If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then
you have come to the right place. Working within our Milestone ARBD service you can start your day knowing what
you do really does make a difference!
At Penumbra, we strive to create a culture and environment where people feel valued and inspired to reach their own
personal goals. Our fundamental priority is to provide support which is safe and promotes recovery, social
inclusion, and citizenship for people with mental health challenges.
We recognise that the people we support have skills and experience that can bring about positive changes for
themselves. Through an ethos of inclusion, equality and fairness, our staff are committed to promoting good
mental health and wellbeing for people using our services.
Penumbra Mental Health offers a number of support services in the Edinburgh area including the Milestone ARBD
Service. Penumbra Milestone is an alcohol-free 10 bedded step-down service providing short-term care for
vulnerable men and women aged 18+ with a probable diagnosis of alcohol related brain damage (ARBD). Milestone is
a partnership of Penumbra, NHS Lothian and Lothian City of Edinburgh Health & Social Care. This joined-up
approach is a strong example of health and social care resources being used efficiently and improves the care
provided to people by drawing on the valuable range of skills in the Third Sector, NHS and Council
Services.
The Service was designed to be a major part of a new way to address the needs of people with a likely diagnosis of
ARBD. It is the first and only step-down residential service in the UK for people effected by ARBD. It has been
evidenced to make tremendous positive changes in the lives of people referred to the Service. The service has
won The Scottish Health Award for Innovation in 2015, the UK Mental Health and Wellbeing Award for Most
Innovative Intervention in 2020 and was shortlisted in The Scottish Health Awards category for Integration in
2021.
As well as improving individual’s lives, the Service has been successful in creating an innovative approach to
relieve the pressures such individuals were placing on acute medical services due to delayed discharges. The
Service is innovative in its purpose and design. It has been successful in creating a Recovery focussed
environment which is evidenced as achieving its goal of providing highly specialist assessment and treatment of
ARBD and simultaneously reducing delayed discharges. It must be remembered that our residents’ complexities are
wide-ranging and there are numerous inherent high risks that require specialist management. Such risks include
managing co-concurrent physical and mental illness e.g. Diabetes, Peripheral Neuropathy, Alcohol Liver Disease,
Anxiety, Depression, Suicidality, PTSD, COPD, Asthma, Heart Disease etc. A major factor in how these risks are
effectively managed is connected to the range of expertise found within the Service. The staff team consists of
highly specialist individuals from health and social care. There is a full medical review prior to discharge
from hospital, a wide multi-disciplinary team to address the full range of possible requirements, knowledge and
ability to access services to assist. The service has information sharing protocols in place to allow the
sharing of information according to GDPR. The culture and values of the service being non-hierarchal allows the
partners to keep the resident at the centre and all support each other ensuring best practice. The service is
regulated by the Care Inspectorate, and all staff are registered with appropriate regulatory bodies such as the
Nursing and Midwifery Council and Scottish Social Services Council.
As the Operations Manager you will ensure that Penumbra’s core values and methodology are fully embedded within
service delivery, promoting a personalised and recovery focused approach to enable people with the skills needed
to live independently and meaningfully within the local community. Using existing experience and knowledge of
the social care environment, the postholder will seek to continually improve and develop services by promoting
innovative ways of working and finding creative solutions to operational challenges. You will also play a lead
role in working with our established formal partnerships and with other voluntary and statutory agencies to
ensure our services deliver the best outcomes for our residents.
We want you to grow and thrive! We will support you on your own career path; developing new skills, accessing formal
and informal learning experiences and providing opportunities to put your continual progress into practice.
If you want to inspire and be inspired every day. If you share our passion for exceptional support through creativity
and collaboration. If you want to build your working life around meaningful connections with a pioneering
charity who will value your contribution to our unique approach, then we want to hear from you.
As a mental health charity, we really value the wellbeing of our staff. That’s why we want you to know that you’ll be
joining a friendly team, who will give you a supportive environment to help you thrive in your role, including
all the training you need to feel confident and equipped.
We can offer you a tonne of employee benefits, and we can promise you’ll be inspired by some pretty amazing humans
every single day. We will support you on your own career path; developing new skills, accessing formal and
informal learning experiences and providing opportunities to put your continual progress into practice.