About this role and what is the opportunity within the role

To join an experienced fun team to support the delivery of Centre Without Walls activities and inclusive sporting opportunities. This will be done under guidance from the Vision Community & Sports Lead. Actively engage volunteers and community partners to expand participation and ensure vision groups are accessible, safe, and welcoming.

What does a day in this role look like

To plan, deliver, and coordinate social, confidence-building, and peer-led activities for people with visual impairment, creating safe and inclusive environments that promote wellbeing and social connection.

What development opportunities are available within the role?

Most people learn parts of the job once they are in post, you will have access to in person training and online training. So, if this role interests you and you believe you can help us grow our community-based services we would love to hear from you.

What is expected of you within this role?

Group Delivery and Facilitation

• Plan and deliver social, confidence-building, and peer-led activities (remotely and in person).
• Create and maintain inclusive, supportive group environments where all participants can engage fully.
• Manage light safeguarding and wellbeing checks within group settings and escalate concerns promptly.

Community Engagement

• Actively build community relationships, engage and nurture partner organisations, to recruit new clients and volunteers.
• Work with local community groups to help make activities accessible and welcoming for people with visual impairment.
• Provide volunteers with clear guidance, encouragement, and feedback during activities.

Data and Record Management

• Maintain accurate attendance and activity records for all groups.
• Capture feedback from participants and volunteers to inform service improvement.

Summary of requirements of the role Essential

• Experience in group facilitation (social, wellbeing, peer-led, or creative).
• Proven ability to create safe, inclusive, and engaging group environments.
• Strong interpersonal skills with empathy, confidence, and clear communication.
• Experience of working with veterans or people with a visual impairment in a paid or voluntary capacity.
• Ability to build and sustain relationships with local community partners and volunteers.
• Confidence in representing the organisation in local settings and promoting its services.
• Understanding of safeguarding principles and willingness to act on concerns.
• Ability to work independently, manage time effectively, and balance multiple priorities.

Desirable

• Knowledge of visual impairment and accessibility best practice.
• Experience supporting volunteers or community-led activities.
• Familiarity with community asset-based approaches or outreach work.
• Awareness of veterans’ support services.
• Experience in monitoring participation, gathering feedback, and contributing to service evaluation.

You don’t need to meet every single requirement to be a great candidate. Most people learn parts of the job once they’re in post, so if a role interests you and you believe you could grow into it, we’d love to hear from you.

We’re committed to fair, accessible recruitment. If you need any adjustments, like extra time, a different format, or other support, at any stage of the process, just let us know. Please contact People and Culture on 0131 378 2793 or via people@sightscotland.org.uk who can arrange for any support you need.

About us

For more than 230 years we've been supporting and empowering people with sight loss to live fulfilling lives. We’re proud of what we’ve achieved, but we want to do more. We will build on our rich history to create an organisation which is prepared for the future, and ready to respond to the needs of people impacted by vision loss.

Our vision is bold. We want to be at the leading edge of positive societal change by:

• Investing our funds in the support that makes the biggest difference
• Putting our community at the heart of what we do
• Campaigning for change
• Accelerating prevention and treatment of eye conditions
• Fostering a collaborative culture of innovation and learning

We're determined that no-one should face sight loss alone. We're committed to improving, diversifying and growing our services to make sure we can reach many more people with sight loss - when and where they need us.

Our organisational values - Transform, Unite and Thrive - underpin all the work we do at Sight Scotland and Sight Scotland Veterans.

• Benefits
• Generous employee pension scheme
• Learning and Development opportunities
• Employee assistance programme
• Discounted cinema tickets
• Discounts for carers

Are you experienced in building community power or supporting communities to get active through walking or cycling schemes?

Are you experienced in building community power and running projects which support communities facing barriers to build their efficacy?

Are you passionate about raising the voices of communities that are most affected by climate but which are least often heard? If so we’d love to hear from you!

We are particularly keen to hear from people who experience marginalisation and minoritisation or who are often excluded from decision-making processes. For example, people of colour; people from working-class backgrounds; people from LGBTQ and migrant communities; care-experienced young people and people with disabilities.

About us

Parents for Future Scotland became a charity two years ago as a result of grassroots parent organising and is now a small self-employed staff team with a growing network of activists. We seek to make climate action the norm among all parents in Scotland. We are in the midst of a big step change, increasing our influence and reach across the country, and we need you to help us in doing so. This post will be the first of its kind within the organisation.

About the role

We are seeking an enthusiastic and highly-motivated Community Project Manager to lead the delivery of our Active Travel and Clean Air Project across 10 Edinburgh schools. This role combines project management, community engagement and partnership development. You will work directly with parents, schools, as well as local council and community partners to increase active and sustainable travel, establish and strengthen walking and bike buses , deliver air-pollution awareness activities, and build long-term community leadership. The successful candidate will play a key role in supporting schools to develop tailored action plans, empowering parents to lead change within their communities and ensuring active travel schemes become sustainable beyond the life of the project.

Key responsibilities

• Work with the Learning For Sustainability lead within Edinburgh City Council to onboard schools where necessary.
• Set clear expectations with schools on what they will need to deliver in order to take part in our clean air project.
• Establish excellent relationships with key staff in schools and maintain regular contact in order to support the delivery and promotion of the project.
• Identify and up-skill community “leads” within each school community, giving them the skills/confidence to organise and lead their own self-sustaining active travel initiatives.
• Support the running of active travel schemes on the ground in the mornings term-time (Mon - Friday) until they become self-sustaining.
• Develop bespoke active travel action plans for each participating school and an overall work plan/strategy which demonstrates how the project will meet wider organisational goals.
• Encourage peer-to-peer learning and knowledge sharing amongst school groups.
• Build a pool of volunteers who can deliver air pollution workshops in schools through (1) training volunteers in workshop facilitation skills and the content of our air pollution workshops (2) setting up workshops with participating schools
• Post on our socials regularly and be an active member on our WhatsApp community
• Monitor project outcomes and ensure delivery against targets.
• Maintain accurate records, collect monitoring data and contribute to project reporting.
• Work closely with partner organisations, local authorities and schools to maximise project impact.
• Promote a strong understanding of Parents For Future Scotland amongst parent communities, within your local authority and with partner organisations, and support parents to become organisation members.
• Share learning and best practice through local and national networks.
• Contribute to wider discussions on active travel, climate action and public health.

Skills and experience

• You must be able to competently ride a bike.
• Be a qualified Cycle Ride Leader and First Aid trained, or be willing to undertake these qualifications. Appropriate training will be provided for those who do not currently hold them.
• The candidate will be our ambassador on the ground. It is vital that they feel inspired by our vision, mission and aims, and that they have a proven ability to motivate and inspire others.
• Experience of delivering and managing community projects.
• Proven ability to tailor messaging to different audiences.
• Proven experience of creating strong relationships with partner organisations, communities facing additional barriers and local councils.
• Proven experience of building the skills, confidence and capacities of communities.
• Experience of devising and facilitating workshops, meetings and community discussions.
• Experience of conducting monitoring and evaluation and report writing.
• An understanding of active travel, public health, environmental issues or behaviour change.
• An understanding of social justice perspectives and the systems that cause climate breakdown

Desirable

• Previous experience of working on sustainability and/or active travel-related community projects or initiatives.

What we offer

• 3 days per week on a self-employed basis at £200 per day for 24 weeks (term-time), from August 2026 to 31 March 2027 (£14,400 in total).
• Flexible working environment with flexible hours. The role will require the successful candidate to be available for at least three school commute mornings per week during term time (Monday–Friday). There may be occasions when additional mornings are required, depending on project needs. The specific mornings will be agreed with the successful candidate and will be planned around the needs of participating schools and the wider project. For this reason, we will only consider applicants who live in or near Edinburgh.
• Working from home (with team check-ins regularly).
• We are a fledgling organisation so your skills/expertise will help shape our direction.

Getting the Right Support at the Right Time

Turning Point Scotland are working with Fife Council and other partners to achieve the following aim;

‘Ensure people in Cowdenbeath (and surrounding areas) at risk of or experiencing Homelessness, and people who need help to strengthen their housing stability get the right support, at the right time through a co-ordinated system response.’

We are developing an exciting approach of change. To co-ordinate the system, we have created a Whole System approach. The community navigators will be the people on the ground who will support us to work ‘upstream’ and provide the support identified to ensure people get the right support to address an issue they have, at the right time as early as possible.

The Whole System Approach and role will adapt as we learn what works best for the people that need support.

The role may require meetings across Fife and could evolve to providing a similar support in another area of Fife.

Standard working hours are 9am - 5pm Monday - Thursday, and 9am - 4.30pm Friday.

About the role

The role of Community Navigator will support early intervention and prevent a crisis. Our Community Navigator role will include:

• Supporting people in relation to housing, wellbeing and their wider social circumstances.
• Lead on setting up community drop in’s in Cowdenbeath and surrounding area, building relationships and connecting to established community hubs.
• Working with individuals to provide them with easy access to advice or low-level support. This may be one contact or several over a few weeks to help resolve an issue.
• Supporting people with more complex needs to access support within wider services in Fife, ensuring that we do not let go of someone until we are assured that another support service has taken on the Lead Professional role for the person.
• Supporting people to act in their own lives as well as directly providing support with a variety of issues including, accessing employability services, access and engage with mental health services, register with a doctor or mental health/alcohol or other drug services, linking in with welfare services, help registering child at school, etc.
• Building knowledge of local resources and developing a network of working relationships with local providers / services.
• Supporting the implementation of the steering group’s WSA Action plan and feeding in to the steering group to highlight what works well land not so well so that the WSA can learn and change the system. This will include being involved in Task and Finish groups as required, ensuring lived and living experience is heard and valued in the process.

About You

We are looking for someone who is:

• Flexible to adapt their role to meet the needs of the test of change
• Curious by nature to understand why there are barriers to someone being supported and take action to address why these work or doesn’t work for the people we support
• Self-Motivated and has a ‘can do’ attitude to support people
• Kind, Calm and Compassionate when listening and responding to people.

A level of previous working experience in a community based or social care role is an advantage, but not necessary as full training will be provided to you.

We believe the both lived and professional experience you may have is further enhanced by having the right values of respect, compassion, inclusion and integrity in order to join our team!

About Us – Fife Support Service

The Fife Support Service operates a Whole System Approach team, where these posts will work, in addition to a Housing First Team. This is the start of an exciting journey as we develop the WSA.

We believe that we are not going to end Homelessness by focussing on service delivery alone. Ending, preventing, or responding effectively to homelessness demands input from housing but also from across the public service system – no one service, or approach is going to have all the answers. These inputs need to be coordinated and integrated, underpinned by effective communication and information sharing arrangements and overseen by a strategic structure that brings agencies together around a shared goal. We believe that whatever door someone opens, this is the right door (No Wrong Door Approach) and when this door is opened, they are met with a co-ordinated multi agency response.

Please note that IT skills are required for all our vacancies.

Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.

We welcome applications from all candidates who are eligible to work in the United Kingdom. However, we are not able to sponsor visas.

Turning Point Scotland offers a Salary Matching opportunity within the pay points of the role and based on experience.

Help shape bereavement support across Scotland

Every day, Cruse Scotland supports people all across Scotland who are grieving the death of someone important to them. Through the compassion and commitment of our highly trained volunteers and staff, we provide bereavement support that helps people navigate one of the most difficult times in their lives.

We're looking for an experienced, compassionate and confident leader to join our Senior Leadership Team as our Head of Client Services.

This is a unique opportunity to lead our national bereavement services, ensuring they remain safe, effective, accessible and responsive while helping shape how we continue to develop and improve support for people across Scotland.

"The support group more than exceeded my expectations. I felt heard, felt safe, felt understood and felt less alone." – Cruse Scotland client May 2026

About the role

Reporting directly to the Chief Executive Officer, you'll provide strategic and operational leadership for Cruse Scotland's client services. You'll lead a team of Area Managers, our Helpline Development Manager and Client Services Co-ordinator, to ensure our core services and projects are delivered consistently and continue to meet the changing needs of the people who rely on us.

This is a busy and varied leadership role. Alongside supporting and developing your managers, you'll oversee service quality, safeguarding, clinical governance, service performance and continuous improvement. You'll contribute to organisational strategy, work closely with the Board and senior colleagues, and use data, feedback and lived experience to help shape future services.

About you

We're looking for someone who combines strategic thinking with practical operational leadership.

You will have experience of leading services, developing managers and driving continuous improvement within psychologically informed, counselling, therapeutic, health, social care or similar environments. You'll be comfortable leading through complexity, making sound decisions, managing safeguarding responsibilities and using data and insight to improve services.

“Cruse Scotland got me to the place in my life I need to be and not blaming myself about my mum’s death”

- Cruse Scotland client March 2026

Most importantly, you'll be someone who leads with compassion, integrity and confidence, building positive relationships and creating an environment where staff and volunteers can thrive.

Why join Cruse Scotland?

This is a role where you'll make a genuine difference - not only to the people who access our services, but to the volunteers and staff who make those services possible.

Our volunteers are at the heart of everything we do. Their commitment, compassion and generosity are truly inspiring, and you'll have the privilege of supporting services that enable them to make such a positive impact across Scotland.

“Volunteering with Cruse Scotland has given me a real sense of connection—both with the clients I support and with my fellow volunteer counsellors, who are incredibly supportive. It’s also strengthened my connection to my local community by allowing me to support people during one of the most difficult times in their lives. Seeing clients feel heard, understood and accepted as they process their grief is incredibly meaningful” – Cruse Scotland volunteer June 2026

You'll also become part of a small but mighty staff team of 18. Although we're based across Scotland with many working remotely much of the time, we make a real effort to stay connected. We meet online every fortnight to share ideas, support one another and celebrate successes, and we come together in person at set times across the year because we know that strong relationships help us do our best work.

“It's been an absolute pleasure working with such a genuinely lovely and dedicated group of people, I'll really miss working with everyone” – employee quote July 2026

If you're looking for a leadership role where you'll have the opportunity to shape services, inspire others and improve the experience of bereaved people across Scotland, we'd love to hear from you.

Please note that we are unable to offer visa sponsorship for this role

Embracing difference, leading change

About the opportunity:

An exciting opportunity has arisen to be a part of a change-making service, called Appletree Community. Supporting the individual, who has multiple learning disabilities including autistic traits, you will build a nurturing relationship with him, whilst gaining a rich understanding of him and how best to support. Collaborating with the dedicated team and his mother, you will use coaching, training and practical advice to develop and improve autism practice. As an organisation, we follow a stress reduction model of support, ensuring a low stress environment is achieved.

In this role, you will:

• Be actively involved in service delivery – minimum of 20 hours per week
• Reporting to the Tayside Services Manager, the Appletree Practice Advisor will support the translation of theory into practice and support the embedding of learning that focuses on reducing stress,
• Developing clear communication with the person and amongst the wider team, developing activities, supporting wellbeing and individual voice and choice,
• Support staff to complete an SVQ relevant to their registration with the SSSC
• Work collaboratively with the services and our low arousal leads to ensure the consistent application of our low arousal approach.
• Form an important part of the person’s support network; liaising with the person, their family, the wider team and various stakeholders to ensure the person’s needs and goals are met.

About You:

• The successful candidate will bring expertise and specialist knowledge, demonstrated through the following:
• Extensive, up-to-date expertise in autism, with a strong understanding of the experiences of autistic individuals and their families across the lifespan.
• Advanced knowledge of trauma-informed practice, with the ability to recognise and respond to the impact of trauma on individuals.
• Highly developed communication expertise, including the confident application of specialist tools such as visual supports (e.g. photographic tools, Now and Next) and Makaton to enable meaningful engagement.
• A strong foundation in autism practice and/or lived experience, with a proven ability to translate complex theoretical frameworks into practical, person-centred approaches.
• A clear commitment to eliminating restrictive practices and restraint, championing rights-based, ethical, and evidence-informed care
• A proactive, solutions-focused mindset, with experience of driving continuous improvement, enhancing service quality.
• SVQ Level 3 (or equivalent) or actively working towards achievement
• Demonstrated ability to apply coaching models to support practice development, capability building, and reflective learning
• Proven experience in managing conflict and navigating complex, high-pressure situations, with professionalism and resilience

Full Job description HERE:

Scottish Autism Offers

• 30 days holiday (which increases with your length of service)
• Non-contributory life assurance scheme
• Workplace Pension
• Wellbeing support
• Access to High Street Retailer and Gym discounts
• Smoke Free Organisation

See our comprehensive benefits package HERE:

This post is subject to a PVG Disclosure check. All new employees must have applied to register with the Scottish Social Services Council within 3 months of starting in post and be registered within 6 months. Scottish Autism cover all the costs of PVG membership and SSSC Registration for employees.

We encourage and welcome applications from people with lived experience of autism.

For more information or an informal chat, please contact Mags Anderson, Regional Manager via mags.anderson@scottishautism.org

Do you want to make a difference to the lives of young women who’ve experienced CSA, exploitation and other forms of sexual violence? Could you help them develop the skills needed to cope with what has happened to them, to help them build an independent life and a positive future?

As a Trauma Informed Education (TIE) worker delivering psycho-education group sessions for SAY Women, you will be working within a trauma-informed and feminist framework to provide this for the young women we support. You will join a reflective and caring community, working together to create an active, warm and welcoming environment for all our staff and young women.

We are a small, committed organisation with a strong and supportive team that is continuing to grow. We are looking for a solution-focused, creative and dynamic individual who can build strong relationships with vulnerable young women and develop and deliver group work programmes and experiences that meet their needs.

The role will involve delivering groups both face-to-face and online, depending on the needs of the young women and the circumstances at the time.

Through new funding, our group work has expanded into community settings. The successful candidate will therefore need to be flexible and confident in working in a variety of community spaces, as well as at our office and support hub in central Glasgow. The role will also involve networking, building partnerships, promoting groups both in person and through social media, and developing new opportunities for young women to access our services.

You can find out more about SAY Women, our work and the difference we make for young women through our website and social media channels.

What We Offer

We recognise that supporting survivors of trauma requires organisations to support the wellbeing of their staff. We are committed to creating a positive, reflective, and sustainable working environment grounded in feminist values and practice.

Employees benefit from:

• Funded clinical supervision appropriate to the role.
• An annual Continuing Professional Development (CPD) training budget to support ongoing learning and professional growth.
• Monthly wellbeing hours to support work-life balance and personal wellbeing.
• An annual wellbeing fund that staff can access to support activities that promote physical, emotional, or mental wellbeing.
• Employee Assistance Programme membership.
• A generous annual leave allowance as well as an additional two-week leave during our Christmas closure period. A commitment to reflective practice, learning, and staff development.
• The opportunity to work within a specialist feminist organisation dedicated to ending violence against women and girls.
• Progressive feminist employment policies that promote equality, wellbeing, flexibility, and a healthy work-life balance.

Are you passionate about using your skills to support a cause that makes a real difference? Early Years Scotland is seeking an experienced Family Engagement Practitioners to join our amazing staff team delivering our family wellbeing services across West Central Scotland.

Early Years Scotland is a registered charity and Scotland’s leading national specialist organisation dedicated to supporting our youngest children, from pre-birth to age five. With nearly sixty years of experience as an expert Third Sector organisation, we take immense pride in our long-standing commitment to those who work for and on behalf of Scotland’s youngest children.

Key Responsibilities

Family Engagement Practitioners (FEPs) with Early Years Scotland (EYS) have a unique, exciting role within the early years sector. An EYS Family Engagement Practitioner has responsibility for providing support and promoting parental engagement and a whole family wellbeing service through the adoption of a multi-agency collaborative approach.

Our EYS staff team work together with children and families on a continual basis, across a variety of settings within communities with a focus on enriching and enhancing parental skills and capacity to improve, strengthen and maximise:

• positive attachments and relationships between parents/carers and children
• early literacy and communication skills
• shared interactions and approaches to learning
• cost-free, enriching and nurturing home learning environments
• healthy living approaches
• support for entitlements
• meaningful transitions

You will be fully involved in shaping, developing, and evaluating our programmes and innovative shared play and learning sessions you deliver.

What Early Years Scotland will offer

EYS will likewise invest in you, providing regular and supported professional learning and experience opportunities that will enhance your career profile, develop your skills and knowledge in creative and unique ways and inspire your practice in new and exciting ways!

• Competitive salary and generous annual leave
• Family-friendly policies that support work-life balance
• 5% employer pension contribution after 3 months
• Access to our Employee Assistance Programme
• Ongoing professional learning and development opportunities
• A supportive, collaborative team culture where your contribution is valued
• The opportunity to build a genuinely new function for the organisation, with lasting impact for children and families across Scotland beyond the funded period

Qualifications

Applicants’ qualifications must be consistent with those required to register as a Practitioner with SSSC, e.g.:

• HNC Childhood Practice at SCQF Level 7
• SVQ Social Services (Children and Young People) at SCQF Level 7
• Additional ELC qualifications welcomed

PVG Scheme membership will be required.

Are you passionate about children’s rights, evidence and storytelling? Early Years Scotland is seeking an Evaluation and Storytelling Officer to help us understand, capture and share the difference our work makes to children and families across Scotland, and to give our teams and our funders the evidence and stories that show what that difference really looks like.

This is an exciting new role for Early Years Scotland. You will design a children’s rights-aligned impact framework, produce evaluation reports across our services, and develop age-appropriate ways to capture the voices of the children and families we support. You will also lead a transformation of how we tell our story across our website and social media and work closely with our Head of Grants and Strategic Fundraising to capture and turn family stories, quotes and evidence into material that strengthens funding applications and corporate partnership pitches.

Early Years Scotland is a registered charity and Scotland’s leading national specialist organisation dedicated to supporting our youngest children, from pre-birth to age five. With nearly sixty years of experience as an expert Third Sector organisation, we take immense pride in our long-standing commitment to those who work for and on behalf of Scotland’s youngest children.

Key Responsibilities

• Design and embed a children’s rights-aligned impact measurement framework across EYS services, mapping our outcomes to articles of the United Nations Convention on the Rights of the Child.
• Develop simple, consistent tools for recording outcomes, participant feedback and service stories that work alongside frontline teams rather than creating extra burden for them.
• Produce evaluation reports for EYS services across our early years, family support, prison-based, and membership services.
• Develop and apply age-appropriate, participatory methods to capture the voices of children and families, so that even our youngest participants have a meaningful role in how EYS understands and communicates its impact.
• Audit and transform EYS’s approach to storytelling across our website and social media, moving from ad hoc communication to a strategic, evidence-led approach.
• Build a bank of compelling family stories, quotes and case studies, working directly with families and children to shape and voice that narrative with dignity, sensitivity and accuracy.
• Work closely with the Head of Grants and Strategic Fundraising, providing case studies, quotes and evaluation evidence to strengthen funding applications and support corporate partnership pitches.
• Develop family stories specifically designed to support fundraising, helping EYS build new relationships with donors.

What We’re Looking For

• Experience of monitoring, evaluation or impact measurement, ideally within a charity, early years or family support setting.
• A confident, sensitive storyteller, able to gather and write compelling family stories and case studies with care and accuracy.
• An understanding of the UNCRC and Scottish Government child and family-based policy, or a willingness to learn and apply a children’s rights-based approach.
• Skill in developing simple, practical tools that frontline teams will actually use.
• Excellent written communication skills, comfortable adapting tone and content for funders, social media and web audiences.
• Confidence engaging directly with children and families, including in sensitive settings such as our prison-based family services.
• Strong organisational skills, able to manage multiple services and deadlines.
• A collaborative approach, able to work closely with the Head of Grants and Strategic Fundraising, extended management team and across frontline teams.

What Early Years Scotland will offer

• Competitive salary and generous annual leave
• Family-friendly policies that support work-life balance
• 5% employer pension contribution after 3 months
• Access to our Employee Assistance Programme
• Ongoing professional learning and development opportunities
• A supportive, collaborative team culture where your contribution is valued
• The opportunity to build a genuinely new function for the organisation, with lasting impact for children and families across Scotland beyond the funded period

Qualifications

• Relevant qualifications and equivalent professional experience will be considered for this role.

To provide specialist income maximisation, triage, and holistic welfare rights advice to individuals and families, with a primary focus on supporting people affected by cancer through the Macmillan money and more service across the North of Scotland. The role delivers a high-quality triage service—operating across phone, digital channels, hospital, hospice, and community outreach settings—to ensure timely access to benefits, grants, and financial support.

This role suits a resilient, empathetic, and highly organised adviser with benefits knowledge and strong triage capabilities. You will work in a supportive, non-judgmental environment to empower clients, while building effective referral routes with Macmillan Delivery partners, health professionals and other partner agencies.

JOB DESCRIPTION

Key work areas and tasks:

Advice Giving & Triage Delivery

• Deliver specialist welfare rights and income maximisation advice tailored to the distinct financial, practical, and emotional needs of individuals and families affected by cancer.
• Provide triage support to the wider organisation in times of peak capacity.
• Provide advice via telephone and email
• Prepare and present cases studies highlighting the services of Macmillan Money and More
• Assist clients with wider related issues integral to their case (such as energy costs, health costs, and charitable grant applications), referring to specialist advisers or partner agencies when needed.
• Maintain high standards of case recording to meet key performance indicators (KPIs), quality standards, and service reporting requirements.

Stakeholder Engagement & Partnership

• Build and maintain strong working relationships with delivery partners across Scotland, healthcare professionals, social care teams, and Macmillan specialists to streamline referral pathways.
• Prepare and deliver information sessions or awareness talks to partner organisations and client groups regarding financial support options.

Social Policy & Campaigning

• Identify systemic issues affecting clients and contribute to social policy evidence gathered by the Bureau and Macmillan.
• Support Macmillan policy, media, and campaign initiatives by capturing detailed case studies, feedback, and trend data.

Professional Development

• Keep up-to-date with changing welfare benefits legislation, regional health/social care policies, and bureau procedures.
• Attend relevant internal, Macmillan, and partner network meetings as agreed with the line manager.
• Actively participate in regular supervision sessions, team meetings, and continuous professional development activities.

ADMINISTRATION

• Use IT systems for electronic case management, statistical recording, document production, and reporting against project KPIs.
• Ensure all work adheres strictly to bureau quality standards, data protection regulations, and administrative processes.

OTHER DUTIES AND RESPONSIBILITIES

• Carry out any other tasks within the scope of the post to ensure effective delivery and development of the triage and wider welfare rights service.
• Demonstrate a firm commitment to the aims, principles, and equal opportunities policies of the CAB service and Macmillan.
• Comply with health and safety guidelines, sharing responsibility for personal safety and that of colleagues during office work and outreach visits.

PERSON SPECIFICATION

• Evidenced understanding of welfare benefits and provision of advice, or an ability to show transferable similar transferable skills.
• Empathy, resilience, and an understanding of the specific physical, emotional, and financial challenges faced by people living with cancer and their carers.
• Understanding of and commitment to the aims and principles of the CAB service and its equal opportunities policies.
• Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
• Ability to monitor and maintain own standards.
• High level of written and oral communication skills.
• Understanding of the issues affecting society and their implications for clients and service provision.
• Ability to use IT in the provision of advice.
• Flexibility and willingness to work as part of a team.
• Willingness to learn and develop skills in advice topics.
• Willingness to train other staff or volunteers
• Numeracy skills required to understand statistics and check calculations.
• An understanding of and respect for the volunteer led ethos of CAB and an ability to reflect this in their day-to-day work.

TACT is looking for one exceptional and experienced individual to become a member of the new Family Forward Ayrshire team.

The Role:

The Early-Stage Employability Worker will provide a dedicated confidence, readiness and early employability strand for adults who are furthest from the labour market and who may not yet be ready to engage with mainstream employability provision.

The role recognises that for some adults, particularly those experiencing poverty, poor health, trauma, low confidence or disrupted life circumstances, a conventional employability offer can be too early or feel unattainable. The focus is therefore on building the foundations for future progression: confidence, routine, participation, relationships, practical experience and a sense of capability.

Working within each person's existing family plan, the Early-Stage Employability Worker will provide flexible, strengths-based support without imposing a compliance or progression requirement. The role will work closely with Family Navigators and the Progression Coordinator so that adults can move towards further employability support when they are genuinely ready, rather than being pushed prematurely into formal provision.

Role Philosophy:

The Early-Stage Employability Worker recognises that employment is sometimes the destination, not the starting point.

For adults who are furthest from the labour market, the first step may be leaving the house, joining a group, trying something new, taking on a small responsibility, volunteering for an hour or simply beginning to believe that change is possible.

The role is therefore about building the first rungs of the ladder. It creates safe opportunities for skills, confidence and participation while remaining connected to the individual's wider family plan. Progression is encouraged when it is meaningful and sustainable, but never pursued simply to meet a target.

The worker's role is to help adults move from “I'm not ready” to “I might be able to”, and ultimately to support them to take their next step when that step is genuinely theirs.

Equality and Inclusion

We are committed to building a diverse workforce and welcome applications from all sections of the community. Applications from people with lived experience of poverty, caring responsibilities or barriers to employment are encouraged.

About TACT:

The Ayrshire Community Trust (TACT) is a charity based in North Ayrshire that provides programmes and projects that make a difference to people’s lives by encouraging, supporting and promoting community action.

TACT are a Living Wage and Living Hours employer.

TACT and CEIS Ayrshireare recruiting jointly as part of this programme, view the CEIS posts here.