The Supported Housing Worker role requires assisting in the management of the development thus ensuring the tenants are able to enjoy an acceptable standard of living in an environment which is clean, safe and friendly. You will be responsible for overseeing the wellbeing of the tenants and for assisting them in maintaining their independence.

As Housing Care Worker your role will involve working with our tenants to ensure they receive the support and personal care identified in their care plans. You will directly support tenants in their homes by providing individual advice, practical housing support assistance and personal care.

Both roles are to ensure that we are able to offer the best service to our tenants and make it possible for our tenants to continue enjoying as much independent living as they’re able.

As well as a competitive annual salary, our valued team also benefits from:

• competitive hourly rates of £12.25 - £12.50 per hour
• guaranteed rota hours working between 7.30am & 10pm
• generous annual leave entitlement
• a choice of pension scheme with employer contributions
• flexible working policies
• access to extensive paid training and development opportunities
• a supportive and inclusive culture.

We also have opportunities with our Trust Staff Agency - for employees who want to work across different locations, in various roles, with highly flexible hours to suit family commitments - it's a great opportunity with the same training and development that our other roles benefit from.

Previous experience working in social care or the housing sector would be an advantage but this is not always necessary. Our ideal candidate is someone with enthusiasm, a caring nature and willingness to learn as full training, support and ongoing development will be provided.

Welcoming, Connecting and Supporting Families and Visitors is at the core of what we do here at the Croft!

Providing practical and emotional support, information and advice to the families impacted by a loved one’s imprisonment at HMP Barlinnie to help make their visiting experience the best it can be under the circumstances

Do you want to help make a difference to the lives of families affected by another’s imprisonment – this is a group of people, including many children, often marginalised and severely impacted, practically, emotionally and financially by the actions of another. Want to learn new skills in the process? - you can by becoming a volunteer Board Member for the Croft HMP Barlinnie’s Visitors Centre.

What we are looking for

We are looking to recruit a number of Board members.

We welcome applicants from any background and experience, including people who have been personally impacted. We welcome all skills but do have particular skills gaps we would love to bring on board–

• Case Management Systems – to have oversight of and help us develop an appropriate system.
• Treasurer - Accounting/Finance experience to help us with oversight of our funding and statutory reporting.
• Human Resources.
• Business development/growth – particularly Social Enterprises / Community Interest Companies.

What you get from being a Board Member

1. The chance to give something back into the community and make a real difference to the lives of families impacted by imprisonment - Becoming a Trustee is a fantastic way to give something back to a cause you care about. You’ll be playing an integral part in the way the charity is run, ensuring it remains sustainable and financially viable. The help you provide will be invaluable.
2. Meet new people - joining a new organisation or charity is a fantastic way to meet new people from a range of different personal and professional backgrounds. There will be meetings to attend, projects to get involved.
3. Learn new things - getting involved as a charity Trustee is a great way to put your professional skills to use, but can also be a fantastic opportunity to learn new things. You’ll get great insight into what’s involved in the management of charities and gain skills on working well within a leadership role.
4. Improve your CV and enhance your professional development - from learning how organisations are run to planning finances and attending meetings, this experience can be the perfect way to boost a CV and set you apart from the crowd.

Background

For more information about the Croft and its work see:

Visit our new website: thecroftfamilysupport.org

Visit our Facebook page: facebook.com/CroftVisitorsService

Click on this article to read about just some of the work we do: cjg-annualreport23.co.uk/2023/08/21/supporting-families-cost-of-living-crisis-a-year-of-reflection

Working with the Strategy, Governance, Performance, and Risk (SGPR) Team, the Data Governance Officer will help us ensure all data is findable, accessible, safe, and secure. You will support the Data Governance Lead on wide range of activities including records management, data protection compliance, information risk, and data quality. You will be a first line point of contact for data and information requests and other records management and data protection-related matters. As Data Governance Officer, you will understand the importance of data quality, records management, data protection by design, and best practice to ensure compliance with statutory and regulatory obligations, including UK GDPR, the Data Protection Act 2018, and Freedom of Information (Scotland) Act, and help foster a positive data governance culture within Citizens Advice Scotland and the 59 Citizens Advice Bureaux (CAB) across Scotland.

This is a fast-paced, wide-ranging role offering you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.

About Citizens Advice Scotland

The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it. We use people’s real-life experiences to influence policy and drive positive change.

Last year the network helped nearly 180,000 people and unlocked £147million for people through things like social security payments and employment entitlements. Our online advice received over 5.4 million page views and our awareness raising campaigns reached millions of people.

Our vision is for a Fairer Scotland where everyone has the advice and information they need to realise their rights, and that the barriers to accessing those rights are effectively challenged.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.

The Data Analyst is responsible for providing analysis and report capabilities to the Citizens Advice Network in Scotland. You will interpret and analyse data using statistical techniques producing reports to support performance management and reporting to funders. You will analyse data and interpret trends or patterns in complex datasets, helping support business needs and decision making. The Data Analyst will support with data quality work, cleaning data and supporting the data team with quality improvement plans to ensure a robust data set.

Working within our Data Team the successful candidate will actively contribute to the provision of data support to the Citizens Advice Network in Scotland. The Network relies upon on high quality data to deliver advice services and to inform and drive our influencing work that aims to improve public policy and service delivery.

Over the next year the team will be working on improving our data quality processes and exploring the potential of technology such as Power BI. This is a good opportunity for someone with experience of working with data to develop their career, or for a recent graduate of a relevant discipline who is looking to apply their knowledge.

This is a fast-paced, wide-ranging role offering you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.

About Citizens Advice Scotland

The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it. We use people’s real-life experiences to influence policy and drive positive change.

Last year the network helped nearly 180,000 people and unlocked £147million for people through things like social security payments and employment entitlements. Our online advice received over 5.4 million page views and our awareness raising campaigns reached millions of people.

Our vision is for a Fairer Scotland where everyone has the advice and information they need to realise their rights, and that the barriers to accessing those rights are effectively challenged.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.