This is a part-time role, ideally spread over 4 or 5 days. Availability on Fridays is essential to meet service needs, with flexibility on other working days There will be some evening and weekend (Saturdays) work on a rotational basis.

Positive Help is a well-established, third sector service provider – a registered charity – based in central Edinburgh. We have almost 40 years’ experience of supporting adults, children and families living with / affected by HIV and or Hepatitis.

With the support of a cohort of trained and supervised volunteers, we provide a range of services to help people who have complex needs live fulfilling, healthy lives in the community.

We are now looking for a Children’s Services Support Officer with proven experience of working or volunteering with children, young people or families. We work from our centrally situated office in Edinburgh, although there is the option to work from home depending on business need.

The ideal candidate will have the skills and experience we need to help us deliver our children’s services – specifically our Befriending and Study Buddy services - and support the wider organisation effectively and efficiently, having a genuine interest in this very rewarding work.

As our Children’s Services Support Officer, you will assist the Children's Services Manager in ensuring that volunteer-delivered Befriending and Study Buddies services to children and families run well. You will play a key role in ensuring that volunteers are appropriately matched and well supported / supervised to maintain a high standard of practice and satisfaction. This role involves coordinating day-to-day service delivery, liaising with families, volunteers, and professionals and ensuring services meet the needs of children and their families.

You will use your strong communication and interpersonal skills to build positive relationships with the children and families to identify their support needs, develop support plans, and ensure the service is tailored to individual children and their families. You will take a non-judgmental and empathetic approach, all while demonstrating commitment to safeguarding and confidentiality.

You will have good administrative and organisation skills, be able to work independently and manage your time effectively, with the ability to adapt to changing service needs.

Our work can be challenging though highly rewarding. Therefore, you will need to be motivated, ambitious and self-organised, and be prepared to play a part in our on-going organisational development.

In return, we offer you a supportive working environment, a 21-hour working week, 25 days annual leave plus 10 public holidays (pro rata) and an employer contributory pension scheme.