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Casework Coordinator for Mark Ruskell MSP
- Part time
- £30,000 pro-rata
- Hybrid: Regional Office & some home-working
- Closing 16th August 2024
- Advertised from 24th July 2024
- 22.5 hours per week (3 days). Please note, as part of the Scottish Greens Parliamentary Group, Mark operates a four-day working week.
Role
Working for a Member of the Scottish Parliament (MSP)
Mark Ruskell MSP is looking for a Casework Coordinator to join his team based in Mid Scotland and Fife.
MSPs are employers in their own right. Under their employment, you will become part of a team supporting them in carrying out their duties. You'll work in a dynamic and fast paced environment to provide an outstanding service for constituents.
Responsibilities
- Supporting with keeping casework up to date and responding to public enquiries.
- Keeping cases up to date by tracking, logging, and recognising when to escalate issues within team.
- Meeting constituents on a wide range of issues, including those of a sensitive nature and escalating accordingly.
- Supporting the Head of Office to investigate patterns of enquiries and produce casework reports.
- Assisting the broader regional team by attending visits, monitoring local
issues and media coverage on my behalf.
- Corresponding with constituents and local campaign groups.
- Preparing and delivering regular briefings and updates on regional issues to Mark and the broader team.
- Supporting Mark on visits across the Mid Scotland & Fife Region.
- Monitoring local and regional media trends.
- Supporting with general regional office
administration and acting as front of office for enquiries.
- Responding to all regional correspondence while professionally managing each enquiry within agreed timescale
- Building and maintaining relationships with regional organisations, stakeholders, and groups as required.
- Drafting written correspondence such as letters, requests for information and parliamentary questions and motions.
- Reviewing constituent records and documentation in line with casework GDPR
requirements.
- Ensuring casework filing systems, both electronic and manual, are kept up-to-date in line with GDPR requirements.
- Ensuring broader administrative and secretarial support is provided.
About You
Requirements
- Have experience of providing professional advice and/or advocacy support in a work or voluntary setting.
- Have the ability to foster good working relationships with a wider variety of stakeholders.
- Be a proactive problem solver with the motivation and resilience to adapt and deal with challenges and find solutions.
- Have excellent written, verbal and IT skills with accurate attention to detail.
- Have a flexible and adaptable approach, being able to use good judgement and work on own initiative.
- Be well organised with the ability to prioritise competing workloads.
- Be patient and sensitive while remaining objective and open minded.
- Be comfortable being in a front facing role explaining regulations such as GDPR to the general public.
- Be acutely aware of the responsibility of representing those unable to do so themselves in certain situations.
- Have a natural interest in helping people with a curiosity to probe for further information where required.
- Have an interest in politics and the Mid Scotland and Fife region.
Application notes
For any questions about the role please contact: Mark.Ruskell.msp@parliament.scot
To find out more and apply visit the Scottish Parliament website
Closing Date: Friday 16 August 2024 at 23:59
Adviser – (Welfare Rights, Housing & Debt)
- Full time
- £25,478 – £27,290
- On site: Edinburgh
- Closing 25th January 2025
To provide high quality advice and representation to individuals and families on income maximisation, welfare benefits, debit, housing and money, in line with the Scottish National Standards for Information and Advice Providers.
The advice will be provided within a range of settings from GP surgeries, schools, Mental Health & Recovery Hubs and local community venues.
By joining our team, you will be helping alleviate poverty and improve individuals, families and children’s lives and ensure our Vision is fulfilled, in that no one in our communities endures hardship.
Role and Responsibilities
Advice
• Provide high quality accurate advice, information and representation in line with the Scottish National Standards for Information and Advice Providers.
• Build positive trusting relationships with individuals and families requiring advice.
• Conduct interviews with clients either in person, telephone or virtual.
• Maintain accurate records and fully utilise the Advice Pro recording system.
• Manage and maintain ongoing advice casework.
• Communicate effectively with third parties on behalf of the client.
• Signpost people to relevant specialist support services where appropriate.
• Maintain accurate computer records in line with CHAI procedures and ensure all client mandates are in line with Data protection legislation.
• Provide consultation support to other professionals on advice.
Service Development
• Support the development of services within their various locations, through maintaining positive relationships with our partner organisations, health care professionals, community link workers, social workers, and support workers.
• Promote the service and represent CHAI to other agencies.
• Deliver training or briefing sessions to help other professionals understand the welfare system and how they can support individuals.
• Prepare as required reports on the outcomes and impact of the service to the Service Manager and Partners.
Personal Development
• Actively participate in all training sessions provided.
• Maintain up-to-date knowledge of development in welfare benefits, debt issues and housing issues and participate in any training and activities.
• Keep accurate individual training records.
Organisational
• Adhere to the policies and procedures of CHAI.
• Actively participate in Team and Organisational meetings
• Participate in the development of CHAI services.
• Feedback on the review of organisational policies and procedures.
• Promote and represent CHAI services positively.
• Perform other reasonable related duties as required.
We offer the following
• Flexible working
• Access to Simply Health benefit plan
• 32 days annual leave (inclusive of public holidays)
• Enrolment to NOW Pension Scheme
• Extensive training programme
• Full and part time opportunities
• Supportive work environment
• Opportunities to improve services and make a difference
Top job! Director of Contextual Formation, Scottish Episcopal Institute
- Full time
- £37,721 – £50,155
- Hybrid: Edinburgh
- Closing 6th January 2025
The Scottish Episcopal Institute (SEI) seeks to appoint a Director of Contextual Formation. The Director of Contextual Formation oversees all elements of SEI’s dispersed, part-residential, formation-led placements and contextual training in Initial Ministerial Education (IME); teaches on all levels from certificate to master’s qualifications in the areas of ministry, missiology and pastoral/practical theology, including supervising and marking dissertations. In addition to IME, SEI provides a range of training and support for lay and ordained members of the Scottish Episcopal Church to which the Director of Contextual Formation contributes. The post is based in Edinburgh with some flexibility for home working from another location in Scotland.
Candidates applying for the post will have:
• Episcopal/Anglican holy orders;
• Demonstrable ability in theological education, curate training, knowledge of current ecclesiological trends and an entrepreneurial spirit in the Episcopal/Anglican tradition;
• Postgraduate qualification in ministry, missiology, pastoral/practical theology or a closely related field (at least to master’s level);
• Passion for theological and vocational training that equips students to foster vibrant church life through evangelism and discipleship;
• The candidate will have drive and enthusiasm, be able to work on their own initiative and possess an understanding of the missiological and theological issues of the twenty-first century in Scotland.
Support Coordinator
- Full time
- £37,716 – £41,729
- On site: Glasgow, Edinburgh
- Closing 21st January 2025
“Empathy is seeing with the eyes of another, listening with the ears of another and feeling the heart of another”
Alfred Adler
| Compassion | Integrity | Respect | Realising Potential | Inclusion |
Health in Mind is one of Scotland’s best-known and trusted Mental Health Charities. Established in 1982 we have evolved in response to need which means we actively promote positive mental health in local communities across Scotland. Our vision is straight forward, we build hope and live life through our values because people are at the heart of what we do.
We have a great opportunity for a number of experienced practitioners to join our team. You will bring compassion, integrity, positivity and reflection, delivering effective and high-quality support to those individuals who access support from Future Pathways.
Future Pathways offers support to people who were abused or neglected a child when they were in the Scottish care system. The service was established alongside the Scottish Child Abuse Inquiry and has expanded considerably since its start in 2016. Future Pathways’ aim is to help people live well. To change paths, enjoy life, succeed and grow.
Reaching our shortlist is straightforward providing you can say ‘yes’ to our list of ‘must haves’. You can start your journey now by simply directly asking for an information pack and application but before you start your travels, please kindly make sure the following ‘fits’ into your career and personal attributions rucksack because life is a journey.
- We’d like a degree in Health and Social Care, Social Work or similar field but, if you hold a recognised, relevant professional qualification at a minimum SVQ Level 4 with relevant workplace experience this works too.
- Up to date child and vulnerable adult protection knowledge together and ideally completion of suicide prevention training such as ASIST.
- You are an exceptional compassionate individual with experience of working with those in society who’ve faced personal challenges, childhood disturbance, abuse, separation, institutional care and trauma
- Curiosity, empathy and a focus on learning, empowerment, collaboration and self-awareness.
- Experience of personal outcomes focused approaches, working in partnership with people to set goals, agree plan and support people to achieve their potential.
- Able to hold hope and walk alongside someone on their journey, you are good at nurturing self-confidence and supporting people to make positive changes in their lives.
- Worked in accordance with the statutory framework and requirement including GDPR, BACP, the SSSC and the Care Inspectorate.
With a great range of benefits including 30 days annual leave plus 10 public holidays and 2 wellbeing days we work fulltime 36.25 hours per week. The salary scale for this post is Point 39 to 43 (£37,716 to £41,729).
Committed to Equality, Diversity and Inclusion, we embrace and encourage people from all walks of life, including welcoming applications from Neurodiverse individuals. It is important to us that you feel comfortable and confident and, as such, we are willing to adjust or adapt our application, interview and selection process to suit your needs, including working patterns and hybrid working wherever and whenever we can. Simply contact us and we’ll come back to you.
This role does, however, require periodic but not continuous office presence.
Lead Practitioner
- Full time or Part time
- £25,326 – £28,394
- On site: Edinburgh - Leith and Old Town
- Closing 2nd January 2025
Service: North East Edinburgh Recovery Service (NEERS)
CAREERS THAT CARE!
Do you have experience of working with vulnerable people and an understanding of alcohol and other drugs related harm?
If this is you, we have exciting opportunities in North East Edinburgh Service for experienced Lead Practitioners in the field of Alcohol and Other Drugs.
We have 3 different roles we are recruiting for:
- Lead Practitioner - GP primary Care Outreach
- Lead Practitioner - Groupwork
- Lead Practitioner - 1:1 Caseworker
These full and part time roles are working Monday to Friday with the occasional evenings.
About the role
This is an exciting opportunity for a Lead Practitioner, unlike other support roles, with Turning Point Scotland, no two days are the same!
You will be responsible for being the first point of contact carrying out initial assessments, building trusting relationships and ongoing keyworker support with communication an essential part of the role.
You will also be expected to work in a groupwork setting and/or provide Assertive Outreach to individual’s homes, GP practices and across multiple community settings in the North East of Edinburgh. You will be offering harm reduction advice and interventions to some of the most vulnerable and high-risk people who use drugs. These individuals may have had multiple non-fatal overdoses and are not currently engaged with treatment and or support services.
About You
As our Lead Practitioner, you will have knowledge and experience of drug and alcohol related harm. You will be working within the service delivery rota of Monday to Friday. Alongside the Service Manager and the Service Coordinator to direct and manage the day to day support within the Edinburgh Service ensuring advanced level of social care support including responsibility for service delivery and development which includes providing line management support to the staff team.
You will be passionate and committed and be creative in ways of engaging people, including home visits (alongside a colleague) offering support in the community. Making a difference to people’s lives, you will continue providing support until they are able to engage in more structured support within the hub.
About Us – North East Edinburgh Recovery Hub
The North East Recovery Hub offers a full range of drug and alcohol treatment and support services. We are a multi - disciplinary team comprising of Voluntary Sector, NHS and social work staff. We are based with our main office in Leith and working across our satellite location in Craigmillar.
Turning Point Scotland offers a Salary Matching opportunity within the salary scale points and based on experience.
Please note that IT skills are required for all our vacancies.
Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.
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