Jobs in West Dunbartonshire

Join us to help shape a nature-positive, carbon-negative and thriving future for people and nature in Loch Lomond & The Trossachs National Park. As the National Park Authority, we are focused on leading bold, collaborative action with a range of partners to tackle the twin crises of climate change and nature loss and create a thriving, welcoming place for all.

The Role:

Are you a strategic, creative digital communicator looking for a way to use your skills to deliver meaningful work? At Loch Lomond & The Trossachs National Park Authority, we’re seeking an experienced Digital Communications Manager to provide maternity cover on a 15-month fixed term contract. The successful candidate will lead the transformation of our digital presence, bringing the diverse work the organisation is involved in to life, inspiring diverse audiences with our mission to become a nature-positive, carbon-negative, thriving National Park.

This is a unique opportunity to shape and deliver high-impact digital content strategies, oversee major projects like the testing and launch of our new website and its ongoing development, and drive user-focused content that inspires action and engagement for people and planet. Working at the heart of a creative team within an ambitious organisation, you’ll collaborate with passionate colleagues and stakeholders, using your skills in applying digital-first thinking, user insight and accessibility best practice.

If you’ve got digital expertise, whether from client-side or digital agency roles, and are looking to use that expertise in a role with real purpose, this is your chance to lead change that matters.

Responsibilities:

· Oversee the delivery and ongoing development of a new, accessible National Park Authority website, managing external suppliers, leading an internal project team using Agile methodologies and ensuring a user-centred approach throughout.

· Overseeing the creation and delivery of content outputs for digital channels that are high quality, consistent in brand and tone of voice

and adhere to best practice guidelines on content design, accessibility and usability.

• Embedding and continually improving a content governance framework to enable content owners / writers in other internal teams to deliver accessible and engaging content for our new website.

· Ensure ongoing evaluation of the effectiveness of digital communications activity, ensuring goals and metrics are set for each owned channel and individual campaigns.

· Work with the Media and Campaigns Manager to develop and deliver integrated campaigns and ‘always on’ communications activity that supports National Park priorities and meets user needs.

· Collaborate with teams across the organisation and external partners and stakeholders to mine for ‘good stories’ and content opportunities that support the team and organisation’s wider strategic objectives.

· Co-develop internal communications outputs, reviewing existing tools to ensure that our staff and our Board Members are kept up to date with the broad spectrum of work that the National Park Authority is involved in.

· In tandem with the Media and Campaigns manager and wider team, contribute to the delivery of the National Park Partnership Plan, Corporate Plan and engagement on other strategic work, supporting as required with the engagement of audiences.

· Embed best practice in digital engagement and accessibility within the team and across the organisation, using insight on the latest industry developments and learning from evaluating our work.

· Provide advice and support where required to other Operational Managers and our Executive team on digital projects, development of policies and strategies which have a digital focus.

· Manage budgets for digital projects and content creation and when required, lead on targeted digital and social media campaigns, both organic and paid-for.

· This role involves some line management responsibility and active contribution to the ongoing development of the team and its work.

· Undertake any other duties appropriate to the grade as required.

Who we are looking for:

Your skills, abilities and experience should include:

· Experience of delivering digital projects including website design and delivery.

· Experience of planning and delivering strategic digital communications campaigns, ensuring integration and alignment with offline communications and engagement work.

· Experience of applying user insight to develop communications strategies and evaluating effectiveness using the appropriate tools.

· Experience of motivating and leading team members in a busy, fast-paced environment.

· Demonstrable experience successfully managing a variety of projects including those involving multiple digital suppliers/specialists.

· Understanding of content design principles

· Proficient in managing and updating Content Management Systems, alongside experience providing clear guidance and training to others on effective system use.

· Understanding of user-centred design principles.

· Articulate with excellent interpersonal and influencing skills.

· Proactive self-starter with initiative to use feedback and insight to continually improve work.

· Degree in digital, communications or a related discipline; or equivalent level of management experience within a digital communications role.

· Hands-on experience creating and optimising paid and organic digital campaigns, combined with proficient GA4 analytical skills and the ability to articulate digital metric/event tracking requirements to agency partners.

Ideally, but not essentially, you’ll also have:

• Experience of applying service design principles.

• Experience of applying and raising wider awareness of the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and Web Content Accessibility Guidelines (WCAG) 2.2/2.2AA.

• Experience in client-side digital role(s)

• Understanding of issues relating to Loch Lomond and the Trossachs National Park and its audiences

Ben View is seeking a Community Development Worker to support the delivery and development of inclusive community programmes that make a real difference locally. Working closely with the centre manager, you will engage directly with participants, volunteers, and partners to ensure programmes are welcoming, effective, and responsive to community needs.

Key Responsibilities

• Support the planning, delivery, and evaluation of community programmes, including youth activities, family initiatives, food and warm hubs, garden projects, and themed groups.

• Lead or assist activities and workshops, ensuring a safe, supportive, and inclusive environment for all participants.

• Build strong relationships with community members, gather feedback, and contribute to future programme development.

• Develop links with local organisations and help identify gaps in services.

• Assist with monitoring, evaluation, and outcome reporting.

• Maintain accurate programme, participant, and volunteer records.

• Support health and safety procedures, including risk assessments.

• Contribute to funding applications, fundraising activities, and budget monitoring.

• Promote equality, diversity, and accessibility across all services.

• Work collaboratively with staff, volunteers, and external partners.

About You

Essential:

• Experience working with diverse community groups and an understanding of community development principles.

• Strong communication and interpersonal skills.

• Ability to work collaboratively and manage challenging situations with empathy and professionalism.

• Knowledge of relevant legislation, policies, and best practice in community and volunteer work.

• Confident using Microsoft Office and digital tools.

Desirable:

• Experience in youth work, family services, or similar community programmes.

• Understanding of fundraising, grant applications, and health and safety requirements.

Lomond and Argyll Advocacy service are looking for a person who has experience of alcohol or substance use, either;

• Personally, and in recovery
• Awareness through a family member or friend
• Working knowledge of substance and alcohol dependency issues

This is a part-time post and will focus on continuing to improve access to independent advocacy and other local supports for people impacted by alcohol or substance issues. The post will also provide rights-based peer advocacy in line with the Scottish Governments Strategy: Rights, Respect and Recovery.

This post requires the successful candidate to apply for membership of the PVG Scheme.

Key Responsibilities and accountabilities will include:

• Undertaking relevant learning and development on a Rights Based Approach in Independent Advocacy
• Working with individuals in line with the Scottish Independent Advocacy Alliance standards and principles.
• Working within the aims of LAAS
• Managing your workload efficiently in accordance with the policies and procedures of LAAS
• Working as an individual, but also as part of a team
• Developing your skills by identifying opportunities for learning
• Promoting and raising awareness of LAAS and its work across Argyll and Bute with a focus on ensuring awareness within services and communities in the Cowal area.
• A working knowledge of Windows Office 365 including Sharepoint.
• Sending and receiving emails and using a range of digital platforms
• Delivering rights based independent advocacy
• Monitoring progress towards specific project targets and outcomes.
• Using and developing existing networking techniques to create links with appropriate individuals and groups (statutory and voluntary) to raise awareness of Independent Advocacy
• Self-management

The postholder will:

• Take responsibility for implementing policies, procedures and protocols of LAAS into your daily work.
• Take responsibility for personal safety in and out of the office according to LAAS procedures.
• Adhere to the code of practice for independent advocates as stated by the Scottish Independent Advocacy Alliance and LAAS policy.
• Fully participate in your supervision, team meetings and reflective practice sessions.
• Take ownership of your own learning and development.
• Undertake any other duties as reasonably requested by the line manager or member of the leadership team.
• Will work flexibly to the changing demands of the role.