Are you an inspiring leader with a passion for transforming services and making a lasting impact in the social care
sector? Care Support Scotland is looking for a dynamic Director of Service Delivery & Development to shape
our strategic direction and lead with purpose." We are looking for an inspiring individual to join our
Senior Leadership Team as Director of Service Delivery & Development, guiding our strategic direction and
ensuring top-quality service delivery. This is a unique opportunity to lead with purpose, shape our future, and
leave a lasting impact in our organisation and the community.
At Care Support Scotland, we are dedicated to providing high-quality social care services that enhance the lives of
those we support. As a forward-thinking and compassionate organisation, we champion a culture of inclusivity,
collaboration, and innovation.
About the Role
Key Responsibilities:
- Leadership & Management: As a key member of the Senior Leadership Team, you will shape and drive our
Services and Development Strategy, Business Plan, and Performance Management Framework. You’ll ensure our teams
are aligned with our organisational goals and regulatory requirements, fostering a culture of continuous
improvement.
- Safeguarding: Lead our safeguarding efforts by ensuring policies and procedures are
compliant, effective, and regularly updated. You’ll create a culture where safeguarding is everyone’s
responsibility, ensuring that staff and volunteers are trained and supported to act
appropriately.
- Service Delivery: Lead the development of a service delivery strategy that drives
meaningful change, ensuring our services positively impact the lives of those we support and align with our
vision for a stronger, more compassionate social care system. Ensure services are responsive to the needs of the
people we support and that they are realistic, measurable, and regularly reviewed. You will oversee the
management of budgets and resources to ensure financial sustainability and accountability.
- Business
Development: Take ownership of our Business Development strategy, championing new funding and service delivery
opportunities. Lead on bid management, ensuring high-quality tender submissions and proposals, and work closely
with the Head of Developments to manage contracts and secure long-term sustainability for the
organisation.
- Partnership Working: Build and maintain strong relationships with a range of internal and
external stakeholders. Representing the organisation at various levels, you will enhance its profile,
collaborate on joint initiatives, and ensure stakeholder feedback informs service delivery.
- Practice
& Quality: Ensure the organisation meets the highest standards of practice, with effective quality assurance
systems in place. You’ll oversee data collection and analysis to monitor service impact and drive improvements.
You’ll be responsible for compliance across all areas, including safeguarding, health and safety, and equality
and diversity.
- Strategic Planning & Organisational Leadership: You’ll help shape the strategic
direction of the Organisation. You’ll lead with compassion, collaboration, and accountability, fostering a
culture aligned with our core values. You’ll also promote a learning environment by prioritising continuous
professional development, ensuring teams are supported in learning and reflection.
Your Benefits:
We offer an exceptional benefits package to ensure your personal and professional well-being:
- 33 days of annual leave, with additional leave as you grow with us
- A flexible hybrid working model to
support work-life balance
- Matched employer pension contributions up to 6%, ensuring your future
security
- Additional perks like a Season Ticket Loan, Employee Assistance Programme, Holiday Purchase
Scheme, Cycle to work scheme and more
Why Join Us?
At Care Support Scotland, you will be part of a mission-driven organisation committed to making a meaningful impact
in our communities. We offer a collaborative and supportive environment where your professional development is a
priority, and you can lead transformative initiatives.
If you’re a forward-thinking, values-driven leader ready to make a meaningful impact, we’d love to hear from
you!