We are recruiting for a Senior Tenant Liaison Worker to join our Short-Term Housing Glasgow programme.

Short Term Housing Glasgow programme provides support in 2 ways:

Temporary Furnished Flats: Through the provision of temporary furnished accommodation within the Private Rented Sector and providing a high-quality support programme for homeless households.

Rent Deposit: Through facilitating access to accommodation within the Private Rented Sector and providing a high-quality support programme for (at risk of) homeless households

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Main duties and responsibilities will include:

• Ensuring all referrals to the service are assessed and progressed in line with service specification.

• Ensuring occupancy levels are maintained through efficient allocation and void management of properties.

• Liaison with external agencies such as Community Homeless teams, Housing Benefit and Council Tax teams, landlords, support providers, health services, local authority and other agencies as required.

• Ensuring that contractual obligations and the individual needs of those who we support are met by maintaining a system of regular support.

• Ensuring risk assessments are completed and updated.

• Arranging and facilitating regular support and supervision sessions with your team members, utilising best practice in performance management to ensure staff are supported to undertake their roles.

• Completing yearly appraisals and personal development plans with your staff team.

• Ensure a safe system of work is in place for staff who are working outside office hours and in lone working situations.

Full details can be found in the Job & Person Specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We'd love you to have gained similar experience however if you feel that you can demonstrate leadership skills and the skills and behaviours required for the role, we would love to hear from you.

What you can expect from us

We’re ideally looking for you to be qualified to SVQ level 2 Social Services and Healthcare (Health and Social Care) or SCQF equivalent or have an appropriate Housing qualification or be willing to work towards this.

We value our staff as our greatest asset and will provide the following working conditions:

• The post holder will report to the Housing Services Manager.

• Your normal working hours are 35 per week, worked Monday to Friday.

• Your core place of work will be 17 Dava Street, Glasgow, G51 2JA . You are also required to work in the local community, and you will be paid travel expenses between your usual place of work and appointments undertaken in the course of your duties. Alternatively, you may also choose to work remotely from your home address where appropriate. Working arrangements must be agreed with your line manager, based on the needs of the service.

• Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays

• You will be automatically enrolled into the People’s Pension in the month that you will complete 3 months of employment, provided you meet the auto-enrolment criteria

• Life Insurance from day one

• Cycle to work scheme

• Option to purchase and sell annual leave

• Ongoing learning and development

We are seeking a dynamic, highly motivated individual who will play a key role in developing and delivering a program of support services and activities for Care Experienced children and young people across West Dunbartonshire. Y sort it Care Connections programme aims to support care experienced young people aged between 10-16 years, within West Dunbartonshire.

The role of the Care Connections Support Worker will be to provide support appropriate to care experienced young people’s learning needs, raising attainment by providing a supportive pathway throughout the young person’s school life and beyond.

You will be active at providing support and encouragement, helping them to overcome challenges and /or barriers working towards goals to improve their learning, skills and personal development.

Care Connection Support Workers will be the #Keeping The Promise leads, work with young people currently accessing Y Sort It services who are care experienced. Offering guidance, rights based information, creating learning opportunities. You will be developing support plans, providing advice and information, training and peer support. Your role will be to work closely with schools, partner agencies and family members.

The post holder should be flexible as the actual times of work will involve working, evenings, school holidays and weekends. The post holder should be flexible as the actual times of work may change to respond to the demands of the work of the Care Connections programme including overnight stays.

You will be directly managed by Y sort it Care Experienced Support Manager.

Purpose and Objectives

The postholder will provide critical support to Y sort it, schools, and communities to drive West Dunbartonshire’s Integrated Childrens Services Plan for care experience children and young people.

Y sort it Care Connections program aims to support care experienced young people within West Dunbartonshire by carrying out a Test of Change initiative with the aim to develop aSupportive School Structure (Right to Education) for Care Experienced children and young people across West Dunbartonshire.

The post holder will have a primary focus on developing & evaluating the impact of learning opportunities, to raise the attainment of care experienced young people by focusing on children and young people aged 10 to 14 who are subject to a compulsory supervision order (or at-risk of becoming so), living at home or in kinship arrangements (ages 10-16 years).

You must demonstrate recent knowledge and experience of the Promise, GIRFEC (Getting it Right for Every Child), UNCRC (United Nations Convention on the Rights of the Child).

The post holder should be flexible as the actual times of work will involve working evenings, school holidays and weekends. The post holder should be flexible as the actual times of work may change to respond to the demands of the work.

Requirements

You will have a relevant qualification or evidence of previous experience working within social work, healthcare or youth/community/ voluntary work or in the field of Health Promotion, or relevant / equivalent experience, working with children, young people and / or families.

Responsibilities:

You will have an awareness/experience of primary prevention approaches, developing learning opportunities and providing support either 1-2-1 or groups settings. You will have excellent oral and written communication skills with the ability to communicate with a variety of stakeholders, good interpersonal skills. You will have good assessment and

reporting skills with the ability to work with members of the public, to work without constant supervision.

Please note, a driving license is essential for this role.

This post is considered Regulated Work with Children and/or Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme update check, prior to a formal offer of employment being made by Y sort it.

About us

“Y sort it is a young person led service, providing opportunities that responds to the support needs of local young people and inspires them to reach their full potential- we will #Connect # Support #Inspire WD Young people”.

Y sort it Youth project is aimed at young people aged between 8-18 years old that reside within West Dunbartonshire. We are unique in the fact that Y sort is governed by a Youth Management Board, with all members registered as company directors. This ensures that Y sort it continues to be FOR young people BY young people of West Dunbartonshire. Young people of West Dunbartonshire will reach their full potential through learning and have the capacity to make informed choices and play a key role in decisions that affect their lives.

Please note; As this post will involve work in a women’s only service, there is a genuine occupational requirement to ensure that we recruit a female Wellbeing Services Support Worker and therefore this post is only open to women (exempt under Schedule 9, Part 1 of the Equality Act 2010).

Role:

The Wellbeing Services Support Worker will provide safe, effective tiered support for female survivors of gender based violence and their families who access our services across Glasgow and are most at risk from addictions, homelessness, social isolation and poverty. This role will focus specifically on supporting those aged between 16 – 25. The service will address health and social wellbeing, while promoting and supporting the development of trauma informed practice; guiding individuals through their healing process, introducing tools to develop coping skills and to live manageable lives.

In return for choosing to work for GCA, the benefits you will receive are:

• Very generous annual leave entitlement: full time employees start with an annual leave entitlement of 37 days (inclusive of bank holidays) which increases to 38 days after 2 years, 40 days after 5 years and 42 days after 10 years length of service.

• 5 duvet days where employees may take time off at short notice.

• Death in service policy of 2 times salary.

• Cycle to work scheme where employees can save money on a new bike and spread the cost.

• Training and development commitment to help employees perform to the best of their abilities.

• Working for an employer focused on delivering its vision and mission by living its values of Respect, Empathy and Collaboration.

Organisation Profile:

Glasgow Council on Alcohol (GCA) was founded in 1965 and is the oldest established Council on Alcohol in Scotland. GCA is a voluntary organisation working to reduce the harm caused by alcohol misuse through the provision of a range of high quality advice, information, counselling, support, prevention and education and training services.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme
• And many more!

About the Role:

You will be someone with the right values to support people and families to thrive in life and in their community This is a family service. Supporting parents and single persons. However, an element of child protection knowledge is preferable due to there being children accommodated with their parents. To compliment an existing staff team in the delivery of person-centred support to service users who are experiencing a period of homelessness. Liaising with stakeholders and other agencies in relation to the support delivery Administrative duties – ability to use computerised administrative systems with attention to detail is a must Recording and auditing Support intervention as required Specific nightshift tasks Health/Fire Safety checks and regulations met / implemented Building security and reporting and client welfare checks Attending staff meetings / ongoing training Lone working role

Main Responsibilities:

This Support Worker role working at East Kilbride involves working on a rota covering night shifts. This role involves working 33.25 hours per week ( 8 week rolling rota – 4 nights on and 4 nights off continuously) Length of shifts: 9.5hrs From:9:45pm-7:15am

The Support Worker will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.