The Finance and Resource Manager is an essential leadership role which ensures robust management of the organisation. Reporting to the CEO, the post holder will have executive accountability to the Board of Directors. This is a diverse role with a wide remit of responsibility. Financial management is at the core of the role, ensuring the responsible administration of £1.2 million of annual income and expenditure in line with statutory and best practice monitoring and reporting requirements.

Supported by the admin team, this role also takes responsibility for HR administration and Facilities management.

The post holder will collaborate closely with the CEO to foster and enhance a positive and supportive organisational culture. This will involve implementing strategic initiatives that promote employee engagement, inclusivity and overall wellbeing within the organisation.

We are looking for a candidate with a finance background who would welcome a role with a wider scope and opportunity to be involved in a diverse range of tasks and challenges for an ambitious and successful charity.

Hamilton Citizens Advice Bureau (CAB) was formed over 50 years ago to provide a holistic advice service to the residents of Hamilton. As a member of the Scottish Association of Citizens Advice Bureaux network, Hamilton CAB aims to provide free, independent, impartial, and confidential advice and information to ensure that people understand their rights and responsibilities and can express their needs effectively. We campaign and influence to tackle the root cause of the problems people face and work to strengthen their rights.

Hamilton CAB currently operates from two offices in Hamilton and are supported by 18 members of staff and 31 volunteers including board members. The Bureau supports individuals with a wide range of general enquiries whilst project staff provide specialist support on topics including benefits, debt, utilities, and money matters.

The role:

We are seeking a committed and dynamic individual to serve as the Chair of our organisation.

As Chair, you will play a vital role by providing strategic leadership to the board, ensuring it fulfils its responsibilities for the governance of the organisation. You will also provide line management, support and direction to the Chief Officer, helping them to achieve the organisation’s aims and objectives; and ensures the smooth running of Hamilton CAB.

We are looking for an individual who has experience of leadership and governance. You will have a passion for the voluntary sector, strong leadership skills and an ability to drive forward positive change.

Although, not financially remunerated, the role is high profile and respected within the community and will offer a great challenge, learning and networking opportunity for the right person.

There are an average of 6 Board meetings per year to commit to as well as preparation time and regular collaboration /communications with the team and stakeholders.

Our Bureau provides confidential, free, independent and impartial advice to those who live and work in the Clydesdale area. We offer generalist advice on issues in areas such as Benefits, Consumer Matters, Council Tax, Employment, Utilities, Family and Personal Matters, Housing and Debt. Our specialist services offer counselling and representation with regard to debt, benefits, pensions and complaints and concerns with the NHS.

Advisers not only offer advice but also negotiate and act on behalf of clients. All advisers are trained to Citizens Advice Scotland standards.

The Bureau provides a service to the people of Clydesdale through its office in Lanark and through outreach provision in a number of outlying areas.

The Caseworker will be responsible for the provision of a quality advice and information service to the public. The caseworker will play a key role in the delivery of the multi-channel (telephone, face-to-face, webchat, email, video-conference) advice service, principally covering benefits, debt, housing and employment issues, which aims to improve access to advice services for local people, particularly vulnerable families and older people. This will involve the postholder working closely with colleagues and volunteer advisors.

At least one year’s recent advice experience of social welfare advice issues such as benefits, debt, employment and housing advice and assistance.