About Us
Inverness, Badenoch and Strathspey CAB is an independent charity providing advice, information and support to people across our community. We are a friendly team of over 60 employees and volunteers working over 3 locations (Inverness, Raigmore and Aviemore) delivering a busy advice service. We strive to deliver a good quality service that meets the needs of our clients in a non-judgemental and confidential manner. We aim for individuals not to suffer through not knowing or understanding their rights and responsibilities or not being aware of the services available to them. We provide advice and options to our clients so that they can make informed decision and feel empowered to improve their personal circumstance.
JOB DESCRIPTION
Purpose of the Role
As an Advice Worker, you will have an interesting and rewarding role giving advice on a range of topics but in particular Universal Credit and benefits. You will work as part of a supportive team ensuring our clients receive a holistic service enabling them to exercise their rights and access the benefits and services they are entitled to. At IBS CAB you will have the opportunity to gain a broad knowledge in a range of topics (e.g. housing, debt, employment) as well as developing your skills and experience. You will be supported through an extensive initial training programme and encouraged to continually develop during your time with us.
Key Responsibilities
Advice Giving
Social Policy
Case Management
Data handling and Confidentiality
Working with Others
Training & Development
General
PERSON SPECIFICATION
This role would suit an individual who is enthusiastic to gain new knowledge and learn new skills. You may be at the start of your career, returning to work after a break or simply looking for a change in direction.
What is important to us is that you:
Other Requirements
Please note that this post is subject to the completion of a criminal records declaration and a satisfactory Basic Disclosure check.
Closing Date: 12pm on 9th July 2024
Interviews: TBA
For further information or to download an application form, please visit the CAS website.
All applications should be returned to us at: hr@invernesscab.org
For further information, please contact: Business Support Administrator, Inverness Badenoch & Strathspey CAB, 29-31 Union Street, Inverness, IV1 1QA hr@invernesscab.org