- Advertised from 21st February 2023
- £10,500 for 17.5 hours a week, flexible.
- Holidays – 43 days of which 9, including 6 Public Holidays, are fixed. 3% pension contribution
Role
To provide administrative support for NLWA which provides support and refuge to women and children affected by domestic abuse in the Cumbernauld and Kilsyth area. The post is based in our office in central Cumbernauld for 17.5 hours a week worked during our office hours 9 a.m. - 4.30 p.m. Monday – Friday.
NLWA is a feminist organisation working for women, children and young people who are or have experienced domestic abuse. We provide information, support, and safe, confidential accommodation to women, children and young people experiencing domestic abuse. The nature of our work requires a commitment to the values and ethos of Women's Aid.
The successful applicant will provide administrative and financial support including tasks associated with the management of our refuge accommodation. They will liaise closely with other members of the team, the Board and suppliers.
Applicant will have at least SVQ Level III or equivalent level of qualification in business administration or other relevant subject, or equivalent significant office experience. A willingness to work towards a qualification at their own expense and in their own time would be an advantage.
They should have excellent communication and IT skills, good time management and organisational skills and be willing to work as part of a team and be flexible in their approach.
Satisfactory completion of a Basic Disclosure is a requirement of this post.
Application notes
For an informal discussion about our current vacancies please text 07738 259399 to arrange a mutually suitable time.
For further information about the role:
Job description and person specification -Administrator job description and person spec.230214.docx
Application form -ApplicationFormAdmin.-230308.doc
Closing date: 23.59 p.m. Sunday 19 March
Interviews will be held in Cumbernauld: on 4 April 2023.
Only women are eligible to apply for this post due to Genuine Occupational Requirement (Schedule 9; Equality Act 2010). North Lanarkshire Women’s Aid welcomes applications from women from all sectors of the community.
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Helpline Administrator
- Part time
- £23,342 – £28,373 pro-rata
- Hybrid: Hybrid blend of home working and office, based in Rose Street, Edinburgh or can be entirely home based from anywhere in Scotland. Please talk to us about your flexible working requirements!
- Closing 12th August 2024
Would you like to be part of a vital helpline service? Scottish Women’s Aid is expanding our helpline team to enhance our support services and meet a growing demand. We are recruiting to a new position of Helpline Administrator to provide administrative support to the team that delivers Scotland’s Domestic Abuse and Forced Marriage Helpline.
Background
Scottish Women’s Aid manages Scotland’s Domestic Abuse and Forced Marriage Helpline and is also Scotland’s leading organisation working to end domestic abuse and promoting effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 32 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.
What you’ll do
As a Helpline Administrator, you’ll provide varied administrative support to the Helpline Team, supporting the smooth operation of Scotland’s Domestic Abuse and Forced Marriage Helpline. You will work closely with the Helpline Manager and Helpline Operations Coordinator, as well as the team of Helpline Call Handlers. Your tasks will include arranging meetings, taking minutes, updating records and documentation, and assisting with the helpline rota scheduling. You’ll also play a key role in tasks such as collecting and analysing data, creating reports, supporting staff training, and maintaining up-to-date information systems. Your work will contribute to effective communication internally and externally.
What we need
We’re looking for someone passionate about our work and committed to the values of Scottish Women’s Aid. We need someone with strong organisational skills, excellent communication abilities, and the capacity to manage a variety of administrative tasks effectively. You’ll be proficient in using Microsoft Office, maintaining digital records, and using online collaboration and communication tools. The ideal candidate will be capable of working independently, using their own initiative, problem-solving skills, and effective prioritisation. You’ll contribute to a supportive and inclusive team culture and participate effectively within a mostly remote team.
What we offer
There are many reasons to work for Scottish Women’s Aid. We have a great working culture and our mission and vision attracts a brilliant staff team. Your hard work is rewarded with a package of support and benefits including:
Flexible working
We offer flexible hybrid working options for the majority of our employees. Some posts are eligible for full-time homeworking. We also offer flexibility for staff and work/life balance through a number of flexible working options such as flexi time, condensed hours, job sharing.
Pay
SWA are a Living wage employer, our pay and grading system offers a competitive starting salary and yearly progression.
Annual Leave
We offer a full-time annual leave entitlement of 30 days (210 hours) per year plus 10 Public Holiday days (70 hours) per year. Leave is accrued at the rate of 3.33 days (23.3 hours) per month.
Pension
SWA believes it's important that we help you save for your retirement so access to Nest pension scheme is given to all eligible employees. SWA contributes 10% of gross contractual earnings on the provision that the employee contributes a minimum of 3% towards their pension contributions.
Learning and Development
SWA supports and develops staff to ensure they have the necessary skills, knowledge and abilities. There is an internal schedule of training on key skills and knowledge relevant to all staff. There is also scope to attend ad hoc training for employees who are working to develop specific skills.
Enhanced Maternity and Paternity Pay
SWA offers staff who meet the criteria for Statutory Maternity Pay (SMP) an enhanced maternity pay of 20 weeks on full pay and 20 weeks on half pay.
Wellbeing
As part of SWA’s commitment to staff wellbeing, staff are offered access to a confidential 24/7 health and Wellbeing service with AIG which provides confidential advice, counselling and legal support to all staff, and where applicable, immediate family members.
Bike 2 Work
An interest-free loan to purchase a bike, can be arranged up to the value of £1,000.
Edinburgh Leisure Gym Subsidies
Edinburgh based staff are able to access Edinburgh Leisure facilities for the reduced price of £1 per session.
Shakti is a feminist Black Minority Ethnic voluntary organisation which offers information, advocacy, emotional/practical support and refuge/temporary accommodation to all Black Minority Ethnic women and their children, who are experiencing or fleeing domestic abuse.
The post holder will assist the CEO, operational manager and team leaders as required, undertaking general administration/recruitment duties and support for the whole organisation. The post holder will deal with enquiries (telephone, e-mail and social media), maintain databases, organise events bookings, and undertake filing, minute taking, and petty cash.
The post holder must have a good knowledge of Microsoft packages, particularly Outlook and Word; be IT literate and have good keyboard skills; have good planning and organisational skills; be a good communicator and be experienced in managing websites and social media. The post holder must have knowledge and understanding of domestic abuse within Black Minority Ethnic communities.
She should have a relevant qualification, preferably HNC or equivalent in administration-related subject, and a working knowledge of an office.
Post involves unsocial and flexible hours including evenings and weekends.
Successful applicants will be subjected to disclosure checks through the PVG Scheme.
‘Women only need apply for these posts under paragraph 1 of Schedule 9 of the Equality Act 2010’.
Hemat Gryffe Women’s Aid helps women, children and young people experiencing domestic abuse, forced marriage and honour-based abuse primarily from the Asian, Black and Minority Ethnic Community.
We are recruiting a Women’s Refuge & Follow on Worker to support women in refuge and when they are leaving to live in the community.
It is essential that you have experience of working with women who have experienced gender-based abuse. A suitable qualification that meets with Scottish Social Services Council housing support registration is required. The nature of our work requires a commitment to the feminist analysis of domestic abuse and to the values of Hemat Gryffe Women’s Aid. It is essential that you are bilingual and speak English and Hindi, Punjabi, or Urdu.
Hemat Gryffe Women’s Aid provides refuge accommodation, follow-on and outreach services to women, children and young people experiencing domestic abuse, forced marriage and honour-based abuse primarily from the Asian, Black and Minority Ethnic Community.
We are recruiting a Women’s Domestic Abuse Community Worker to support women living in Glasgow’s Northeast and Northwest locality.
It is essential that you have experience of working with women who have experienced gender-based abuse. A suitable qualification that meets with Scottish Social Services Council housing support registration is required. The nature of our work requires a commitment to the feminist analysis of domestic abuse and to the values of Hemat Gryffe Women’s Aid. It is essential that you are bilingual and speak English and Hindi, Punjabi, or Urdu.
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