Granton Information Centre
Granton Information Centre

Charity registered in Scotland SC016522

Granton Information Centre (GIC) was established in 1984. Through the provision of free, confidential advice, advocacy and representation services, we aim to assist with benefit issues, new claims and appeals and address financial pressures for individuals and families residing in North West and North East Edinburgh.

Current vacancies

Welfare Rights Adviser

  • Full time or Part time
  • £22,700 – £23,790
  • On site: Edinburgh
  • Closing 26th July 2024

Since 1984 Granton Information Centre (GIC) have worked hard to improve the lives of individuals and families by providing free & impartial advice, advocacy and representation on matters relating to welfare rights, debt and general housing queries. If you are passionate about alleviating poverty and supporting people and communities in Edinburgh, we want to hear from you!

Main Tasks

  • Provide advice, assistance and when necessary representation with welfare benefit entitlement claims and money, debt and general housing issues, via centre based, telephone, outreach and home visit appointments.
  • Represent claimants at appeal tribunals.
  • Record and maintain accurate client case records using our Advice Pro recording system.
  • Maintain an up to date knowledge of changes and developments in welfare, housing and debt legislation and liaise with colleagues on any issues that need to be communicated wider.
Shortlist

Housing/Money Adviser

  • Full time
  • £24,498 – £26,495
  • On site: Edinburgh
  • Closing 26th July 2024

Since 1984 Granton Information Centre (GIC) have worked hard to improve the lives of individuals and families by providing free & impartial advice, advocacy and representation on matters relating to welfare rights, debt and housing. If you are passionate about alleviating poverty and supporting people and communities in Edinburgh, we want to hear from you!

Are you:

• Committed to making a meaningful difference for individuals and families

• Able to quickly learn complex rules and legislation on Debt, Housing, and Welfare Benefits

• Able to build trust with GIC clients in a formal setting

• Able to understand the challenges faced by our clients and how poverty and debt has impacted their lives.

In line with the Scottish National Standards for Information and Advice Providers, you will:

• Provide high quality and accurate advice on:

o debt/money issues

o income maximisation

o housing related advice including rent arrears, mortgage arrears and Private Rented Sector issues.

• Provide Court and/or Tribunal representation

• Provide advice within a range of settings from our offices, outreach venues and home visits

• Conduct interviews with clients either in person, on the telephone or virtually

• Facilitate better outcomes for people with the aim of improving their financial situation and their mental and physical health.

We offer the following:

· Ongoing training

· Annual leave: 28 days +1 additional day for every completed year of service (up to a maximum of 33 days) and 10 paid public holidays per year

· Enrolment to The People’s Pension Scheme

· Supportive work environment

· Opportunities to improve services and make a difference.

Shortlist