- Advertised from 17th June 2026
- 35 hours per week X 2 positions
- CF26-27
Role
Do you want to help create a safer, brighter future for children across Scotland?
Children First, Scotland’s national children’s charity, is looking for a Support Line Coordinator to join our national service. By joining us, you will help protect children, support families and make sure no one has to face difficult moments alone.
About the role
Based in Edinburgh with some flexible hybrid working this role sits at the heart of our national support line. You will provide compassionate, skilled support to families, carers and professionals who may be facing some of the most challenging times in their lives.
You will respond to busy and varied contacts through phone, webchat and email, offering timely advice, emotional support and practical guidance. Every interaction is an opportunity to keep a child safe, strengthen a family and make sure children’s voices are heard.
You will record your work clearly and meaningfully so that it reflects families’ experiences and helps us learn, improve and grow our services.
This is a fast-paced role, but at its core it is about connection, empathy and good judgement.
What you will do
- Provide high quality support to families, carers and professionals across Scotland
- Listen carefully to understand what matters most to children and families
- Offer clear advice that helps keep children safe and supports recovery
- Respond to a high volume of contacts with care and professionalism
- Maintain accurate, child-centred records that inform service development
- Work as part of a team to improve how we support families across Scotland
Why this role matters
Families are facing increasing pressure, including poverty, online harm and emotional distress. Our support line is often the first-place people turn.
Your work will help ensure that:
- children are safer
- families feel listened to and supported
- people get the right help at the right time
What we are looking for
- A relevant professional qualification at SCQF level 9 such as social work, health, education or community education
- Experience supporting children, young people or families facing challenges
- Experience of supervising or supporting others, including staff or volunteers
- Strong listening skills and the ability to respond with empathy and clarity
- The ability to manage risk and make sound decisions under pressure
- Confidence working in a fast-paced environment
What you can expect from us
- A supportive, inclusive team where your wellbeing matters
- A strong focus on learning, reflection and development
- 40 days annual leave (pro rata)
- Contributory pension scheme
- Generous family leave
- Flexible working options
Our values
You will be part of a team that lives its values every day:
With love, we put children first with compassion and kindness
With purpose, we work together to transform children’s lives
With strength, we do whatever it takes to protect Scotland’s children
Application notes
We believe all children should have hopes, dreams and opportunities. But for many they don’t exist. This has to stop. We must put children first.
We welcome and encourage applications from potential colleagues from all backgrounds, ethnicity, gender, sexual orientation, religion, belief, disability who share our values.
Do you have what it takes to join our team and help us protect children and keep them safe? We would love to hear from you.
Closing date: Wednesday 1st July 2026.
Interview date: Wednesday 8th July 2026
If you would like to discuss any aspect of the role before applying, please contact:
Simon.Mcgowan@childrenFirst.org.uk
For further information and to apply, please visit here.
Children First has a long tradition of valuing and involving sessional and volunteer workers. To find out more about volunteering with us, please visit our website.
The selection process will include seeking PVG Scheme
Children First is the working name of the Royal Scottish Society for Prevention of Cruelty to Children. Registered Charity No: SC 016092
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Outreach and Participation Officer
- Part time
- £32,231 pro-rata
- Hybrid: Edinburgh
- Closing 30th June 2026
We’re recruiting for an Outreach and Participation Officer to join our Participation, Outreach and Policy Team. Your role will involve delivering a diverse range of project work - including direct engagement with children and young people with complex additional support needs - and supporting activity to make improvements in children and young people’s lives.
In this role, you’ll be responsible for participation and engagement activity in line with our Principles and Guidelines for Meaningful Participation, while also coordinating outreach programmes and information sessions for parents, carers and professionals around additional support needs. We’re looking for someone with experience of inclusive engagement, and the ability to work collaboratively to deliver high-quality projects, training and partnerships that ensure children’s voices shape our work.
Department: Services and Influence
Location: Children in Scotland’s office is in Edinburgh and this will be your official contracted place of work. We have introduced hybrid working based on trust and flexibility. As long as business needs are met, individuals have flexibility in terms of where they work (home / office).
See detail of our salary structure here.
About Children in Scotland
Children in Scotland is a welcoming and dynamic charity that amplifies the voices, views and experiences of our members and children, families and professionals across Scotland. We achieve this through direct services, meaningful participation, policy work, inspiring communications and sector-leading events and learning opportunities.
We are a vibrant and inclusive community of dedicated individuals and organisations who use our skills and passion to bring evidence-based and fresh thinking together, with one shared aim of giving all children in Scotland an equal chance to flourish.
We are stronger together in driving lasting impact for Scotland’s children.
Diversity
Children in Scotland values the contribution of all our staff, whatever their background. Our recruitment decisions are based on fair, open processes, with appointment on merit. We welcome applications from everyone.
Assistant Communication Officer - Enquire
- Part time
- £27,850 pro-rata
- Hybrid: Edinburgh
- Closing 14th July 2026
We and enthusiastic person to join the Enquire communications team as an Assistant Communications Officer and contribute to the work to raise awareness of the Service and the information and advice we provide.
Your role will involve providing core communications support across the team for both internal and external communications and across a range of Service outputs including website, social media and information sessions or events. You will also provide administrative support across the wider Service team.
Enquire
This role will be based within Enquire. Enquire is the Scottish advice service for additional support for learning. Enquire provides a range of information and advice for families and professionals on supporting children and young people with additional support needs throughout their learning. Enquire have an accessible website, a helpline and run a series of free events throughout the year.
Enquire is funded by the Scottish Government and managed by Children in Scotland.
More about Enquire can be found here
About Children in Scotland
Children in Scotland is a welcoming and dynamic charity that amplifies the voices, views and experiences of our members and children, families and professionals across Scotland. We achieve this through direct services, meaningful participation, policy work, inspiring communications and sector-leading events and learning opportunities.
We are a vibrant and inclusive community of dedicated individuals and organisations who use our skills and passion to bring evidence-based and fresh thinking together, with one shared aim of giving all children in Scotland an equal chance to flourish.
We are stronger together in driving lasting impact for Scotland’s children.
Diversity
Children in Scotland values the contribution of all our staff, whatever their background. Our recruitment decisions are based on fair, open processes, with appointment on merit. We welcome applications from everyone.
Childcare Connector - Family Support Worker
- Part time
- £26,640 – £32,560 pro-rata
- On site: Dundee wide, based at Families House, Grampian Gardens Dundee
- Closing 21st June 2026
The Childcare Connector will contribute to the organisation’s vision of a Scotland in which single parents and their children are valued and treated equally and fairly, by supporting the delivery of various components which contribute to the Dundee service, including proactively supporting single parents to find, secure and access flexible childcare that meets their needs, allowing single parents to progress within their current employment, enter employment or enrol in education or training.
The role will include direct work with single parents to understand their needs, their current childcare limitations, and their current barriers to work, education or training. Liaising with childcare providers within Dundee, helping single parents access flexible childcare options and know and understand flexible payment options at local and national level is a key element of this role. This role will include networking and events to promote the Childcare Connector service and will include outreach work with single parents, stakeholders, and partners in and around Dundee.
All roles at OPFS contribute to our mission of working with and for single parent families, providing support that enables them to achieve their potential and help create lasting solutions to the poverty and barriers facing many single parents and their children. Our core values of Justice, Equity, Trust, Collaboration and Compassion are at the heart of everything we do and underpin all aspects of our work.
Therapeutic Grief Practitioner (Children and young people)
- Part time
- £27,715 pro-rata
- On site: Midlothian
- Closing 24th June 2026
Richmond’s Hope was founded in 2003 in the Craigmillar area of Edinburgh and is a charity that supports children and young people aged 4-18 who have experienced a bereavement. We offer tailored one-to-one support for children and young people once a week for an average of 12 weeks. Children and young people are seen in a neutral space which is adaptable for each age and stage of development. The children who come to Richmond’s Hope have experienced the bereavement of a significant person in their life that has significantly impacted their physical and mental health.
The successful candidate for this position should have experience of working in childcare, education, health, playwork or another relevant discipline.
Richmond’s Hope will provide a comprehensive induction and training programme in preparation for starting work with bereaved young people at Richmond’s Hope.
These roles will be part of our wider team at Richmond’s Hope, based in Midlothian, at the Midlothian Innovation Centre, Pentlandfield Business Park, Roslin.
Applicants should have enthusiasm and vision for the work of the organisation, excellent interpersonal skills and be able to work as part of a team and on your own initiative.
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