Business Improvement Officer

  • Full time
  • £34,735 – £46,483
  • Hybrid: Livingston
  • Closing 13th January 2025


  • Advertised from 20th December 2024
  • Salary depending on experience. Permanent.

Role

New Year, New Challenges! We have various vacancies within Almond offering exciting opportunities in existing and new posts with the company. This is an exciting time to join Almond, as we embark on a journey towards achieving customer service excellence as part of our five-year business plan.

This is a dynamic new role, giving the ideal candidate an opportunity to make a measurable difference in the business. The post holder will work as part of the Governance and Business Improvement team to work collaboratively across the organisation to review, develop and implement policies and procedures to enhance service delivery and performance. The successful candidate will work with the Data Analyst and use business intelligence and data tools to support the development of performance reporting and analysis.

For more information on each role please email enquiries@almondha.org.uk.

We would like to invite you to come along on Friday 10th January between 1330-1530hrs were members of the teams will be available to discuss the role in further detail.

At Almond, we believe in finding what ‘WORKS’ for our customers and our colleagues. Our values are Work together, Open to change, Respect, Kindness and Social. If you are someone who can work in alignment with our ‘works’ ethos, we would love to hear from you!

Location – Our office is based in Livingston however we are open to location, as stated in our Hybrid Working Policy. For more information on our unique Hybrid Working Policy, and our 9-day fortnight trial please email enquiries@almondha.org.uk.

What will we offer you?

We offer a 36-hour working week over Monday to Friday. (Currently with a 9-day fortnight trial in place, where every other Friday is a rest-day)

We actively promote a healthy work/life balance. We have access to online Health and Wellbeing services and to help promote a healthy lifestyle, we also contribute to your gym membership.

Our pension scheme is active from the day you join us, and we contribute 10% towards it.

Application notes

To find out more, view the Job Descriptions on our website: almondha.org.uk

Closing date for all vacancies – Mon 13 January 2025.

Interviews will be held January and February 2025.