- Advertised from 18th October 2024
- Permanent.
Role
We have an exciting and rewarding opportunity to join the Phoenix Futures Scotland's Management team as Deputy Manager of our Scottish Residential Service based in Glasgow.
As a specialist addiction recovery charity and housing association, we have developed considerable expertise in the provision of residential and housing services to support our clients at all stages of their recovery. As the Deputy Manager, you will assist the Registered Manager as the strategic lead, managing and driving all areas of service delivery for the Scottish Residential Service.
About You
Are you ready to make a profound impact on people's lives? We're seeking an extraordinary person to support the success of our well established residential rehab service. Your experience should include:
- SVQ level 4 or above compliant or equivalent qualification, or completion/willingness to complete an agreed number of modules in your probationary period
- Experience of managing teams or supervising staff
- Experience of working in a residential rehab, support service or service regulated by the Care Inspectorate
- Excellent written and verbal communication skills
- Experience in supporting to manage budgets
- Actively demonstrate the values and beliefs of the organisation
Your Rewards
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance Programme including telephone and online access
The Role
- You will be involved in ensuring the highest level of compliance with both internal and Care Inspectorate standards of care to ensure the service is always ready for inspection.
- You will support the Registered Manager to lead a multidisciplinary team to deliver outcomes agreed by the Head of Operations and in line with the Phoenix Futures and Scottish Government KPIs.
- You will find innovative ways to support people in their recovery while ensuring your service delivers evidence-based practice.
- With the support of the Registered Manager, you will be the lead in delivering a programme tailored to the Therapeutic Community model.
- Your role will require you to maintain and improve business relationships, support to manage budgets including the financial viability of the service in line with budget management policy.
- You will be responsible for the external reputation of the service and be an ambassador for the wider organisation.
- You will be a positive, innovative and motivational leader who will work collaboratively as part of the Scotland Management Team to support Phoenix Futures Scotland Residential targets. As well as being able to support and ensure occupancy targets are met and compliance with budgeting and financial policy and procedures.
The Service
Phoenix Futures’ Scottish Residential Service offers a drug and alcohol free environment with structured support for people 18 years of age or over who are looking to address their problematic drug and/or alcohol use and improve their mental health. We have been successfully supporting people to achieve long term recovery for more than 30 years in Scotland and for over 50 years across the wider UK. We offer programmes of both 3 and 6 months in length based on the need of the individual. The spacious service provides for 31 residents who are supported through the evidence-based Therapeutic Community model. The service is based in a modern, newly refurbished centre, with excellent links to the city centre and a wide range of off-site activities available through our network of partnerships.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.
Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.
We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.
Application notes
For further information and to apply, please visit our website.
Residential Night Support Worker
- Full time
- £24,000
- On site: Alford, Aberdeenshire
- Closing 3rd November 2024
Opening in Winter 2024, we are seeking an exceptional individual to be part of our team at our brand new Care Inspectorate registered residential rehabilitation service in West Aberdeenshire. You'll be supported by a charitable organisation with extensive experience in launching and managing top-tier registered care services.
Aligned with our vision of empowering individuals impacted by substance use and associated needs, we're collaborating with national and local partners to deliver safe and effective residential care services. Your role will be pivotal in ensuring that every individual we support receives the highest quality of care and guidance.
Your role in our therapeutic community will be key. You will organise and facilitate the evening running of the Therapeutic Community programme at Rae House Residential Service. You will co-ordinate the service users’ tasks and activities. You will provide waking night cover, ensuring that risk is monitored and minimised. You will organise and facilitate the residents in preparing for the daily programme and activities. You will monitor and administer medication to service users.
Previous experience is desirable, however not essential. Night Care Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to our residents.
This is a full-time role of 37.5 hours per week. You will be expected to work a rolling rota which includes weekend working.
About You
To join us as a Night Care Worker at Rae House, you will need:
- An understanding of the complex issues presented by individuals within drug and alcohol recovery.
- An understanding of working with families, and individuals in the substance use sector or related field.
- The ability to be innovative and be flexible in order to meet the needs of the service.
- Be able to work effectively with multi-agencies, whilst maintaining the excellent reputation of the service.
- Knowledge of adult protection is essential as you will be working with vulnerable adults in a residential setting.
The Service
Our state-of-the-art facility will offer 27 beds for individuals seeking transformative recovery journeys. With a focus on nature and the environment, and with 1.2 acres of land on site, our Recovery through Nature projects will provide a holistic approach to healing. Plus, staff amenities such as onsite bedrooms and a brand-new gym ensure a supportive and enriching work environment.
About Phoenix Futures
Join a legacy of over 50 years in providing rehabilitation services. At Phoenix Futures, we're committed to rebuilding capacity in the residential rehab sector across England and Scotland. Your dedication will contribute to our mission of delivering hope and transformation to individuals and families affected by addiction.
Your Rewards
- 25 days annual leave plus Bank Holidays (rising yearly to 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL, our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team
Don't miss out on this incredible opportunity to be at the forefront of change. We're reviewing applications as they come in, so apply now to secure your place in our dynamic team. If you're considering relocation, rest assured that support may be available.
Unlock your potential and join us on the journey to transforming lives. Apply now and let's make a difference together!
Residential Night Support Worker (Part time)
- Part time
- £24,000 pro-rata
- On site: Alford, Aberdeenshire
- Closing 3rd November 2024
Opening in Winter2024, we are seeking an exceptional individual to be part of our team at our brand new Care Inspectorate registered residential rehabilitation service in West Aberdeenshire. You'll be supported by a charitable organisation with extensive experience in launching and managing top-tier registered care services.
Aligned with our vision of empowering individuals impacted by substance use and associated needs, we're collaborating with national and local partners to deliver safe and effective residential care services. Your role will be pivotal in ensuring that every individual we support receives the highest quality of care and guidance.
The Role
Your role in our therapeutic community will be key. You will organise and facilitate the evening running of the Therapeutic Community programme at Rae House Residential Service. You will co-ordinate the service users’ tasks and activities. You will provide waking night cover, ensuring that risk is monitored and minimised. You will organise and facilitate the residents in preparing for the daily programme and activities. You will monitor and administer medication to service users.
Previous experience is desirable, however not essential. Night Care Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to our residents.
This is a part-time role of 26 hours per week on average. You will be expected to work a rolling rota which includes 10hrs shifts including weekends.
About You
To join us as a Night Care Worker at Rae House, you will need:
- An understanding of the complex issues presented by individuals within drug and alcohol recovery.
- An understanding of working with families, and individuals in the substance use sector or related field.
- The ability to be innovative and be flexible in order to meet the needs of the service.
- Be able to work effectively with multi-agencies, whilst maintaining the excellent reputation of the service.
- Knowledge of adult protection is essential as you will be working with vulnerable adults in a residential setting.
The Service
Our state-of-the-art facility will offer 27 beds for individuals seeking transformative recovery journeys. With a focus on nature and the environment, and with 1.2 acres of land on site, our Recovery through Nature projects will provide a holistic approach to healing. Plus, staff amenities such as onsite bedrooms and a brand-new gym ensure a supportive and enriching work environment.
About Phoenix Futures
Join a legacy of over 50 years in providing rehabilitation services. At Phoenix Futures, we're committed to rebuilding capacity in the residential rehab sector across England and Scotland. Your dedication will contribute to our mission of delivering hope and transformation to individuals and families affected by addiction.
Your Rewards
- 25 days (pro-rata) annual leave plus Bank Holidays
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL, our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team
Customer Engagement Manager - Scotland
- Full time
- £30,500 – £36,000
- On site/Remote: Scotland - Glasgow, North Ayrshire or Aberdeen or home based – with travel across Scotland to meet the objectives of the role.
- Closing 27th October 2024
We have a brand new role to support access into residential treatment for substance misuse across Scotland.
Starting salary of £30,500 per year, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £36,000.
Following the Scottish Government National Drugs Mission and associated funding our Care Inspectorate Registered Residential Care Services have grown significantly in Scotland. As such we have a brand new role to support access into residential treatment for substance misuse across Scotland – Customer Engagement Manager – Scotland.
Our Glasgow based residential service is well established and has been open for over 30 years. In 2022, we opened Scotland’s first national specialist family service (Harper House) providing opportunity for mums and or dads to access residential treatment whilst remaining the primary carer for their children. This year we are opening another facility in West Aberdeenshire (Rae House) with a day service and housing provision in the City to further support access to residential support.
The role
As Customer Engagement Manager for Scotland you will play a pivotal role in the establishment of pathways into our new service as well as building and maintaining relationships/pathways into our existing provision.
As the largest provider of residential treatment services in the UK you'll be supported by a charitable organisation with extensive experience in launching and managing top-tier registered care services.
You will be supported and guided by the Head of Residential Access and Placements and have peer support through the Customer Engagement Manager – England. In addition, you will work closely with the Scottish Residential Managers and admissions teams to ensure seamless access to our services and developing the customer experience from referral through to admission and beyond.
To find out more about the role please contact Jessica Douglas – Head of Residential Access & Placements at jessica.douglas@phoenixfutures.org.uk
About You
- Confidence in building relationships with other professionals and to maintain the excellent reputation of Phoenix Futures.
- The ability to be innovative and flexible in order to meet the needs of a number of services and stakeholders
- Excellent verbal and visual presentation skills with the ability to convey complex information at the right level for the audience
Your Rewards
- Starting salary of £30,500 per year, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £36,000
- Generous annual leave, benefits package, and continuous training opportunities
- Access to employee assistance programs and wellbeing activities
- The chance to be part of a collaborative team dedicated to making a difference
About Phoenix Futures
Join a legacy of over 50 years in providing rehabilitation services. At Phoenix Futures, we're committed to rebuilding capacity in the residential rehab sector across England and Scotland. Your dedication will contribute to our mission of delivering hope and transformation to individuals and families affected by addiction. We believe in being the best, we are passionate about recovery, and we value our history.
Read more about our history and guiding principles on our website here.
Sustainable Recovery Worker (Recovery Support Worker)
- Full time
- £24,250
- On site: Alford
- Closing 20th October 2024
Opening in Winter 2024, we are seeking an exceptional individual to be part of our team at our brand new Care Inspectorate registered residential rehabilitation service in West Aberdeenshire. You'll be supported by a charitable organisation with extensive experience in launching and managing top-tier registered care services.
Aligned with our vision of empowering individuals impacted by substance use and associated needs, we're collaborating with national and local partners to deliver safe and effective residential care services. Your role will be pivotal in ensuring that every individual we support receives the highest quality of care and guidance.
The Role
This is a Monday to Friday role and is not on a Rota. As a Sustainable Recovery Worker, you will support people prior to leaving and after their programme to reach their goals and change their lives for the better. You will be part of a passionate and skilled team, contributing to the provision of tailored interventions and recovery approaches.
To ensure residents are supported after completion of the residential and housing services; ensuring a continuum of care approach in order to assist in individuals sustaining recovery.
To lead on the delivery of systematic reviews and support sessions as well as drop-in sessions (virtual and in-person); delivering responsive support on a 1-to-1 and group basis.
Support National development of residential rehabilitation aftercare support packages to promote a continuum of care.
About You
To join us as a Sustainable Recovery Worker at Rae House, you will need:
- Relevant experience of working in health and social care, ideally within the field of substance use, mental health or another comparable field
- Evidence of effective partnership working and the ability to network for the benefit of the client and service
- Evidence of managing a busy caseload or tasks and excellent organisational skills
- To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
- Excellent communication skills, both written and verbal
- Determined, with a drive to succeed and a willingness to learn
- Passionate and enthusiastic about making a real difference to the lives of people we support
The Service
Our state-of-the-art facility will offer 27 beds for individuals seeking transformative recovery journeys. With a focus on nature and the environment, and with 1.2 acres of land on site, our Recovery through Nature projects will provide a holistic approach to healing. Plus, staff amenities such as onsite bedrooms and a brand-new gym ensure a supportive and enriching work environment.
About Phoenix Futures
Join a legacy of over 50 years in providing rehabilitation services. At Phoenix Futures, we're committed to rebuilding capacity in the residential rehab sector across England and Scotland. Your dedication will contribute to our mission of delivering hope and transformation to individuals and families affected by addiction.
Your Rewards
- Starting salary of £24,250 per annum, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £28,000 per annum,
- 25 days annual leave plus Bank Holidays
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL, our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team
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