St John Scotland is a national charity registered in Scotland and part of the global St John community. We are a unique organisation that operates both as a chivalric order and a charity focused on community health resilience. Our mission is to support NHS Scotland, the Scottish Ambulance Service, and other national and local organisations.

Our services, delivered across Scotland by 14 Local Area Committees and dedicated volunteers, include Patient Transport Services, Public Access Defibrillators, and CPR awareness, we also support Community First Responders groups. Additionally, we engage in international work, supporting a community-led healthcare program in Malawi and the St John Eye Hospital Group in the West Bank, Gaza, and East Jerusalem.

About the role

We are seeking a highly organised and proactive individual to join us as a key support to our Chief Operating Officer (COO) and Board of Trustees. This new role is pivotal in ensuring the smooth operation and governance of our charity. The successful candidate will manage complex diaries, demanding agendas, and provide support to enable the COO to focus on strategic priorities.

Who are we and what do we do?

Social Work Scotland is the professional body for social work managers and leaders. We are a membership body, with members coming from across the public, private and voluntary sectors. We exist to promote and support the development of the social work profession, and to influence and inform public policy affecting social workers, social services and local communities.

Upholding the values which underpin the social work profession, we give importance to every individual’s experiences and voice, and seek to make social justice real through all that we do. We embrace change and encourage collaboration. We are committed to creating opportunities for our members and team through which individuals can develop as compassionate, creative and effective leaders.

We particularly encourage applications from care experienced, disabled and Black, Asian and Minority Ethnic candidates, as these groups are underrepresented throughout the social work profession.

As the Finance and Administration Officer, you will be responsible for the organisation’s regular financial activities. You will process payments, payroll, expenses, and link in directly with Social Work Scotland’s accountants over relevant financial matters. Part of a wider ‘operations’ team, you will support colleagues to plan and deliver their business. You will also collaborate directly with the Administration and Operations Officer to organise both online and in-person meetings.

This post is line managed by and reports to the Operations Manager.

We are excited to announce a new staff role within Cruse Scotland for a Client Services Co-ordinator. This a great opportunity for someone who is keen to help bereaved people access the right bereavement support at the right time.

About you:This is an ideal role for someone who enjoys being part of a team who are committed to supporting people through difficult times. The role requires someone who has excellent communication skills, who can readily adapt their style to connect with a varied range of people on a day to day basis, including bereaved people; professionals from NHS, Social Work and Education; colleagues; and partner agencies. You will be someone who enjoys being at the core of operations, who enjoys variety and embracing change.

In addition to strong communication skills, you will be highly organised with robust IT skills and have a keen interest in embracing everchanging tech to support our services. You will be confident organising your own workload, managing conflicting priorities and being part of a team working towards a common goal.

About the organisation:We are Scotland’s leading bereavement charity who provide bereavement support to anyone in Scotland who needs us. The range of support includes helpline, individual and group counselling support, children and young people’s services, bereavement support and training to workplaces……and so much more! crusescotland.org.uk

The support services offered to clients are delivered by a volunteer workforce who are trained to professional standards and it’s fair to say that their motivation and commitment is contagious. We value their contributions highly, and ensure an excellent programme of initial and ongoing training, as well as support and development opportunities for them.

About the Role:The Client Services Co-ordinator role will support and improve client services across Cruse Scotland. The post-holder will work closely with the Director of Client Services; our 4 geographical area teams; and our helpline team. Key tasks of the role will include: ongoing co-ordination of client waiting lists; talking with bereaved clients and referrers to advise of all options available; data management and input; and supporting the implementation of changes, where new processes are identified

Areas that we are currently exploring changes within include: reviewing and improving client pathway to support National & local processes, changes to telephony and improvements to client administration systems. It would be expected that the post-holder would play a key part in reviewing and supporting the implementation of these.

Given the nature of the work, ongoing training and supervision is provided.

Your new colleagues: Our volunteer workforce of 250 people are located in communities across Scotland, and are supported by a small but mighty staff team of 22. The staff team comprise a mix of roles and talents, which include the co-ordination of client services, management and training of volunteers, income generation and governance of the charity. As a staff team of 22 we connect fortnightly to ensure a real sense of community and enjoy good relationships across the team

Feedback from our staff satisfaction survey included:

“I haven't been here long but I can confidently say Cruse Scotland is one of the best organisations I have worked for, both from work and flexibility and overall organisation support from all staff and management”

“I find Cruse Scotland to be a very inclusive organisation with a great ethos, responsive to staff and volunteers”

Relationships Scotland Borders is looking for their next part-time Administrator to join our small, but highly committed and supportive team.

Are you looking for a flexible, home-based role that can offer hours to fit around the school run, or other commitments you might have? If so, then read on…………….

Relationships are at the heart of our lives and here at Relationships Scotland Borders, we support people with their relationship difficulties. We understand and know that everyone’s experiences and struggles are unique. We provide a range support, from individual and couples counselling, Child Contact Centres, to mediation services that can all help to support people to find their own solutions and enhance their wellbeing, mental health and happiness.

We deliver our range of services to help and support children and their families across the Scottish Borders. To support this work, we are looking for someone dynamic, enthusiastic and passionate, with a genuine desire to help others.

Within this role the successful candidate will be responsible for ensuring that our operations and processes run smoothly and to a high standard, with a core focus on excellent customer service.

We are looking for someone that is based in the Scottish Borders, with at least 5 years of previous experience as an administrator. You will be able to demonstrate experience of working remotely, a self-starter that understands the importance of meeting deadlines and managing your workload effectively. You will have excellent administrative and financial experience, be able to handle confidential information, communicate with clients and their families with care and sensitivity, as well as the ability to manage our work with local solicitors and other partners across the Scottish Borders. We can offer you a varied and interesting role with plenty of support as and when needed.

Join us and you'll become part of a team that cares about the work we do and the people we work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make the difference that means more to the families we support across the Scottish Borders.

If you’re interested in learning more about this fantastic role, please take a look at the Job Description and Person Specification, or why not visit our website: relationships-scotlandborders.org.uk