build relationships with stakeholders across the sector
• Design and deliver online and in-person learning opportunities
• Share funding/fundraising expertise through presentations and other events
• Identify ways to develop funding.scot and ensure its data is accurate and timely
• Contribute to our Fair Funding work
• Collaborate with teams across SCVO to support one another’s plans

About you

• You’ll have worked in a funding, fundraising or grants management post previously, and be comfortable sharing your expertise.

• Your strong project or service management skills will enable you to develop and coordinate the Funding Scotland service throughout the year.

• You’ll bring engaging communication skills to build relationships and present learning and support confidently to the sector.

How we’ll support you

While this is a standalone post, it works with teams across SCVO so you’ll be joining a skilled, experienced staff team who are keen to help you to succeed. This includes our digital, customer service, comms, and learning and events teams.

You’ll also be supported directly by the Head of Information and Support in finding your feet and prioritising your workload.

SCVO is a supportive employer, with many wellbeing support policies and a values-driven approach.

Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, please contact us at HR@scvo.scot

Firefly International’s vision is to promote peace, stability and tolerance in communities affected by war. We support locally-led projects in areas severely affected by conflict that provide safe and inclusive spaces for children to learn and thrive. By focusing on education, the arts, health and well-being, we help to reduce local tensions and promote peaceful dialogue. Currently we support projects in Bosnia Herzegovina and Syria, and support Palestinian communities through funding to partners in Palestine and Egypt.

Firefly International is looking for a part-time Fundraiser to lead our work on legacy giving.

The Fundraiser position is a new post for Firefly International. This position has been made possible through a specific three-year grant we have been awarded to improve our organisational capacity and strengthen our fundraising systems, in particular for legacy giving. We are currently finalising a strategy for legacy and in memory giving and this post will be key for its delivery.

The main purpose of this post is to lead the development of this work on legacy giving and related organisational capacity development, to play a key role in Firefly’s wider fundraising and to co-ordinate closely with other colleagues in our small team of four, particularly those working on finance and on communications and external engagement.

The objective of this post is to strengthen Firefly’s current fundraising approaches and systems with the ultimate aim of increasing the charity’s income and thereby the support available for our partners and the children our joint work serves.

Responsiblities

The Fundraiser will be responsible for:

- Leading work to develop and deliver Firefly’s legacy fundraising approach as a key element within a wider fundraising strategy including in memory giving, community fundraising, etc.

- Identifying related capacity improvements required (e.g. database use, CRM information quality, external communications materials, etc.) and implementing such improvements.

- Contributing to Firefly’s wider fundraising strategy development and delivery.

- Representing Firefly when required, for example at meetings with potential donors, supporters or at fundraising events.

- Helping to shape strategies for, and undertaking, supporter engagement and stewardship.

- Managing key relationships across the Firefly team, Board, with supporters, their families and important interlocutors such as solicitors.

This Fundraiser post has no supervisory responsibilities. However, responsibilities may periodically, and in agreement with the post-holder, involve the oversight and support of volunteers or interns.

Person Specifications

Required experience and qualifications for this Fundraiser role would include:

- At least 3 years’ experience of fundraising, including of legacy fundraising.

- At least 3 years’ experience of supporter stewardship and engagement.

- Sensitivity and strong communication skills – the ability to engage a variety of people on potentially difficult topics and advocate and express themselves clearly.

- People skills and experience of relationship management.

- Attention to detail and a methodical approach to internal systems and external communications.

- Experience of financial management and analysis of fundraising income.

- Experience of and competence in using CRM systems, preferably Donorfy (Firefly’s CRM).

- Understanding of the constraints of a small charity, and willingness to be adaptable and supportive member of a small team.

- Fluent English and strong written and verbal communication skills.

Desirable experience and qualifications for this Fundraiser role would include:

- Membership of Chartered Institute of Fundraising

- Knowledge of the Scottish charity sector and/or of global development work.

- Knowledge and experience of ‘in memory’ giving.

- Knowledge and experience of fundraising for charity endowment funds.

- Training qualifications in CRM systems and/or fundraising.

Applicants must have the right to work in the UK or be eligible to obtain the right to work in the UK by the start date. Firefly International is not able to sponsor a visa for this role.

We are looking for a compassionate, skilled and motivated adviser to join our Thrive Early team.

The Thrive Early Family Adviser will provide practical, holistic support to families with children under five who are experiencing, or at risk of experiencing, poverty. The role will focus on helping families improve their financial wellbeing by providing advice and support around welfare benefits, income maximisation, debt and other financial issues, as well as information sessions to small groups.

A key part of the role will be building trusted, positive relationships with families who may face significant barriers to engaging with traditional advice services. The postholder will work with families over the medium to long term, providing tailored advice, advocacy and practical support to help them achieve greater financial security and wellbeing.

The successful candidate will work closely with colleagues from Home-Start, Save the Children UK, Citizens Advice Scotland and other local partners to deliver coordinated, whole-family support.

Person Specification

Essential:

• Experience providing welfare rights, money, debt or holistic advice.
• Experience supporting people experiencing poverty, financial hardship or complex life circumstances.
• Ability to build trusting relationships with individuals and families.
• Ability to manage a caseload effectively and maintain accurate case records.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with partner organisations and external agencies.
• Commitment to equality, inclusion and reducing child poverty.

Desirable:

• Knowledge of the Scottish Social Security and welfare system.
• Experience of providing information sessions to small groups.
• Experience of working with families with young children.
• Experience of advocacy or casework involving complex issues.
• Experience of monitoring outcomes and contributing to evaluation or reporting.
• Knowledge of local services and support available across the Falkirk Council area.
• Access to a car.

Practical Requirements

The successful candidate will:

• Be able and willing to travel throughout the Falkirk Council area as required by the role.
• Be willing to undertake relevant training and professional development.
• Be able to work flexibly in response to the needs of families and the Thrive Early programme.
• Undergo a PVG check

About Thrive Early

Thrive Early is a partnership programme delivered by Citizens Advice Scotland, Home-Start UK and Save the Children UK. The programme supports the Scottish Government's commitment to tackling child poverty by helping families with children under five to prevent and mitigate the impacts of poverty.

Thrive Early provides integrated, community-based and whole-family support. The programme brings together:

• practical and emotional family support from Home-Start;
• financial, welfare and holistic advice from Citizens Advice;
• opportunities for families to share their experiences and influence service development and wider systems change through Save the Children UK.

Support is tailored to individual family circumstances and aims to improve financial wellbeing, emotional resilience, social connections and access to services.

Equality, Diversity and Inclusion

Citizens Advice Bureau (Grangemouth & Bo’ness) Ltd. is committed to equality, diversity and inclusion. We welcome applications from people from all sections of the community and particularly encourage applications from people whose experiences and backgrounds reflect the diverse communities we serve.

We are committed to making reasonable adjustments throughout the recruitment process and during employment to support candidates and staff with disabilities or other individual requirements.

Age Scotland is the national charity for older people.

Our vision is that no one in Scotland faces the challenges of older age alone.

We provide older people, their families and carers with high-quality information and advice services and we tackle loneliness through our dedicated friendship programmes.

We campaign and influence on the issues older people tell us they care about. We support and fund hundreds of older people’s groups and community initiatives across the country and deliver workshops to improve people’s quality of life.

We involve and empower people affected by dementia and host national forums for older people from ethnic minorities and the LGBTQ+ community to help address the inequalities they face.

We're looking for an enthusiastic and ambitious Corporate Fundraiser – New Business to join our Fundraising team.

This is an exciting opportunity to secure new partnerships with businesses across Scotland and the UK, helping to generate vital income and support for older people. You'll identify and develop new opportunities, create compelling partnership proposals, and build lasting relationships with corporate supporters. From Charity of the Year partnerships and project funding to sponsorship and commercial collaborations, you'll play a key role in delivering our ambitious plans for income growth.

Working closely with colleagues across the organisation, you'll bring our values of empowering, inspiring, inclusive and integrity to life, securing meaningful partnerships that create shared value and lasting impact. Your work will help grow sustainable income, raise Age Scotland's profile, and ensure more older people across Scotland can live well and age well.

If you're a proactive relationship-builder with a proven track record of securing new business and turning opportunities into successful long-term partnerships, we'd love to hear from you.

The post will be Scotland-based, with a blend of office (Edinburgh-based) and home working. As a hybrid role the intention is that office-based and external facing work will constitute 40% of working time over each month. Age Scotland is a flexible employer, and flexible work patterns are available.

In return for your hard work, enthusiasm and commitment to our values you’ll receive a generous benefits package:

• Generous holiday allowance of 39 days (FTE)

• A range of learning and development opportunities

• Company sick pay

• Healthcare benefit through BHSF

• Discounted gym membership

• Discounts from major retailers

• Contributory pension scheme with employer contributions of 9%

• A comprehensive package of support though our Employee Assistance Programme

• Group life cover up to three times your annual salary

• Cycle to work scheme

• Paid carers leave and dependents’ support

• Enhanced family life policies.

Help shape the future of a community charity working to prevent suicide and improve mental health and wellbeing across Inverclyde. We are seeking trustees who can bring sound judgement, useful experience and a commitment to the people and communities we support.

About The Anchor

The Anchor SCIO, formerly Man On! Inverclyde, was founded in 2020. Our work is rooted in relationships, lived experience and accessible community support. We support children, young people, adults and families, creating opportunities for people to connect, build trust and find help.

Our direction is Hope Before Crisis: reaching people earlier, strengthening trusted relationships and building support around everyday life. Relational practice, a trauma-responsive approach and children’s rights inform how we work.

Why we are recruiting

We want a balanced and effective Board whose collective skills and perspectives complement those of our existing Office Bearers and Trustees, CEO and Senior Management Team. New trustees will help scrutinise decisions, strengthen oversight and guide the charity’s development and sustainability.

Skills and experience we are seeking

We particularly welcome experience in one or more of the following areas. You do not need expertise in all five.

1. Human resources and people management Employment practice, organisational culture, workforce development and people-related risk, helping ensure staff and volunteers are supported and treated fairly.
2. Digital and technology Effective use of digital systems, data and technology, with appropriate Board oversight of information governance, data protection and cyber risk.
3. Communications and marketing Strategic communications, organisational profile and stakeholder engagement, helping The Anchor communicate its work and impact clearly and responsibly.
4. Risk management and governance Scrutiny of strategic, operational, financial and reputational risks, including the controls, assurance and reporting needed to manage them.
5. Local knowledge and community connections Understanding of Inverclyde’s communities and connections with local partners, services and networks, bringing community perspectives into Board decisions.

A Board that reflects our communities

We welcome people of different genders, ages, professional backgrounds and life experiences. Lived experience and local knowledge are valued alongside professional expertise. Previous trustee experience is not essential. We are looking for people who will listen, contribute and learn.

The trustee role:

Trustees share responsibility for governance and strategic direction. The CEO and Senior Management Team lead day-to-day delivery. Every trustee contributes to the Board’s collective decisions and responsibilities.

What you will contribute

• Help set and review the charity’s strategy, priorities and longer-term sustainability, ensuring decisions reflect its charitable purposes and the needs of the people it supports.
• Review finances, budgets, performance and impact, ask constructive questions and help ensure resources are used responsibly.
• Scrutinise risk, safeguarding, employment practice, information governance and other areas of compliance, seeking appropriate evidence and assurance.
• Support and constructively challenge the CEO and Senior Management Team, respecting the boundaries between governance and operational management.
• Bring your perspective and skills to discussions, contribute to agreed Board activity and help strengthen relationships and the charity’s reputation.

What we ask of every trustee

You should share our commitment to suicide prevention, mental health and community wellbeing. You will need to listen respectfully, consider different perspectives, exercise independent judgement and be willing to ask questions, including when decisions are difficult.

Trustees must act in the charity’s interests, ensure it operates consistently with its purposes, and exercise care and diligence. You must declare and appropriately manage conflicts of interest, maintain confidentiality and work within the governing document and relevant legal requirements. Appointment is subject to eligibility checks and completion of the trustee declaration.

Time and practical commitment

• Location and status: Inverclyde. This is a voluntary, unpaid governance role. Any expenses will be handled in line with the charity’s policy.
• Meetings: Quarterly board meetings with a sub-committee group prior to each meeting. Trustees should prepare by reading papers and attend regularly.
• Between meetings: Allow time for induction, development and agreed Board tasks. Any additional responsibilities will be discussed before appointment. The appointment term will follow the governing document.

Induction and development

New trustees will receive an induction covering the charity’s work, governing document, finances, key policies and trustee responsibilities. Ongoing development and succession planning will support new and existing trustees to contribute effectively as the organisation evolves.

Are you a caring, creative and supportive practitioner who is passionate about making a difference for children and young people?

An exciting opportunity has arisen to join Barnardo's, working across our Staying Connected and Young Carers services in Aberdeen City and Aberdeenshire.

We are looking for someone who can build positive, trusting relationships with children and young people and provide practical, emotional and creative support.

What will you do?

As part of our team, you will:

• Provide one-to-one support to children and young people.
• Plan and deliver engaging group sessions and activities.
• Support brothers and sisters to maintain and strengthen their relationships, creating opportunities to spend meaningful time together.
• Support young carers to have their needs identified and voices heard, including completing Young Carer Statements.
• Work positively with families and professionals to achieve the best outcomes for children and young people.
• Raise awareness of the needs of young carers and siblings.
• Work across Aberdeen City and Aberdeenshire to meet the needs of children, young people and families.

Is this you?

We'd love to hear from you if you:

• Are kind, creative, inclusive and non-judgemental.
• Have experience of engaging and building relationships with children and young people.
• Can ensure children and young people's voices are at the heart of your work.
• Can provide emotional and practical support while maintaining professional boundaries.
• Enjoy working both independently and as part of a team.
• Are able to work evenings and weekends, which is an essential requirement of this role.
• Hold a current driving licence and are confident travelling across Aberdeen City and Aberdeenshire, including transporting young people when required.

If you are passionate about helping children and young people feel supported, heard and connected to the people who matter to them, we'd love to hear from you.

Further Information

For an informal discussion about the post, please contact:

Nicola Williams

Email: Nicola.williams2@barnardos.org.uk

Pay & Reward Framework

We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by their passion and commitment to Barnardo'svalues.We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive.

The salary range advertised is in line with our pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

Do you want to make a real difference to the lives of people affected by kidney disease?

We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.

About Kidney Care UK

There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

About the Patient Support Service

The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.

About the role

We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service.

Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions.

Key Responsibilities

• Lead a team of five Patient Support Officers to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team.
• Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
• Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
• Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes.
• Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
• Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
• Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.

​About you

We’d love to hear from you if you have:

• Understanding of the workings of NHS patient care pathways.
• Experience of delivering patient support services in a kidney or related health condition environment.
• Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
• The ability to influence, inspire and effectively manage a team.
• Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.

Experience of working within an NHS charity or large health related fundraising environment is highly desirable, as is understanding of relevant UK benefits legislation and entitlements.

Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.