Job Purpose

The Volunteer Coordinator is responsible for providing support to the Governance & People Lead by optimising all aspects of the volunteer experience within Empty Kitchens Full Hearts.

Location

Based in Granton, Edinburgh, working on a flexible hybrid basis. Requiring occasional attendance at events - such as recruitment fair and partnership events, and off -site meetings as required.

Duration

This is a funded role with a fixed 2 year term subject to review.

Responsibilities

Reporting to the Executive - Governance & People, leading the Volunteer Services volunteers and liaising with Department Heads, to recruit, train and develop our volunteers, delivering a great volunteer experience throughout.

About QNIS: The Queen’s Nursing Institute Scotland (QNIS) is a small charity doing big things. QNIS works with and supports community nurses and midwives all over Scotland, providing leadership and practice development opportunities. We also work closely with a range of other public and third sector organisations to advocate for the community nursing and midwifery professions.

The role: We have a great opportunity for a business support officer to join our small team. This wide-ranging and diverse role will see you providing high quality, professional business support across the organisation. You will be involved in a wide range of activities including supporting projects and events, diary management, and coordinating external suppliers. You will engage with stakeholders at all levels, including liaising with nurses and midwives, supporting senior managers, and coordinating committee meetings for the Board of Trustees. Being a small team, we need someone who is also happy to roll their sleeves up and pitch in, scanning documents, packing boxes, or running to the shops when required.

The post is full time (37.5 hours). The place of work is our office in central Edinburgh. We support hybrid working, this is dependent on business needs and would likely require a minimum of two days per week in the office. We are offering a starting salary of £30,686 (FTE). Benefits include:

• Contributory pension scheme, and salary sacrifice.
• Non-contributory death in service benefit scheme.
• 38 days of annual leave including public holidays and a day off on your birthday.
• The opportunity to work with a passionate and friendly team focused on making a difference for community nurses and midwives, and the people they support, across Scotland.
• Learning and development opportunities.

About you: An experienced administrator, you will be able to meet deadlines while maintaining a very high level of attention to detail. With strong IT skills and an ability to manage a range of work with many parallel sub-projects, you will have excellent organisation and planning skills. Experience of working with Customer Relationship Management (CRM) systems would be an advantage. Crucial to success in the role will be a high level of self-awareness, the ability to communicate clearly, cheerfully and tactfully with people at all levels, both internally and externally. We are looking for someone who brings energy, creativity and kindness to the team.

For more information about the role and the organisation, please download the Excellence Profile and visit the QNIS website. The Excellence Profile sets out how we might expect someone who is experienced and flourishing in the role to perform and we are not assuming that an individual will have the full suite of capabilities at appointment.

Person Specification

Essential

• Confident working across multiple workstreams and projects simultaneously
• Experience of providing comprehensive support to committees and or project leads
• Minute taking and meeting and diary management
• Experience of building relationships with a variety of stakeholders
• Excellent communication skills
• Able to prioritise, plan and organise own workload to meet deadlines.
• Able to work collaboratively as part of a team and contribute to a positive working environment and culture
• Strong IT skills including proficient use of Office 365, MS Teams and Sharepoint
• Interest in working for a small charity

Desirable Experience

• Previous PA experience
• Experience planning and supporting events
• Use and management of a CRM system
• Willingness to provide support across the organisation when required

Mindroom supports neurodivergent children and young people and their parents and carers and professionals. The Enquiries Administrator is the first person people speak to when they contact Mindroom so is an essential role for the organisation. They provide an empathetic, friendly, informed, and consistently efficient first point of contact for anyone enquiring about Mindroom services, as well as providing administrative support to our Direct Help and Support Team.

The charity is based in Edinburgh but the Direct Help and Support Service in which this role sits, covers the whole of Scotland. The post holder will primarily work from home, with some work from our Edinburgh office required.

Organisation profile

Mindroom is a charity that champions all forms of neurodiversity and supports all kinds of minds. Our mission is to be a leading centre for change, in how we live, work and learn. We achieve this through support, education, advocacy, and research.

Would you like to join a busy team providing administrative support organising highly successful and sought-after sleep training courses, both online and in person across the UK and Ireland? Sleep Action are looking to expand our training team to meet increased demand for our training events.

You will have excellent organisational skills, good attention to detail and be able to communicate effectively. You will use your initiative to manage your own workload as well as be able to work effectively as part of a team. You will have experience of using IT in an administrative and supportive context, in particular Microsoft Excel, Microsoft Teams and Zoom. Interest in the voluntary sector and in sleep related information would be an advantage.

This position will be hybrid working with the majority working from home, with some work on occasion in our office in McDonald Road, Edinburgh. Occasional travel within Edinburgh and the surrounding areas will be required but planned in advance.

Sleep Scotland is a values-driven organisation, and you would be joining a close-knit and supportive team.