We are looking for an experienced individual to fill an exciting role within our HROD Team.

Cairn Housing Group require a HR Assistant to provide effective coordination on a wide range of generalist HR activities, to support the HR function in delivering the service within agreed SLA’s, delivering excellent customer service as the first point of contact in HR and offer first line advice to employees and external customers on relevant policies and procedures to ensure a consistent and compliant service.

The HR Assistant plays a pivotal role in the delivery of an excellent HR support and advisory service to support the HR function in delivering the service within agreed SLA’s, in alignment with our vision, values and business requirements.

The successful applicant should have 2 years’ experience in an HR environment, preferably within a similar role and substantial experience of working in an administration-based role.

A Basic Disclosure Scotland check is required for this post.

Glasgow West Housing Association Ltd is a voluntary, not for profit organisation and a registered charity. With history dating back to 1978, we have a vision of shaping thriving communities. With over 1500 rented properties: Homes are our purpose, service and sustainability is our priority.

We have an excellent opportunity for an experienced highly motivated individual to join our Tenancy Team in the post of Services Officer. As Services Officer you will take charge of processing tenancy management requests, handle rent collection and recovery and support the wider team in the delivery of all tenancy services functions.

The successful candidate will have a relevant housing qualification and/or relevant experience, have a high degree of accuracy and attention to detail, be performance driven, excellent communication and multi-tasking skills, and demonstrate a high level of customer service.

A summary of key tasks include:

1. Responsibility for all tenancy frontline services, within delegated authority levels
2. Processing tenancy management requests (joint tenancy, permission to reside, assignation, sub-lets) in accordance with policy/procedures
3. Implementing rent collection/recovery procedures to preparation of compliance sheets/NOPFROP
4. Liaising with Sheriff Officers and attending tenancy recovery
5. Liaising with tenants and other relevant agencies regarding rent collection/recovery (e.g. Trustees/CAB etc)
6. Supporting the Services Team in the delivery of all tenancy service functions including anti-social behaviour, managing tenancy terminations, housing allocations and tenancy sign ups.
7. Participation in reporting and contribution to ARC and other corporate returns and publications.
8. Supporting the delivery of Corporate Plan and Team initiatives and representing the Association at Events.

In return, GWHA offer generous EVH Terms and Conditions including:

• 25 days annual leave and 15 public holidays
• Flexible working practices including flexi time, home working, enhanced occupational maternity, paternity and shared parental leave
• Defined contribution pension scheme
• Ongoing professional development & training opportunities
• Cycle to work scheme
• Specific GWHA benefits including; annual service commitment award, long service award and additional festive leave
• Death in Service Benefit

Post subject to satisfactory Disclosure Check.

Glasgow Care & Repair is a city wide service managed by Southside Housing Association. These posts offer an opportunity to be part of a highly motivated, forward thinking team making a positive difference to people’s lives.

We wish to recruit full time and part time Client Service Advisors to our growing team as we continue to develop and deliver services to a wider range of customers.

The service provides general advice, information and support to older people and people with disabilities living throughout Glasgow. The Client Service Advisor will be the first point of contact for clients, carers and professional agencies, arrange appointments for the Handypersons to visit service users and make referrals to the Care and Repair Technical Advisors as well as recording and updating information systems.

The successful applicants will be passionate about delivering excellent customer service, have a professional telephone manner and have experience of working in a busy environment in a customer focused / service role. Applicants will have a SVQ Level 3 / HNC in Business Administration or equivalent qualification or qualified by significant relevant experience.

Govanhill Community Development Trust promotes the social, economic and environmental regeneration of Govanhill. We do this through the provision of affordable workspaces locally and a programme of community development activity. We are a wholly-owned subsidiary of Govanhill Housing Association – a community controlled Registered Social Landlord operating in the Govanhill and Merrylee areas of Glasgow. The Association owns and manages 2,800 homes and provides a Factoring Service to a further 1,400 owners. It has a substantial Development, Major Repairs and Planned Maintenance Programme and delivers wider regeneration activity in partnership with Govanhill Community Development Trust.

We are seeking a dynamic individual to support people looking for work by providing employability advice and assisting them to access opportunities for volunteering, work placements and training.

Central to the role will be support for a caseload of individuals at different stages of work readiness. Many local residents face additional barriers to work and so a flexible and creative approach will be required. As well as individual action planning, the postholders will support individuals with job search, CV building, job applications and interview techniques. They will also provide some in-work support and engage with local employers and organisations to identify opportunities. Postholders will also work with colleagues in GCDT and Govanhill Housing Association to ensure that a full package of support can be put in place for local people to improve their education, health, housing, awareness of local services and social connections. A positive, team-based approach will therefore be required with a focus on providing high quality standards of service.

This is a new role which is initially funded to end March 2026 but with the possibility of extension for two further years. The postholders will be joining a supportive and dynamic team of community-based workers who are committed to improving the quality of life for local people.