This vacancy has now closed

Money Advice Service Manager

  • Full time
  • £28,000 – £32,000
  • Edinburgh - Hybrid working
  • Closing 21st March 2022


  • Advertised from 10th March 2022
  • 30 hours per week

Role

Edinburgh Food Project was established in 2012 with the aim of reducing the effects of food poverty in Edinburgh by providing emergency food parcels to those in the community most in need. Over the last three years, we have been transitioning our 7 foodbank centres into “More than Food” hubs to allow our clients to access dedicated support to help them with their immediate and underlying problems to reduce/eliminate their need for food bank assistance and build their financial resilience for the future.

Edinburgh Food Project are now going through a period of change, developing their strategy to reflect the Scottish Government Consultation: Ending the need for foodbanks, and the Poverty Commission’s Report, A Just Capital.

About the Money Advice Service

Edinburgh Food Project provides a free, impartial and confidential service, tailored to meet the needs of our clients. The Money Advice Service is a holistic service, providing specialist advice and support with:

  • Personal Debt and money
  • Applying for benefits
  • Budgeting
  • Welfare rights
  • Energy advice
  • Employability
  • Accessing Mental Health and Wellbeing services
  • Applying for grants
  • Foodbank referrals

Purpose of Role

To supervise and provide day to day line management, and monitor service delivery of our Money Advice Service in accordance with Edinburgh Food Project’s (EFP) vision and values.

In line with EFP’s commitment to Equality and Diversity, the Manager will mentor, support and supervise team colleagues to build individual and collective skills, capacities and confidence. The outcome of this will be demonstrated by highly effective teamwork, excellent service delivery and maximised customer and client satisfaction levels.

The MAS manager will both act as a role model for setting advice delivery and customer service standards and regularly, within the context of forming an efficient team, review information and service processes to identify, implement and test improvements.

Please download the Information Pack below for further details.

Application notes

Application deadline: 12noon, Monday 21st March 2022

Interview date: 8th April 2022

Please email your CV and cover letter to recruitment@edinburghfoodproject.org


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