This vacancy has now closed

Factoring Administrator

  • Full time
  • £27,440 – £30,495
  • Glasgow (On site)
  • Closing 8th April 2024

  • Advertised from 21st March 2024
  • EVH GRADE 5 (Pay award pending) Permanent. 35hrs/Week (Flexi-working)


Glasgow West Housing Association Ltd is a voluntary, not for profit organisation and a registered charity. With history dating back to 1978, we have a vision of shaping thriving communities. With over 1500 rented properties: Homes are our purpose, service and sustainability is our priority.

We are pleased to invite applications for the above position within our Factoring Team.

The successful candidates will actively support the delivery of day to day Factoring Services, Health & Safety administration, and our ambitious Investment initiatives. You will have keen attention to detail, with a focus on effective building effective relationships with our service users and other stakeholders; with flexibility to reflect organisational priorities, change, and our 2028 vision.

You will demonstrate, excellent communication, multi-tasking, and proficient IT skills. If you would like to develop, or already have skills and/or experience in the following areas we would like to hear from you:

1. Frontline Customer Service experience, supporting residents accessing our Factoring and Investment works.

2. Administrative experience, record keeping, communication to support our operational priorities.

3. An awareness of Health & Safety compliance in relation to Asset Management.

4. Monitoring service satisfaction, mitigating complaints.

5. Effective day to day operational communication with internal and external stakeholders.

Application notes

Further details about Glasgow West Housing Association and about this vacancy (including the Role Profile, Application and Person Specification forms for completion) are available on our website;

Closing Date: 08/04/24

Interview Date: 26/04/24

Promoting Equality

Registered as a Scottish Charity NO. SCO01667