Atrium Homes, based in Kilmarnock, is a Registered Social Landlord and Scottish Charity providing social housing to over 1,200 households; factoring services are provided to Atrium Homes by its subsidiary as well as to over 1,400 owners.

Collectively, the Board is responsible for exercising scrutiny, establishing organisational strategy and objectives and for monitoring operational performance, and we are currently looking to strengthen our overall governance through the appointment of a small number of Board Members.

We are always looking out for new Board members to help us achieve the right mix of skills and experience to match our business needs. Skills and knowledge that we would love to see further represented on our Board just now include an experienced Finance Professional, individuals with experience of Social Housing or of working in the third sector, especially working with vulnerable groups, or a business leader interested in the work of social landlords.

Equally, we are always very keen to attract people who have had experience of our services as customers and who are committed to helping us improve those services.

What is most important to us is that Board members share our core values and objectives, possess an inquiring mind and demonstrate a willingness to challenge.

All positions are voluntary but reasonable expenses to facilitate attendance at meetings will be paid. Induction and further training will also be provided.

You can also find out more about our activities by vising our website atrium-homes.co.uk or the SHR website housingregulator.gov.scot

Glasgow West Housing Association Ltd is a voluntary, not for profit organisation and a registered charity. With history dating back to 1978, we have a vision of shaping thriving communities. With over 1500 rented properties: Homes are our purpose, service and sustainability is our priority.

We have an excellent opportunity for a highly motivated individual to join our Frontline Services Team. Set up to enhance the customer service experience and support the delivery of our new response repairs service.

The successful candidate will be performance driven, and will demonstrate role flexibility, proficient IT skills, excellent communication, multi-tasking and interpersonal skills.

Core Responsibilities:

As part of our newly implemented Frontline Services team, The Services Administrators are responsible for providing front line customer service; responding to enquiries (via telephone, email and reception) in relation to all housing management services including allocations, void management, sustainment and repairs services.

The ideal candidates will have a minimum of 3 x SCQF Level 5 or equivalent (including English), customer service experience and good time management and organisational skills.

As part of your professional development, GWHA will support you to complete a relevant Housing Qualification so a willingness to work towards this will be required!

We are keen to hear from you if you think you might be a match for our role, even if you do not have all the skills and/or experience we are looking for. For the right person, we can offer formal training, ongoing support and continuous professional development to help kick start your career in housing!

Key Tasks:

1. Front-line customer service role, responding to enquiries (via telephone, email and reception) in relation to all housing management services including allocations, void management, sustainment and repairs services.
2. Rotating reception role: including welcoming visitors to the office, maintaining diaries and control sheets, including Health & Safety checks and registers; preparing meeting room facilities, and recording and managing the distribution of mail.
3. Providing advice and assistance to customers on GWHA services and activities, including liaising with other RSLs and partner agencies as required.
4. Supporting service delivery through the administration of policies and procedures, including housing allocations, mutual exchange, rent collection and monitoring, tenancy compliance and sustainment, and repairs recording and reporting.
5. Mitigating complaints through the provision of robust, accurate and prompt advice, information and support.
6. Arranging and carrying out house visits/viewings for routine services.
7. Maintaining and updating manual and computer records.
8. Assisting with the production of publications such as newsletters, invitations and display/information boards for GW events.
9. Assisting with the development and delivery of tenancy sustainment and wider role initiatives.

Why work for us?

GWHA offer generous EVH Terms and Conditions including:

• 25 days annual leave and 15 public holidays (pro rata for part time)
• Defined contribution pension scheme
• Death in Service Benefit
• Flexible working practices including flexi time, enhanced occupational maternity, paternity and shared parental leave
• Cycle to work scheme
• Voluntary Health Cash Plan
• Specific GWHA benefits including; annual service commitment award, long service award and additional festive leave
• Professional development & training opportunities

Post subject to satisfactory Disclosure Check.

For an informal discussion, please email recruitment@glasgowwestha.co.uk in the first instance.

Up2Us is a dynamic and innovative third sector organisation, recognised by the Care Inspectorate as “going the extra mile” in providing residential care and community support to children and young people who have experienced childhood trauma and need support in their journey to adulthood. We are committed to nurturing the potential of our young people, supporting families, and enhancing the wellbeing of those we care for.

Job Purpose

Being a Trustee is both rewarding and challenging! Our Trustees play a key role in making sure that Up2Us stays true to its mission and values by serving the interests of our young people and families to achieve better life chances, better life experiences and better wellbeing.

It is an exciting time to work with Up2Us as we endeavour to expand our free “Time for Change” project which supports young women, caught up in the Criminal Justice System. We also plan to proceed with building a therapeutic centre named by our young people as “The Ace Space,”. The first Trauma Centre in Scotland will combine a full range of therapeutic, life, leisure, learning, and work skills for young people from one central hub.

As a member of the Up2Us Board you will:

• be responsible for the strategic, tactical and operational direction of Up2us
• uphold our values and principles
• receive reports from the Chief Executive and other staff on Up2Us operations and finances, to inform decision making and make sure that all statutory and legal requirements for Up2Us are met.

Reporting to: Chairperson/ Company Secretary

Board meeting dates: Last Tuesday of each month online (4.00pm-5pm)

Who should apply?

We want a diverse Board of Trustees with a depth and breadth of insight, experience and perspective. We welcome and value people of diverse backgrounds, thinking and skills and we would love to hear from people with skills in:

• Children and young people's care and support services
• Finance/Fundraising
• Human Resources
• Communications/ Digital Technologies

Are you looking for a new challenge and an opportunity to help shape a grassroots organisation?

Make Do and Grow CIC is a not-for-profit social enterprise, focussed on supporting growing families, developing creativity and encouraging reuse.

Based in a retail unit in Burleigh Street, Govan, Make Do and Grow sells low cost, preloved clothing and toys for growing children. Within the shop area, families are encouraged to pause and play with the toys, read a book or draw on the chalkboard wall. Local partnerships support struggling families with shop vouchers, providing much needed childrens resources with choice and dignity. Meanwhile, the creative workshop area offers free drop in arts and crafts and after school art clubs throughout the week. All activities reuse scrap and waste materials wherever possible, making activities replicable at home and encouraging reuse and repurpose.

The Toy Library, based five minutes walk away at 901 Govan Road, provides high quality toys on a membership based borrow and return model. Families have access to educational and play inspired toys which support learning and development and facilitate reuse over new. Play sessions from brick building to board games bring families together, reducing isolation for parents/carers and increasing wellbeing through creativity and play.

We currently have vacancies for Non Executive Board members (voluntary) at a critical time for Make Do and Grow. The organisation is nearing the end of a 3 year development plan which has forged strong roots within the local community, built core partnerships and established need and services to support, including the launch of The Toy Library two years ago.

The organisation is looking to consolidate current activity and grow, alongside the families we support. As a new Board Member you will play a key part in designing and enabling the development plan for the next 3- 5 years and improving the governance framework to effectively monitor performance. This will be clearly focussed upon delivery of high quality arts, play and reuse services for families and young people across Govan, wider Glasgow and beyond.

We are looking for dynamic, forward thinking and enthusiastic people from a variety of backgrounds to contribute to Make Do and Grow’s emerging future and are particularly keen to hear from people living within the Greater Govan area and / or with relevant HR, Financial or IT/Digital Communications experience. We will provide tailored training and development, alongside experienced Board Members who can share learning and experience. The board meet monthly.