Head of Communications
- Full time
- £48,167 – £58,870
- : Edinburgh/Glasgow office with options for blended working
- Closing 19th May 2024
- Advertised from 6th May 2024
- Hours per week: 35. Type of contract: permanent.
Role
The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it.
Our vision is for a Fairer Scotland where everyone has the advice and information they need to realise their rights, and that the barriers to accessing those rights are effectively challenged.
The advice provided by the Citizens Advice network in communities in every corner of Scotland is life-changing and often live-saving. We use that unique and unparalleled insight and evidence to advocate for people and secure change.
How we tell the story of our impact and the difference we make is critical – this role is a rare opportunity to shape the prevailing public and political debates and drive forward our strategic priorities to ensure that the Citizens Advice Network remains at the centre of decision-making.
Our brand is the most trusted of any advice network in Scotland. You will protect and enhance our brand and be alert to both risk and opportunity. You will retain and build on our sector-leading media presence. We will need you to be adept at identifying the stories that need to be told, and expert in terms of cultivating the relationships and platforms we need to tell those stories effectively and persuasively.
This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and blended/hybrid working opportunities for every role.
Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
CAS provides options for blended working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.
Application notes
How to apply
To apply for this role, please send completed copies of the Personal Details Form, along with your current CV to: recruitment@cas.org.uk
In addition, we ask you to provide a short written statement (maximum of 2 pages) with examples which demonstrate how you meet the requirements of the post, as set out in the job description and person specification.
You can find all necessary forms below or on our website:
cas.org.uk/vacancies/head-communications-citizens-advice-scotland-1
About the employer
Citizens Advice Scotland is an Equal Opportunity Employer.
The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland. Scottish charity (SC016637) and company limited by guarantee (89892)
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Data Governance Officer
- Full time
- £31,146 – £38,067
- Hybrid: Edinburgh or Glasgow office. Hybrid working - min 1 day a week at the office. This is a minimum, but a successful candidate can opt to be office based 5 days per week.
- Closing 6th August 2024
Working with the Strategy, Governance, Performance, and Risk (SGPR) Team, the Data Governance Officer will help us ensure all data is findable, accessible, safe, and secure. You will support the Data Governance Lead on wide range of activities including records management, data protection compliance, information risk, and data quality. You will be a first line point of contact for data and information requests and other records management and data protection-related matters. As Data Governance Officer, you will understand the importance of data quality, records management, data protection by design, and best practice to ensure compliance with statutory and regulatory obligations, including UK GDPR, the Data Protection Act 2018, and Freedom of Information (Scotland) Act, and help foster a positive data governance culture within Citizens Advice Scotland and the 59 Citizens Advice Bureaux (CAB) across Scotland.
This is a fast-paced, wide-ranging role offering you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.
About Citizens Advice Scotland
The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it. We use people’s real-life experiences to influence policy and drive positive change.
Last year the network helped nearly 180,000 people and unlocked £147million for people through things like social security payments and employment entitlements. Our online advice received over 5.4 million page views and our awareness raising campaigns reached millions of people.
Our vision is for a Fairer Scotland where everyone has the advice and information they need to realise their rights, and that the barriers to accessing those rights are effectively challenged.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.
Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.
Data Analyst
- Full time
- £27,685 – £33,837
- Hybrid: Edinburgh or Glasgow office. Hybrid working - min 1 day a week at the office. This is a minimum, but a successful candidate can opt to be office based 5 days per week.
- Closing 6th August 2024
The Data Analyst is responsible for providing analysis and report capabilities to the Citizens Advice Network in Scotland. You will interpret and analyse data using statistical techniques producing reports to support performance management and reporting to funders. You will analyse data and interpret trends or patterns in complex datasets, helping support business needs and decision making. The Data Analyst will support with data quality work, cleaning data and supporting the data team with quality improvement plans to ensure a robust data set.
Working within our Data Team the successful candidate will actively contribute to the provision of data support to the Citizens Advice Network in Scotland. The Network relies upon on high quality data to deliver advice services and to inform and drive our influencing work that aims to improve public policy and service delivery.
Over the next year the team will be working on improving our data quality processes and exploring the potential of technology such as Power BI. This is a good opportunity for someone with experience of working with data to develop their career, or for a recent graduate of a relevant discipline who is looking to apply their knowledge.
This is a fast-paced, wide-ranging role offering you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.
About Citizens Advice Scotland
The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it. We use people’s real-life experiences to influence policy and drive positive change.
Last year the network helped nearly 180,000 people and unlocked £147million for people through things like social security payments and employment entitlements. Our online advice received over 5.4 million page views and our awareness raising campaigns reached millions of people.
Our vision is for a Fairer Scotland where everyone has the advice and information they need to realise their rights, and that the barriers to accessing those rights are effectively challenged.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.
Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.
Top job! Head of Dementia
- Part time
- £45,430 pro-rata
- Hybrid: Scotland based: Blend of office (Edinburgh-based) and home working
- Closing 9th August 2024
Age Scotland is the national charity for older people. We work to improve the lives of everyone over the age of 50 so that they can love later life.
Our people are central to our success in delivering services for older people in Scotland. We pride ourselves on having a positive working environment and culture.
As the Head of Dementia, you will provide strategic leadership for Age Scotland’s dementia work, including (but not limited to):
• About Dementia Human Rights and community engagement work
• Dementia Friendly Communities including Network and Grants work
• Dementia training Team
Living our values, you will approach the role with integrity, while involving, inspiring, and empowering our teams, so that together we can create better outcomes for older people in Scotland.
The post will be Scotland-based, a blend of office (Edinburgh-based) and home working. In return for your hard work, enthusiasm and commitment to our values you’ll receive a generous benefits package:
• Generous holiday allowance of 39 days (FTE)
• A range of learning and development opportunities
• Company sick pay
• Healthcare benefit through Westfield Health
• Discounted gym membership
• Cashback scheme from major retailers
• Contributory pension scheme with employer contributions of 9%
• A comprehensive package of support though our Employee Assistance Programme
• Group life cover up to three times your annual salary
• Cycle to work scheme
• Paid carers leave and dependents’ support
• The option to buy more holidays or sell them
• Enhanced maternity and paternity policies.
Payroll Lead
- Full time
- £44,008 – £46,320
- Hybrid: Glasgow, Dundee or Aberdeen
- Closing 13th August 2024
Are you experienced Payroll professional who’s on the lookout for a fresh new challenge? We could have just the role you are looking for!
We have a brand new and exciting opportunity to join Cornerstone as our new Payroll Lead on a full-time, permanent basis.
It's a very exciting time to join our team as we embark on sourcing and implementing our brand new HR & Payroll system.
This role can be based in any of our main offices (Aberdeen, Dundee or Glasgow), or part of our hybrid working model. If opting for hybrid, we would need you to live within a reasonable commute of Aberdeen, Dundee or Glasgow. There will be occasions that we'll need you to travel to other Cornerstone branch locations (travel expenses would be reimbursed as set out in Cornerstone’s expense policy with travel reimbursed by HMRC legislation).
The Role
Cornerstone is one of Scotland's largest charities with over 40 years' experience providing great care and support for adults and children with various support needs across Scotland.
Reporting to our Head of Finance, you’ll be responsible for the delivery of a comprehensive payroll and pensions service, ensuring timely payments, legal compliance, and excellent customer service.
You’ll also ensure that all policies, processes and procedures relating to payroll and employment tax are reviewed and maintained regularly in line with legislative or best practice changes.
Working with the payroll team and with the wider finance and HR team, you’ll be a subject matter expert in all aspects of pensions, employment and benefits tax, National Insurance, and other associated taxes.
About You
What we'll need you to bring: -
- Educated to degree level in a relevant discipline
- Recognised chartered institute of Payroll Professionals (CIPP/IPPM equivalent)
- A minimum of 3 years’ post qualification payroll experience
- Attention to detail, delivering accurate, reliable and timely outputs
- The ability to implement quality processes and procedures and communicate these clearly verbally and in writing
- Comfortable learning new systems, developing and implementing new procedures and proposing solutions for problems with systems
- Strong organisational skills with the ability to plan and organise work to tight deadlines
- Effective communication and interpersonal skills with the ability to develop relationships and communication with team members
If you’re up for the challenge and think you have what it takes, then apply, we'd love to hear from you.
Have any questions? Contact Lynn Wallace, our Finance Director at lynn.wallace@cornerstone.org.uk.
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